Adriana's Insurance Services

1904 San Pedro St, Los Angeles, CA 90011, United States

Adriana's Insurance Services
Company Overview

With 30 years of experience, Adriana’s Insurance currently counts with more than 60 offices in Southern California. Bringing to our client’s insurance services for their auto, home, commercial vehicle, business and we even count with traveling insurance to México! Over 45 companies are trusting us, obtaining and guarantying the best prices. Our company also provides you with auto registration renewal and title transfer services. Adriana’s Insurance value your time, needs and always innovates with services that can give everyone a hand. Quality characterizes us and makes us leaders within the market; our experience and professionalism make the insurance buying process a great experience.

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Policyholder Reviews
Policyholder Review №1

Tuve una increíble experiencia gracias a Manuel ext 13074 tiene un excelente trato hacia las personas e hizo lo imposible por ayudarme de la mejor manera súper amable gentil con bastante educación y respeto hacia mis necesidades de aseguranza vengo de otra compañía con un trato fatal y recibir tanta cordialidad me hizo sentir en familia AGRADEZCO POR GENTE COMO EL

Policyholder Review №2

Ese lente in formación que me dio Manuel muy amable gracias por su buen trabajo nada que ver con otras personas gracias Manuel

Policyholder Review №3

My original payment was $126.59 and additional fee for cash payment in office $15. I need to pay 126.59 + 15 = $141.59
But the company charges me $150 for no reason, I paid $150 which is mean $ 8.41 dollars more

Policyholder Review №4

Policyholder Review №5

Agent was very helpful got me great price thank you Martin

Policyholder Review №6

GREAT PLACE! Definitely recommend if you have a horrible driving record! work with Alex!

Policyholder Review №7

just received a discount with Alexander! He helped me find the right insurance and price for my budget!

Policyholder Review №8

Mario was great!!

Policyholder Review №9

Excelente cervisio Martin Blanco me ayudo con la información que necesitaba para mi aseguranza

Policyholder Review №10

Muy excelente servicio JOSEFINA
GRACIAS

Policyholder Review №11

Great Service! Alexander was very kind with us

Policyholder Review №12

Amazing experience with Martin

Policyholder Review №13

Alexander did a great job in helping me find a policy that was perfect for me.

Policyholder Review №14

Registered my vehicle with Alexander excellent customer service

Policyholder Review №15

Just got my car insurance in less then an hour !! Alexander helped me make this process go fast, he was efficient and walked me through the whole process!!
I appreciate people like Alexander that are hard workers and know how to get to the point !! Thank you !!

Policyholder Review №16

I got insurance with Alexander great service!

Policyholder Review №17

Martin was very helpful as I signed up to get my policy !

Policyholder Review №18

Exelente atención de alexander

Policyholder Review №19

Alexander was very professional, honest, and helpful. He took my payment and made it real easy compared to many other callers. Highly recommend this Adriana’s Insurence, they will not disappoint.

Policyholder Review №20

Martin was very helpful and patient! Explained things very well!

Policyholder Review №21

Martin was a great help. He helped get my prices lower and explained everything in great details. Highly recommend!!

Policyholder Review №22

Alexander is the best. Super helpful and so kind. Deserves a raise for sure.

Policyholder Review №23

Alexander has great customer service he was very helpful and answered all my questions.very nice gentlemen.

Policyholder Review №24

Martin was very pleasant and patient with me. Thank you so much 😁

Policyholder Review №25

I spoke to Martin and he assisted me. He was very friendly. He explained everything to me and answered all my questions. His service was amazing. I would recommend others because of how helpful he was.

Policyholder Review №26

Thanks Martin enrique blanco for all the information really professional I recommend Martin. And I give you 5 ⭐️

Policyholder Review №27

So glad to have the information with Adriana’s insurance thank you Martin Enrique blanco for your service really professional and helpful thanks again. I recommend Martin for any questions .

Policyholder Review №28

Martín was a big help!

Policyholder Review №29

Fue un excelente servicio que tuve oy en esta compañía Martin fue de mucha ayuda

Policyholder Review №30

Excelente servicio
Muchas gracias Adrián por ayudarme 👍

Policyholder Review №31

If you guys are lucky enough to speak to Alexander, you’ll be happy to have called Adriana’s insurance. I called last week & he was beyond patient when speaking to me, walking me through everything. He definitely went above and beyond with assisting me with a policy. Thank you again!!

Policyholder Review №32

Martin was very helpful and patient! 😊

Policyholder Review №33

Alexander did an AMAZING job helping me get my insurance and took his time explaining things to me. Highly recommend having him help you get the best price for your insurance.

