Veronica G. Is such a great help in helping with my Auto Insurance. Provided an excellent customer service and answered all my questions. Very kind and knowledgeable!

Rebecca has been very lovely and kind. She was able to assist me with my insurance needs and any issues I brought up.

Rubi is the sweetest. I had many questions about about life insurance policies. Rubi made sure to direct me to someone in that area of of expertise. She also followed up with me to make sure I received the help I needed. This office is great. Rebecca helped me with a life insurance policy.Simple break downs. No hassle/no pressure estimates. I recommend this place.

Good place to do business. I pay my bill and talk to the agents and they real Knowledgeable. To help me save money.Thank you State farm. God bless.

Absolutely love this insurance company. Responds to emails very quickly & Alma is very knowledgeable and great to work with. I highly recommend this insurance company.

Veronica was very helpful and explained all the information I needed for setting up my car insurance. Thank you

Thank you Rebecca , you we’re really professional and knowledgeable of all your products and answered all of my questions and helping me with a new policy to better git my needs . Please keep doing what you are doing

I spoke to Veronica today and she was on top of everything. Called me back twice to answer some questions I had which I loved. Answered all my questions correctly and explained anything I didn’t understand. She was very polite. Loved my experience.

Victoria was extremely helpful and very professional. Thank you for all your help!!

Every one there is very helpful. They make it so easy and comfortable.

I'm so glad I have State Farm. Everyone I've ever spoken to has been polite, professional and very efficient. I feel so secure having SF as my insurance company. Thank you SF for always taking care of me.

Veronica G. Is such a great help in helping with my Auto Insurance. Provided an excellent customer service and answered all my questions. Very kind and knowledgeable!

Veronica was very helpful and explained all the information I needed for setting up my car insurance. Thank you

Rebecca was extremely patient and helpful. I am so thankful for her. 10/10 would recommend. Exceptional customers service!!

Rebecca has been very lovely and kind. She was able to assist me with my insurance needs and any issues I brought up.

Great experience very helpful will recommend to friends and family

Thank you Rebecca , you we’re really professional and knowledgeable of all your products and answered all of my questions and helping me with a new policy to better git my needs . Please keep doing what you are doing

Amazing service friendly staff and reasonable quotes

Absolutely love this insurance company. Responds to emails very quickly & Alma is very knowledgeable and great to work with. I highly recommend this insurance company.

Good place to do business. I pay my bill and talk to the agents and they real Knowledgeable. To help me save money.Thank you State farm. God bless.

Excellent service from all people working on this office thank you for your help im recommend this office 💞

They are good People. They solve my insurance problems. I Love working with Mrs. Drummer's Office.

Thank You!!!

Amazingly kind and very professional customer service I rated them 5 stars cuz I can’t rate them any higher. I will continue to hire them for any future services . Thank you Rebecca you were the best !!!

The receptionist is wonderful very helpful kind and considerate I love State Farm

I spoke to Veronica today and she was on top of everything. Called me back twice to answer some questions I had which I loved. Answered all my questions correctly and explained anything I didn’t understand. She was very polite. Loved my experience.

I had a fantastic experience with this State Farm office and the agents that work there! My agent Heather was kind and helpful; I am very pleased with the service provided! Thank you guys!

Valerie Drummer's office gives dependable, efficient service. Heather Martinez is a wonderful agent. She is knowledgeable and does her best to save us money on our multiple car policy.

I had been with Valerie for over 10 years until I moved out of state. Always the best customer service! Friendly staff and always ready to take care of any issues. I'll miss you guys! Thanks for everything!!

A huge thank you to Rubi for always being helpful and assisting me with setting up my auto payments and any other things I need

Ruby with is always so helpful and courteous! I’ve had nothing but a great experience with Valerie Tichy-Drummer’s office staff.

There the best there is also they give the beat candy

All of the ladies super nice they work with you so far the best insurance rates I have found been with them a long time!

Veronica was very helpful and patient with all my questions

Very helpful, and knowledgeable.Thank you 🌞

I have never had better customer service anywhere, Everyone at Valerie Drummers Statefarm office in Hemet goes out of their way to be helpful, kind, and sensitive to the customers' needs ..I got a great policy at a price I can afford..

