Melissa Alvarez was a pleasure to deal with. One would expect some degree of difficulty doing a phone transaction. Quite the opposite-Melissa was attentive, efficient and a pleasure to deal with. She is a real asset to Tim Woods State Farm Insurance agency.
I also did a vehicle insurance thru Arabel Bandy. She was great and streamlined the process- I would recommend her highly.

Melissa Alvarez handled my request quickly, professionally and in a friendly manner. She also immediately responded when my printer failed to print my paperwork and immediately prepared to mail it to me.

I have received consistent excellent service from Melissa and Tim Wood team. I feel at peace when it comes to my car insurance.

Great experience. An insurance agency that answers the phone! Easy to communicate with, quick to respond to my questions. Just started an auto policy with them and very happy with the service. Melissa was great!

Melisa Alvares,thank you so much for helping me with my home and car's insurance, you did an excellent job. and always with a smile and a positive attitude towards everyone 😊...

My experience with this insurance is amazing! All thanks to Arabella Bandy! I went through a horrific car accident and she has been nothing but patient, quick on her responses, professional, and much more. I currently took out another insurance and she was so quick to send me quotes, I thought I was going to wait by the end of the week at least to receive the quotes. But after I ended a call with her I got them within 15 min or less. I couldn’t be anymore happier to have worked with Arabella, especially after my accident. Thank you so much Bella for everything! My family and I appreciate you so much!

Melissa Alvarez has been our life saver with our insurance. She has answered every question right away and I highly recommend her
Asie Frank Anderson

Melissa Alvarez is one of the best State Farm agents or associates I’ve ever worked with. I’ve been with Statefarm for 27 years. I’ve had Melissa for about five years or eight years. She is so patient and kind and gets things done. She helps as much as she can and it’s the best ever, I wouldn’t go anywhere if Statefarm ever loses her she’ll lose. I’ll follow her. She’s wonderful thank you for everything you do. Your Yout Great God bless

Always a pleasure to work with the staff of Tim Wood - State Farm Insurance

I have received consistent excellent service from Melissa and Tim Wood team. I feel at peace when it comes to my car insurance.

Awesome service by Melissa. She help me change my coverage and did it very quick thank you Melissa.

Melisa Alvares,thank you so much for helping me with my home and car's insurance, you did an excellent job. and always with a smile and a positive attitude towards everyone 😊...

Melissa Alvarez is great!!! I asked for a copy of my auto insurance she sent it so quickly!!!

Great personal service

Melissa Alvarez handled my request quickly, professionally and in a friendly manner. She also immediately responded when my printer failed to print my paperwork and immediately prepared to mail it to me.

Just the best insurance I have!!! Melissa helped me and they are always there to help me out!!! They take there time to give out the best hospitality with no rush!!!!!

Thank you Melissa your always there when I need anything! Always with a big o smile ready to help any way you can!

Melissa and the whole team are amazing- very customer focused and dedicated to proving quality service. Kudos!

Great experience. An insurance agency that answers the phone! Easy to communicate with, quick to respond to my questions. Just started an auto policy with them and very happy with the service. Melissa was great!

Gracias Melissa en Todo El anonen ayudarnos I y mi marido.Feliz Navidad Mil Gracias

Melissa was so very helpful and prompt on sending the information needed

Excelente

Melissa Alvarez was a pleasure to deal with. One would expect some degree of difficulty doing a phone transaction. Quite the opposite-Melissa was attentive, efficient and a pleasure to deal with. She is a real asset to Tim Woods State Farm Insurance agency.
I also did a vehicle insurance thru Arabel Bandy. She was great and streamlined the process- I would recommend her highly.

Exceptional assistance , very professional and knowledgeable

Melissa Alvarez has been our life saver with our insurance. She has answered every question right away and I highly recommend her
Asie Frank Anderson

I only needed to change my address but it easy to do with your courteous help . Thanks for the help!

