Allan Cheng - State Farm Insurance Agent

130 E Valley Blvd, Alhambra, CA 91801, United States

Allan Cheng - State Farm Insurance Agent
Company Overview

We aspire to provide State Farm customers with personalized insurance and financial services whenever they need our help. Our office is a place where customers feel at home to comfortably discuss their goals, needs, and dreams with our courteous staff. We aim to be their primary source of assurance. We are responsible to make sure risks are addressed and expectations of a life-time agent are met for our valued State Farm customers. License #: CA-0G20832

Office Locations
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Policyholder Reviews
Policyholder Review №1

Mariam was very helpful and quick in getting me insured! Would recommend!

Policyholder Review №2

Skye Romero is the absolute best! He was so incredibly patient with me as I navigated switching from Allstate to State Farm. He checked in with me consistently and patiently gave me various options based on my auto insurance needs. He was very thorough when answering my questions and truly made the process so easy. I can't recommend him enough! Thank you again for all of your help, Skye!

Policyholder Review №3

Henry was very professional and kind. Great and quick service. I highly recommend his insurance services.

Policyholder Review №4

Henry is great. Very helpful. Very nice. Does a good job.

Policyholder Review №5

Policyholder Review №6

Katelyn was incredibly friendly, helpful and patient while we sorted out my relatively complicated insurance. She kept me up to speed with all requirements and changes and was flexible with timelines and requirements--and always had a warm and welcoming vibe! Thank you Katelyn for all your help, cannot recommend highly enough.

Policyholder Review №7

Policyholder Review №8

She was extremely helpful and informative while assisting me with insurance. Thank you!

Policyholder Review №9

Very good services and quick response

Policyholder Review №10

The kindest most informative human! Gave me so much incredible advice even tho i didnt go with state farm. He literally said i want to be like a good neighbor and if you dont choose state farm now at least you will have a great experience with us for later. Great guy def made an impression

Policyholder Review №11

She is so sweet!

Policyholder Review №12

Immediately helped with my situation. And was very professional and informative.

Policyholder Review №13

Policyholder Review №14

Excellent service, quality and timely assistance with insurance needs! Thank you, Allan and Katelyn!

Policyholder Review №15

We’re happy customers. Katelyn picked up the phone right away and in 5 min I was able to register a new vehicle and get an upfront quote which I was happy with! 5 STARS!!!!

Policyholder Review №16

Policyholder Review №17

Katelyn at State Farm insurance is an amazing gifted human being I’am grateful to have her professionally help me out on getting the best full coverage on my 2023 Suzuki Hyabusa. I’am very happy with her patience, answering all my questions, kindness, professionalism and hard work. I highly recommend Katelyn over at State Farm
1212 S Atlantic Blvd. Ste 102, Alhambra, CA 91803.

Policyholder Review №18

Policyholder Review №19

Henry Kim was very helpful. He is very knowledgeable about insurance and provided me a lot of value and a lower premium than my current insurance carrier. I would suggest to reach out to Henry and Allan Cheng for options.

Policyholder Review №20

Katelyn Ostler is the best employee in this office; she is professional and provides excellent customer service to figure out customers' problems.
Five stars for Katelyn absolutely, but I must take out a star for other staff who ignored their customers.

Policyholder Review №21

katelynn was very great i highly recommend her and she is very reasonable and very detailed on quote

Policyholder Review №22

Policyholder Review №23

Katelyn has been very helpful in assisting me with getting started with state farm she's assisted me with ever request answered all my questing and in a kind and courteous way such a great asset to state farm

Policyholder Review №24

I have been a customer at state farm for more than 30 years, Allen cheng is most reliable agent, Henry is friendly and helpful, I am really preciate his professional service

Policyholder Review №25

Great service! Thanks for all the help

Policyholder Review №26

Policyholder Review №27

I recommend agent janny. I have know her for 17 years She is supper nice and patience. I Feel so sorry for my attitude to her sometimes. Today is Saturday and Asian holiday also , Wish she and her team have a happy New Year 🎈🎊.

Policyholder Review №28

Policyholder Review №29

Nicole is very helpful and patient. She explained every detail of all life insurance, and helped me to set up my first life insurance and took care of everything. Best service, love it!

Policyholder Review №30

Jeny helps me a lot on the insurance matter. She always updating my insurance and communicate with me.
Thanks!

