So I'm a OTR trucker and my truck was hit by another local day cab and when jus ran a check on dot # it came back as not authorized meaning drivers company isn't active. So then I go to ask for certificate of insurance liability and driver gave me one that's expired. So then I call Sergio. To give him the policy # so he can tell me if it's active or not and when I called Sergio the insurance representative Answered my call and I was able to verify with him that the insurance was active so then I instructed surgio to call the owner of the company and send him the proper documentation so that I can have in case. The guy who hit me does not choose to pay the bill... Everything worked out but sergios professionalism was not what I expected he did not even allow me to give him the policy number. He basically knew who I was it made me feel like I was being set up or God knows what I just choose to be very skeptical especially in. These hard times in trucking.
Called for commercial quote, I understand it's more difficult since I'm on the middle of my current policy. Which I had no problem waiting till it ended just wanted to keep my options open for that time. I had to call once to get a follow up. And Been over 2 weeks and not even a courtesy call. I'll just stick to what I currently have I guess it is true you get what you pay for
Got my car insurance here they have great rates and their customer service is amazing, i mainly deal with Marlen for my payment she is super friendly and goes beyond to make sure i am happy
Great customer service , highly recommended for all your insurance needs , professional and efficient
I've never been here and Google keeps asking me to rate it. No matter how many times i try to remove it.
What else am I suppose to rate it. I can't give'em 1star. I just finally want it of my list.
My business insurance was below other companies that try to get my business and came up short, but on the road insurance came thru.
Talked to Oscar.... He's the best!!!
So I'm a OTR trucker and my truck was hit by another local day cab and when jus ran a check on dot # it came back as not authorized meaning drivers company isn't active. So then I go to ask for certificate of insurance liability and driver gave me one that's expired. So then I call Sergio. To give him the policy # so he can tell me if it's active or not and when I called Sergio the insurance representative Answered my call and I was able to verify with him that the insurance was active so then I instructed surgio to call the owner of the company and send him the proper documentation so that I can have in case. The guy who hit me does not choose to pay the bill... Everything worked out but sergios professionalism was not what I expected he did not even allow me to give him the policy number. He basically knew who I was it made me feel like I was being set up or God knows what I just choose to be very skeptical especially in. These hard times in trucking.
Great customer service , highly recommended for all your insurance needs , professional and efficient
My business insurance was below other companies that try to get my business and came up short, but on the road insurance came thru.
Called for commercial quote, I understand it's more difficult since I'm on the middle of my current policy. Which I had no problem waiting till it ended just wanted to keep my options open for that time. I had to call once to get a follow up. And Been over 2 weeks and not even a courtesy call. I'll just stick to what I currently have I guess it is true you get what you pay for
Got my car insurance here they have great rates and their customer service is amazing, i mainly deal with Marlen for my payment she is super friendly and goes beyond to make sure i am happy
I've never been here and Google keeps asking me to rate it. No matter how many times i try to remove it.
What else am I suppose to rate it. I can't give'em 1star. I just finally want it of my list.
Talked to Oscar.... He's the best!!!
- 2 photos
- 10 reviews
- 4.3 A.M. Best Rating
- Claims Hotline: +1 818-849-5315
- Official Website: http://ontheroadins.com/
- Corporate Headquarters: 16225 Devonshire St, Granada Hills, CA 91344, United States
- Geo Coordinates: 34.257759, -118.485866
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- Insurance agency
- Sunday: Closed
- Monday: 8:30 AM–8:30 PM
- Tuesday: 8:30 AM–8:30 PM
- Wednesday: 8:30 AM–8:30 PM
- Thursday: 8:30 AM–8:30 PM
- Friday: 8:30 AM–8:30 PM
- Saturday: 10 AM–4 PM
- Wheelchair-accessible car park: Available
- Wheelchair-accessible entrance: Available
- Appointment required: Available