I was shopping around for auto insurance after decades with another carrier. State Farm offered me a lower rate than any other carrier. Thank you so much.

Melissa was very helpful. I have been with this office for several decades and have gotten wonderful service from everyone there.

Arabella Bandy is great and very professional! Prompt response. highly recommend working with her

Melissa answer
ed my question quickly and provided the information needed immediately.

Melissa is customer friendly and helpful with all issues. Always available for any questions..thanks

Jovany is amazing and very professional. I would highly recommend him!

Melissa always does an amazing job! Great asset to tim's company.

Tim and his staff are always there for me. Tim even replies to emails on weekends. I usually deal with Melissa and she is always helpful!

Excellent service in cathedral city State Farm Insurance. Melissa and staff working for long time.

Melissa Alvarez is one of the best State Farm agents or associates I’ve ever worked with. I’ve been with Statefarm for 27 years. I’ve had Melissa for about five years or eight years. She is so patient and kind and gets things done. She helps as much as she can and it’s the best ever, I wouldn’t go anywhere if Statefarm ever loses her she’ll lose. I’ll follow her. She’s wonderful thank you for everything you do. Your Yout Great God bless

Melissa was great. I had to transfer policies from Tx to Ca and she had me in and out of the office in no time.

Arabella provided great service and answered all my questions.

My experience with this insurance is amazing! All thanks to Arabella Bandy! I went through a horrific car accident and she has been nothing but patient, quick on her responses, professional, and much more. I currently took out another insurance and she was so quick to send me quotes, I thought I was going to wait by the end of the week at least to receive the quotes. But after I ended a call with her I got them within 15 min or less. I couldn’t be anymore happier to have worked with Arabella, especially after my accident. Thank you so much Bella for everything! My family and I appreciate you so much!

Melissa is always nice, kind and considerate and very efficient.

Great company - great people. They always treat me like I am their only customer. Fast and very fair on pricing.

My experience with Arabella Bandy, Insurance Agent, with
Tim Wood State Farm Insurance Agency in Cathedral City, CA has been exceptional.

Relocating across states is one thing and then needing to find insurance for the car quite another. Arabella understood instinctively the need and went to work providing quotes and getting a policy in place. Each step of the way, Arabella had each detail covered and my policy was in force at the exact time needed.

Thank you Arabella for a great experience and I look forward to many renewals!

Bud & Phil

My experience is always 5 star. Specifically when I work with Melissa Alvarez. She always provides the answers I’m looking for in a quick and efficient manner. Is always happy to help, you can hear her smile through the phone. Definitely an asset to Tim Wood’s office.

Melissa Alvarez she is very helpful and explains all details i will recommend her thank you.

If there were more stars to give to Melissa Alvarez I would. She is exceptional and very knowledgeable at her job. Melissa is always a pleasure to work with. She is always kind, courteous, and honest. I trust all my insurance needs to her and State Farm. I could not be happier !!

Gracias por el servicio

Melissa Alvarez has been a perfect Representative for years; helpful, knowledgeable, and quick.

You call. They answer. They respond. They give you great service and great prices. This is what you expect from a top notch insurance agent. Melissa helped me in a just a few hours to insure a new car while waiting for the title! We have all our cars and homes insured with Tim Wood's office. Glad we do!

Melissa as always your assistance is on target! Your knowledge, patience and kindness much appreciated!

Very helpful, kind, and thoughtful. Jovanny and Melissa are top notch.

Melissa was great and easy to work with

Melissa Has been Our Agent Since 2018 , We Love How We Always Receive Great Customer Service She The One To Go If You Need Insurance Or Have Any Questions She Makes Things Clear and very understandable .

I have been working with Melissa Alvarez from the state farm cathedral city branch for the last six years for renters and earthquake insurance. Melissa is always Very professional and pleasant.

Melissa continues to respond very quickly what I need. She's a pleasure to work with.

Jovany provides great customer service. Always goes the extra mile. It's really appreciated.

