Love this State Farm!! Has always been pleasant to be a customer here. I’ve been with them for almost 10 years and I am so appreciative for their customer service. Like yesterday, Claudia helped me with something that I needed taken care of and she did it with kindness, understanding and did it in rapid time!! Thank you!

State Farm has been wonderful to us. Claudia is committed to being helpful, patient and efficient in making sure our insurance needs our met. In these time of insurance uncertainty, great customer service goes a long way!

Claudia is always such a big help with any question I may have. She is also very pleasant to work with.

Great people and service. I had 2 motorcycles, I sold 1 and the other is still insured through State Farm

Claudia gives excellent customer service! She is efficient, courteous and accomplishes matters in a timely manner!
Thank you! Kudos to Claudia!

I am grateful to Matiza Gonzalez’s State Farm Team for their professionalism and ongoing support throughout the years. I have worked directly with Claudia, and she was very helpful and quickly assisted me with adding a new car to our insurance plan. She was also tremendously helpful with answering several questions I had about our insurance coverage. I truly appreciate her patience and overall professionalism. I am grateful the quick responses that I have always received from Maritza’s office. I feel that my family’s home and auto insurance needs have and continue to be met, and I appreciate this Team’s knowledge and outstanding customer service!

Claudia is amazing and friendly and very helpful 👏 took her time to explain all insurance coverage fits my insurance needs. I strongly recommend her.

Thank you Claudia 😊 🙏

My family has enjoyed being life long clients with Maritza Gonzalez State Farm Insurance. Their customer service is impeccable and the rates are competitive. Claudia and Francis are always a call away, we have had countless opportunities to interact with this office and we are always treated with kindness in an expedient and professional manner. I highly recommend their service

Great people and service. I had 2 motorcycles, I sold 1 and the other is still insured through State Farm

Claudia is always so efficient, helpful, knowledgeable, and friendly. She is a great person with whom to do business.

Claudia is always such a big help with any question I may have. She is also very pleasant to work with.

Got back so quickly!! Great service

It's great place to do business.

Claudia is amazing! Helped me out swiftly and efficiently. Couldn’t be more grateful.

The ladies are very courteous very polite and willing to help you

Thank you for taking care of my kids college plans and my home and office insurance needs for over ten years!! You are the best!! I truly value your attentiveness and professionalism.

My family has enjoyed being life long clients with Maritza Gonzalez State Farm Insurance. Their customer service is impeccable and the rates are competitive. Claudia and Francis are always a call away, we have had countless opportunities to interact with this office and we are always treated with kindness in an expedient and professional manner. I highly recommend their service

Claudia is amazing

Claudia gives excellent customer service! She is efficient, courteous and accomplishes matters in a timely manner!
Thank you! Kudos to Claudia!

Love this State Farm!! Has always been pleasant to be a customer here. I’ve been with them for almost 10 years and I am so appreciative for their customer service. Like yesterday, Claudia helped me with something that I needed taken care of and she did it with kindness, understanding and did it in rapid time!! Thank you!

Been with this agent for years! Love all the employees, very knowledgeable & super helpful!

Claudia is amazing and friendly and very helpful 👏 took her time to explain all insurance coverage fits my insurance needs. I strongly recommend her.

Thank you Claudia 😊 🙏

Claudia has been very helpful ensuring that my payments are up to date.

Claudia was great, and helped me with the process in an efficient timely manner. She made the process easy for me, I appreciate it!

State Farm has been wonderful to us. Claudia is committed to being helpful, patient and efficient in making sure our insurance needs our met. In these time of insurance uncertainty, great customer service goes a long way!

I am grateful to Matiza Gonzalez’s State Farm Team for their professionalism and ongoing support throughout the years. I have worked directly with Claudia, and she was very helpful and quickly assisted me with adding a new car to our insurance plan. She was also tremendously helpful with answering several questions I had about our insurance coverage. I truly appreciate her patience and overall professionalism. I am grateful the quick responses that I have always received from Maritza’s office. I feel that my family’s home and auto insurance needs have and continue to be met, and I appreciate this Team’s knowledge and outstanding customer service!

My home loan transferred to a
new lender. I called state farm to update new loan lender. The staff at state farm was very knowledgeable, courteous and willing to assist.
Thank you for making easy what for the client may seem complicated.

Hello, my name is Reyna and I just want to share my experience with the State Farm company, I have been a customer since 2011 and until today I am very satisfied with the service they have provided me....100% recommended. P.S. Claudia is very kind and respectful

Always helpful and there when I need them and love the service

Claudia is amazing always ready to help.

