Pronto Insurance Agency

1295 Broadway #208, Chula Vista, CA 91911, United States

Pronto Insurance Agency
Company Overview

Same Day Auto Insurance! With auto insurance plans are available starting at $1 per day or down payments as low your monthly payment plus $1, we are sure that we have a solution that will fit your needs.

As an independent agency, we shop your insurance policies with several carriers to ensure that you are being provided competitive rates, along with great service at your local branch or any of our 57 locations across the state of California.

Whether you need help with car insurance, motorcycle insurance, home insurance, renter’s insurance or need a commercial agent, we are here to help.

Office Locations
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Policyholder Reviews
Policyholder Review №1

Fernando Barba helped me add a vehicle to my policy SO FAST and pleasantly that I was able to hop back into line at the dmv to provide proof of insurance for my vehicle when getting it registered! Thank you, Fernando!

Policyholder Review №2

Siempre me resuelven todo y los mejores precios

Policyholder Review №3

Muy buena atención por parte de Saúl, muy amable en todo momento y te brinda la información de manera muy clara. Entendí todo muy rápido. Súper recomendado.

Policyholder Review №4

Excellent service, very good attitude from Shandel, good and affordable prices

Policyholder Review №5

Policyholder Review №6

Super helpful and friendly

Policyholder Review №7

Great fast service! Very friendly and helpful! Thank you!

Policyholder Review №8

Great service and berry helpful

Policyholder Review №9

Jose is a pleasure to work with! Getting a new policy is usually tedious and can be stressful but the team at this location makes it the opposite of that! They quickly found me the best rates and broke down all the terms of the policy. I highly recommend this location for all your insurance needs. Ask for Jose, his service is the best!

Policyholder Review №10

Jose was really helpful even after my current insurance plan was about to expire he help me find a new and kept been patient with me I would recommend going with to get help on insurance and he explained everything

Policyholder Review №11

Jose from Pronto Insurance exemplifies a compassionate representative who genuinely cares for individuals struggling to obtain insurance. He dedicated his time to thoroughly explore every available option with me, even after I encountered difficulty securing insurance due to my fault in an accident that occurred in August 2022. Not only did Jose successfully connect me with a reputable insurance company, but he also secured an incredible price. I express my sincere gratitude to Jose for prioritizing his clients and truly comprehending their needs.

Policyholder Review №12

I had a great experience, Jose was very caring and helpful, he when out of his way to help us out, I am 67 years old and on my experience with other insurance companies no one was very helpful, caring and courteous like him totally recommend to all my family and friends; Thank you Jose :)

Policyholder Review №13

Katie is super friendly nice young lady .

Policyholder Review №14

Muchas gracias a katie por su ayuda. Muy amable.

Policyholder Review №15

I dealt with Jose at Pronto Insurance to get my auto coverage and he did a fantastic job. I needed coverage on the same day I financed my car and Jose made sure I was taken care of. Sent me all my necessary documents extremely fast! If you're in need of car insurance at a VERY affordable rate and want top tier service I would highly recommend Jose at Pronto!

Policyholder Review №16

Jose was so easy to work with and with the issues I had..he made me real.comfortable

Policyholder Review №17

Easy to sign up with Jose, good price as well. Jose is very patient and helpful.

Policyholder Review №18

Las señoras muy amables , te dan la mejor opción de aseguranza para mejor comodidad y mejor ajuste a tu presupuesto 100% recomendada 💓

Policyholder Review №19

Went this morning to get clarification on my policy, and Jose was very helpful and kind. Sometimes that customer service is what makes a difference and retains customers such as myself. Thank you Jose for your time and attention!

Policyholder Review №20

Called Pronto Insurance and spoke with a person there by the name of Cesar. He was very polite and professional. I highly recommend this insurance company. Thank you so much Cesar for all your help.

