My agency is dedicated to providing customers with insurance and financial services that adequately fit their needs. We are committed to safeguard assets, build financial stability, and secure legacies. While providing our customers with the highest quality experience and individual care exceeding their expectations.
Tiara Young helped me bundle my home, auto and life insurance with State Farm. Not only was she very professional and kind, she took the extra time to walk me through all the details line-by-line. As someone who isn’t very well-versed in insurance terminology/common practices, I was very grateful for her patience. I never felt pressured and she was very understanding if I needed more/different options. Came within my budget and was a pleasure to work with! Highly recommend to anyone shopping to give her a call.
My experience with this agency and State Farm has been excellent. Always friendly and responsive. Amy is particularly helpful and knowledgeable. A very pleasant conversation and policy completed.
Randon sends me nice cards on various birthdays and holidays.
I’ll be staying with these fine people and State Farm!
I called to get another copy of my insurance cards and was rewarded with the service of wonderful people with positive attitudes and helpful drmeanors. You know you see all these bogus ads on Tick Tock and other platforms promising huge discounts. They lie. Just for grins, I went through the process and got calls, not from some agency or government program, but from big name and no name insurers. The closest one to my policy with State Farm, was nearly $600 more than my current cost. They tried to tell me that somehow, paying $1200 was better than $600 for six months. Must be the new math. Well, Im sticking to State Farm. Great service, great coverage, great price! Thank you Amy for your help and your time. You make Randon look good. 😎
I recently purchased auto insurance with Jessica at StateFarm, and the experience was excellent! Jessica was incredibly knowledgeable and took the time to explain all the coverage options in detail, ensuring I understood what I was getting. She was patient, professional, and truly seemed to care about finding the best policy for my needs and budget.
The process was smooth and efficient, and I felt confident in my decision thanks to her guidance. If you’re looking for an insurance agent who is friendly, attentive, and dedicated to helping you, I highly recommend Jessica with StateFarm!
Randon and his team were fantastic when I inquired about obtaining a new life insurance policy. They were accommodating and knowledgeable and ensured I was well-informed before finalizing my decision. I appreciate the help and service so far and look forward to continuing my business with them.
We have had nothing but positive experiences working with Amy Harrison. She is always prompt to respond to our inquiries and find us the most competitive rates with our insurance needs. I highly recommend this office to anyone looking for insurance.
Excellent customer care & service. Amy especially has made sure all is in order, keeping me informed and well served managing my vehicle, renters, and personal property policies. I feel like they’re on my side.
Excellent customer service 👏 I can honestly say this agency focuses on your needs and make you feel important. I have had only wonderful experiences. Your business is in good hands with them!
Great services and very helpful staff! They are more than willing to sit down and walk you through policy details/renewals. Jess may be the most helpful account manager I have ever interacted with. Instead of Jake from StateFarm it should be Jess from StateFarm in all honesty.
Excellent customer service 👏 I can honestly say this agency focuses on your needs and make you feel important. I have had only wonderful experiences. Your business is in good hands with them!
I called to get another copy of my insurance cards and was rewarded with the service of wonderful people with positive attitudes and helpful drmeanors. You know you see all these bogus ads on Tick Tock and other platforms promising huge discounts. They lie. Just for grins, I went through the process and got calls, not from some agency or government program, but from big name and no name insurers. The closest one to my policy with State Farm, was nearly $600 more than my current cost. They tried to tell me that somehow, paying $1200 was better than $600 for six months. Must be the new math. Well, Im sticking to State Farm. Great service, great coverage, great price! Thank you Amy for your help and your time. You make Randon look good. 😎
Great highly recommend
Tiara Young helped me bundle my home, auto and life insurance with State Farm. Not only was she very professional and kind, she took the extra time to walk me through all the details line-by-line. As someone who isn’t very well-versed in insurance terminology/common practices, I was very grateful for her patience. I never felt pressured and she was very understanding if I needed more/different options. Came within my budget and was a pleasure to work with! Highly recommend to anyone shopping to give her a call.