Policyholder Review №34

Alexander was AMAZING! That’s who you want to talk to!!!

Policyholder Review №35

I was assisted by Martin today, he's so helpful and was able to give me the best quote.

Policyholder Review №36

Great service from Martin.

Policyholder Review №37

Una excelente atención de Alexander, me ayudó para conseguir mi seguro que más me convenía, muy rápido el servicio totalmente recomendable.

Policyholder Review №38

Made a payment with Alexander

Policyholder Review №39

ALEXANDER

Policyholder Review №40

Martin is a big help awsome customer service

Policyholder Review №41

Martin was really nice and helpful , answered all my questions,

Policyholder Review №42

If I could give negative I will there so basura with there clients especially that one manager there 🫤 .

Policyholder Review №43

Martin was really helpful and provided me with the best pricing possible.

Policyholder Review №44

Wonderful company, I definitely recommend alexander He's been awesome at finding the best coverage for me! Even after getting in an accident and being ticketed, he helped to find me coverage that is affordable.. 🙏

Policyholder Review №45

Made a payment with Alexander, had amazing customer service and helped me right away with what i needed 🙏

Policyholder Review №46

Martin was friendly and helpful

Policyholder Review №47

Martin was extremely helpful in getting my insurance reinstated he really explained all my options he really took the time to listen to my needs thanks again Martin!

Policyholder Review №48

Alexander went above and beyond to help with my insurance needs I would definitely recommend them if you’re in the market for insurance.

Policyholder Review №49

Meatendio Alex

Policyholder Review №50

Policyholder Review №51

Checked my policy with Alexander today helped me out , thank you so much!

Policyholder Review №52

Exelente servicio por parte de Alexander Muchas grasias!!

Policyholder Review №53

Martín fue de gran ayuda

Policyholder Review №54

Martin was very helpful and got me an even better rate than I expected

Policyholder Review №55

Martin Blanco was very helpful on providing car insurance information. Thank you so much!! Thanks for all of your help!

Policyholder Review №56

Martin did a great job of answering all of my questions and finding me the most affordable option for what I was looking for.

Policyholder Review №57

I called Adrianna’s insurance after talking to a few brokers who said they could not get me insured. Alexander handled my phone and should such great customer service. I was stressing, explained my dilemma, right away he told me not to worry, “that’s nothing, I got you!”

He was able to right my policy and save me money…. before I know it I was signing paperwork and had my ID cards with in an hour!

Thank you so much Alexander saved me a work a stress, and got things handled. You’re the best!!

Policyholder Review №58

Martin helped me out today he was very nice and was very patient and helpful!

Policyholder Review №59

Alexander

Policyholder Review №60

Make Alexander

Policyholder Review №61

Martin offered me great customer service and answered all of my questions. Thank you Martin for the help.

Policyholder Review №62

Martin was very helpful and gave us great customer service. He helped us to get the right insurance for our vehicle. Smooth transaction

Policyholder Review №63

Martin was the best sales rep in the world. If he needed a kidney transplant, I would volunteer.

Policyholder Review №64

Martin was super helpful and patient! he gave me a good price for my auto insurance!

Policyholder Review №65

Holman did a fantastic job, completely took care of my questions, very efficient.
Credit to company

Policyholder Review №66

Meatendio a lesandres

Policyholder Review №67

Very helpful and got it done fast!

Policyholder Review №68

Policyholder Review №69

The deal was spectacular! Alexander helped me out so much. Definitely talk to that man for anything!

Policyholder Review №70

Awesome service! Received a policy with Alexander.

Policyholder Review №71

Buen servicio

Policyholder Review №72

Earlier today, I had the pleasure of speaking with Alex from the Ranch Cucamonga location regarding auto insurance. Alex was extremely personable and efficient. He also took time to listen as well as find the best possible quote/auto insurance to meet my needs. Alex definitely represents the organization very well. Based on his demeanor and positive interaction, I would not hesitate to recommend the agency.

Policyholder Review №73

Hice un pago con Alexander

Policyholder Review №74

received assistance with Alexander

Policyholder Review №75

Fue una muy buena experiencia Adriana’s insurance . Exelente servicio aclararon todas mis dudas . Me atendió Hugo fue muy amable y obtuve mi seguro gracias Hugo nuevamente

Policyholder Review №76

Alexandro was a very great help ,thanks for your service

Policyholder Review №77

RECIEVED ASSISTANCE WIRH ALEXANDER.

