Ninna Chugh - State Farm Insurance Agent

3650 Thornton Ave, Fremont, CA 94536, United States

Ninna Chugh - State Farm Insurance Agent
Company Overview

State Farm Agent Ninna Chugh understands the demands and challenges people face in everyday life. Our goals include being flexible to meet with you at a time and place that is convenient for you. We will help make auto, home, and life insurance easier to understand and share with you the importance of other financial services we offer. We are committed to providing you with remarkable service and formulating a comprehensive plan to meet your individual and family needs. We are here for you! License #: CA-0F97309

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Policyholder Reviews
Policyholder Review №1

Ninna has been my insurance agent for years,home and cars.
Anytime I needed help or needed a professional advice on insurance matters,Ninna always delivered professional and accurate answers.
Excellent service

Policyholder Review №2

I have been with this State Farm Team for many, many years and they have provided excellent service and kept me aware of any changes I needed to know about. They are always present.

Policyholder Review №3

My insurance needs are not the most straight forward :residence, vacation home and a few rental properties. Ninna Chugh has been extremely helpful in handling the complexity needed for adequate coverage while at the same time presenting it to me in simple tto understand terms. I would unhesitatingly recommend Ninna for your home and auto insurance needs.

Policyholder Review №4

Policyholder Review №5

I have been with State Farm for over 30 years. Nina is more than just my Agent, she is a friend that has my back with all my insurance needs. Nina is thoughtful, caring, and an expert in her field. Thank you Nina for being there.

Policyholder Review №6

Ninna has always been informative getting us the desired coverage we seek.

Policyholder Review №7

The staff was friendly and Nick had great customer service, and was very helpful.

Policyholder Review №8

Ninna has been my State Farm Agent for years and its a pleasure working with her. Always proactive and professional. Thank you Ninna and team!

Policyholder Review №9

We are Ninna's clients for many many years now, and have consulted with her on our insurance needs as time goes by. Consistently, Ninna has assisted us, and made us feel secure, and well taken care of. We look forward to continue our association with Ninna. She is truly the greatest.

Policyholder Review №10

Nina Chugh has been my agent for many years and has been helpful in keeping me posted about changes to the insurance coverages as my life situations have changed. She and her staff have always been prompt and courteous.
NOTE: This is not an endorsement of State Farm Insurance or any of its products, just my appreciation for Nina Chugh!

Policyholder Review №11

I had issues with connecting to the app where my location was. My agent’s office handled the connection for me and then followed up with me by phoning to see if I received the message and to make sure I knew the tow truck had been dispatched to me. Awesome during our time of need.

Policyholder Review №12

I have been with State Farm for years, because of their excellent service and best pricing for my work vehicles and regular vehicles. They have always helped me save and continue too. Ninna and her agents always make sure I have everything up to date and always offer me bundles to make sure I save as much as possible. I also have my life insurance with them and happy with how they explain what insurance works best with me.

Policyholder Review №13

I've been getting my home, auto and umbrella policies thru Ninna for several years now. She has been highly responsive to all my questions and policy changes. She proactively contacts me to discuss opportunities to make changes to my policies.

I have introduced her to some of my friends. Ninna helped them get home owners insurance when they were having trouble finding other insurers.

I would highly recommend Ninna as your State Farm agent.

Policyholder Review №14

Policyholder Review №15

I just love Ninna and her team. I've been with them for more than 15 years and I've always had excellent and responsive service. When I'm lucky enough to get Ninna she always asks how I'm doing and it feels reassuring that she takes to time to ask after her clients. I receive regular updates from the office and Ninna and her team check in to see if I need any other services. I'm in good hands with Ninna! She's the best!

Policyholder Review №16

All of my auto and home policies have been with State Farm for almost 30 years. Ninna, the owner always gives the best advice on different policies offered by State Farm. Her office staff is very knowledgeable and responsive to any questions or concerns regarding the various policies or claims. I highly recommend State Farm.
J. Rupani

Policyholder Review №17

Extremely knowledgable and customer centric professional. I really appreciate the way Ninna pro-actively connects with me on a regular basis to review my policies, educates me on any changes taking place and helps me make informed decisions. Keep up the good work Ninna.