Amy was very helpful in letting me know about my home coverage.
Amy answered every question I had and was extremely professional!
Always helpful and great rates.
Great and easy to work with
Amy was excellent and helpful!
I was very pleased she asked all my questions. She also was able to look at my record and give me a discount. Very satisfied.
Enjoy our phone calls when I have questions and Randon goes above and beyond for his customers.
Still doing great work after all the years working with the Randon and company.
State Farm dropped me for using the roadside assistance I was paying for I will NEVER USE STATE FARM AGAIN I shouldn't have been penalized for using a service I was paying extra for NEVER USE STATE FARM!!!!
Efficient!! Glad I made the switch!! They have been Awesome!! Lanisha is the GOAT!
Always looking for more savings while more bennifts. Responds promptly
Such a wonderful group of people. They always have time for us when we call. And I love getting a card for every holiday and birthday. Spryng is the best.
5 star customer service ! Exceptional customer experience!
I have had a very positive experience with this State Farm team - on every contact. I recommend them to others without reservation!
My experience with this agency and State Farm has been excellent. Always friendly and responsive. Amy is particularly helpful and knowledgeable. A very pleasant conversation and policy completed.
Randon sends me nice cards on various birthdays and holidays.
I’ll be staying with these fine people and State Farm!
Great service! Awesome staff!!! Jess is the best!
Great people and great service. Love working with their staff. Special shout out to Amy, who has gone to Great lengths of customer service to help me.
Low stress and friendly service, never had an issue with them personally.
Jack and Jess were the best helping me setup my health policy! I highly recommend them for your insurance questions and needs!
Hi Lanisha. Thank you for you help. I appreciate you.
Jess was very helpful and was able to take care of everything I needed via text which made the process super easy.
Last year I was very surprised at how competitive the rates have become. Heather did a great job of walking me through all my questions and I was made to feel very comfortable in our conversations. Glad for my auto/home bundle & it will be saving me significant money this year.
Today Jess helped me to more clearly understand the different "labels" of what my home owners policy covers. These can be very confusing. She also recently helped me with my auto billing & is always cheerful & very helpful. I appreciate the great attitude all the employees in your office seem to have, great quality in any business, due to management expectations & customer appreciation. Thank you all
Jess, was great in providing excellent in a professional friendly manner. I highly recommend her for your insurance questions and assistamce.
Great customer service! Thanks Jess!!
Jess helped me quickly and smoothly to insure my new car! She was so sweet!
We have had nothing but positive experiences working with Amy Harrison. She is always prompt to respond to our inquiries and find us the most competitive rates with our insurance needs. I highly recommend this office to anyone looking for insurance.
Jess is great! Contact her for all your insurance needs. Auto, home, life and more. Her personality is outgoing and bubbly. Very welcoming, knowledgeable and intelligent.
I recently purchased auto insurance with Jessica at StateFarm, and the experience was excellent! Jessica was incredibly knowledgeable and took the time to explain all the coverage options in detail, ensuring I understood what I was getting. She was patient, professional, and truly seemed to care about finding the best policy for my needs and budget.
The process was smooth and efficient, and I felt confident in my decision thanks to her guidance. If you’re looking for an insurance agent who is friendly, attentive, and dedicated to helping you, I highly recommend Jessica with StateFarm!
Amy is super positive and helpful! Any issues or questions I've had have been solved quickly and completely!
Amy has been super helpful with getting me the best deals, and always being super nice! Thank you for all of the help with car insurance, and thank you for always being happy over the phone.
I'm very thankful that I have spring as my agent she is very attentive to all my needs and has helped me tremendously thanks spring!!!!
This team is always so helpful! Thank you for taking care of us!
Spryng Romero The best ever she literally saved me Soo much money and offered a great bundle deal .. Thsnks so much again
Good day …I had excellent service with Lanisha Desai I don’t have words to fill she is very very good service given to me god bless you and your family 🙏🙏
Randon and his team were fantastic when I inquired about obtaining a new life insurance policy. They were accommodating and knowledgeable and ensured I was well-informed before finalizing my decision. I appreciate the help and service so far and look forward to continuing my business with them.