The representative was very helpful and very informative. And answered all my questions.

Just bought a new car and Claudia Bates was phenomenal, thank you so much Claudia!!!!

I’ve been with this State Fame branch for 30+ years, I have a job that requires updated insurance information. I’m always treated with kindness and respect. Great friendly customer service👍🏼
thank you Claudia and the rest of the team. 😊

I have been dealing with Maritza’s office for many years and whenever I need assistance they are always on top of it!

Thank you for such excellent service Claudia.

Very helpful and tentative, quick to answer all my questions . Very thankful and would recommend to anyone looking for an agent .

Claudia helped with the problem that I had with my homeowner insurance, she took care of the problem and sent me a copy of the declaration policy,

Great customer and very friendly

I was dreading shopping for auto insurance, but Claudia made the experience as easy and painless as possible. She listened and answered all of my questions when getting a quote. With that type of customer service, I easily decided to switch to State Farm. Moreover, I could have saved myself a lot of time and just called her first.

Super atentos y explican detalladamente cada detalle de la póliza!!! Gracias Claudia y Francis!!!
Gracias por la paciencia!..

I have been their client for over 35 years, they are very knowledgeable, responsive, friendly, and very professional. I would like to thank Claudia and Francis for excellent job and support that they provided in past few years.
Happy Holidays

Claudia was very helpful in assisting me and surpassed my expectations. She was very quick to swap the insurance on my vehicles.

The best Insurance I've had and excellent customer service

I’ve been using state farm for years and they are so nice and efficient! Claudia is always so helpful. Thank you for taking care of me!

Maritza and her team are AWESOME! Been with them for about three years and I've had no problems. Customer service is great, Claudia always answers any question you have so you don't miss anything, and they genuinely care about you. I don't plan on switching from this company anytime soon! Thank you Maritza Gonzalez and the State Farm team!🙏

Our family has been with Maritza Gonzalez at State Farm for over 25 years. Over the years I’ve been very pleased with their service. Maritza and her friendly Account Associates, Claudia, address my questions and make changes to policies quickly, and my claims have been handled in a professional and timely manner. I highly recommend Maritza Gonzalez Offices in Covina.

I have nothing but wonderful things to say about Francis and the team. She is always helpful and goes the extra mile to ensure our questions get answered. Was very helpful in getting my renters insurance.

I have been working with Claudia for a few years now.
The service they provide is exceptional always on top of renewals and making sure clients are taken care of.
Thank you ladies!

Good communication and follow ups. Been with this agent for 11 years now

Thank you so much to Claudia for helping Ruth and I obtain our new policy for our 2 vehicles! It’s been a headache trying to find an auto insurance that will accept new policies recently, but you guys made it happen for us. Claudia explained everything in depth, was super friendly and answered any questions we had. Thank you again Claudia 😊 happy to be apart of State Farm

Claudia is always very helpful and kind even though I've been late on my payment for the last 6 years lol.

Knowledge and professional service. Great to work with

I have been a customer of State Farm for a few years now. Claudia is a true asset for State Farm as well as for me. She has handled my home and auto insurance needs in a very professional manner. I’ve given Claudia some challenging insurance tasks with a few antique and classic automobiles and she got me through it. Thank you Claudia for your always professional and caring customer service. Thank you maritza for your staff and support!

I have been with this insurance company for years. Kudos to the team that is always available when I need it. Claudia, Francis and the girls are super amazing and quick! I refuse to go anywhere else. All the Ladies that work here are knowledgeable, patient and quick with my requests! I have Car insurance policies, 2 Business Policies and 1 rental policy and I am so satisfied with their level of service! I Highly recommend them!⭐⭐⭐⭐⭐

Very friendly and attentive to your needs. Highly recommend them. I was recommended by my close friend to them and I would do the same

Claudia has been so helpful, taking care of all my Insurance needs right away.

Always a pleasure working with this agent and Claudia went over and beyond our expectations, she handled everything we needed in a quick and thorough transaction

Good customer service.

My request was attended perfectly without any hesitation.Thanks for the help.

Claudia was especially helpful and efficient with our increase, she got back to us promptly on all questions we had. It was a pleasure working with Claudia.

I been with Maritza Gonzalez office for 12 yrs amazing office. Sharon was the first person I meet in the office since then Francis and Claudia has been amazing on helping me and my family. Any questions or concerns they are there to help us. I love that they call right away when you leave a message. They are just like Family

I have received wonderful service from this crew for more than 30 years. They are prompt, efficient and I always know that they are looking out for my best interest.