Policyholder Review №18

They're awesome. Answer the phone quick and solve the problem quick!

Policyholder Review №19

Been my family insurance agent for over 15 years. Highly recommend Ninna and her team.

Policyholder Review №20

Great agency to do business with, very responsive, answers all questions and queries in a very timely fashion and like a good neighbor Ninna is always there and ready to help in more than our insurance queries. Thanks Ninna

Policyholder Review №21

I have been a client for over 30 years. When I have a need for any type of insurance I only go to one source and that is Ninna. I have experienced great support and service from Ninna Chugh and team through these years when help was needed.

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Policyholder Review №25

We have been with State Farm for 30 years and have our home and auto insurance with them. Ninna has been extremely responsive whenever we needed her assistance. Her team is a pleasure to work with and helpful every step of the way. Glad we have an insurance company that looks out for their customers.

Policyholder Review №26

We have had our home insurance policies through State Farm Insurance for many years and have always been very happy with their services. Our insurance agent, Ninna Chugh, is very professional and responsive with her clients and highly recommended if you are seeking for a great insurance agent.

Policyholder Review №27

I have had Ninna Chugh as my State Farm agent for many years and had great service and no issues.

Policyholder Review №28

Thank you Ninna Chugh for all of your help with our new insurance policies, you and your staff were wonderful to work with! We look forward to working with you for years to come.

Policyholder Review №29

My wife and I have been a State Farm client for more than 50 years. Over these years, we’ve had 4 agents. The 1st three retired and we were forced to find a new agent each time. We were very happy with all 3. Ninna Chugh become our 4th agent. She has served us well for more than 10 years and continues to provide us with excellent service. She periodically reviews our policies (auto, home, life) and makes suggestions of any changes that need to be made. She is a great communicator and a very civic minded person. We would highly recommend her to be of service to you.

Policyholder Review №30

Great to work with !!

Policyholder Review №31

Services are improving every year.

Policyholder Review №32

My wife and I have enjoyed working with Ninna for many years regarding our home and auto insurance. Always excellent service, professional and friendly. Satisfied customers.

Policyholder Review №33

Great sevice

Policyholder Review №34

I got 99 problems but Ninna is not 1.

For almost 10 years we’ve been by each other’s side for all matters insurance related. Auto, Home, Umbrella, Renters and more.

Her and YOGI Bear are a pleasure to meet and her office staff are also helpful and to the point.

Policyholder Review №35

Ninna has been my agent for over 10 years now, and she has proven to be one of the best agents I've ever worked with, in any industry. I have various policies from life to car to rental insurance, and with every one Ninna will sit down, take the time to speak with you and help you understand everything it is you're paying for. She will patently answer every single question, even if you ask multiple times! I know from experience! She's absolutely wonderful!

She doesn't push unnecessary policies nor call you up cold asking you to buy something you don't want/need. She works with you, 100% of the time to find the best possible policies that are for and apply specifically to you. She's absolutely outstanding!

Policyholder Review №36

We have been with Statefarm for almost 20 years and Ninna has been our agent for 10+ years. Ninna is very knowledgable in the subject matter. She has a responsive team of staff and she does a annual personalize insurance review with us every year. We wouldn't hesitate to recommend her to anyone looking for a good insurance agent.

Policyholder Review №37

They’re kind and helpful. It’s an insurance company so I’m about as happy as one could possibly be with it

Policyholder Review №38

Good services

Policyholder Review №39

Our experience has been for over 15 years and our entire family is happy with the prompt service.

Policyholder Review №40

Ninna has been my agent for many years. Yesterday, I added car insurance to my group of policies. We had some problems with the online quote system, and Ninna was quick to get the tech personnel involved. The resolution involved 4 or 5 phone calls, and 4 emails. Ninna kept on it until the situation was solved. She sent me the policy paperwork quickly and making the payment was a breeze. Ninna is a very professional, personable and caring agent

Policyholder Review №41

Nina and her staff are always very responsive and efficient in adding or changing policies. We have been happy with her office for many years.