I just love everyone here , they work hard to help me because I'm a senior on a fixed income, Amy is one of the best. I appreciate all of you, may you all be blessed.
Bonnie Sauber
Thanks so much Amy for reminding me and then helping me by processing the insurance payment! I forgot and would have missed it without your help! You’re a lifesaver!!
Excellent customer care & service. Amy especially has made sure all is in order, keeping me informed and well served managing my vehicle, renters, and personal property policies. I feel like they’re on my side.
Jess is a TRUE asset for the company, No matter what problem arrives they comfort you with the most amazing care..
keep up the great work ladies
Amy was very helpful!
Always available and courteous, on top of being extremely professional they have competitive prices.
Lanisha was super helpful. Answered my questions and even found a way to save more on my premium!
I switched over my insurance early this year from a big corporate insurance company and I have really loved the difference. The customer service is better by ten fold and this agency truly cares about their customers individually. They are very caring and take care of any of my needs right away. They also do everything they can to find all the savings available to help keep it affordable.
Thank you Lanisha for getting me an affordable Auto Insurance. I highly recommend State Farm to anyone looking for Auto Insurance.
Amy is a gem and makes the job a breeze. Very concise and prompt.
Amy went WELL above and beyond to help me get my insurance policy that I needed for our boat. Several different options that she was right on top of. 10 star ⭐️ Excellent people to do business with! Randon Carnathan State Farm is the best.
Amy is a pleasure to deal with. Friendly and knowledgeable and she will go the extra mile.
Thank you Kay/Amber for keeping in touch. Going over the details further. I had State Farm in the past. My representative never gotta in touch with me until I join your team in Daphne,Al which I live in Mobile. Thanks for caring please keep it going with your clients. May the Lord bless the working of thine hands. Goodbye for now.
Folks here are very friendly and knowledgeable. I was easily able to insure two vehicles and a home shortly after moving to the area. I received a follow up phone call to make sure I understood all of my policies and best practices. Highly recommend!
Nothing but nice things to say about Jess at this branch. She got me a great deal and saved me a little money as well. I would recommend them to anyone looking for any kind of insurance
Very simple and pleasant transaction. Representative was knowledgeable and professional yet cordial.
I am very satisfied with this company. They gave me the best quotes for home and car. Spryna is very good to work with. She always replies my questions and looked very professional. I had my car problem and she helped me very quick to solve this by roadside assistance. I switched over my policy from other company to State Farm.
Spryng was a wonderful agent!!
I was confused and she was patient and I didn’t feel like I was being rushed for my indecisiveness :) she help me secure my car insurance with the best rate as a first time auto insurer, she is awesome!!
Randon and staff, Lanisha are fantastic and wonderful to work with! I greatly appreciate how they take as much time as needed to talk with me and quickly address my needs.
Amy is very prompt and professional in everything she does. She helped us with several policies and we couldn’t be happier. It’s a pleasure doing business with her!
This branch will call you incessantly to sell you other products.
Also, I was promised by Jess that my homeowner's premium would not change. That was a couple months prior to renewal. Never made a claim in my life. It then went up 40%!
They could offer no explanation except the typical inflation excuse. Inflation is not 40%! When what my agent tells me cannot be relied upon, the business relationship won't last.
Decent rates but a lot of incompetence here.
I cannot say enough wonderful things about this insurance company! They are always so kind and professional. Their follow-up time is unmatched, and they also offer the best pricing for home and auto insurance.
Spryna was wonderful to work with. She answered all my questions and followed up with me after I test-drove a car. Initially, I was purchasing a new car and planning to switch from Allstate to State Farm. Unfortunately, the car turned out to be a lemon. However, the customer service experience I had with Spryna was so professional that I decided to switch my existing policy from Allstate to them.
I'm now saving about $50 a month and have MORE coverage. If you're looking for home and auto insurance or honestly interested in seeing if your overpaying for your current polices, send them an email and ask for a quote. You'll be surprised and wish you had switched sooner!