Arabella B. provided an exceptional experience while helping me secure car insurance. Her professionalism, knowledge, and attention to detail were truly remarkable. Arabella went above and beyond to ensure I understood all my options and found the perfect coverage for my needs. I highly recommend Arabella for anyone seeking top-notch service in the insurance industry.

Jovany Calvillo is the BEST!! He is always willing to help with any task big or small. He's professional and seems to know insurance. It's always nice to chat with him. A super nice guy. We are long long time State Farm customers and have been working with Jovany for quite a few years! Give him a raise...Well deserved.

Denise Schultz

Knowledgeable and excellent customer service with a smile

Great customer service

I walked into the State Farm office to change my insurance over from Florida to California, and was quickly introduced to Arabella Bandy who handled my entire account beautifully. The switchover saved me close to $100 over the Florida rates I was being charged. Arabella Bandy was friendly and answered all my questions. Thanks, Arabella.

Javier did amazing job on communicating our options and didn’t waist any of my time. I worked with numerous Insurance agents in the past and he made my transition so enjoyable. Thank you Javier!!!!!!

Jovany got straight to the point and didn’t take long to get my SxS insured. Thanks👍🏽

This State Farm office is always responsive and helpful.

Jovany M Calvillo from the Tim Wood Office provided excellent customer service as I had to move from WA state to CA. There were some errors when transferring my policy and Jovany M Calvillo masterfully took care of all my concerns and issues. He is a top notch agent for State Farm in Cathedral city. Thank you.

Arabella Bandy was so pleasant and made our policy transfer to CA so easy.

I've had State Farm for all my insurance needs for years and they have been great. I like that I can always get to an agent who will help with any issues. Recently I moved twice which meant lots of changes. I worked with Arabella Bandy who took care of them all including making sure I got refunds due me. Great customer service.

I love the way Arabella bendy agent of state farm helped me to get insurance for my cares and l advice people to get insurance true her tanks Arabella bendy

I was looking for insurance on one of my vehicles, Arabelle Bandy helped me accomplish that. When I first talked to her regarding a quote, Arabella asked a few questions needed to put the quote together and had it back to me in a timely manner. I was very happy with the quote and went ahead and got the insurance.
Arabella was very professional and looked after my need for insurance rather quickly. I would recommend using Arabelle for any insurance needs.

Arabella Bandy was very friendly to us...and very efficient too...TY so much Arabella...and Merry Christmas!!

My partner and I recently changed our car insurance from The Hartford to State Farm. We spoke to three different companies and agent Arabella Bandy in Tim Wood's office provided the absolute best experience. Arabella was cordial, easy to work with, and her pricing was very reasonable. We came away feeling we were in very good hands. Kudos!

Arabella is responsive and efficient.
Thanks

I was looking for the best coverage, and SF is the way to go, not only was it the best for me as a new driver, it was the cheapest option by 500 dollars. Arabella is seriously super helpful. i gave her a SMALL detail and she reached back out to me and said there’s more savings i could get. Tim Wood thank you for Arabella!

I highly recommend Arabella Bandy, she is both professional and courteous. She took care of all my insurance needs in a very timely manner. Great job Arabella!

Arabella Bandy Was great in setting up insurance on my new car. Highly recommend

Arabella Bandy made it easy to submit everything via e-mail. Very professional and answered all my questions and concerns.

Arabella Bandy is amazing and always makes getting our insurance needs covered a breeze.

The perfect example of an organized caring insurance agent. Jovany responded to me immediately It was a great start, and he made sure I understood every step into my new insurance I am glad I have found a great agent to work with.

Jovany made this whole process very smooth and helpful i really recommend seeing him first!

very speedy and convenient in assisting me with changing car on policy. did it all through text. best and easiest experience ever!

Great service and attention to detail. A pleasure to work with.

