Lisa Trapp - State Farm Insurance Agent

1458 Encinitas Blvd, Encinitas, CA 92024, United States

Lisa Trapp - State Farm Insurance Agent
Company Overview

The mission of our office is to be a resource to our State Farm customers and an active presence in our community. We proactively provide options to our State Farm customers that cover what is important, in turn, allowing them to focus on making their dreams a reality. We treat customers and prospect as a unique individual who is heard, valued and deserving of a remarkable experience. License #: CA-6004547, AZ-3002936518, NV-4000387, OR-3002977462

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Policyholder Reviews
Policyholder Review №1

I appreciate Sandy and Lisa's and all associates prompt, friendly and professional help whenever I call the office !

Sincerely,

Duncan Langolf

Policyholder Review №2

I needed insurance documents on short notice. I called State Farm and had Sandy Green take my call. In less than ten minutes Sandy located the documents requested, and emailed them to me. She did this work quickly and efficiently which enabled me to forward the insurance documents to their destination. Thank you Sandy! You are appreciated.

Policyholder Review №3

I recently spoke with my CS Manager Sandy Green, and she was very professional, polite, friendly & efficient. My questions were answered clearly and concisely. Additionally, I received the documentation she had promised me in a timely manner. Very Pleased:)

Policyholder Review №4

Great experience. Staff was knowledgeable and took the time to work out my issue. Would definitely recommend!

Policyholder Review №5

This office has been amazing to work with. They are so professional and are very responsive to emails and phone calls. They really take the time to work with you to make sure you get the best policy for your situation. I have worked with Lisa and Sandy and cannot say enough good things about them.

Policyholder Review №6

Sandy Green with State Farm has been amazing! She has kept me updated on my claim and has gone out of her way to follow up to make sure the process keeps moving forward! She is friendly, personable, and helpful. I’m so grateful for her kindness and efforts with my claim status. Thank you Sandy and State Farm!

Policyholder Review №7

We've enjoyed working with Trapp State Farm!

Policyholder Review №8

I dealt with Aaron on Lisa's team. His professionalism and persistence were the main reasons I decided to go with this agency. Aaron was quick to get the info I requested so I could make the best informed decisions going forward.

Policyholder Review №9

Our elderly mother used Lisa as her insurance agent because she felt valued, she felt that Lisa was dependable, honest and trustworthy. We had a flood in her home a few years back and action was quickly taken to remedy the situation. We were guided through the process and we felt that our voice had been heard.
Mom passed away this past spring and I have had a few instances where I have had to call the office for assistance. I have been dealt with respectfully and professionally. I appreciate each person in this office that I have worked and each time and know that my concerns are heard and action will be taken. Thank you so much for all that you do, you’re doing it right!

Policyholder Review №10

Policyholder Review №11

Thank you, Sandy for your tenacity and great service experience. It has been great having your expertise and getting the complicated life of insurance in California resolved. Appreciate you. Talk soon

Policyholder Review №12

******UPDATE****** 10/3/24
They’re back at it again!!!! Sandy was able to work with me and get an even better rate! They beat everyone’s!! Just call them!!!! Sandy made my life simple and easy!

THE BEST RATES AROUND!!!!!
Jamie made the process quick and easy. We finished everything within a 10 minute phone call! Jamie gave me a quote and broke everything down so I understood my full coverage in detail! She made this tough situation VERY delightful!! Thank you Jamie!!!!!🙌🏽🙌🏽🙌🏽

Policyholder Review №13

Policyholder Review №14

Policyholder Review №15

I had a great experience with the agent Sandy that helped me switch insurance! I lost her information when she gave me my first quote and I was so happy when she called me because I could not find the information to get back with her! Thank you so much sandy for your diligence!

Policyholder Review №16

Sandy was great! So friendly and knowledgeable. She didn't rush me and took the time to answer my questions and explain Into detail. You can just tell when her friendly voice answered the phone at State Farm that she really loves her job! I Would highly recommend!!

Policyholder Review №17

Sandy was excellent. Made our transition from Farmers to State Farm very easy. Pleasure to work with her.

Policyholder Review №18

I have been working with The Lisa Trapp Group for over 3 years now and they are Awesome!
Whenever I have had a claim or any questions, they are on it.
Yesterday I needed to add a new vehicle and Rosa and Bill got it taken care of ASAP.
Thanks for all your help!