Spryng was really helpful in moving my car insurance from another state. She was also very pleasant to talk with on the phone. I would definitely recommend this office to others.
The bonus was saving me money.
Spryng was really helpful in my questions via email, then was very pleasant to talk with on the phone to finalize my car insurance. She filled in the conversation with small talk while she completed her work. Thanks for saving me over $100/month!
Spryng - was extremely helpful in securing me with an affordable insurance rate through State Farm. She was very kind and understanding as I was having to deal real time with an unexpected auto accident just prior to me transferring over to SF. Very easy and a great professional to work with!! Strongly recommend Spryng for handling your insurance needs!!
Always pleasant and knowledgeable.
I had been looking for new insurance for my vehicle. Spying was a pleasure to work with. She was not pushy like others I spoke with. She got me a better rate with more coverage. I highly recommend her for your insurance needs! Tell her I sent you!
If you help with anything call call my girl Brittney she will have you on point with everything, auto, life, house, property etc...call her shes amazing.........
Brittney is no longer there so there are People (Jess) who do not know what she's doing and it makes it hard on a customer
Spryng really did a great job to get my insurance needs reestabled in my move from Colorado to Alabama. She set up our auto, home and umbrella in place. I got the coverage I was looking for at a very competative price. Satisfied customer.
Spryng was such a great help! The process was simple and quick. Excellent customer service.
We primarily work with Heather, and she is fantastic. She’s quick to reply, uses her resources to optimize time efficiency, and has solved every issue we have ever had. We use State Farm for auto insurance and home insurance and couldn’t be more satisfied.
heather
Heather was extremely helpful and polite.
Heather was very informative when I needed info on Auto Insurance. She went out of her way and I am very grateful.
Heather was amazing, she informed and guided me to get life insurance. Super super nice and had all the answers to my questions. Thank you again Heather!
If I had the opportunity to give 10 Stars, I would very great person!!!!! Knows all her stuff for your company!! Heather Paulk, just in case it comes back to someone else!!!!
Heather was outstanding. She took the time to explain coverages and costs to help me make an informed decision. Highly recommended!
Heather is an outstanding professional.
Super easy process, Heather was thorough and quick. Appreciate the help!
Lanisha, Spryna, Vicki, Heather, and Jess are all friendly, professional, helpful, and dedicated to their craft. Randon is fortunate to be surrounded by such valuable team!
Heather was very knowledgeable and explained everything in detail. She was very sweet! I highly recommend speaking with her about your insurance needs!
Lanisha was fabulous. She answered all of my questions and brought up things I had not even thought of. She was able to save us nearly 50% on an additional auto than what we were paying. Great experience and I highly recommend her.
Heather is very helpful and thorough. Easy transition from our old agent to her because she took care of everything!
Vicky was absolutely amazing and very patient with all of my questions!! She helped me save over $1000 that I was quoted with my previous auto agency!!!
Heather at the mobile branch was nice and detailed to help me get a good deal on auto insurance. I was very pleased with her knowledge and kindness to get me set up. Thanks Heather.
Vicki was great, very smooth process.
My thanks to Lanisha for helping me with a problem I had. Her response was quick and very appreciated.
Great customer service. Very helpful and quick answers. Sweet representative.
Lanisha was most helpful with all my insurance needs making my move to my new home an easy transition
It was nice to talk to the agent who helped me.unlike others I talked to she did just what she said she could do to help me.thank you soon much.
Lanisha was great! Very friendly and helpful!! Thank you Lanisha! —-Heather Parks
Mrs. Vicki is super nice, professional and knowledgeable! I would recommend them to everyone! Overall great and easy experience!
Moving up from Florida and Vicki Avans was incredibly helpful above and beyond in every way with getting our homeowners & auto insurance set up. Thanks a bunch Vicki
Staff, especially Vicki, were friendly, professional, and efficient in taking care of my insurance needs. Would highly recommend.
