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I recently switched my insurance to this State Farm agency, and I couldn't be happier with the experience. They not only helped me secure amazing rates, but they also saved me over $100 a month-something I never expected, especially since I was previously insured through a close family friend. To my disbelief, I realized I had been overpaying and taken advantage of, but thankfully, a family referral led me to this incredible team.
From the very first interaction, Miriam was an absolute angel-kind, patient, and incredibly helpful. She spent so much time on the phone with me, making sure every detail was taken care of and that I fully understood my options. Esmie was another standout--her communication skills are top-notch, and she went above and beyond to assist me every step of the way. And of course, none of this would be possible without Luz, the owner, who has built an outstanding team of professionals who truly care about their clients.
This office operates with integrity, transparency, and genuine kindness-qualities that are rare in an industry often plagued by greed. Their customer service is unmatched, with prompt responses to emails and calls, quick turnaround on documents, and a level of care that makes you feel valued as a client.
If you're looking for an insurance agency that offers exceptional service, competitive pricing, and a team that genuinely has your best interest at heart, look no further. I highly recommend them to anyone in need of a trustworthy and reliable insurance provider!
Luz has been our insurance agent for years now. She has insured my whole family and now my wife’s family. If you’re looking for an agent, you could trust Luz is definitely that person. We are grateful for her service and looking to continue with her for the following years.
Thanks Luz and her Team
Luz Nuno has been my agent for over 15 years. She is a true professional when it comes to insurance. The care she puts into her client’s needs is remarkable. When I got into an accident 2 years ago, she called me immediately to help me in any way she could. If you’re looking for an honest insurance agent, call Luz Nuno!
Luz and the team always make everything so easy for us. They are the perfect blend between genuine care and efficiency.
She has become our absolute go-to!
Great job everyone.
Excellent customer service, always quick to respond and always checking on how I can save on my insurance. Guess that’s way I’ve been with them over over 10 years.. keep up the great work..
Luz and her team are always so friendly and responsive! They are always looking out for me. Thank you Luz!
Luz & her team are always so helpful when it comes to questions about my auto insurance!!!
I love this office! They have the best customer service! Esmie is incredible. She is always looking out for my best interest in every possible way. I am so grateful for the time she takes to review the coverages with me to assure I understand and feel comfortable. She is attentive, available to thoroughly answer all my questions, and provides great options for my insurance needs. Luz is equally as amazing! She is a wonderful, caring agent! Like I said, I love this office! Thank you for all you do!
Luz has been our insurance agent for years now. She has insured my whole family and now my wife’s family. If you’re looking for an agent, you could trust Luz is definitely that person. We are grateful for her service and looking to continue with her for the following years.
Thanks Luz and her Team
I recently switched my insurance to this State Farm agency, and I couldn't be happier with the experience. They not only helped me secure amazing rates, but they also saved me over $100 a month-something I never expected, especially since I was previously insured through a close family friend. To my disbelief, I realized I had been overpaying and taken advantage of, but thankfully, a family referral led me to this incredible team.
From the very first interaction, Miriam was an absolute angel-kind, patient, and incredibly helpful. She spent so much time on the phone with me, making sure every detail was taken care of and that I fully understood my options. Esmie was another standout--her communication skills are top-notch, and she went above and beyond to assist me every step of the way. And of course, none of this would be possible without Luz, the owner, who has built an outstanding team of professionals who truly care about their clients.
This office operates with integrity, transparency, and genuine kindness-qualities that are rare in an industry often plagued by greed. Their customer service is unmatched, with prompt responses to emails and calls, quick turnaround on documents, and a level of care that makes you feel valued as a client.
If you're looking for an insurance agency that offers exceptional service, competitive pricing, and a team that genuinely has your best interest at heart, look no further. I highly recommend them to anyone in need of a trustworthy and reliable insurance provider!
Amazing customer service, they are always trying to help me save more money. Ask for Sabrina she is amazing!
Luz Nuno has been my agent for over 15 years. She is a true professional when it comes to insurance. The care she puts into her client’s needs is remarkable. When I got into an accident 2 years ago, she called me immediately to help me in any way she could. If you’re looking for an honest insurance agent, call Luz Nuno!
Luz and the team always make everything so easy for us. They are the perfect blend between genuine care and efficiency.
She has become our absolute go-to!
Great job everyone.
Luz & her team are always so helpful when it comes to questions about my auto insurance!!!
Amazing customer service
Great customer service from Annabel Lara.
Luz and her team are always so friendly and responsive! They are always looking out for me. Thank you Luz!
Luz and her staff are very efficient and very professional! The best agent around!
Excellent customer service, always quick to respond and always checking on how I can save on my insurance. Guess that’s way I’ve been with them over over 10 years.. keep up the great work..
I just finished talking with Agent Luz. She’s such a sweetheart. She was able to answer my questions and work with me on getting my situation fixed. She also helped me have a reasonable insurance rate and I appreciate her time and patience.
Luz nuno is a amazing. Her and the La Harba office is outstanding! They provide the best type of service and give the best advice on insurance plans! 10/10!
I highly recommend this, I have known Luz nuno for over 15 years and they treat me like family. She is always there to help.
I’ve always had a very positive experience with Luz and her friendly staff. She has been my Agent for several years and is always there when I have questions or need her. I feel well taken care of and comfortable with leaving all my insurance needs in her hands.
I love this State Farm, Esmeralda really helped me understand my needs and made everything clear and concise. I would recommend reaching out to her if you have questions as she is very professional and knowledgeable in her practice. I can see my self sticking with them for a long time.