Policyholder Review №19

Lisa was a pleasure to work with.She was so friendly and cool and the process to get insured was quick. I highly recommend doing business with her and state farm.

Policyholder Review №20

Sandy Green at State Farm Insurance, was a huge help on setting up additional information updated on our State Farm Insurance. Shout out to Sandy Green!

Policyholder Review №21

There was a discrepancy in the monthly billing I called the office late in the afternoon and spoke with Bill. He proposed calling me back first thing in the morning which he did promptly. Bill was able to troubleshoot the discrepancies and bring my monthly bill back to where it was supposed to be. Bill is diligent, professional, polite and knows the business extremely well. I highly recommend this office for all insurance needs .

Policyholder Review №22

GREAT LADY VERY PROFESSIONAL NICE AND HELPFUL, THANK YOU, I AM VERY HAPPY WITH THIS INSURANCE .

Policyholder Review №23

Was able to get me a great quote for my motorcycle! Other insurance companies did not even come close, would highly recommend going thru Lisa

Policyholder Review №24

Sandy Green was amazing to work with and easily got my motorcycle insurance going in just 1 call. Definitely recommend!

Policyholder Review №25

Alicia was fantastic! She helped me with both auto and life insurance, making the process smooth and stress-free. Highly recommend her!

Policyholder Review №26

Sandy Green at Lisa Trapp's State Farm Insurance went above and beyond when I began renting my home and transitioned to a new car. I highly recommend both the agency and Sandy.

Policyholder Review №27

What a relief and pleasure to speak with a real people especially warm, friendly, and knowledgeable ones. Thank you 😊

Policyholder Review №28

I was able to walk into Sandy’s office and get an auto insurance policy in under 30 minutes :) Sandy was super helpful and it’s nice to know I can reach out to her anytime with questions. 🚗🙌

Policyholder Review №29

Recently started a policy. Sandy was extremely helpful and patient. She was very informative and everything went smoothly! Thank you

Policyholder Review №30

One of the best experiences I’ve had working with an insurance company!

Policyholder Review №31

Lisa was so helpful and amazing to work with during a claim we had to open due to a large water damage situation in our home. It was a long and strenuous process (as I expect it would be with any insurance company) but Lisa really stepped in to help us get the support we needed. Very consultative and knowledgeable about the industry and was always eager to help.

Policyholder Review №32

I’ve been with State Farm for around 20 years. Hands down, I’ve received the best service and rates from Lisa and her team. They’ve provided multiple policies and helped me navigate through an accident. Always responsive and helpful! I recommend them to everyone!

Policyholder Review №33

Policyholder Review №34

the light is amazing dual action lantern

Policyholder Review №35

I would highly recommend Lisa as your insurance agent. Her expertise and attention to detail go above and beyond!

Policyholder Review №36

attentative, good listener,,
Competitive rates,,,Caring,
Positive energy, right from the onset of first phone call and first office visit,!! No unpleasant surprises regarding insurance quote’s!
Thank you, Jaimie Respectfully submitted, Wayne Brousseau

Policyholder Review №37

We recently had to file a claim. We got the car fixed at a collision repair shop that Lisa’s office recommended. When the car experienced problems after that repair we had to take it to the dealer to get it successfully repaired and paid out of pocket. I let Lisa know, but only because I felt they should know about the repair shop not really helping us out after we took the car back to them. Lisa immediately said we should not have to pay for that repair, put in a claim for it, and it was immediately settled! Lisa is personable, professional, and efficient! We are relatively new customers of Lisa and we feel we found the perfect agent!

Policyholder Review №38

I have always had such great service with this agent. They are quick to respond and resolve any matters and concerns I have. I highly recommend Lisa Trapps office.

Policyholder Review №39

What a great experience! Jaimie was so helpful and very quick to respond to my emails or calls. Very happy to have made the switch to State Farm and this office. Thank you!!

Policyholder Review №40

Lisa’s office has been amazing to work with. Alicia was very courteous and professional. She answered all of my questions regarding life and auto insurance and was a joy to work with. Thank you!