Spoke with Francis and she is helping me with questions I'm not sure about.

I've had a great experience in dealing with Claudia. She has been prompt in bringing things to my attention and letting my know of updates in changes with my policies.

Anytime I've had questions, Claudia has responded in a timely manner and has been friendly, helpful and informative.

I really appriciate Claudia in assisting all my insurance needs. She is very friendly, patient, and professional. It is really hard to find a good worker like her and knowledgeable as she is. Thank you Claudia for putting up with me, and thank you Maritza to have an employee like her it tells us how well you run your business.

Been with state farm for 8 years & just added a new car. Always such a smooth process & a pleasure working with them. And thank you to Claudia for all the help!

The services here are the BEST!! I've been with this office for almost 10 years now, & I have no complaints!! Everytime I've had questions and issues - this ENTIRE office helped me through it all & thoroughly!! Thank you Claudia, Maritza, and ALL the staff @ this office!!!

Prompt , professional & friendly service.
Best pricing by far as well (after receiving about ½ dozen quotes from other providers).
Especially grateful that the new California requirement "hold time" was also waived (by having been added to a relatives already existing account).
Thank you much, Claudia Batres.

Great Team very proactive and always taking care of my business and my family needs Always ready to help
Thank you

Responded quick! Great service! Happy customer!

I have been with State Farm for over 30 years, with them providing all of my varying insurance needs over the years. Maritza and staff have been absolutely wonderful to work with after my previous agent retired many years ago. They have been friendly, accurate and timely with all of my insurance requests. Thank you!

Maritza Gonzalez State Farm Insurance Achieves all expectation of “the Customer Experience.”

Maritza and her team are Personal, easy process to getting quotes and adding a new policy; along with the best prices.

Big Plus is when you need them, when in an incident, Maritza give you that personal attention to guide you; Claim team has great too. State Farm has easy technology Dashboards to tell you what is going on in your accounts.

Purchased auto and life insurance from Maritza I really appreciated that she gave me the best deal possible as I was looking into other insurances. She was fast with her replies and made sure to always communicate with updates.

Francis and Claudia were really amazing to work with! They worked hard to get me the best rates and made the process completely stress free for me. I’m so happy with my experience and highly recommend !

One of the best agent out there. Her office is available when I needed help. Team Maritza, you are the best!

I was referral to Ms Claudia, I was looking for a new car insurance company. She was very patience and professional with me by answering all my questions since my driving record isn't so good. Even though I was not able to insure with them ,I was pleased how she was honest and wanted it the best for me. I will 100% recommend them. And keep this office in mind for future car insure was my record is clear.

I am please with the great service provided to me by Claudia. She was able to provide me with different quotes for life insurance, she didn't make me feel pressured in the moment to get the insurance.

The agent was friendly, she answer all my questions about my house insurance and which one was the best for me.

It was a great experience, the staff was super helpful and took the time to explain my policy! 10/10 would recommend!

I have been a customer of State Farm for many decades. I encountered this particular agent and support staff while helping my mother with some of her affairs after a health concern. The friendliness, communication, and service of this staff is superb! I felt confident in the counsel and knowledge of the agent's support staff as they competently managed my mother's claim and handled all additional policy changes and concerns. I feel this is an extra bonus, as I often have to speak directly with my own agent to clarify matters or concerns. If you are searching for a new agent or are not satisfied with your current State Farm agent, I'd highly recommend this agency.

Had alot of trouble with my car 🚗, along with bad situations 😅 no mater what arises Maritza,Claudia and the girls did not turn their back on me and didn't hesitate to help, Familia that's how I describe State Farms of Covina.

I have been with State Farm for around 7 years. I have my cars and home insurance with them. I could honestly say they have been there for me with all my concerns, questions and accidents. I have purchased many cars over the years and when I call to ask for a quote they get back to me almost immediately. They are friendly, helpful, and treat you like family, especially Claudia and Francis. When I call I like that they know who I am and speak to me with familiarity. I want to thank them for many great years of customer service and many more to come.

The staff at Maritza Gonzalez’ State Farm Office consistently delivers outstanding customer service, and always with a smile. Francis G. goes above and beyond in responding to inquiries by phone in a very timely manner. It’s great doing business with such a highly professional and knowledgeable team!

Truly the best State Farm office! Maritza is one of a kind. She genuinely cares about the people she helps. And not just her customers, but her whole community. A very trustworthy agent and person. Francis, in the office is absolutely incredible. There is NOT a question that she doesn’t know how to answer. She is friendly and extremely helpful and makes insurance pain-free. Thank you to Maritza and Francis and the entire team! If you're looking for a great State Farm office that makes your life easier and has your back, look no further.