Totally recommend the agent Arabella Bandy. Great costumer service, very pleasing to speak to her. She explained everything thoroughly and offered me the many different options they have. She also followed up with me in case I needed help or had any questions about the quote and insurance policy. I had an awesome experience with State Farm thanks to Arabella.

I reinstated my car insurance after being out of the country for 9 months. I was very happy to go into the office and see Arabella. She is the perfect example of superb customer service! To actually get to sit down and meet face to face and get to know someone as wonderful as Arabella, seems like a thing of the past. I have even stopped in on my way to the gym just to say hi.
Thanks again Arabella for the amazing service you provide!
David Bryan Fletcher

Highly Recommend Arabella Bandy !!!!!

Great customer service! Process was very easy and agent was very informative!

Huge Shout-Out to Jovanny Calvillo, he set me up with 20 year term life ins policy. Professional and Knowledgeable. He beat out New York Life and Met Life, plus others. Whole staff was professional

Arabella was extremely helpful and a joy to work with. She was very prompt in all her responses. Thank you!

It was a great experience with my insurance agent Arabella. She was very helpful and quickly got my insurance processed.

Mr. Calvillo was very professional, knowledgeable, patient and accommodating.

Excellent service I was amazed in the prices of the insurance compared to others. Great customer service! I understood all that was presented. Jovany is awesome!!!

I love my reps. They keep me informed and are always willing to help.

Wanted to thank Arabella Bandy for all of her assistance and responsiveness with the purchase of our condo insurance.

Very professional and my coverage is what I expected. Very prompt in answering my questions(via email).

Wonderful costumer service

Actually feel a bit lucky getting agent Jovany as my first contact with State Farm. Helpful, knowledgeable… seriously sincere When I asked about a recent news report regarding an upcoming rate hike, he assured me he’d do his best to find SF’s best plans available, as opposed to making “That’ll never happen” promises that can’t be fulfilled. Loves me a straight shooter! So far, good on ya, State Farm.

Arabella Bandy is always professional, helpful and responsive. A great asset to State Farm!

Arabella was very accommodating and helpful and gave me a rate that was reasonable. It was a pleasure working with her.

Arabella was fantastic in helping me get switched over to State Farm and saved me a lot of money. Thank you!

Very professional and fast service

I am happy to share details. Lately I have spent lots of time reaching out to various companies: American Airlines several times; my supplemental health insurance 6 times to resolve a problem. These communications were very unsatisfactory.
It was very rewarding when I reached out to State Farm and spoke to Arabella Bandy who went out of her way to clearly explain my options with respect to earthquake insurance. I know that in previous years I have asked for such information and the input I then received was very short. This time Arabella made everything very clear to me and patiently answered all my questions. Arabella is a keeper for her company she is working for. Truly an asset to State Farm. Thank you Arabella for your effort. Make sure that your boss reads these comments.
Nesa Wu, PhD Industrial Engineer

Arabella Brandy is fantastic! Whenever I call or email Tim Wood’s office, Arabella takes care of all my needs efficiently, competently, and with friendliness and care

I have always had exceptional customer service, knowledgable advice and a professional and friendly approach from Tim Wood's office. Highest recommendation.

Tim Wood State Farm agency is always efficient helpful and professional
Especially working with Jovanny is always an amazing experience. He is knowledgeable and always happy to answer questions and returns phone calls and e mails in a quick way
Always pleasant and a pleasure to work with. I highly recommend Tim woods State Farm !

I want thank Arabella bandy for her assistants n help with my vehicles insurance she is really helpful an on point make sure u give her a call for ur needs do not hesitate.. best quotes u can get(:

I am so happy to do business in this office. I had such a great experience with Arabella Bandy. She made everything easy to understand and took care of all my needs. Arabella is experienced, professional and curtious. Thank you

I’ve had State Farm before and I came back because honestly I got the most value for my car insurance. Jovany Calvillo was patient with me, went over my options and always kept my budget in mind, I recommend you looking for this guy, he’s easy going and not pushy like a salesman. It was easy to work w him. Thanks again.

