Farmers Insurance - Wassan Altanakchi

860 Jamacha Rd Ste 205, El Cajon, CA 92019, United States

Farmers Insurance - Wassan Altanakchi
Company Overview

Whether you're looking for homeowners insurance, auto insurance, renters insurance, or another kind, I'm here to help you understand the insurance coverage you may want. Serving the El Cajon, CA area since 2010, I can help you understand your coverage options so you can protect what matters most to you. Stop by in person, reach out online or call to get a free quote today. CA Lic. #0H24020

Office Locations
Add review
Policyholder Reviews
Policyholder Review №1

WASSAN THE BOMB TREATS YOU LIKE YOUR MOM. I have dealt with Farmers Insurance on and off since 1975. I have not had any agents as good as Wassan! She recently solved two major Home Insurance problems for me in 10 minutes of my time though it probably took a week of her time. It should be noted that these problems will affect many California Homeowners in years to come.

Problem#1: California laws and California catastrophes (storms and fires) are causing some Home Insurance Companies to pull out of the state. The companies that have not pulled out have raised their rates. Farmers Insurance, which is one of the top 5 Homeowner Insurers in the state doubled my premiums. I looked at other companies but the available companies were dubious choices. Wassan figured out a way for me to stay with Farmers and she saved me $600 with a modified policy!

Problem#2: My mortgage company saw that my policy was about to expire and that I was a California resident. They demanded proof of insurance or they would purchase insurance for me, to protect themselves, no matter the cost!!! Wassan sent a Proof-of- Insurance Declaration page by email to my mortgage company and they are now happy.

In addition, Farmers Insurance ( one of the top 10 auto insurers in the U.S.) has ACCIDENT FORGIVENESS on their auto policies . Shortly after getting an auto policy with Farmers, I had a small accident backing into a car that was actually blocking half of my driveway. My rates never went up. Wassan had faith in me. She recently got me enrolled in a mature driver's course for a small fee. I was able to take the course on my cell phone and get a certification card good for three years. As a result my 6 month premium on my auto insurance is almost $200 less than my original bill from Farmers!

I allowed Wassan to "boss" me around just like my mom used to, knowing it was for my own good! She works hard and cares about her customers.

Lastly, she is just not a pretty face, but if you like pretty faces, she has one!!

Policyholder Review №2

Dear [Wassan],
I wanted to take a moment to express my heartfelt gratitude for the exceptional service you've provided as our Farmers Insurance agent. Your dedication, expertise, and unwavering support have truly set you apart.
From the very first interaction, you have demonstrated a deep commitment to ensuring that our insurance needs are not only met but exceeded. Your thorough Your professionalism, responsiveness, and willingness to go above and beyond have made all the difference. Whether it's answering questions, providing guidance, or handling claims with efficiency and care, you have consistently delivered outstanding service.
Thank you for your ongoing support and for always putting our best interests first. You truly embody the values of excellence and integrity that define Farmers Insurance. It's a privilege to work with someone as dedicated and capable as you.

Policyholder Review №3

Best service and fees are lowest i had.

Policyholder Review №4

great

Policyholder Review №5

Poor customer service. Think twice before you go! I have been a farmers policy holder for 12+ years I just can’t express how unsatisfied with recent experience. Official complain to Farmers district office will follow. It’s funny how I recognize some of the 5 star reviewers actually her staff!

Policyholder Review №6

Policyholder Review №7

I wish there was a negative star because even one start is too much for them. They literally have poor customer service. Please think twice before you join with Wassan. Believe me you will regret it!!!

Policyholder Review №8

We highly recommend farmers! Best switch I have made. My agent is the best! So friendly easy to communicate with and very friendly!!

Policyholder Review №9

Worst insurance company ever

Policyholder Review №10

Policyholder Review №11

Policyholder Review №12

Policyholder Review №13

very professional and excellent customer service.

Policyholder Review №14

I needed to renew my insurance. Wassan at Farmers insurance took great care of me and she was very knowledgeable. She researched all options and found me the best price in minutes! The entire process was quick and seamless and I am so happy with the rates.

Policyholder Review №15

It was a pleasure to work with Wasan when she helped me set up my combined home, auto, and umbrella liability insurances. I was on a tight schedule and working around the COVID shelter-in-place, and Wasan were a huge help.
Wasan were knowledgeable, patient, and easy to work with. I'm looking forward to working with her in the future and would recommend her as an insurance agent.

Policyholder Review №16

Policyholder Review №17

Great service

Policyholder Review №18

Policyholder Review №19

Company Details
  • 3 photos
  • 19 reviews
  • 4.4 A.M. Best Rating
  • Claims Hotline: +1 619-201-8616
  • Official Website: https://agents.farmers.com/ca/el-cajon/wassan-altanakchi?SourceID=AMPALFGMAG&utm_source=GMB&utm_medium=Local&y_source=1_MTU1ODY2Ni03MTUtbG9jYXRpb24ud2Vic2l0ZQ==
  • Corporate Headquarters: 860 Jamacha Rd Ste 205, El Cajon, CA 92019, United States
  • Geo Coordinates: 32.7843476, -116.92849229999999
Insurance Products
  • Insurance agency
  • Auto insurance agency
  • Home insurance agency
  • Life insurance agency
  • Renter's insurance agency
Business Hours
  • Monday: 8:30 AM–5:30 PM
  • Tuesday: 8:30 AM–5:30 PM
  • Wednesday: 8:30 AM–5:30 PM
  • Thursday: 8:30 AM–5:30 PM
  • Friday: 8:30 AM–5:30 PM
  • Saturday: Closed
  • Sunday: Closed
Accessibility
  • Wheelchair-accessible car park: Available
  • Wheelchair-accessible entrance: Available