I absolutely love them, started with Maritza's office for home insurance and switched my cars over as well. I've always been helped by Francis and wouldn't want it any other way. I HIGHLY recommend Francis she's absolutely the best, She's always so patient with me, and helps me in any doubt, change or questions I might have. I'm so happy and satisfied with the service.

They are very patient and answered all my questions and gave me a lot more information that i did not previous know about. Overall I’m very satisfied with my experience!

Maritza is much more than an insurance agent, she’s a friend that cares. I have never had an agent go above and beyond for me the way she does. She always makes sure to explain things if I don’t understand them and it just makes me feel at peace with what I’m paying for. In all my past experiences, I would be paying per month for things I didn’t even need or thinking that I was paying for something and not getting it at all. Maritza has helped me save money by recommending what I need and suggesting things that she knows will benefit me and my family. Maritza and her team are the best! I am very grateful to them for always going above and beyond for me and will always refer my friends and family!

Very helpful and knowledgeable about questions asked

Claudia, you are the best. Your customer service is awesome, knowledgeable, helpful, Responsive, Claudia is an asset to your Company. Appreciate all your support.

I'm so thankful to Claudia Batres from Maritza Gonzalez's office, for her quick responses & assistance on an urgent matter. I needed to obtain liability insurance for our wedding venue on extremely short notice due to last minute venue change & she was very helpful and informative throughout the entire process. Thank you so much again Claudia, I truly appreciate it!

Amazing team. Claudia was extremely helpful, and completed my request within minutes.

It has been a pleasure doing business with this office. Claudia is always so helpful and quick to get things done. Thank you for your service.

Our Agents Maritza and Claudia are the best! Any time I need a new policy or changes, they are on it! Within minutes I get what I need.

One of the best insurance agents out there, Claudia is always quick to answer and provide world class service, thank you ladies

Buen servicio

Francis at State Farm is awesome. Her customer service skills are professional and friendly. She has extensive knowledge of various policies, coverages, deductibles, etc. I highly recommend her and the State Farm office.

Claudia is great!

Amazing customer service and a great help.

I’ve been going to this office for over 15 years! They have good customer service!

Always helpful in keeping my insurance payments current by sending little reminders. Very much appreciated!

Always extremely helpful with questions or sending documents same day!

Great customer service!

Never had a bad experience with all staff members.thank you once again.

Friendly customer service, knowledgeable, attention to detail and professional.

I have had such a amazing experience working with Claudia. I would highly recommend using them for your insurance.

Always very helpful and great customer service 🙌

Excellent customer service! Claudia responded to my request right away, and I was provided what I needed in a very timely manner!
Thank you Claudia!

My family has been with state farm over 3 decades. The coverage is great and the agents are readily available to help with all our needs.

Claudia was amazing & professional. Extremely helpful & knowledgeable. I could not have asked for a better agent . 👍🏼

This particular State Farm office is where you should go and do business with. They return your calls, answer questions and work with you on quotes and changes to your policy. Claudia is absolutely amazing and I am so thankful for her attentiveness and professionalism. She makes everything so easy!

State Farm has always been reliable, dependable and helpful for the many years I have been with them.

I’ve been with State Farm for over 20 years, they have always insured my cars and all of my family as well. The service I get , especially from Claudia is excellent . She is professional with her service and very knowledgeable about different insurance plans. She got me a great quote for my new car. Claudia is always very personable and always greets me with kindness and warmth . I will always stay with this State Farm branch .

Francis G. Is Definitely an amazing agent … very professional I can always count on her to take care of all my questions, quotes and insurance needs in a timely manner… she’s one of the main reason I’m still a State Farm customer … she doesn’t make me feel like im talking to just another insurance agent. She’s very easy to talk to and makes me feel valued and proud to be apart of the State Farm family!

I had the best experience while shooping for auto insurance. The agent who help me , gave me a few quotes that work around the prices&coverage that i was looking for.

I really recommend them if you’re tired of your insurance try this office

Maritza has been my agent for 10 years now. State Farm has been great. Her team has always been so responsive and on top of making sure the policy is exactly where it needs to be whether it’s having the right coverage or simply making sure a payment is made. Claims process is a breeze! Maritza personally followed up on a big accident/claim that took place a couple years ago and saw the whole process through. She’s awesome! I have home, business, personal, and life insurance with her office! Give her a call so she can take care of you too!