Jovany was awesome he was very thorough in checking out the best coverage for my situation. Very knowledgeable for unique policies. I highly recommend them 👍🏼

Every time I need an insurance they do an amazing service for me.
I have to thanks Arabella Bandy for being so polite and helpful the last time I needed them.

Receive exceptional service from Arabella. She is a pleasure to work with on all of my insurance needs. Tim Wood has a great team in this office.

Jovany Calvillo has always been able to answer my questions quickly and promptly. I really appreciate the customer service he provides. Thank you.

Had an amazing experience with Arabella Bandy. My auto pay debit card was misplaced, and I had to order a new one. I thought my insurance was going to get canceled. Arabella corrected the situation and got me set up with an auto pay using my checking account,being as my debit card was still in the mail. Thank you so much Arabella.excellent customer service. 🙏

Very patient and answered all questions and doubts.

Melissa at State Farm is amazing and so very helpful.

They are always available with information needed. Good workers

Ms Alveraz was very polite,efficient and speedy

Melissa Alvarez is, in my experience, the best in the business. She is unbelievably prompt, efficient and friendly. I highly recommend State Farm to anyone looking for insurance.

How refreshing to speak with an agent on the phone who is thorough, pleasant, patient and informative. Melissa Alvarez took the time to help me set up my auto insurance. So glad I changed carriers. Thank you, Melissa!

Thanks Melissa , appreciate the prompt response .,

Barrie Reagan

I love the way I get a live person when I call Tim’s office. Remarkable service!

Melissa and Jovany are very professional , friendly and helpful. My experience dealing with them is always #1. Keep up the good work

Melissa E. Alvarez, our auto insurance agent, is very knowledgeable, courteous, and there is always a prompt phone answer and response. I highly recommend the Tim Wood Insurance Agency.

I’ve been other time woods for about 3 years now’s and can’t say anything bad about them !! My in laws have been with Tim woods for more the 10 years and they have been satisfied ever since ! … this tim woods State Farm is the right choice … they have always had our back & they have always gone above and beyond for our family with there excellent service & great prices ! … if your looking for insurance I recommend Tim woods

P.s…. Melissa Alverez is the best !! She’s our agent and we absolutely love her

I have been with Tim and his staff for over four years now. Reaching out to them with my many changes and vehicles has been super easy and I am always treated with professionalism and care. I highly recommend them for your insurance needs. Big shout out to Melissa Alvarez for always taking care of me.

Melissa Alvarez always helps me by providing accurate and relevant answers to questions about my policy. She is professional and caring. Thank you Melissa!

Always a great experience at State Farm. Melissa Alvarez is knowledgeable, polite and efficient, working to get us the best coverage at the best price.

We have been with State Farm’s for a number of years. Whenever I have a question, need help changing plans, or paying, the staff at Tim Woods’ office is on it. Melissa Alvarez was really helpful, helping me settle a couple of claims. It’s peace of mind, knowing they are there to help!

We can always count on Tim Wood State Farm agency for all our insurance needs especially Melissa Alvarez. We have been dealing with Melissa for 5 years now and she is always so positive, helpful and very knowledgeable. Thanks for the great service!

I had a great experience at every step of the process. They offered very competitive prices, a quick quote, and would maintain communication. Once I decided to do business with them, Arabella provided accurate information, great communication, and amazing customer service.

Eddie

True professionals. The team here is amazing. We hold multiple policies for personal and business and we are always treated with 5-star customer service and support - from big claims to small clarification questions, they're always so helpful.

Jovany Calvillo is the best! He is polite, very knowledgeable, and always responds very quickly to all my questions and concerns!

Wow could not have found a better insurance agent! We were trying to get homeowners insurance, moving from another state and not familiar with agents or local insurance needs. Arabella Bandy was fabulous!! Absolutely lightening responses! I barely finished typing my questions and she was responding right back. She found us the right fit for our insurance needs, worked with our lender and found out what we needed. I highly recommend Arabella Bandy and the Tim Wood agency.