Luz Nuno and her team are my go to agents when it comes to purchasing insurance. The team is attentive, informative and kind. They've treated me like family and I've heard mutual feelings from friends and family who work with Ms. Nuno. I never feel pressured and I firmly believe their advise/suggestions would mirror what they would say to their family members. Thank you!
I really enjoy working with State Farm. Esmie is so professional and helps me understand anything and everything that is put in front of me. She helps me pick the right insurance for my needs. I will stick with State Farm forever because of how helpful esmie is.
I reached out to Pat Nuno for help with insuring a diamond ring. She provided direction as to what was needed to get the ring insured. After I obtained an appraisal, I reached out to Pat again for the next steps. The process to get the ring insured was seamless and she made it an easy and stress free experience.
I love this office! They have the best customer service! Esmie is incredible. She is always looking out for my best interest in every possible way. I am so grateful for the time she takes to review the coverages with me to assure I understand and feel comfortable. She is attentive, available to thoroughly answer all my questions, and provides great options for my insurance needs. Luz is equally as amazing! She is a wonderful, caring agent! Like I said, I love this office! Thank you for all you do!
I want to recommend Luz Nono's office. She has a great team especially Esmie Hamel who has been assisting me with my insurance policy. She explains terms thoroughly and answers all my questions. My family is insured and I can always count on Esmie to give me the best options for my loved ones. Thank you for your time and professionalism Esmie!
Luz and her team found me the best rate. She even beat the company which I was insured for over 20 years. They are very knowledgeable and always willing to answer any questions I may have. All my policies are with State Farm. Highly recommend this team. Thank you!!
Thank you State Farm
We are first time Home owners and Esmie the best agent ever walked us through everything step by step to get us the best policy for the best price. We will be loyal customers for life, State Farm covers every one of our family needs Thank you Esmie you are amazing
Esmie is the best!!
She took the time to help me find the best policy that was just right for me and my family and at the best price she helped us save hundreds of dollars. Best customer service ever I recommend her to everyone I know
“I highly recommend this State Farm office. Luz and Essie were very knowledgeable, professional and kind. They were able to beat my previous (Geoff) Auto and Home insurance prices by a few hundred dollars. Two big thumbs up.”
Lee (my father)
Riverside
Luz has been my family's agent for a few years. I can genuinely say that I have never met a provider with better customer service! She goes far higher than above and miles beyond for us. There was a brief time I tried to go with a ridiculously cheap provider, and I instantly regretted it. You get what you pay for, but with Luz I get so much more than what my premiums costs. I came back immediately when I realized that other providers only cared about money. Luz treats me like family (if not better), but more importantly, she is honest. She has accurately told me whether a quote from another company was good or bad for me, and yes she did warn me about the other company. I am smart enough to know now that Luz is the best of the best when it comes to taking care of my family and me. Thank you Luz!
Amazing office staff! Luz and Esmie are always so personable and help me whenever I need it. They always strive to give me the lowest rate.
Luz is an amazing agent. The customer service is second to none. She treats you like she’s treating a family member. Goes above and beyond to help you in every process
Luz has been my agent for about 5 years and is always there for me. She handles my rentals my cars my kids cars my wife's Van and my umbrella policy. I always feel very well covered. Whenever I call her she answers my questions right away and I always feel like I am put 1st. I highly recommend Luz to anybody looking for a new insurance agent.
Lucy is really the best and treats you like family.
The best Angency there is in Santa Ana.
My insurance agent Luz is the best! I've been with State Farm for 5 years and anytime I have a question she is on top of it. If i have a new policy she gives me accurate quotes and really takes the time to assist me with my insurance needs. She does it all Car Insurance, Mortgage Insurance, Rental Insurance, refinance car loans and more.
I’ve been with State Farn for about 6 years, Luz has been my agent since. Luz is always friendly and attentive. Every time I have a question I know I can call her, she is always there to help. She has helpful tips on how to save and how to get more coverage for less. She also told me about uninsured motorist Coverage. I didn’t know that with a few dollars more a month, I could get it. I highly recommend Luz to be anybody’s agent.
My insurance agent Luz is the best! She’s so helpful and made signing up for car ins and life ins so easy! She gets things done quickly and efficiently! I’ve never had an issue with her. She’s kind and always has my best interest in mind! I’m so lucky to have found her!
- 4 photos
- 37 reviews
- 5.0 A.M. Best Rating
- Claims Hotline: +1 562-902-0280
- Official Website: http://www.insurewithluz.com/?cmpid=ti00_blm_0001
- Corporate Headquarters: 2653 W La Habra Blvd, La Habra, CA 90631, United States
- Geo Coordinates: 33.932209, -117.976171
- Insurance agency
- Auto insurance agency
- Life insurance agency
- Monday: 9 AM–5 PM
- Tuesday: 9 AM–5 PM
- Wednesday: 9 AM–5 PM
- Thursday: 9 AM–5 PM
- Friday: 9 AM–5 PM
- Saturday: Closed
- Sunday: Closed
- Online appointments: Available
- On-site services: Available
- Language assistance: Available
- Wheelchair-accessible car park: Available
- Wheelchair-accessible entrance: Available
- Wheelchair-accessible seating: Available
- Wheelchair-accessible toilet: Available
- Gender-neutral toilets: Available
- Appointment required: Available
- Free of charge street parking: Available
- Free parking lot: Available
- On-site parking: Available