Policyholder Review №42

Laura Deagueros Was a pleasure to speak with. Very personable, confident, and professional. She handles both issues with speed, though I would have enjoyed speaking with her longer. Thank Mrs. Chugh don’t loose her she is a credit to your decision making.

Policyholder Review №43

Policyholder Review №44

Nina and her staff provided excellent services. They have always responded to your questions and emails very fast. We are very happy with their services.

Policyholder Review №45

I recently transferred my Auto and Home Policy from other State Farm agent to Ninna Chug as she was highly recommended by one of my good friend. Ninna has been very professional and cordial in answering all my questions. I am looking forward to do business with Ninna for a long time.

Policyholder Review №46

I’ve been a customer of Ninna for years. Ninna is very knowledgeable of the company’s insurance products and services. She has always taken the time to go over my policies with me and make suggestions on how to maximize my coverage for myself and my family while picking the right products and coverage levels that fit into my budget.Ninna is also very personable which gives it the feeling of a community based company working within a corporate structure.

Policyholder Review №47

The agents are slow, and the communication and relationship with their customers are the last on their priorities.
Getting a quote would take 2 weeks and that is not the correct quote and missing information and requires many iterations. Even when I had the final quote and agreed to work with them and made the payment, after a few days they called me and said the amount was incorrect and my rate is twice (I repeat 2 times!!) the original quote!!!
I would stay away from them.

Policyholder Review №48

Ninna and her team have been a joy to work with. I’ve been with her for many many years and she’s always such a delight to talk with. She’s always so patient and understanding. Truly a pleasure to work with.

Policyholder Review №49

Policyholder Review №50

Horrible service ! Ninna , the agent does not know what she is doing and she is very unprofessional. I am very disappointed .

Policyholder Review №51

Nina has been my agent of choice since 2012 and has always been around to do what is best for me and my family. She and her team have always taken the time to understand my changing life scenarios and have provided the best fit solution for my needs.

Policyholder Review №52

Incredible customer service. Ninna is always there when I need her.

Policyholder Review №53

Highly responsive and great support!

Policyholder Review №54

Policyholder Review №55

I’ve worked with Ninna for years now, and she has always been very responsive and helpful whenever I’ve needed her. Her support staff is helpful and kind as well.

Policyholder Review №56

Great customer service. I've been with them for at least 20 years. Have all my insurance through them. Never any problems.

Policyholder Review №57

Excellent staff! Everyone was Very friendly and responsive. The claim filing process was also very smooth. Overall, it was a great experience and I would highly recommend Ninna if you are on the hunt for new insurance.

Policyholder Review №58

Ninna is 100% committed to making sure her customers are informed and satisfied. I’ve always had superior service from her and would highly
Recommend her business.

Policyholder Review №59

Omg I've been with Nina for years. She is extremely professional, responsive and actually looks out for her clients. She wants what's best for you and she's extremely ethical. Im extremely satisfied with her service and Yogi her husband is great too ,they have an awesome staff.Thanks for looking out for me .I truly appreciate it!!!

Policyholder Review №60

Excellent service. Ready to respond to any queries. Good suggestions are also given, and no pressure or being forced to accept anything you are not comfortable with

Policyholder Review №61

Policyholder Review №62

Nina and her team provided excellent support.

Policyholder Review №63

Policyholder Review №64

Always there for a Client weather it is for a Claim issues or Review of the coverage ! Good service!!

Policyholder Review №65

Ninna and her team have been welcoming and helpful to our family. They are quick to respond and answer any questions we have.

Policyholder Review №66

I have been with State Farm for quite a long time and Ninna is my current agent. Ninna is very professonal, friendly, approchable, and a caring person at heart. She is always available to answer questions and makes a point of checking in at least once a year. I'm very happy with both State Farm and Ninna's personal touch.

Policyholder Review №67

Ninna's agency has excellent service and the staff is very responsive. I very highly recommend this agency for all your insurance requirements.