Policyholder Review №41

Lisa has been great to work with for all of my insurance needs.
She is always available if I have a question and is so knowledgeable that I have complete confidence that I am properly covered with the best and most affordable options.
I will happily refer my friends to her.

Policyholder Review №42

Wow! What great service. I needed some quick help and got it! Great advice, friendly, very professional. Highly recommend this group.

Policyholder Review №43

Super efficient and quick to respond. Jaime was very helpful and Lisa was very thorough. I needed some documents for my lender and they were on it. Moved my car insurance over too. It was wonderful to deal with actual knowledgeable people, and not answering machines and voicemails. Thank you both very much.

Policyholder Review №44

I chose State Farm Insurance because the staff is friendly AND they have a "brick & morter" office NOT an "online service".

Policyholder Review №45

The people in this office are great and I appreciate them

Policyholder Review №46

I have good experience, they always cheerful. Helpful come make my payment . Always give advise for positive stuff. . So I give you 5.0 high review . Thank you be so kind .

Policyholder Review №47

Cindy was very helpful and answered all my questions!
Thank you!

Policyholder Review №48

All of the staff, including Lisa Trapp are so helpful. They always answer the phone promptly and attend to any insurance need or questions I have. They give me immediate results. I feel so grateful to have found Lisa Trapp State Farm Insurance Agency and to have them looking out for me!

Policyholder Review №49

I’m so thankful to have something in my adulting life that is made easy. Any question I have about insurance I just pick up the phone and call Lisa’s office. I don’t have to search online to do it myself, call a 800 number and wait on hold forever while music plays, I just call her office and a very nice person answers promptly and answers my questions, hallelujah! I’ve spoken with several office staff, all are nice and helpful. I’ve price shopped a couple of times and they have always been the cheapest. I have several policies including auto, life insurance, home, and umbrella. Been with them for years and so grateful for their customer service and savings!

Policyholder Review №50

I had the pleasure of working with Jaimie yesterday. She was extremely helpful, friendly and made everything super easy. I would definitely recommend!!

Policyholder Review №51

Cindy was so kind and sweet! She helped me get my insurance quotes and was overall very knowledgeable. The best insurance brokerage in SOCAL! I recommend everyone to go with them!

Policyholder Review №52

Lisa helped me out today unfortunately I couldn’t get my quote but her personal attitude and energy was amazing, great worker!!!

Policyholder Review №53

I called Sandy at State Farm for a new homeowners insurance policy. I always felt that my needs were placed above all. Sandy made sure to follow through in a timely manner. I always felt attended to and before I knew it a new policy was approved and active. Overall very painless experience and top notch service.

Policyholder Review №54

Cindy was very helpful and had definitely made me feel at ease when it came to choosing an auto coverage. Customer service is great!

Policyholder Review №55

The best of the best! Lisa is kind, thoughtful, and detailed oriented. She helped me put together a life insurance policy that has given me such great piece of mind. Can’t recommend her office enough!

Policyholder Review №56

Very professional and efficient. Stayed on the phone until the requested information was received in my email and I confirmed. Great service.

Policyholder Review №57

Lisa Trapp is the Insurance Agent you not only want but NEED. I was setting up our Life Insurance Policies with her and she went through every single option, gave me print outs of what each policy would cost and cover. She took the time on multiple occasions to show me what each policy would cover for myself, husband and each of our kids. Lisa's knowledge on the business is beyond what I have seen with other agents. We have been apart of State Farm for over 10 years and so far Lisa's office and her staff really helped us with each of our policies. We now have Car, home, and Life policies and if you are in the market for any and all call Lisa Trapp Today! You will not regret it! Thank you!

Policyholder Review №58

They make it so easy for all of my insurance needs. Outstanding service and timely communication.

Policyholder Review №59

Lisa and Sandy have shown care Knowledge and follow throughI I thank them for their professionalism
After 14 years and no claims with Allstate they increased my home policy some 40% so I went shopping and found the Lisa trap agency for all my insurance needs
Thank for the SAVINGS
Robert Beardsley

Policyholder Review №60

Lisa Trapp was the most helpful, kind, and best insurance agent I’ve ever had the pleasure of doing business with. Herself and the staff will do everything they can to ensure that we have the best coverage for the best price. I will always recommend them to anyone in the area or near. I’m very appreciative.