Policyholder Review №21

Atención rápida y bien explicadas mis opciones

Policyholder Review №22

Call to get a quote for auto insurance & Cesar made it happen! Great at communication & very quick on getting everything done! Highly recommend them & be sure to ask for Cesar! Thanks dude!!! 🤘🏼

Policyholder Review №23

I'm more than pleased with the service I received from Cesar. He was professional, courteous, friendly and I had everything I needed within a very short time. No long drawn out conversations, just business as it should be done. Thank you Cesar! Job well done!

Policyholder Review №24

Cesar Garcia was charming and efficient. He made it a smooth process. I was very impressed.

Policyholder Review №25

Great rates and very professional!

Policyholder Review №26

Muy buena atencion.Todo el proceso perfecto y muy buen precio.Lo recomiendo 100%.

Policyholder Review №27

Policyholder Review №28

Angela was super nice and efficient.

Policyholder Review №29

A friend recommended me this place to get my insurance and I'm thankful I did. Angela was very very helpful and nice. She got me a good rate fast. Thank You Angela, thank you Pronto insurance. 5 ⭐⭐⭐⭐⭐

Policyholder Review №30

I love my PRONTO Insurance and Agent Angela is the absolute Greatest

Policyholder Review №31

Went in here today to get insurance on my car and Jose took care of me right away. Within ten minutes I was insured and on my way. Looking forward to having my insurance with you guys for a long time to come.

Feb. 07, 2023
Went in to renew my policy and the monthly payment went down. Jose took care of me right away once again. In my opinion this is the best place around for affordable car insurance.

Policyholder Review №32

Quick, easy and very efficient. What else could you ask for, highly recommend if you’re looking for some help with insurance.

Policyholder Review №33

They helped me get insurance fast when i needed it. I had just gone thru a series of bad luck, and insurance was hard to find. Without there help i wouldn't be driving.

Policyholder Review №34

Thank you Jose for ensuring me it was quick & fast happen in no time great insurance for a low cost

Policyholder Review №35

Policyholder Review №36

Muy buena atencion y profesionalismo por parte de JOSE.
Muy buen conocimiento al explicar sobre las polizas para autos no solo eso te ayuda tambien con tu cotizacion al mejor precio.

Policyholder Review №37

👌 Great prices! ⚡ Fast & quick quotes! Very informative! 👍 Jose and Angela were very helpful and I wish I'd went with them a whole lot sooner! 🤦🏽‍♀️

Policyholder Review №38

Angela is always your best assistant when your responsibility is insurance. I mean it, called her and see for yourself. If it's true then buy her lunch. Thanks.

Policyholder Review №39

I’ve known Angela for about 7 years and she has been my broker for about 5 years now. I’ve never had one complaint about her service, she is fast efficient and makes me feel comfortable about being price conscious when it comes down to my policies. It feels good to know any time I get insurance it’s to convenience at all times. 🙏🏻❤️

Policyholder Review №40

I love the service

Policyholder Review №41

Policyholder Review №42

I want to thank Jose, he gave top costumer service . I highly recommend them. They helped with auto insurance and registration. 😀

Policyholder Review №43

Very helpful, thank you Jose for saving me money.

Policyholder Review №44

Jose was great and fast.

Policyholder Review №45

Muy profesionales en su trabajo en especial esta muchacha Angie Martinez hase sentir cómodo al cliente también el muchacho José exelente atención al cliente.

Policyholder Review №46

Un lugar muy amables y buen servicio Gracias Ángela Y José

Policyholder Review №47

Great easy process thanks Jose

Policyholder Review №48

I spoke to Nichell on the phone, she was fast and made everything so simple to follow through. Thank you very much.

Policyholder Review №49

Buen servicio gracias a Jose

Policyholder Review №50

Went in to quote registration services , very fast and great services from Jose

Policyholder Review №51

I feel really satisfied with this location. I currently have progressive, and they have been increasing my insurance little by little to the point where I feel like they are taking advantage of me. I commented this to a colleague at work and he recommended me to come to this place. I am glad I listened. as soon I came in, it felt a really welcoming experience not like my current insurance where I feel like they are trying to make me leave as soon as I can. An agent named Nichell took the time and listened to my requests, she was fast and professional. She brought shine to my eyes on how much money I could save. I was right, my current insurance is finessing me. Extremely recommend.