A special shout out for Rebecca , Thank you so much ❤️ 😘

Helpful and friendly

It is a pleasure to speak on State farm my insurance company. The customer service is great, the agents are helpful and encouraging, and I am satisfied with the full service they provide for me. Ruby Is very detailed when explaining everything I ask of, she is a good guide, and very professional. Thank you, State farm you rock.

Muy amables

Rubi is the sweetest. I had many questions about about life insurance policies. Rubi made sure to direct me to someone in that area of of expertise. She also followed up with me to make sure I received the help I needed. This office is great. Rebecca helped me with a life insurance policy.Simple break downs. No hassle/no pressure estimates. I recommend this place.

They have good customer service and the rates are good. Recommend 100%

Robert and I are very pleased with the encouragement and support we have received regarding the underwriters' challenge to our homeowner's insurance policy in Idyllwild. Veronica was particularly helpful through several conversations and email exchanges as she guided us through steps needed to satisfy the fire-safe requirements.

I have been a State Farm customer for years!Valerie and team are awesome!!

Rebecca is great answered all my questions, helped me add my son (new driver) to policy. Great customer service.

I have been a loyal customer of Valerie Drummer for over 20 yrs

They are always so sweet and there is always great service.

These people are super helpful and the rates are the best. Please check them out. Thank You!

Valerie Tichy-Drummer and her staff have been a wonderful team. I would recommend all of their services at State Farm to anyone.

Love the Service! Rubi and Alma are so Nice and helpful ! What an amazing employee! I will choose this company... 10/10 employee!

Experienced agents, fast service, and knowledgeable in the industry

Always friendly always answer and always there if you need help

Hi, I spoke with Ruby on behalf of my Mom. Ruby was great and went above and beyond for me. I so appreciate the time Ruby spent with me and the information.
I look forward to speaking to Ruby with in the next month or so.
It’s so nice to speak with someone who takes the time to truly help.
Sincerely, Nancy Adams

she was friendly and answered all my questions

Wonderful personalities, along with super Customer Service and Dependability! ... 23 years! ... All A's in my book! ... State farm Hemet ... Valerie, Ruby, Veronica, Alma ...

Thank you so much to my dear friend Veronica, for taking care of me I really do appreciate her help and I’m so glad to be a part of Statefarm again.

Outstanding Service! Rubi was so nice and helpful during our phone call today! I called asking about homeowners insurance information but unfortunately they don’t offer it however, Rubi was nice enough to give me some referrals on who I can call! What an amazing employee! If Statefarm offered home insurance I would choose this company strictly to continue working with her. 10/10 employee!

I came in after speaking to my agents office, in chino. Rubi was able to assist me, went above and beyond. Thank you again Rubi!

I have been doing business with Valerie over 40 years that says alot about her professionalism

Very friendly staff and always helpful

Rebecca was excellent thank you for the quote!!! Barbara Wooten

I’ve Had State Farm with Valerie Drummer for years. When ever I look into finding a better policy the other companies tell me to stick with her. They can’t beat it!

Couldn't help me

Xlnt company, been with them since 1999. I had some questions today and got all the answers I need!

Rebecca was great! She really worked hard with us to get us the best of exactly what we needed for both our auto and my life insurance.

Thank you so much! I love Amanda! She is so easy to talk to and she explains everything in a way that I can inner -stand. I highly recommend her for all of your insurance needs.

Great service ! Thank you.

I have never walked out of this office dissatisfied or unhappy.. Heather and rebecca have always had a good way of making things happen for everyone to save them on their insurance policies..
Every one have an excellent level of customer service and always make sure that everybody is happy.. I have recommended this place to several people and they are all so very happy..business auto and workers comp!

Don’t use State Farm, they don’t have your back I’ve been paying my insurance every month and once I get in a car accident that was not my fault and the other driver had State Farm they didn’t have my back they are fighting not to pay for my injuries they end up sending me to the doctor but they pay to go against you, now we going to court
Please don’t waste your money on State Farm AAA a great company

This little building of good people is just a reflection of Valerie’s spirituality and her love and compassion for her customers and I am positive that her good spirit goes to every one that crosses her path in everyday life. Thank you Valerie for all of your years of dedication to your community.

I needed new insurance, because my old company wanted my full policy paid upfront. Valerie's office took care of me and saved me money with better insurance coverage.

Great service, we are happy to continue doing business with them.