Super competent and efficient agency.

Jovany Calvillo has been super helpful with my vacation rental property insurance. Over the past year, Jovany has always been incredibly responsive via email or phone. Highly recommend State Farm's professionalism. Thanks so much!

After the unexpected and sudden passing of our daughter we needed to insure her home and new auto with our own State Farm Insurance. We phoned Insurance Account Representative Melissa Alvarez at Tim Wood - State Farm Insurance and with in minutes we had come up with policies to cover both. Melissa had put some of our troubles at ease with her reassuring words and professional manner .

Professional precise and accurate all it takes to describe this office as.

We are in Palm Springs during winter so we are always changing up our coverage. Melissa has always been so helpful in meeting all our needs.

I feel very comfortable with the Tim Woods State Farm Insurance group.. they are always prompt to reply to me... the only thing that's missing when I visit.. is a plate of chocolate chip cookies and a glass of cold milk

Worked with Arabella Bandy to get some property insurance then auto insurance. Great experience. She was very quick to get me quotes and fix the options to my requests. I would definitely recommend her for your insurance needs.

Excellent customer service! SPECCIAL THANKS TO MELISSA ALVAREZ for her extra time and efforts!

Thanks to Melissa Alvarez at State farm.
Gave me a simple solution to getting my renters insurance in synch with my leasing office.

I called the office and spoke with Melissa Alvarez who answered my question immediately and sent me the information I needed within three minutes. Pretty good service!

Great experience. Jovany Calvillo, Insurance Account Representative – Was very helpful!!!

I have been a State Farm client at three different local offices for more than 45 years as life re-located me and my Husband. Currently doing business at Tim Wood’s Cathedral City State Farm office. The intelligence, courtesy, promptness and thorough satisfying completion of every need has been magnificently handled and addressed by Melissa Alvarez and/or directly by Tim Wood.

Melissa @ Tim Wood Insurance was the first agent in 7 years to write a policy for us in the hills of Sherman Oaks without going through California Fair Plan. Saved us more than 50% on our Homeowner's insurance. Can't recommend highly enough.

Melissa is a very helpful representative she is always willing to help with everything needed I very much recommend them !

Jovany always takes prompt care of me.

Jovany was a huge help in transferring my insurance to Palm Springs during my move from Utah. I had a million details to take care of during the move, and Jovany made my insurance transfer seamless and easy. Thank you!

Excellent service was provide by
Melissa Alvarez! I am very pleased with this service especially given I am in Canada and away from the Palm Springs area. Melissa made things easy for me. Thank you!

We love Tim and his team! We are new residents in Palm Spring and fortunately good friends referred Tim and his agency. Organized, responsive and Melissa is a treat to work with in his office.

Jovany was very helpful he came through for me with something $i can work with thank you so much state farm.and jovany.

I received both excellent attention and honestly, VERY competitive Medicare supplement pricing from Tim Wood's State Farm office, with a specific shout out to Melissa Alvarez for her kind and personal attention. If she doesn't know the answer, she'll find out soon and let you know! I hadn't known State Farm even carried this type of coverage until the Medicare website noted that State Farm was up there with the usual suspects of Aetna, Cigna, Blue Cross of CA, etc. But their pricing was better for sure!

I processed a change of agent form online to this agent and he issued a pay up on receipt bil to me and refused to process and now he is calling my inquiries harassment. I call his communicatiom as evidence to bar the agent from practicing at all.

Jovany was super helpful got me what I wanted at a price I liked was super quick and easy 11/10 would recommend

melissa was great!!

Jovany was very prompt and professional and accordingly got my business!

I miss our Yucca Valley Office being open. Melissa Alvarez was very professional and kind through this awful situation that I am going through. Thank you, I have been with State Farm since 1983 and I have always had great service and help.

Best Insurance and the people who work here like Melissa and Jovanni are awesome I can call at anytime and ask for documents and they are right on it. This state farm has their stuff together and always on top of it for you.