Ms. Heather is an awesome person just by her personality and friendliness, not to mention she was very patient and knowledgeable to help me get a quote that fit my needs and my budget. I would recommend her and this insurance company, hands down. Thank you Ms. Heather for all of your patience and help. Thank you always W. Kay
The State Farm Agent Heather Paulk from the Spanish Fort Alabama office was very diligent, enthusiatic, friendly, informative, knowledgeable, patient, polite, professional, supportive, thorough, and understanding.
She guided me through the process of changing insurance companies. I was able to get better coverage at a better price. Getting my car, home, and umbrella policies made this a great savings for me!
She was able to answer all of my insurance inquiries. She was very personable! I thoroughly enjoyed my interactions with her! I am very pleased to be State Farm member now!
I’m very appreciative of the support I received from Lanisha and her team at State Farm in Spanish Fort, Alabama . They looked at my needs and finally I have home insurance for my forever home.
I had a great experience with Vicki Avans ! She is very friendly and helpful throughout my experience getting my home and auto. I appreciate you!
Lanisha is great! Very knowledgeable and is able to answer any question I throw at her!
Vicki @ Randon Carnathan State Farm was nice and very professional when she helped me with updating my account. She has also helped me with finding Home Owners Insurance. Thank u Mrs Vicki.
Excellent customer service gave me a clear understanding of my insurance policy
Vicki was awesome! Answered all my questions.
definitely helped me save over all on my coverages! highly recommend to anyone trying to save money on there insurance!
Fantastic team. Always a pleasure to speak with anyone in the office, today I spoke with Vicki who was kind and most helpful. Thank you guys!!^.^
Always a pleasure dealing with anyone here at this office.
Vicki was very helpful and answering my question by go beyond the time and effort she need to do and was very professional.
Heather is the epitome of professional and courteous behavior. She processed our request with urgency, and a great attitude. Six stars all day!
Heather did a great job highly recommend!!
Heather helped me save 100 dollars on my car insurance! She was great and very helpful
Lanisha, the State Farm representative, was the best. We buy from people we like and trust. And, are competent and knowledgeable in their field of endeavor. Lanisha fits all those distinguished characteristics. Who knows next year I may become a State Farm customer.. Thanks Lanisha for your professional and informative service
Spryng Romero was fantastic she was able to help me and my family save in our insurance. She is effectively and following up to make sure we got it done! Thank you so much for all you do it’s much appreciated!!
I'm really glad about my insurance agency. She were very nice and helpful. She also provided me with answers to my questions. Thanks very much
Lanisha with State Farm is awesome. She is polite and great to talk to. She always answers all my questions.
Randon Carnathan - State Farm Insurance has been great to me over the years. Even after my bad accident they were willing to bring me in and give me great coverage at affordable rates. Heather at this location has helped me with car insurance, life insurances, camper insurance and home insurance in a breeze and help save money! If any is looking for insurance definitely give them a call!!!
I spoke with Heather and she explained how everything worked and how I could get discounts.
Spryng was very helpful today!
I’ve always had great experiences with the Randon Carnathan State Farm team! I have my auto insurance and home insurance with them. They always answer the phone and provide top notch service. Special shoutout to Vicki for helping me this week. They were able to save me money on my autos by applying the discounts I was eligible for. Thank you Vicki!
Laneisha is very helpful and attentive. She knows her information well and presents it like a queen. She is very kind and follows up when she is supposed to.
I highly recommend State Farm for all of your insurance needs! The rates are great and the staff are all very helpful.
Heather was extremely helpful and knowledgeable in helping me shop for insurance! Highly recommend!
Lanisha is top notch. She has a great attitude and always follows through and gets done whatever needs to be done when handling my insurance concerns. Thank you for a job well done each time I call.
Lanisha Desai has been extremely helpful. I highly recommend this agency. They saved me money when shopping for my teenage son's car insurance as well as my own.
Lanisha was great. Kept me updated every step of the way
I can’t say enough about my positive customer service experience with Spryng Romero! Spryng has been helpful, efficient, responsive, attentive, knowledgeable and very informative. I am a new client to this particular agency, as my former agents office closed. I was more than hesitant to just settle with the new agent my policy was assigned too. Therefore, I asked for a recommendation from a family member and this was the agency suggested. I am thankful that I have Spryng Romero, to assist my family and I with all our insurance needs.