Policyholder Review №52

Nichell is a freakin “Superstar”!!! My motorcycle policy got cancelled for a few reasons, and she had gotten me a new policy with both of my motorcycles on it, full coverage, great monthly payment, great renewal payment, helped me (held my hand sort of speak lol) to use my mobile phone to complete the policy, and her professional service is on point! Oh, not to mention her patients, I felt sooo bad that she had to wait for me to send her pictures of both motorcycles! All this in just over an hour! Nichell, thank you for your kind service and professionalism!!!!

Policyholder Review №53

I’ve had this insurance for about 5 years and BARELY NOW did I get the correct information about a lot of things I was not aware of, Nichelle and her manager were amazing I appreciate their help today so much!!!! She’s very thorough and answers all your questions very kindly on top of it all

Policyholder Review №54

First things first I would love to comment on their customer service. It’s amazing! Fast, professional and friendly! Nichelle was the one who greeted me in, such a cheerful young gal, answered every question I had. Super professional, I appreciated that she redirected me with Angela when she wasn’t too sure on something. I liked that she was honest with her work and made sure I got the best service about my car quote. Angela on the other hand was AWESOME! She was like speedy gonzalez here at the office! She gave me many options and did her best to find something for me within my budget. Overall this place is GREAT! Keep up the wonderful job ladies! I will definitely be back once my term is done with GIECO.

Policyholder Review №55

Buena atención

Policyholder Review №56

Nice and affordable

Policyholder Review №57

Policyholder Review №58

Nice price

Policyholder Review №59

Muy lindas y rapidas Angela y Betty

Policyholder Review №60

Very fast and great service!! Thanks to both Angela and Betty

Policyholder Review №61

Muy amable y muy rápidas las señoritas

Policyholder Review №62

Policyholder Review №63

Angie and ruben great service !!

Policyholder Review №64

Estado con e ata compañía por mucho tiempo y el servicio es muy bien Angela bien atenta

Policyholder Review №65

Hey have good prices and plans

Policyholder Review №66

Tengo dos Años de venir a esta oficina , Angela Martínez es muy cordial y me ha ayudado con aseguranzas y renovaciones recomiendo esta oficina .

Policyholder Review №67

Policyholder Review №68

Angela and Alicia gave me grear rate! Thank you!

Policyholder Review №69

Quick and professional

Policyholder Review №70

Great place been coming here for yrs... great customer service!!!! accesible for payments waiting time is not much everyone is very polite!! Great Location!!! highly recommend 😊😊😊

Policyholder Review №71

Angela and Alicia have great customer service! Thanks!

Policyholder Review №72

Angela assisted me Great customer service very recommended!

Policyholder Review №73

Excellent customer service.

Company Details
  • 5 photos
  • 73 reviews
  • 5.0 A.M. Best Rating
  • Claims Hotline: +1 619-425-9696
  • Official Website: http://www.prontoinsurance.com/
  • Corporate Headquarters: 1295 Broadway #208, Chula Vista, CA 91911, United States
  • Geo Coordinates: 32.6040947, -117.07777779999999
Insurance Products
  • Insurance agency
  • Auto insurance agency
  • Home insurance agency
  • Life insurance agency
  • Motorcycle insurance agency
  • Renter's insurance agency
Business Hours
  • Monday: 9 AM–6 PM
  • Tuesday: 9 AM–6 PM
  • Wednesday: 9 AM–6 PM
  • Thursday: 9 AM–6 PM
  • Friday: 9 AM–6 PM
  • Saturday: 10 AM–3 PM
  • Sunday: Closed
Service options
  • On-site services: Available
  • Online appointments: Available
Accessibility
  • Wheelchair-accessible car park: Available
  • Wheelchair-accessible entrance: Available