EDIT 8/30/22 :) - Worked with Sandy Green today on adjusting my policies and it’s always the best experience all around working with this office. Sandy was the best and a joy to work with as she made it incredibly easy to adjust everything as she did most of the work! Seriously incredibly nice person, great office, and the best experience with handling insurance you’ll find around.

Policyholder Review №61

Lisa and her staff were SO helpful and efficient. Our home coverage was cancelled due to fire zone proximity and Lisa quickly got us home coverage at a great price. She also gave us a competitive auto and personal item insurance. I can't say enough about how wonderful Lisa and here staff were/are in helping us. I highly recommend her and her amazing staff!!

Policyholder Review №62

Lisa is a professional, knowledgeable and attentive agent. I had a somewhat complicated placement due to location and she made the process easy and enjoyable.

Policyholder Review №63

Lisa is AWESOME! I have been working with Lisa for quite a while now and she has always been a great resource for me and my family. Recently I had to get some Life Insurance on myself and wife as we just had a child and while I had shopped rates through a variety of different places, Lisa was able to get me options that were far better than anything else I had come across, plus now I have a trusted agent to actually explain it. Lisa is a fantastic agent and we are very glad to be working with her! Would absolutely recommend.

Policyholder Review №64

Lisa is absolutely amazing. Very responsive and makes sure you have everything you need with your needs in mind.

Policyholder Review №65

Lisa is the Best I have found. She does all of my insurance for Business and Family. It is great having all policies with one person that I can contact. She is knowledgeable and professional. She and her staff remind me if i miss something, always provide solutions!

Highly Recommend

Policyholder Review №66

I had a number of questions as to what policies and coverage I should have. I knew I wanted a particular coverage but wasn’t sure I could afford it. Lisa reviewed my current coverage and we tweaked my policies to get what I wanted and need. She is also looking into a niche area for me as well. I found her knowledgeable and friendly It was great to work with her.

Policyholder Review №67

Lisa is a great agent and very efficient in responding promptly which is extremely important to me. Thank you for your service.

Policyholder Review №68

I have used Lisa Trapp and her company for 13 years now, they are fantastic to work with!

Policyholder Review №69

This agency has super responsive agents (Paige, thank you). They respond with the quickness you hope for, the professionalism you require, and the knowledge you need. You cannot do better.

Policyholder Review №70

Paige was extremely efficient and helpful. She helped me get the best coverage and was great to work with. Would definitely recommend.

Policyholder Review №71

This team has been great to work with. Excellent communication and affordable, practical rates. They made our transition from across country seamless and hassle free! Highly recommended

Policyholder Review №72

A company is only as good as their team. I have never been lead astray with State Farm since 1978 and today Lisa showed the quality of customer service I look for.

I moved from Seattle and she took the time to get all of my information updated so that I can continue with this great insurance company. Lisa is professional and extremely friendly. I look forward to having her as my agent and know I am in great hands.

Thank you Lisa, I know I made the right choice in choosing you as my new agent. :)

Policyholder Review №73

Paige from Lisa Trapp’s office was incredibly helpful and worked with me to get a comprehensive and well priced insurance plan for my parents home, autos, and additional valuables. This office was very responsive and took the time to really understand our needs. Would highly recommend Lisa and her team!

Policyholder Review №74

Lisa is always so personable, and takes the time to walk me through the elements of our policy. The personal touch is important to us, and it is nice to deal with the same person each time. She is also not afraid to discuss other policies we have, and to tell us that the state farm options may not be the best for us, which I really appreciate.

Policyholder Review №75

Loved working with Lisa! She was so professional and shared a great deal of knowledge regarding different insurance options. I would highly recommend State Farm and Lisa Trapp for your insurance needs.

Policyholder Review №76

Paige Weeber at Lisa Trapp State Farm is incredible. When we ran into issues getting home insurance in our new neighborhood due to fire danger, she came to the rescue. State Farm was able to insure us no problem and the turnaround was super fast. Highly recommend working with Paige and Lisa’s team!

Policyholder Review №77

Great product at a great price. Feels good to work with someone local who is involved in the community.

Policyholder Review №78

I just set up a homeowners and umbrella policy. It is an easy process to switch and Paige at Lisa's office did a great job in providing me the information and making the process simple. I highly recommend you call this office if you are looking for any insurance needs.