Policyholder Review №68

We recently switched to State Farm (via Ninna Chugh) and it has been an excellent experience. She is quick to take or respond to calls (or emails), and there are no frustrating holds with customer support. We had to do multiple changes to the policies soon after taking them (deductibles, coverage amounts, change vehicle) and each time she and her team were quick to respond and handle the change. We have been able to consolidate all our insurance needs at one place, and I now feel very comfortable knowing there is a person I can quickly reach out to for any help. Thanks so much Ninna!

Policyholder Review №69

I have been a client of Ninna and her office for more than 5 years now and I have to say she is very professional, friendly and transparent in dealing with clients. I'm a super happy customer of State Farm family and Ninna's office. She has provided me valuable suggestions whenever I have reached out to her and resolved any issues I had immediately. That's why I have always continued to be a part of State Farm family every year. I highly recommend Ninna and her office for anyone who is looking for any kind of insurance(be it home, auto or anything else).

Policyholder Review №70

Policyholder Review №71

Policyholder Review №72

Policyholder Review №73

Nina was very helpful and we are her client for more than 10 years.

Policyholder Review №74

Policyholder Review №75

Policyholder Review №76

State Farm has been my company for my Auto Insurance for over 25 years. Many agents have been assigned to me. Currently Ninna is my agent and I have been very happy with her and her team. Ninna is professional and caring at the same time. She is very knowledgeable and always offers good advice and goes above and beyond in customer service.

I recommend Ninna and her team for all your insurance and other financial needs!

Policyholder Review №77

Always a pleasure speaking to Ninna, she always handles everything efficiently.

Policyholder Review №78

I've worked with Ninna over the years. She is always very responsive in providing updated quotes whenever I buy/sell a car.

Policyholder Review №79

Ninna and her team are truly the most caring, thoughtful, detail oriented, and fantastic insurance professionals. I run two businesses, we own a home, and have two cars and in all of our insurance needs, Ninna has gone far beyond the call of duty to ensure that we have the right coverage, at the best price. I am beyond grateful to you for your kindness and professional eye all these years. Working with someone that I can trust in this industry is rare and invaluable. Thank you!

If you are considering working with Ninna - my suggestion is that you stop considering. Just do it. You'll be glad you did!

Policyholder Review №80

Ninna has been helping us with our insurance needs for over a decade and we are very please with her prompt professional service.

Policyholder Review №81

Policyholder Review №82

Ninna and her office staff are always helpful, courteous, thorough, and professional. Highly recommend!

Policyholder Review №83

I have been with Ninna for over ten years. She has been our one-stop shop for all of our insurance policies. I like her personal touch in getting to know us by meeting with us every year to make sure our policies are adequate for our needs.

She and her team are very helpful and responsive if there is any issue ... e.g like a fender bender we had a while ago in which everything
was taken care of for us.

I enjoy being with Ninna and I highly recommend her to anyone looking for an insurance agent.

Policyholder Review №84

Ninna and her staff are very knowledgeable and always been proactive in keeping us up to date on all on our insurance needs.

Policyholder Review №85

I am with Ninna and her team since almost a decade. I always felt in good hands, and what started with just auto insurance quickly became the full package covering renters, earthquake, and personal liability insurance as well. Websites cannot replace personal contact especially when dealing with the aftermath of accidents or disasters - Ninna is the professional help on your side: always responsive and knowledgable. Contact her and her friendly staff - you won't regret it!

Policyholder Review №86

Policyholder Review №87

Iv'e been with Ninna Chugh for many years now. When I need her she's always been there and been very quick with taking care of my insurance needs. Thank you Ninna

Policyholder Review №88

Ninna and her team are like a good neighbor, they are always there for whatever you need. Quick replies over email to get things done and available by phone when you need to have deeper discussions when you need.

Policyholder Review №89

Nina has been our agent for a number of years now, handling all of our insurance needs from home insurance, earthquake insurance, and auto insurance for several family vehicles. Her team and Nina have been great to work with, very friendly and pleasant to deal with, very responsive to make sure we are resolving our issues in a timely manner, honest and passionate. She regularly checks in with us to ensure we are fine, and to address any concerns we may have around our insurance policies, etc... We have recommended her to many friends, and have no reservations to continue recommending Nina to anyone in our network looking for a great insurance agent that doesn't oversell.

