I didn’t like my experience here at all. The guy was being SO NEGATIVE. He was just telling me how it was going to be expensive cause I’m a new driver and bla bla bla. Like sir, I KNOW THAT JUST GIVE ME MY MF QUOTE🤦🏽‍♀️ and it was so expensive btw, I literally got GEICO for HALF THE PRICE they gave me.

They by far have the worst customer service I have ever experienced. Instead of trying to help the lady that works there will call you to argue with you. She has very poor judgement. I had called to get insurance for my Toyota Tacoma. My vehicle had a clean history report and the car itself was in great condition. Using her extreme poor judgement this lady denied me full coverage. Her excuse was because I had a small scratch on my vehicle. Someone hit my car at 3 am with a stolen car and totaled my vehicle. I lost everything and it’s mostly due to this lady’s poor judgement. So please if you value your belongings and your money please do not deal with her. She speaks emotionally so please avoid

I encourage everyone to give this place a try. Staff is friendly, transparent, reliable, resousefull over all very helpful. In times of stress you need someone to rely on and a peace of mind and that is exactly what I received and I'm sure you would too. My family and myself is insured here and they find it extremely convenient that they also offer DMV services. No more waiting in long lines! Best customer service and satisfaction. Thank you for all your help Chaves insurance on Jackson.

Great customer service!! Norma and Mr. Fred are great they always resolve my insurance issues and always get back fast. Recommend Chavez Insurance Services for all your needs personal or commercial policies

Worst customer service ever provided. Mr Chavez was rude, irritated by us and wanted nothing to do with us. He also threatened me to take down this review but I will not be by this man. I don’t appreciate how he’s treated my family. I don’t recommend servicing with him especially if he’s gonna make verbal threats to his customers.

Went to get my tags at Chavez insurance Brenda helped me out she was so quick and made it so easy I’m definitely going back and I recommend everyone goes there too no dmv lines and great service.

Fred is great, treats you like your family, and always follows thru with any follow up.

Really good costumer service!

I didn’t like my experience here at all. The guy was being SO NEGATIVE. He was just telling me how it was going to be expensive cause I’m a new driver and bla bla bla. Like sir, I KNOW THAT JUST GIVE ME MY MF QUOTE🤦🏽‍♀️ and it was so expensive btw, I literally got GEICO for HALF THE PRICE they gave me.

Pésimo servicio, la señora que atiende mas parece ser una persona sin estudios y nada empatíca, me siento estafado con el servicio; en conclusión no recomiendo este lugar.
Me dijeron que estaba asegurado full y así fue el cobro, pero al último resultó que me tenían con liability, en serio me siento estafado!

Hola 👋

Fred is great, treats you like your family, and always follows thru with any follow up.

They by far have the worst customer service I have ever experienced. Instead of trying to help the lady that works there will call you to argue with you. She has very poor judgement. I had called to get insurance for my Toyota Tacoma. My vehicle had a clean history report and the car itself was in great condition. Using her extreme poor judgement this lady denied me full coverage. Her excuse was because I had a small scratch on my vehicle. Someone hit my car at 3 am with a stolen car and totaled my vehicle. I lost everything and it’s mostly due to this lady’s poor judgement. So please if you value your belongings and your money please do not deal with her. She speaks emotionally so please avoid

Great customer service!! Norma and Mr. Fred are great they always resolve my insurance issues and always get back fast. Recommend Chavez Insurance Services for all your needs personal or commercial policies

Went to get my tags at Chavez insurance Brenda helped me out she was so quick and made it so easy I’m definitely going back and I recommend everyone goes there too no dmv lines and great service.

Worst customer service ever provided. Mr Chavez was rude, irritated by us and wanted nothing to do with us. He also threatened me to take down this review but I will not be by this man. I don’t appreciate how he’s treated my family. I don’t recommend servicing with him especially if he’s gonna make verbal threats to his customers.

Excelente

I encourage everyone to give this place a try. Staff is friendly, transparent, reliable, resousefull over all very helpful. In times of stress you need someone to rely on and a peace of mind and that is exactly what I received and I'm sure you would too. My family and myself is insured here and they find it extremely convenient that they also offer DMV services. No more waiting in long lines! Best customer service and satisfaction. Thank you for all your help Chaves insurance on Jackson.

Really good costumer service!

Best customer service in town