Whether you're looking for homeowners insurance, auto insurance, renters insurance, or another kind, I'm here to help you understand the insurance coverage you may want. Serving the Concord, CA area since 2011, I can help you understand your coverage options so you can protect what matters most to you. Stop by in person, reach out online or call to get a free quote today. CA Lic. #0F85248
Very disappointed in there customer service, I had asked for a quote for my business insurance before Dec. 25 and yet still have not received no updates or phone call from there office. I reached out 2 weeks later and the receptionists mentioned Israel should get back to me. Still to this day he has not reached out.
I have experience working at an insurance company and I know what it's like to give good customer service. It should not take more than 2-3 weeks to get a quote on an existing policy, let alone give an update to your customer about what is going on. Another thing, it seems that Israel is the only one in charge of business policies. I would have not mind if another person from there office assisted in this request as well, but very disappointed. Glad I am cancelling my policy!
If I could leave 0 stars, I would.
Mr. Israel Martinez is an Amazing Consultant and Insurance Agent. I was looking for a insurance company that covered a new Commercial and Business Service that God had given me to Start. Mr Martinez informed me of the importance of starting a business the right way and instructed me on how to proceed and was able to give me the insurance that I needed for my endeavor. Excellent Service. Thank you Mr. Martinez God bless.
They increase your policy rate constantly. I've never gotten in an accident or gotten a ticket and my policy still increases constantly and they don't even inform you.
Excellent customer service, taxes, insurance, real estate, they really know the best way to help you.
Hablan español.
Took care of me
Speedy service great guy!
Pleasant people work there
This people are shady and have no shame on taking your hard earned money. Go somewhere else.
Si eres latino y ocupas servicios de DMV no vengas aqui esta gente te rovara el dinero que con tanto trabajo ganas. A mi me cobraron $390 por registrar un carro pero no me di cuenta hasta que me llego el titulo del carro.
No les da vergüenza hacerlo
Simple mente no ay buen servicio para los clientes la communication es pesima. Tratando de Agregar otro carro ami poliza ya un mes y Asta hoy nada solo dicen k te van allamar y nada
Que deception costumers services will be the primary 😡
Simplemente mal servicio en todo estoy muy Arrepentida de tener tratos con el señor Israel Martinez muy mala experiencia el y todo su equipo de trabajo
Simple mente no ay buen servicio para los clientes la communication es pesima. Tratando de Agregar otro carro ami poliza ya un mes y Asta hoy nada solo dicen k te van allamar y nada
Que deception costumers services will be the primary 😡
Buena persona ✨️.
This people are shady and have no shame on taking your hard earned money. Go somewhere else.
Si eres latino y ocupas servicios de DMV no vengas aqui esta gente te rovara el dinero que con tanto trabajo ganas. A mi me cobraron $390 por registrar un carro pero no me di cuenta hasta que me llego el titulo del carro.
No les da vergüenza hacerlo
Very disappointed in there customer service, I had asked for a quote for my business insurance before Dec. 25 and yet still have not received no updates or phone call from there office. I reached out 2 weeks later and the receptionists mentioned Israel should get back to me. Still to this day he has not reached out.
I have experience working at an insurance company and I know what it's like to give good customer service. It should not take more than 2-3 weeks to get a quote on an existing policy, let alone give an update to your customer about what is going on. Another thing, it seems that Israel is the only one in charge of business policies. I would have not mind if another person from there office assisted in this request as well, but very disappointed. Glad I am cancelling my policy!
If I could leave 0 stars, I would.
Excellent customer service, taxes, insurance, real estate, they really know the best way to help you.
Hablan español.
Exelente atención
They increase your policy rate constantly. I've never gotten in an accident or gotten a ticket and my policy still increases constantly and they don't even inform you.
Pleasant people work there
Mr. Martinez es muy amable, profesional. Dios lo bendiga.
Gracias
Took care of me
Speedy service great guy!
Mr. Israel Martinez is an Amazing Consultant and Insurance Agent. I was looking for a insurance company that covered a new Commercial and Business Service that God had given me to Start. Mr Martinez informed me of the importance of starting a business the right way and instructed me on how to proceed and was able to give me the insurance that I needed for my endeavor. Excellent Service. Thank you Mr. Martinez God bless.
- 3 photos
- 28 reviews
- 4.0 A.M. Best Rating
- Claims Hotline: +1 925-246-2976
- Official Website: https://agents.farmers.com/ca/concord/israel-martinez?SourceID=AMPALFGMAG&utm_source=GMB&utm_medium=Local&y_source=1_MTU1MDk4OC03MTUtbG9jYXRpb24ud2Vic2l0ZQ==
- Corporate Headquarters: 3119 Clayton Rd, Concord, CA 94519, United States
- Geo Coordinates: 37.973573099999996, -122.02109279999999
- Insurance agency
- Auto insurance agency
- Home insurance agency
- Life insurance agency
- Renter's insurance agency
- Monday: 9 AM–6 PM
- Tuesday: 9 AM–6 PM
- Wednesday: 9 AM–6 PM
- Thursday: 9 AM–6 PM
- Friday: 9 AM–6 PM
- Saturday: 9 AM–1 PM
- Sunday: Closed
- Wheelchair-accessible car park: Available
- Wheelchair-accessible entrance: Available