It’s been an amazing experience working with this team. They go above and beyond to get the job done! Really pleased with the results we have with our insurance products, from auto to life.
Brittany was extremely helpful and walked me through the policies and made sure my coverage was more than adequate!
I spoke with Heather today about getting my daughter a newer car, and about some of the concerns i had. she was outstanding, very nice and answered every question i had. she even gave me some information about the car i’m looking at since i don’t know very much about the make and model, and has let me know it’s a very reliable car. It was very helpful!
Have been a client of Randon’s since he opened and let me say the “best customer service” around! Vicki in his office has been a blessing in helping me with getting a claim resolved! Awesome to know you can still find truly helpful hometown support and not just the 800#. Would recommend anyone in the Spanish fort area or in Alabama for that matter to check out this great local State Farm agent.
Have so enjoyed my conversations with Vicki at State Farm - she has been extremely helpful and a pleasure to work with
Wow! The service with this agency was outstanding! Some of the best customer service I have ever received in my life. Would not have switched over if it were not for Brittany helping me every step of the way! Thanks Brittany! You are awesome!
I spoke with Brittney W & she was such a good help being patient an helping me understanding everything was looking into rentals insurance & got the best price with a nice conversation an laugh thanks Brittney W your the best give this customer rep a raise
Lenisha was a joy in joyous season to exchange pleasantries with. I look forward to visiting the office. Everyone has been so pleasant and professional on the phone.
I worked with Vicki. She was awesome!! Answered all my questions. Took care of everything in a timely manner and we are now insured with State Farm!!
Heather was extremely helpful and personable. Highly recommend.
Spryna Romero was excellent to work with. Efficient and comprehensive with a great attitude. Thank you for being a pleasure to work with.
Glad to be back. Vicki was very helpful in guiding me through the policy process. I appreciate the clarity and positive service. Thanks Vicki & State Farm❤️
I was having a very bad day when Vicky made it much much better! I have been with State farm in the past and really appreciated their customer service. I appreciate it again today! I highly recommend State farm insurance.
Love my experience wonderful customer service.😁
They are extremely professional everytime I talked to them .They are also extremely professional and friendly, big up to lanshia she is truth .
It was a very pleasurable experience with y'all the last 2 days. Super helpful and extremely knowledgeable kind. We feel we are in good hands with y'all. Thank you .
Charles W Fondren 12/1/23
Brittany has been most helpful in helping me secure coverage for a classic car. She stayed late on Wednesday before thanksgiving to get me what I needed. I give her five stars.
Spring was amazing kind and warm welcome and knowledgeable and efficient at resolving my issue.
She was so very HELPFUL and POLITE. She had a lot of PATIENCE with me .And got everything taken care of for me.
She REALLY DESERVES A RAISE.
Thank you
Mrs Andrea Colvin
Brittany was amazing! She took care of all of my insurance needs. She was extremely knowledgeable and educated me on information and products I was unaware of. I highly recommend her as an agent.
This review is for Brittney, she returned my call quicker than expected and provided clarity to my questions. It helps to have friendly agents who will assist you with kindness and patience! Thanks again. Take care and Happy Holidays to you n yours!!
OMG! I don’t have words for how amazingly awesome this team is! But I especially wanna shout out Lanisha for just being absolutely amazing!!! 🗣️ She’s always super nice and relatable and not just trying to sell you some insurance plan to fatten her wallet!! 🤭 (Although that’s the goal lol!) She’s has been beyond consistent with following up with my life policy bc it’s lapsed and I’m not currently able to get it back at the moment but the consistency with following up and staying relevant means everything bc some folk just don’t give a damn and are only there for a paycheck which I understand but not Lanisha!! 🙌🏽 She genuinely cares and understands that life is a mf and is consistently patient with me with trying to open my life insurance policy! 😮💨 I don’t normally leave reviews but after being prompted to, I couldn’t turn away! Randon has a rare gem that needs to be properly kept!! 💜 thank you Lanisha for being you! I hope you stick around as long as possible! 💎
Brittney is awesome! She takes care of all our State Farm insurance needs. Keep up the good work.