I’ve been with State Farm since 1993 and they’ve always treated me right very nice and they’ve become more like friends than just an agent and that goes for the other staff too

Where should I start??? Maritza and her team are so helpful and professional. When I have any issue or problem they are always there handling the headache for me. I'm so very thankful for them. When it was my car, they handled everything. Didn't need to lift a finger. When it was the house, again they handled it all and I didn't need to worry. You can truly trust this amazing team.

I’ve been a customer for over 5 years. I’m never insuring my vehicles with any other agency. This establishment saves you money, keeps your information up to date and are there when you need them. Hyper responsive of customer needs. Keep up the good work guys!!

Very informative, great customer service got me set up right away. Will be recommending to family and friends.

I have been a customer of State Farm since 2004 back when the office belonged to Len Elias. Since then, Maritza and her staff have been absolutely amazing! I have been assisted by both Maritza and Claudia and love how kind, thorough, and quick to respond they are. The office is wonderful and truly love to help their customers. Thank you Maritza Gonzalez’s office! You all are a blessing :)

So helpful and very knowledgeable with everything! I’m never disappointed with Maritza’s work. She explains everything very well and responds in a professional way, but very kind. I would Definitely recommend having all your policies with State Farm/Maritza Gonzales. One stop shop of just feeling secure for all your needs.
Thank you

We have had Maritza Gonzalez as our state farm agent for quite some time. We’re very happy with the service and the coverage. The people at the office are very professional and informative. I have contacted Marissa‘s office for questions and advice about different things relating to the insurance and other things and they’ve always been a good resource for me.They take care of our auto and home insurance. I would encourage everybody to Get them as their agent also.

The State Farm agents at this office are professional, friendly and informative. They quickly responded to my auto and home insurance questions and provided detailed follow up emails. I highly recommend this State Farm office to anyone who wants 5 stars customer service.

My fiance and I called State Farm to see about auto insurance and Maritza was very knowledgeable and helpful she explained everything to us about the difference of what we have now to what we can get with her. She was very professional yet very down to earth and over all great. Thanks Maritza!

#1 Top Agency in the area hands down!.. We’ve been with State Farm Maritza Gonzalez for over a decade. Quality Care & the BEST Customer Service!! Always giving you options to saving you money.

This team is always so responsive and quick to help with all my requests. They also take care of all my issues and questions. Recommend them to everyone for all insurance needs.

Very helpful in selecting the right coverage and explanation of benefits vs cost, I’ve been with Claudia for 5 years now and very happy with her willingness to help

Great experience!! Best agent I've ever had!

Excellent customer service,muy profesionales

Claudia was an absolute pleasure to work with. Maritza is a great agent and her team reflects that!

The team is awesome

AMAZING is an understatement! Maritzas office offers the best customer service! I would recommend her to all my family and friends!

My family has had State Farm insurance for years. They are very professional and if I ever have any questions they are right there to help. Maritza is a wonderful agent and she walked me through all the policies to make sure I had the one that suits me best. I feel Im treated as a friend and not just a client so I would refer her to anyone of my friends and family members. Thank you Maritza and team😊

Definitely five stars!!! Staff is polite courteous and helpful with fast turnaround on quotes and prices.

We purchase insurance for "The Just In Case" circumstances. It's such a comfort to know that State Farm is always there for their clients.

I was a client first with Len Elias (bless his soul) and now with Maritza Gonzales. I love how they reach out to find out how I am doing. And whenever I need something, they are there even for the most simplest questions.

Claudia Batres, keep up the great work and exceptional customer service care. You made the next journey in my life with moving as smooth as buttercream frosting! Saving money was just a bonus!

Cindy Asher
Client for over 35yrs

I’ve had great experiences with Maritza’s office. Especially with Francis G., She provides excellent customer service, with a level of professionalism that makes every interaction with her a pleasant one. When I give the office a call with any issues or questions, Francis is there to help guide me through the process and answer all my questions. I recommend State Farm to all of my friends and family and always let them know Francis will take great care of them.

Helped me with my mortgage loan and the whole process was so easy and smooth. They are very helpful and always answered my questions quickly. Definitely plan on using them again in the future!

I called in to get some quotes for auto and they help out . great customer service plus they offer me life insurance and it was an eye opening for me I didn't realize how importance it is to be prepare when that time comes.
Francis help me and explained the difference type of life insurance and which will be the best for me. I like that she care about my needs and what i could afford. Most diffidently will recommend this office to my friends and family.

Best office

Great State Farm Office. Always able to help and answer my questions, whether I go in person, call, or email.