Policyholder Review №31

Good experience of my life insurance quote and purchase. Nicole was the one who helped me. She was great, very knowledgeable and patient.

Policyholder Review №32

Jeny has always provided me excellent service. I recommend this office and tell my friends and family to go see Jeny.

Policyholder Review №33

Jeny Huynh is very professional insurance agent. She knows her stuff in and out. Her service is exceptionally fast, reliable, and friendly. I would highly recommend her if you are thinking to have quotes for your autos or homes. I believe insurance premium is not just about the price but rather how fast and best service when you encounter the problems.

Policyholder Review №34

Allan Cheng office is awesome and friendly!

Policyholder Review №35

Policyholder Review №36

Mary is a delight!

Policyholder Review №37

I’ve been a customer of Allan and Henry for more than five years at State Farm; they have both helped me navigate my insurance policies during some of the toughest periods of my life. Henry has recently helped me receive appropriate coverage on my car as a result of a break-in, and even a hit and run. I could go on about how professional and pleasant they have been, and continue to be, but the fact that I’ve consolidated all of my insurance through his office speaks for itself. I’ve also recommended numerous friends and family members to Henry and Allan, all of which remain customers of his to this day.

Policyholder Review №38

Policyholder Review №39

JENNY HUYNH at ALLAN CHENG -STATE FARM INSURANCE AGENT is very helpful , She took care everything very fast . She was very knowledgeable in all aspects . She took care for my car and house insurance for long time . I am very satisfied with her services .

Policyholder Review №40

Nicole from this State Farm agency is very helpful. We switched from a different agency and she took care all of our home and car insurances. She was very knowledgeable in all aspects and gave us great advise of life insurance and all kind of investment saving account and we ended up buying a life insurance policy from her. Highly recommend!

Policyholder Review №41

體驗非常的好,幫我辦理的Nicole Liu很細心且耐心,非常積極、陽光的女生,重點是她推薦的雨傘險太好啦,希望可以一直合作下去!

Policyholder Review №42

I love my new agent, Nicole Liu! You can tell she really loves her job by her enthusiasm. Whenever i called her, she has always provided me a detailed answer. Unlike my previous agent at Farmers, Nicole educated me on how to save money on choosing different type of policies. I am thrilled to find a agent like her!

Policyholder Review №43

Allen and Jany are reliable and they gave us so much professional guidance and support when we met problems. We have a trees fell onto our house roof last month and State Farm were sending professional inspectors and provided a detailed solution and cover our loss, thanks Allan and Jany!

Policyholder Review №44

Patrick is awesome. He got my insurance switched in a quick phone call, he was patient and receptive to my awful jokes and was kind enough to uplift my day with some jokes of his own. What can often be a dreadful experience, was made into a nice, fun, and pleasant chat.

Policyholder Review №45

I’ve been with Allan Cheng office for over 10 years! The service is beyond excellent. All my insurances is handled by their great team. They are quick and extremely responsive. The years of quality has always been top notch. Reach out to anyone on their team today!!!

Policyholder Review №46

Policyholder Review №47

I spoke to PATRICK ....FROM STATE FARM! Best experience I have had in a long time! He made me laugh throughout the phone call, and quickly took care of business!!!! Thank you Patrick for the laughs!!!

Policyholder Review №48

Policyholder Review №49

The agent, Allan Cheng, is quite responsibility and knowledgeable. He and his team member, Denise, helped me to set up my first life insurance. I appreciate their efforts, passion, and kindly assistance.

Policyholder Review №50

The owner didn’t tell where is Tyler. Very disappointed.

Policyholder Review №51

Esli provided me with great service. She explained all the insurance plans very well. Helped me answer any questions I had regarding the plans and made sure I understood everything. Her customer service was a 10 out of 10!

Policyholder Review №52

DIDNT TELL ME WHERE TYLER WAS. HIGHLY DISSAPOINTED IN YOU R WORK ALLEN.

Policyholder Review №53

Great service and always helpful!