Brittney was so quick and eager to help me find a home owners insurance policy that was within my budget and met all my needs. I had talked to multiple brokers and no one came close to her level of customer service. She is responsive and goes the extra mile to provide information and helpful follow ups. Thank you so much.
I've been working with Brittney Wascom to establish a home and auto bundle and couldn't ask for better service. I recently had to call and update some information and Spryna Romero was just as pleasant as helpful as Brittany has been. I couldn't recommend this agency anymore highly.
They were thorough and timely, two things I value highly.
Spryng Romero was amazing and extremely nice. I would highly recommend her for your insurance needs.
I have the sweetest agent .Thank u Spryna Romero for being so kind when I need questions answered u always give me feedback that u so much
The best change I could have made with homeowners as well as vehicle insurance. Wish I would've made the call a long time of ago State Farm has literally put more than a thousand dollars back in my pocket. Thanks so much for the professionalism, courtesy, and warm welcome. Also, Brittney, who assisted me, was Amazing. She covered everything and made sure I had absolutely no questions before ending our call. She was prompt with my estimate and then with signing me on. Thanks State Farm!! Randon Carnathan Agency
Always quick and easy to deal with, thanks Brittney for helping me!
This is for Brittany Wascom. I have spoken to Brittany several times these past few days, I find her vary knowledgeable and mostly, vary personable. She has a vary sweet and nice way about her. She made me feel like an old comfortable shoe, one that I hadent worn in a while. She's like an old friend that you can't wait to reconnect with. This girl knows her stuff. If you ever find the chance to meet her on the phone or in person, I promise you will walk away feeling like you've just made a new long-lasting friend.
Spryna Romero was very helpful and so nice! Definitely recommend her to anyone needing help getting insurance. I came in with my 1 year old and she was so patient with us!
Had to make changes to my policy she was very very helpful and very informative Brittney was a great help to me thank you
This place is always very helpful and informative when you give them a call. Brittany was very helpful and understood the reason for my call. I definitely recommend this place to everyone I know.
Brittany was very professional, she answered all 100 of my questions and help me to get the most for what I wanted as well as what I needed. I'm a very satisfied customer and I would recommend anyone else interested in car insurance.
Britney was extremely helpful during my purchase of car insurance, she was very informative, and always had an answer for me.
My husband and I recently swapped over to state farm. I can honestly say it has been one of the best decisions we have made. Our agent is Brittney Wascom she broke down the policy for more of a understanding. If there was anything we had troubles with she was not hesitant about giving us a idea or what she personally would do. To put urself in the situation verbally for a customer and to keep you informed with a one on one conversation that shows that she will go the extra mile to make sure you are taking care of.. thanks for calling us back and keeping us informed of any changes made to our policy..so go call state farm. Aka Brittany..thanks and have a blessed day.
I recently switched insurance carriers and work directly with Brittany wascom. She was great and quite persistent. Changing insurance companies has always been a hassle for, even when I have been paying way too much, but the experience was fast and convenient to say the least!
Brittany was the best ! Explained things to me well and took her time with me. I would like to rate her a 10 but it doesn’t go that high keep up the great work Britt
Excellent customer service, pleasant, friendly, above and beyond. Highly recommend doing business here.
Lanisha Desai at Randon’s agency is most helpful and quickly addresses any concerns or changes that need to be made.
Brittany Wascom is the BEST !
Awesome customer service .
She worked to find the best insurance coverage for me and my family.
Brittney was very informative, extremely patient, great at follow through and helped me switch to full coverage while still saving me a ton. She's a real top notch employee and represents State Farm just like their commercial! Very helpful, always willing to get you answers and makes you feel good about a switch.
Very friendly and helpful staff
Brittney was super hopeful and saved me a ton of money great place to get insurance
Lindsay McIntyre is the best! Very personable and professional!