Policyholder Review №90

Policyholder Review №91

Ninna and her colleagues provide our family with exemplary knowledgeable service, providing us valuable proactive advise on our needs. We have not regretted entrusting Ninna with our insurance needs. On a professional level, for me, when Shelter in Place happened, to our surprise, Ninna reached out offering donations to help us with our mission, and that helped us a long way. Thank you, Ninna and your State Farm Family for taking care of us.

Policyholder Review №92

Ninna and her team are fantastic. They provide white glove service and are always available to answer questions regarding various insurance coverages.

Policyholder Review №93

I have been a client of Ninna since last six years. She’s knowledgeable, friendly and always available to answer any questions or concerns. Her staff has always been professional with good customer service. I would recommend her for any insurance needs

Policyholder Review №94

Ninna and team are extremely professional and easy to work with. They reach out pro-actively and are always just a phone call/email away. We have been very satisfied with the end to end service we receive from Ninna and team on our home, auto, umbrella and life insurance policies through State Farm.

Policyholder Review №95

I've been working with Ninna from State Farm since 2008 and have always had a wonderful experience working with her and her team! I started out with just Auto and Renters insurance and now Ninna has followed me along on my journey of life to insure me every step of the way! From insurance for my wedding ring to insurance for my first business, now to insurance for my first home. She always adds a personal touch and is always providing the best suggestions for my particular situation, making sure I'm covered where I need to be. I'm very grateful for her help throughout the years and I highly recommend her to anyone!

Policyholder Review №96

Nina's a delight to work with. She's always there to help even when I don't give her enough heads up. She has the patience and takes time to thoroughly explain the policy and coverage. Her warm and caring personality is really welcoming and I'm glad to have her as my agent. Looking forward to working with her for many more years to come.

Policyholder Review №97

Ninna and team are always available to help and recommend what is best based on your individual needs. I have shopped around in the past, but nothing compares to the service and rates State Farm has to offer.

Policyholder Review №98

I have been a very satisfied
policy holder of State Farm and Ninna Chugh for several years. I have received nothing but exceptional service. From handling claims to having simple questions answered, every encounter has been fast, pleasantly friendly, and accurate. Kudos to her and her team! Highly recommended!

Policyholder Review №99

Ninna has been my State Farm agent for a long time. I appreciate her and her team's responsiveness to any questions or changes to insurance needs. They're also thorough in their work. I appreciate them.

Policyholder Review №100

Ninna's great! We've been with her for many years now. She's super responsive and professional! It was great to be able to call her right after an accident and have her pick up and walk us through the process. Very comforting during a very stressful time. Whenever we have questions she takes the time to walk us through our options in a way that we can understand and she never tires of answering our questions!

Policyholder Review №101

I've been working with Ninna for more than 11 years (and my parents have been with her for more than 25 years!). She and her team always provide the info and services that I need in a timely manner (with thorough explanations to ensure that I understand the policy/coverage, etc., as well!), and she checks in on a regular basis to ensure that my family and I are taking advantage of all opportunities to bundle and save, which I really appreciate.

In addition, Ninna is down to earth, genuine, warm, and caring. It's always a pleasure to work with her!

Policyholder Review №102

We have had our auto insurance with Ninna for more than 12 years and her cost and service Have always been the best we could find.....

Policyholder Review №103

Policyholder Review №104

I love Ninna and her staff! They are very knowledgeable and always try to save their customer money:

Policyholder Review №105

Policyholder Review №106

Ninna is our insurance agent for last 5 years. Great people in her office. Ninna always follows up to make sure all is taken care. She is caring and responsive. Good person and great agent.

Policyholder Review №107

Policyholder Review №108

I have been a customer since 2014, its been more than 6 years now and I always get awesome fast response from Ninna for any of my issues/queries.

