WE ARE PROACTIVE IN DELIVERING RESOURCES AND SOLUTIONS TO ISSUES AND REMAIN HEAVILY INVOLVED WITH THE EVERYDAY OPERATIONS OF YOUR PLAN. FROM COVERAGE ISSUES, TO SOFTWARE SOLUTIONS TO IMPROVE EFFICIENCY, WE’RE BY YOUR SIDE EVERY STEP OF THE WAY.OUR APPROACH IS TO DELIVER CUSTOMIZED COMMUNICATION RESOURCES TO EDUCATE EMPLOYEES ON THEIR EMPLOYER SPONSORED BENEFITS. THESE TOOLS INCLUDE ITEMS SUCH AS REFERENCE BENEFITS CARDS, COMPRESSED EMPLOYEE BENEFITS SUMMARY PAMPHLETS, TO POWERFUL, INDIVIDUALIZED TOTAL COMPENSATION STATEMENTS.
Working with KBI has been an absolute pleasure! As a small company navigating the complexities of choosing benefit plans, we couldn’t have asked for better guidance. Their team is incredibly knowledgeable and patient, taking the time to thoroughly explain our options without ever making us feel uncomfortable or hesitant about asking questions. They truly go above and beyond to ensure we feel confident and informed in our decisions. We highly recommend KBI to any business looking for exceptional service and support!
The KBI team has been awesome to work with! They take the time to make sure we understand all options and help determine what works best for our company. They are knowledgeable and provide great service. We're so thankful to have them as an extension of our team.
I have been working with KBI for 2 years and have been impressed by their knowledge of the benefits industry and their commitment to top notch customer service. I would recommend the KBI team to any company looking to explore benefits options!
When you need a benefits broker who shows true customer service, always one step ahead of the curve and delivers excellent service year after year with utmost professionalism and care, KBI is the one to call.
KBI has helped our janitorial company in amazing ways, they always go above and beyond to keep us happy and find the best deals when it comes down to open enrollment. Working with them, I have built personal relationships with each rep in and outside of business, 100% recommend them!
Working with KBI, and particularly their exceptional brokers Sam, Megan, Alane, Cristina, and Janice, has truly been a blessing. Their professionalism, promptness, and overall excellence shine through in every interaction. Not only have they seamlessly collaborated with us as their TPA for their clients, but their dedication to representing their clients is truly remarkable. Sam's open enrollment presentation stands out as one of the most top-notch presentations I have seen. Highly recommended!
KBI has been our Broker of Record for years and always continue to offer more and more services. They are creative in their plan designs and are a true strategic partner to us in offering the best employee benefits to our staff. We have the utmost confidence in KBI and look forward to a long professional relationship.
The team at KBI have been life savers! When our old brokers came to me with our renewal, they presented one option with a 32% increase in our premiums, and the benefits were not as rich as we currently had. I told them I was insulted and that we would be moving on. The team at KBI went to work and brought a plethora of options, ideas and plans to the table and knocked it out of the park. Not only did we find a plan that was going to be cheaper (~18% decrease in premiums), but it had richer benefits for our employees! This team goes to bat for your employees - calling doctors, pharmacies and carriers in the event there is an issue. Their customer service is incredible and they are a joy to work with. I would HIGHLY recommend this group to anyone looking for group benefits.
The KBI team has been awesome to work with! They take the time to make sure we understand all options and help determine what works best for our company. They are knowledgeable and provide great service. We're so thankful to have them as an extension of our team.
Working with KBI has been an absolute pleasure! As a small company navigating the complexities of choosing benefit plans, we couldn’t have asked for better guidance. Their team is incredibly knowledgeable and patient, taking the time to thoroughly explain our options without ever making us feel uncomfortable or hesitant about asking questions. They truly go above and beyond to ensure we feel confident and informed in our decisions. We highly recommend KBI to any business looking for exceptional service and support!
I have been working with KBI for 2 years and have been impressed by their knowledge of the benefits industry and their commitment to top notch customer service. I would recommend the KBI team to any company looking to explore benefits options!