Policyholder Review №79

Lisa Trapp is so helpful and responsive. She will always personally answer your questions in a thoughtful, well-researched way. Highly recommend!

Policyholder Review №80

We highly recommend Lisa. She was able to execute liability and workers comp for us within 48 hours from initially contacting her. She made the experience very painless. I cannot speak more highly of her professionalism and transparency. She made a stressful situation, enjoyable. Looking forward to working together for many years to come. Thanks, Lisa and Team!

Policyholder Review №81

I have been with state farm for about 15 years now. I recently switched to Lisa Trapp, from a previous agent who I was very unhappy with. Lisa took the time to walk me through, didn't sell me, which I appreciate so much. There's an art to that and she's mastered it. I liked the experience so much, we added our business (best rates out there). She takes the time to educate me and looks ahead. I highly recommend Lisa for anyone looking for personal OR business. The women I've worked with within her office have all been wonderful as well, which is so important from a customers point of view. Thank you, Lisa. Looking forward to many years working together.

Policyholder Review №82

Lisa was a great help with our relocation. We were seriously considering going with another company but her service made us want to stay with State Farm

Policyholder Review №83

Lisa is absolutely amazing! She is caring, thoughtful, attentive, and she will always put a smile on your face. From homeowners insurance to life insurance I highly recommend Lisa for all of your insurance needs!

Policyholder Review №84

Lisa is amazing! She is attentive to your needs. Provides input and analysis of options and then helps to guide you through your decision! No pressure and honesty are the words that come to mind! Check her out and give State Farm a try, it will be worth your effort!

Policyholder Review №85

Lisa is the best State Farm Agent in town! Very efficient, professional and fun spirited. She is always available to answer any questions. Do not look any further for an insurance agent...call her today!

Policyholder Review №86

Lisa Trapp is an exceptional woman in all ways! She is a parent at our school, always willing to help in the class and go above and beyond for our school community. She brought in a holiday photo booth last December for our school to enjoy, at Halloween she had a treat bag for every child, and she presented an informational evening for our staff and parents regarding liability insurance. When it came time for us to chose an agent for our insurance needs, she was our first choice! She has been prompt with all our requests, knowledgeable in every area of insurance, and delightful to work with. She excels in all areas that I have seen- as an insurance agent, a parent, and a neighbor. Our family is grateful for her and all the kindness and knowledge she brings our community.

Policyholder Review №87

I personally get very overwhelmed thinking of insurance issues. It’s so wonderful doing business with a woman who thoroughly understands the insurance industry and has my best interest in mind. We ended up bundling home, life, and car insurance with State Farm because she was able to find ways to help us save money while getting even better coverage. I so appreciate having Lisa as my agent!

Policyholder Review №88

Lisa is extremely helpful and throrough. Made me feel very comfortable making my insurance needs with her, knowing she had my best interest in mind.

Policyholder Review №89

I had many questions about my insurance coverages. I wasn’t sure if I was over insured or under insured. I called Lisa Trapp and asked if I could meet with her. I was pleasantly surprised how she, personally, invited me to meet with her at my convenience. Being a single woman I felt a calm relief as she helped me with ALL of my concerns. Her knowledge and sense of humor made me feel a sense of relief as I left with all of my questions answered. I would urge everyone to make that phone call. You will be pleasantly informed.

Company Details
  • 4 photos
  • 89 reviews
  • 5.0 A.M. Best Rating
  • Claims Hotline: +1 760-230-0231
  • Official Website: https://www.youragentlisa.com/?cmpid=ylf6_blm_0001
  • Corporate Headquarters: 1458 Encinitas Blvd, Encinitas, CA 92024, United States
  • Geo Coordinates: 33.046411, -117.25719699999999
Insurance Products
  • Insurance agency
  • Auto insurance agency
  • Life insurance agency
Business Hours
  • Monday: 9 AM–5 PM
  • Tuesday: 9 AM–5 PM
  • Wednesday: 9 AM–5 PM
  • Thursday: 9 AM–5 PM
  • Friday: 9 AM–5 PM
  • Saturday: Closed
  • Sunday: Closed
Accessibility
  • Wheelchair-accessible car park: Available
  • Wheelchair-accessible entrance: Available