Policyholder Review №54

他们很友好,很专业,很能为客户着想,即使是接待还不是自己客户的客人咨询时,也很耐心,仔细地给出自己的专业建议。下次有机会,一定要成为他们的客户。@Herry。

Policyholder Review №55

THEY ARE ALWAYS THERE TO HELP, VERY NICE STAFF AND DEDICATED STAFF.THEY ARE COVID19 READY FOR THEY WEAR MASKS AND TAKE YOUR TEMPERATURE BEFORE YOU ENTER. THEY ARE ALSO WIPING SURFACES CLEAN. THEY ALSO HAVE PARKING IN THE BACK.

Policyholder Review №56

Allan is very detail and his follow up is great
And he saved me a lot

I was with Allstate over 30 years but this time they weren't able to help me
And l asked seller for insurance agent and he recommended me Allan and he took care everything and now I am about to change my business liability insurance when the current one ends

Thank you so much Allan

Policyholder Review №57

I loved it!!!!

Policyholder Review №58

My monthly payment kept changing and increasing from month to month for no reasons, adding drivers to my policy i never requested to add, forgetting applying discounts i was eligible fir, all these led me to pay $255 for Camry 2009. Kept calling and contacting them nothing changed. Finally i found a great deal with another company. bye bye state farm!

Policyholder Review №59

Policyholder Review №60

This is my review for Allan Cheng, his awesome team and State farm as a whole. My wife was in a car accident recently and I texted Allan right away. Even though his office was closed (it was 7am) he guided and helped me including a Sunday through text. He helped me throughout the entire process and was always patient from car rental to car purchase and his response was always quick on text or email. The entire process from accident to getting a check from total loss took less than 3 weeks. Allan even helped me with new car by recommending a dealer friend he knows. Thank you to Allan and his crew!

Policyholder Review №61

Policyholder Review №62

The agent who serves me is Denise Cheng. She is patient and she will go into every detail with me to make sure I won't miss any benefit I can get from StateFarm. She helps me save money and at the same time get the best way to protect my car and renter. With her being my agent, I feel extra safe on the road because I know I am being covered and someone is always there to have you cover.

Policyholder Review №63

Policyholder Review №64

Policyholder Review №65

Policyholder Review №66

Allen was competent when he spoke to me but his employees are beyond the worst.
I returned to State Farm from having changed to another company and when I moved I had to change State Farm agents.

When I signed up with State Farm with Allen's office they neglected to inform DMV. I received, in about 10 days from that date, a letter from DMV suspending my registration for failure to have insurance. It took one month for Allen's office to get DMV to reinstate the registration.
I'm a male Hispanic and there was no way I was going to drive my car without valid registration so for one month I was not able to drive my car despite Insurance being paid

Policyholder Review №67

Allan spend about an hour going over all of my policies. Even the ones not handled by him. In one case, he even suggested that I not move one of my policies to him. Allan is honest and always responds to questions, whether by email, phone calls.

Policyholder Review №68

Allan is hands-down the best insurance agent that I have ever worked with. He is trustworthy, super responsive, and an amazing problem solver. His focus on customer service is the best in the business. For example, he proactively helped me lower my rate with an equal if not better coverage plan. Even though he would make less from me. He puts his customers first! Another example, he helped me resolve my proof of insurance to my mortgage lender. It is not part of his job. He just rolls up his sleeves and gets things done for his customers. I wish I had an Allan in all aspects of my life. Makes my life SO much easier!

Policyholder Review №69

These guys are cheating customers by charging high amount and different price every time
I seriously don’t suggest these state to any one

Company Details
  • 4 photos
  • 69 reviews
  • 4.6 A.M. Best Rating
  • Claims Hotline: +1 626-382-1264
  • Official Website: https://www.myagentallan.com/?cmpid=m2mo_blm_0001
  • Corporate Headquarters: 130 E Valley Blvd, Alhambra, CA 91801, United States
  • Geo Coordinates: 34.0784325, -118.1212173
Insurance Products
  • Insurance agency
  • Auto insurance agency
  • Life insurance agency
Business Hours
  • Monday: 9 AM–6:30 PM
  • Tuesday: 9 AM–6:30 PM
  • Wednesday: 9 AM–6:30 PM
  • Thursday: 9 AM–6:30 PM
  • Friday: 9 AM–6:30 PM
  • Saturday: 9 AM–1 PM
  • Sunday: Closed
Service options
  • On-site services: Available
  • Online appointments: Available
Accessibility
  • Wheelchair-accessible car park: Available
  • Wheelchair-accessible entrance: Available