When you need a benefits broker who shows true customer service, always one step ahead of the curve and delivers excellent service year after year with utmost professionalism and care, KBI is the one to call.
Working with KBI, and particularly their exceptional brokers Sam, Megan, Alane, Cristina, and Janice, has truly been a blessing. Their professionalism, promptness, and overall excellence shine through in every interaction. Not only have they seamlessly collaborated with us as their TPA for their clients, but their dedication to representing their clients is truly remarkable. Sam's open enrollment presentation stands out as one of the most top-notch presentations I have seen. Highly recommended!
KBI has helped our janitorial company in amazing ways, they always go above and beyond to keep us happy and find the best deals when it comes down to open enrollment. Working with them, I have built personal relationships with each rep in and outside of business, 100% recommend them!
The team at KBI have been life savers! When our old brokers came to me with our renewal, they presented one option with a 32% increase in our premiums, and the benefits were not as rich as we currently had. I told them I was insulted and that we would be moving on. The team at KBI went to work and brought a plethora of options, ideas and plans to the table and knocked it out of the park. Not only did we find a plan that was going to be cheaper (~18% decrease in premiums), but it had richer benefits for our employees! This team goes to bat for your employees - calling doctors, pharmacies and carriers in the event there is an issue. Their customer service is incredible and they are a joy to work with. I would HIGHLY recommend this group to anyone looking for group benefits.
KBI has gone above and beyond what I could ever expect from a broker. I did a LOT of research before making the switch to KBI, and I am so happy I chose them. Mary Ann and Chris and the whole team, have exceeded my expectations in every arena. They are knowledgable, hands on, and have helped me in my function as HR immensely.
We are currently shopping for new payroll platforms and they have been with me on every meeting, guiding me, helping me to ask the important questions, and advising. When I was looking for a new broker, I wasn't even looking for someone who would do all of the above, I was just looking for someone that would take the time with my employees to explain plans and simplify the enrollment process. I got so much more than that. I truly cannot express how grateful I am to the team at KBI and how impressed I am with the work they are doing.
Aside from all the help they have given me, and the fact that they are now what I consider an extension of my one man HR team, they also are genuinely good people and incredibly down to earth. We had a big loss on our team at the beginning of the year and KBI was so thoughtful and compassionate, and generous, it touched my heart. It's very rare nowadays to get the personal concierge attention with a company where they treat you like you're the most important client they have. I have no doubt after calling the referrals they gave me before deciding on them, that they treat everyone like they are their best client! Best move I have made, and I encourage anyone who is hesitant about making the switch, to jump, you won't regret it!
KBI has been our Broker of Record for years and always continue to offer more and more services. They are creative in their plan designs and are a true strategic partner to us in offering the best employee benefits to our staff. We have the utmost confidence in KBI and look forward to a long professional relationship.
We are so fortunate to have KBI as our Benefits Broker and partner! Highly professional and knowledgeable, they pair this with a warmth and responsiveness that takes client service and care to a different level.
With their guidance in the last 6 years, we moved to a self funded model, kept Cadillac level offerings and in doing so experienced cumulative savings in excess of $6.5M.
Mike, Alane and Meredith are a stellar team to work with, and we consider them an extension of the Torani People team and family! I cannot rate them highly enough and would recommend them to anyone looking for an amazing Broker and Partner.
KBI has delivered on their plan to lower our benefits expense. They made me a believer.
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- 11 reviews
- 5.0 A.M. Best Rating
- Claims Hotline: +1 408-366-8880
- Official Website: https://www.kbibenefits.com/
- Corporate Headquarters: 221 Main St #1462, Los Altos, CA 94023, United States
- Geo Coordinates: 37.3786044, -122.1158584
- Insurance agency
- Human resource consulting
- Monday: 7 AM–6 PM
- Tuesday: 7 AM–6 PM
- Wednesday: 7 AM–6 PM
- Thursday: 7 AM–6 PM
- Friday: 7 AM–6 PM
- Saturday: Closed
- Sunday: Closed
- Online appointments: Available
- On-site services: Available
- Wheelchair-accessible car park: Available
- Wheelchair-accessible entrance: Available