Thanks
Sam.

Policyholder Review №109

Policyholder Review №110

I have been a customer with Ninna and State Farm for many years. She takes time answering all my questions being patient throughout. . Her office has always responded to me with expediency and made me feel like a valued customer.

Policyholder Review №111

Like the commercial says, "Like a good neighbor, State Farm is there." That certainly applies to Ninna. We've been with State Farm for over 30 years and Ninna has been our favorite State Farm agent. Very friendly and is always helpful when you need it most.

Policyholder Review №112

Ninna has always been very responsive to my needs. Quick and professional service!

Policyholder Review №113

I have been a customer since 2011 and I have always been very happy with the service I have received from Ninna and her team. The couple of times that I have had to file a claim, they have advised and guided me through the process and it has been smooth.

They are always available and prompt to return calls and emails. I would highly recommend Ninna and her team for any insurance needs.

Policyholder Review №114

Ninna Chugh agency has Stellar customer service; very prompt and very personable.

Policyholder Review №115

Policyholder Review №116

Ninna and her office have been nothing short of amazing since I set foot in the Bay Area 5 years ago. Everything from checking in to make sure that our policy still fits us, to helping in handling claims, to the small touches like birthday and Christmas cards. If you're in the area this is your insurance stop.

Policyholder Review №117

Policyholder Review №118

Ninna is a very effective insurance agent. When my car got damaged by hit and run, she took care of it immediately. State Farm claims department estimated the loss and sent me a check within a few days. Thanks for your help Ninna!

Policyholder Review №119

this is regarding my husband who was insured through State Farm for the past 3 years. I am very disappointed in the fact they cancelled his coverage early without notice. He has been in contact with this agency mainly communicating with Maria. He had a DUI and needed an SR-22 sent to DMV. He went to DMV due not receiving an ID after month of license being reinstated. Maria said they sent in the SR-22 and they will not be renewing his policy in July.
After going to the DMV again the DMV stated they have never received the SR 22 and cannot give him an ID. My husband went to the agency to see why the form was never sent in, upon arrival they stated they had cancelled his policy in May but never gave notice.
My big issue is that they never told him that they cancelled his policy early and lied about sending in the SR-22 form. On one occasion with Maria on speaker phone it was agreed upon he will be insured until his policy ended which is July 17th and added to my policy. It was never stated that they will cancel his policy almost 2 months early and WITHOUT notice.
Very disappointed in the lack of professionalism from this company.

Policyholder Review №120

Just want to say thank you to Ninna Chaugh and her team, especially Maria. They provide our family with excellent service and advise on my insurance needs.

I been with them for almost 3 yrs now and most likely stay with them for good. They are easy to talk to, very helpfully with giving me advise of how to save money on my policies. Yes I did compare apple to apple with other insurance, Ninna Chugh and her team still the winner.

Thank you again for Excellent Service, Saving us $$$, and great advise you and your team provide us. And I been passing the words out to my family, friends and colleagues for the excellent job you team have done for us.

Policyholder Review №121

I was looking for insurance for my car. when I went in to the office they greeted me everyone seems to be freindly . the workers explained all my coverages and tired there best to save me money. Great customer serivce

Company Details
  • 2 photos
  • 121 reviews
  • 4.9 A.M. Best Rating
  • Claims Hotline: +1 510-791-1100
  • Official Website: http://www.ninnachugh.com/?cmpid=r1x5_blm_0001
  • Corporate Headquarters: 3650 Thornton Ave, Fremont, CA 94536, United States
  • Geo Coordinates: 37.562256, -122.009287
Insurance Products
  • Insurance agency
  • Auto insurance agency
  • Life insurance agency
Business Hours
  • Sunday: Closed
  • Monday: 9 AM–5 PM
  • Tuesday: 9 AM–5 PM
  • Wednesday: 9 AM–5 PM
  • Thursday: 9 AM–5 PM
  • Friday: 9 AM–5 PM
  • Saturday: Closed
Accessibility
  • Wheelchair-accessible car park: Available
  • Wheelchair-accessible entrance: Available