Best insurance company that I have ever had. Jovany was so helpful

I’m a lifetime State Farm customer. Best agency I have ever dealt with. Responsive, helpful and very friendly. Love Tim and his office. Highly recommend.

I want to thank Jovany for helping me with my auto insurance policy. He was very helpful & answered all my questions. I truly believe he helped me get the best coverage at a good price.

Jovany made this process as smooth as possible. He was very professional and patient and answered all of my questions. Would highly recommend

Our long time agent recently passed away, So we are lucky that Mellissa stepped in and is doing her best to make sure we get the same great service that we have received for over 20 years.

Always prompt and very friendly service when we need to do business with the folks in this office- thank you especially to Melissa A. for her professional service- it's why we're customers with State Farm for nearly 20 years!

I've been a State Farm customer for a few decades but one agent stands out as being so accommodating and always answers my questions without hesitation and that's Melissa Alvarez - Cathedral City State Farm. Sadly, customer service is a rarity these days so I must call out stellar service!

We recently relocated to the Palm Desert area and have been dealing with this State Farm agency in Cathedral City, even prior to our relocation. They have been so responsive, especially Melissa Alvarez, whom we've been dealing with. She responds to any questions or concerns almost immediately. It is so hard to find good services these days. I would especially recommend them for any insurance needs you might have.

Best service. I have my auto insurance coverage with Tim Wood agency / State Farm Insurance specifically agent Melissa Alvarez for a few years, and have been extremely satisfied.

I have been dealing with Tim Wood State Farm for over 4 years. They always respond promptly to phone and email requests. They go out of their way to ensure that my requests are taken care of and that I am happy with their service. I highly recommend them.

Melissa was such a huge help, I purchased a new car and she was so patient with all the million questions about the different quotes I wanted to compare. State Farm has always been good to me, you get what you pay for!

First class service. Melissa is very professional. Also efficient. Tim Woods is a very lucky man.

I have worked with Melissa for a few years now on both car and homeowners. She's always quick to respond and thorough. Their service is unparalleled and I'm very pleased.

I recently purchased a home in Ca. A friend suggested I call Tim Wood State Farm. I have been a State Farm customer for 30+ years in another state. I spoke with my current agent about the process then I called and spoke with Melissa at Tim Woods State Farm. She was very personable, professional and knowledgeable. I was delighted to find a local agency as personable as my agent in Alabama. I also learned of the amazing work that Tim Woods State Farm does in their community. Knowing this assured me I had made the right decision. It’s a honor to recommend Tim Woods State Farm.

I moved all my insurance to Tim's State Farm office when Liberty Mutual cancelled my homeowners policy due to my home's location, which in turn affected my earthquake policy, flood policy and umbrella policy. Arabella Bandy from the State Farm office handled my coverages and she was excellent in addressing my needs, answering all the questions I had, and coordinating the payment processes. I highly recommend this State Farm office and Arabella.

I would like to share my experience in getting my insurance with jovany calvillo he was great. He answered all my guestions and was very pleased with his work.

Melissa is always follows through when I call asking for information on the various policies I have with State Farm.

She is a pleasure to work with concerning our insurance needs.

Getting insurance cover with specific addons for a new car was complicated, yet Melissa E Alvarez there at the Wood Agency sorted through problems in an efficient, pleasant and professional manner. Then provided additional evidence of insurance add-ons via email upon request-- same day service once again.

The quoted price was a fraction of what was being charged by Geico, for better coverage! Fine job Melissa, great work!! Thanks,

Melissa Alvarez has been super helpful and flexible in working with us and always gives her 110%.

We needed to add a car to the policy and the service was very professional they are the best always.

Jovan Calvillo was extremely helpful. Great customer service.

Arabella was awesome!

I've been with Tim wood and their staff for over 10 years. Melissa is amazing! She is always on point with any questions or when help is needed.