This office has been my favorite since 2013, I have my house, cars and motorcycle insurance with them and I get excellent costumer service and prices. my agent Rebecca is super friendly and very helpful. I'm very happy with them.

Great customer service help fair prices and always quick to help

Rep was patient .. kind and informative I could not have asked for a better experience shopping for insurance

Good

Thank you Heather! you are the best, love the fact that you make your clients your 1st priority by offering the best customer service along with all the staff at your office. Highly recommended

Great insurance very helpful

Amanda from State Farm is awesome. She helped me on an auto insurance quote. She gave me different options and explained everything with so much patience. I had lots of questions and she did it in a professional and caring manner. I purchased auto and renters insurance. She's the best. Excellent customer service. I highly recommend State Farm for all your insurance needs.

Rebecca was very helpful and extremely patient. I appreciated her extensive knowledge on home and auto insurance. I believe that her customer service was absolutely great. I would definitely recommend State Farm bc if Rebecca.

Great Service!

Good costumer service.
Staff works quick and efficiently.
They get you insured.
Ask for Rebecca

I had the best welcoming service ever. Loved the quotes that I received for auto Insurance and Life Insurance for my granddaughter. I would like to give special thanks to Amanda for going above to help me get the cheapest rate possible. Thanks, Heather for taking the time to explain all the options for Life Insurance. I really appreciate you guys.
Happy Holidays

Carla was very helpful and quick to respond to any questions about getting condo insurance in place. Thanks Carla!

Very good with customer service. Good rates.

Rebecca was very patient and kind when I had to call about my car insurance. She went over and beyond to get all of my questions answered. I'm very thankful for her as she helped me save so much money, as a single mom who works and is putting herself through school I really appreciate her time. Thank you Rebecca 😊 💓

excellent type of people and very good reliable work

Carla was an awesome Customer Service Representative! Thanks Carla!

Heather is the best. I have the utmost trust in her. If she suggests anything with my insurance needs I follow her recommendation because she will never steer me in the wrong direction.
I recommend her to anyone shopping for insurance. She's so pleasant to work with and goes above and beyond.

La agente Karla súper recomendad más que recomendad excelente persona resuelve todas sus dudas 100 💯

Heather Martinez has always helped us with our insurance questions!! She makes sure to talk to you like family, not just some customer! Thankful to have state farm to cover our family and heather on their team ! She makes asking questions easy and always makes sure to respond quick! Would recommend anyone looking for insurance, or life insurance, or to just ask questions, to go to her!

Understanding the need to find the little things, means alot

I really want to thank all the ladies at State Farm for all your help. If your looking for an amazing team of ladies to get you the best car insurance come see Valerie Drummer and her ladies at the State and Latham location here in Hemet.

We have been with State Farm for over 30 years! Our relationship with Val and her staff is excellent! Always there when we need help and go the extra mile for you! You all are the best!

Thank you for all you do ! Narciso & Carla Relopez

It's going on a year I have to say Heather has educated me on
being with state farm is a good choice how if you have home and auto how much you can save. When it comes to a life policy it's a investment but if something happens your loved ones are well taken care of . Thank state farm for Heather's knowledge a true professional in the insurance industry

Perfect

She's a great insurance ag not

Me gusta de desde adentro años muy buena aseguransa..y su jente muy amables..ya tube un accidente y me ayudaron pronto.t al 100.%

Great service.

I started out just having my car insured in 2016. I had such wonderful coverage that I transferred all my vehicles to State Farm. After finding out more about State Farm I changed ALL my Houses to State Farm. THEN I needed small business insurance and NOW have a beautiful bundle of insurance for all my home and business needs. THANK Heather Martinez State Farm staff for your AMAZING WORK! and Agent Valerie Drummer State Farm.

Don't give them your bank info for autopay they will take the money out even when you tell them not too! I lost my job due to health problems and they didn't even try to fix errors. Then you call them and try and fix the problem and they say your paid up after it bounced so you think it's all good Not! they sent payment through again! Cost me $70.00 making it so I couldn't pay my bill!! Then they say sorry it is what it is? I'll make sure it cost them much more for them!

Sonja was a great help! She gave me a quote right away for my car insurance when I needed it and was patient with me. I know she didn’t want to just get me a great deal but great coverage and protection as well.