These folks have had my business for several years now. They blow the competition out of the water with pricing and service. Anytime I need anything or have to change anything, they know who I am when they answer the phone and usually have it done in a matter of minutes. They look out for you. I highly reccomend!
Very friendly!
Lanisha was great! Took great care of me quick and responsive. Very straight forward and great at communicating and making sure you understand the policy.
We have been with Randon at State Farm for a little over 4 years and I am very very happy with this Stare farm office. They are professional, knowledgeable and courteous. Every question or need I have had has been answered or met promptly and accurately. I have referred them to multiple people and they have all chosen to switch to State Farm because of the service received at this location. Give them a shout! You will understand insurance better and be happier about your coverage and options.
The customer care service is very professional and very involved in my needs and concerns, Lanisha was very helpful with answering all of my questions
Lindsey was amazing! She was able to get me a GREAT auto and home quote! She was amazing to work with and customer service was 10/10! If you’re looking for quality, professional and punctual customer service and the best rates, please work with Lindsey! I literally couldn’t have had a better experience! Thank you for everything!
Very excellent staff. Amanda is amazing. Sadie is also amazing. I highly suggest going to this office if you pick State Farm.
Ladies in the office refuse to help me . They said they will call back but did not call back . They told me if i reinstate my insurance and pay last month everything will be ok which was not true . I called before my insurance lapse four times and they act like they did not want to stay on the phone and help . I never got a calll back . Now i receive a letter to surrender my tag and they still refuse to help me . Everytime i ask to speak to mr randon he is never in the office. I had a bad experience for my first three months with State Farm . I will never join State Farm again . This was my first bad experience with an insurance company . I wish he had never call me out the blue to give me quote .i was fine where i was and end up going back to company i switch from . The ladies in the office are unprofessional and don’t take accountability. If they don’t like you they still will not help you . I had one of the members raised her voice at me first and called me by my name and say what you want me to do about it . I WANT YALL TO HELP ME WITH THE LAPSE AND TAKE ACCOUNTABILITY THAT THIS COUld HAVE BEEN PREVENTED IF U WOULD OF HELP ME WHEN I CALL . I had to make someone stay on the phone to help me . And yes i did cussed out the lady that had a attitude with me yell and called my name and ask me what u want me to do about it
Ericka Byrd truly helped me with everything I needed.
I am very pleased with Randon @Statefarm
Amanda helped me with my insurance and she was amazing! She was able to help my fiancé I save a ton of money! She is simply the best!
State Farm exceeding my expectations! Ericka took great care of me! Really great team
Amanda was a very sweet and helpful agent. She helped me understand all the ins and outs of my policy and got me a deal on a great price. Overall very satisfied!
Randon will forever have our business. We transferred all of our insurance needs to Randon Carnathan State Farm because of the professionalism of the company and staff. Highly recommended!
Randon and his team give excellent service, 5 star all the way.
- 3 photos
- 200 reviews
- 4.9 A.M. Best Rating
- Claims Hotline: +1 251-626-3026
- Official Website: https://www.savewithrandon.com/
- Corporate Headquarters: 30500 State, AL-181 Suite 706, Spanish Fort, AL 36527, United States
- Geo Coordinates: 30.6700107, -87.8489766
- Insurance agency
- Auto insurance agency
- Home insurance agency
- Insurance company
- Life insurance agency
- Renter's insurance agency
- Monday: 8:30 AM–5 PM
- Tuesday: 8:30 AM–5 PM
- Wednesday: 9 AM–5 PM
- Thursday: 8:30 AM–5 PM
- Friday: 8:30 AM–5 PM
- Saturday: Closed
- Sunday: Closed
- Identifies as Black-owned: Available
- On-site services: Available
- Wheelchair-accessible car park: Available
- Wheelchair-accessible entrance: Available
- Wheelchair-accessible seating: Available
- Wheelchair-accessible toilet: Available
- Gender-neutral toilets: Available
- LGBTQ+ friendly: Available
- Transgender safe space: Available