Irma started off good but quickly turned into a nightmare. She's your typical sales agent, anything for a dollar. She does not return calls. emails or text messages. she makes promises and definitely can't keep them. She's far from professional and I will not recommend her. you are better off calling the 1800 number. stay away from her. The bright side... Her loss, my Gain!

My experience with Irma Garcia at Farmers Insurance was beyond frustrating and unprofessional. From the start, she made me believe that I would be fully insured and even reassured me that she would be there to help with any issues along the way. Trusting her promises, I gave her my payment, expecting to receive the insurance coverage we had discussed.

After I paid her, everything changed. She completely stopped responding to my calls, texts, and emails. I tried reaching out multiple times, but she ghosted me with no explanation. To make matters worse, I found out that I was never even insured, despite her claiming otherwise.

This whole ordeal left me in a much worse position than I was before I contacted her. Not only was I left without the insurance I was promised, but I wasted time and money chasing after her. It's been a nightmare dealing with her lack of communication and professionalism. I wouldn’t recommend Irma Garcia to anyone looking for a reliable insurance agent – she’s done nothing but add unnecessary stress to my life.

I took the time to search for someone to help me with my car insurance. I thought I was in luck when I found Irma, man was I wrong. Never returned calls nor
Emails. Beyond poor customer service
Don't waste your time trying to deal with her. Find yourself a real agent that cares for you and your time.

If I could give less than one star, I certainly would. She takes your money and then ghosts you after promising to help me with my other needs. Stay away from Irma unless you enjoy frustration and stress and if you want to throw away your money!!

I'm a mortgage broker and have had the opportunity to work with Irma for the past couple of years. Its been a pleasure to work with her, she's quick and responsive. When I need a quote, not an hour passes to receive a response. Especially when the Underwriter ask for some type of adjustment to obtain docs, she gets it back to me with 10 minutes. Clients love her too, she makes them feel comfortable and explains the policies in details. I highly recommend working with her.

By far one of the best experiences I have ever had. I highly recommend Irma Garcia She has been one of the best agents I have ever met and dealt with. She has always been there for me on tough times. She answers and responds to my insurance concerns and takes good care. It's exactly what an agent should be. If u need an agent you can depend on or are looking to change agents go see Irma Garcia She doesn't disappoint.

Irma has been great. I have been in contact with her since early 2018 and she has continuously helped me get the best rates for my home insurance. She also helped me get classic car insurance from a partnering agency. I will continue to work with Irma for my insurance needs.

Irma does not just offer insurance, she offers her personal assurance that in your worst moments, she will be there. A friend of mine had a car drive threw the window of her business while she and her daughter were working. With more emotional injuries than physical ones; Irma came to the crash site personally and helped them through the process of their claim.

She is more than just your typical insurance agent.

Nunca contestan el teléfono.

Atienden muy bien el personal es muy atento

If I could give less than one star, I certainly would. She takes your money and then ghosts you after promising to help me with my other needs. Stay away from Irma unless you enjoy frustration and stress and if you want to throw away your money!!

Esta señora miente y tiene mala actitud. Su servicio al cliente necesita mucho trabajo. ella necesita clases de algún tipo. Ella no devuelve las llamadas ni responde correos electrónicos. No le recomendaré a nadie.

I took the time to search for someone to help me with my car insurance. I thought I was in luck when I found Irma, man was I wrong. Never returned calls nor
Emails. Beyond poor customer service
Don't waste your time trying to deal with her. Find yourself a real agent that cares for you and your time.

My experience with Irma Garcia at Farmers Insurance was beyond frustrating and unprofessional. From the start, she made me believe that I would be fully insured and even reassured me that she would be there to help with any issues along the way. Trusting her promises, I gave her my payment, expecting to receive the insurance coverage we had discussed.

After I paid her, everything changed. She completely stopped responding to my calls, texts, and emails. I tried reaching out multiple times, but she ghosted me with no explanation. To make matters worse, I found out that I was never even insured, despite her claiming otherwise.

This whole ordeal left me in a much worse position than I was before I contacted her. Not only was I left without the insurance I was promised, but I wasted time and money chasing after her. It's been a nightmare dealing with her lack of communication and professionalism. I wouldn’t recommend Irma Garcia to anyone looking for a reliable insurance agent – she’s done nothing but add unnecessary stress to my life.

Irma started off good but quickly turned into a nightmare. She's your typical sales agent, anything for a dollar. She does not return calls. emails or text messages. she makes promises and definitely can't keep them. She's far from professional and I will not recommend her. you are better off calling the 1800 number. stay away from her. The bright side... Her loss, my Gain!

Very good customer service

Irma is easy to talk to, has a wealth of information, and always ready with a great answer and also their rates are super competitive!!! I use her for all my insurance needs (commercial and personal)

Awesome customer service .

Irna is great, she makes everything run sooooo smooth even after a refinance. She's always checking in on us, just feels like a family here.

Irma is a very professional insurance agent! She is helpful and resourceful.

By far one of the best experiences I have ever had. I highly recommend Irma Garcia She has been one of the best agents I have ever met and dealt with. She has always been there for me on tough times. She answers and responds to my insurance concerns and takes good care. It's exactly what an agent should be. If u need an agent you can depend on or are looking to change agents go see Irma Garcia She doesn't disappoint.

Irma is a great agent...

Agent is always available for questions and responses are helpful

Gracias Irma, siempre muy amable y profesional durante todo el proceso de obtener nuestra cotización y obtener la aseguranza.

I'm a mortgage broker and have had the opportunity to work with Irma for the past couple of years. Its been a pleasure to work with her, she's quick and responsive. When I need a quote, not an hour passes to receive a response. Especially when the Underwriter ask for some type of adjustment to obtain docs, she gets it back to me with 10 minutes. Clients love her too, she makes them feel comfortable and explains the policies in details. I highly recommend working with her.

I am well just feel I am paying too much insurance

Irma has been great. I have been in contact with her since early 2018 and she has continuously helped me get the best rates for my home insurance. She also helped me get classic car insurance from a partnering agency. I will continue to work with Irma for my insurance needs.

Irma does not just offer insurance, she offers her personal assurance that in your worst moments, she will be there. A friend of mine had a car drive threw the window of her business while she and her daughter were working. With more emotional injuries than physical ones; Irma came to the crash site personally and helped them through the process of their claim.

She is more than just your typical insurance agent.

Do not work with Irma if you value your time and sanity. She got my last name and date of birth wrong in the insurance company system to begin with, the policy coverage was not what I asked for and I couldn't get her to correct them. She doesn't answer her phone or return your call or respond to your email, overall her customer care is very poor. I finally cut my frustration and changed my agent, what a relief.