Very helpful. Answered all my questions and quickly got me the coverage I needed.

Thank you for all the. Help.

Policyholder Review №78

Very helpful and nice

Policyholder Review №79

Policyholder Review №80

The amount of unprofessionalism there was experienced by this one employee at this location is unbelievable. This one man who refused to give us their name is a huge reason we decided to change insurance providers. From the first day of asking why our insurance is being raised, this man was rude from the being and being so blunt of saying we "can change insurance, but it wouldn't matter." A couple of days later, when we finally found a better choice for our insurance, we came in to cancel our insurance policy. This man was not even giving us the proper form to cancel the insurance policy, so let alone not knowing how much the cancelation fee would be. He was saying it would be 50-100 dollars. The actual cancelation fee would cost $20. What would the employee do with the extra money if we proceeded with the cancelation process with this scammer. Thankfully, we went to another location that had a much better experience and was not a difficult process at all. It could've been an easy cancelation process, but this individual does not know how to properly do their job or show any form of professionalism.

Policyholder Review №81

buen servicio muy el personal

Policyholder Review №82

Policyholder Review №83

I went directly to this location to get information on my coverage to provide to my lending bank. When I tried adding my bank as a lienholder, the guy helping me said he wasn't able to do it said he'd to do Friday morning and send me the updated information. It's now Tuesday and I have received anything. Tried calling their office about 4 times, some picked up. While explaining the situation, she hangs up. I'm now on my 8th attempt.

Policyholder Review №84

Falta de información

Policyholder Review №85

Policyholder Review №86

😎

Policyholder Review №87

Great value for a good insurance

Policyholder Review №88

I want to give a big huge thank you to Sherry, from the start of obtaining my policy, during a misunderstanding with my payment she has been so helpful, and goes out of her way to listen and understand how to help me. She is now my go-to agent!! 🫶🙏🙏

Policyholder Review №89

Policyholder Review №90

Policyholder Review №91

On hold for hours and transferring to different telephone operator.

Policyholder Review №92

Policyholder Review №93

Excelente servicio saludos 🙂🙂🙂🙂🙂

Policyholder Review №94

I was disappointed that they charged a $201 brokerage fee. The guy who helped kept asking the girl in front for help and could not explain the policy in detail. The girl was very good at her job and started to help me and another customer at the same time. This guy needs more training in my opinion, before he is on the floor by himself.

Policyholder Review №95

My mom got insurance at this place and she is paying a reasonable price for the vehicle she has. We had quoted elsewhere and the prices where really high. Kelly helped us and was very clear on what we needed. The office is clean. Overall I would recommend buying insurance here.

Policyholder Review №96

In this location you are able to do suspension removals on your car registration within 20 minutes which online can take days. The lady who helps you in this office is really helpful ask for Kelly and she’ll help you with any DMV transactions.

Policyholder Review №97

Kelly is the only person I go to do my payments with
She is reliable and helps me with any problem I have.
Any changes I have to make to my policy she always helps me.
100% recommend her.

Policyholder Review №98

I want to thank Kelly Jimenez , she doesn’t just gives you a quote but helps you understand and provide the appropriate coverage you need for Auto.

Policyholder Review №99

La senorita Kelly ayudo a mi familia encontrar precios bajos a comparacion de otro lados. Fue muy atenta. Si le llamas antes de llegar no tienes que hacer linea.

Policyholder Review №100

over charged me $389 for liability and said i have to pay $220 in 17 days and every month on san Pedro the when ask for a refund they said I have to wait for a check in the mail and told there hr I paid cash when I used my debit card SMH best to go online i paid $35 a month

Policyholder Review №101

Bad customer service

Policyholder Review №102

Abraham was so helpful and he was patient with me while I was still deciding between liability and full coverage. He explained the difference, state requirements for bank lienholders, and manage to find a real low price for switching from AAA insurance.

Thank you Abraham!

Policyholder Review №103

Triste desecionado frustrado a cada rato me cambian Los precios me Dan un precio y despues me llega el doble 😪😰

Policyholder Review №104

Policyholder Review №105

Muy caro y cualquier cosa t empiezan a cobrar extra,no los recomiendo.

Policyholder Review №106

Excelente cervicio

Policyholder Review №107

Policyholder Review №108

Mal cobran mucho por la mensualidad

Policyholder Review №109

Me gusto mucho COMO ATENDIÓ Tania de la Paz EXCELENTE SERVICIO

Policyholder Review №110

Soolo que no ers con migo como tu jefe. Bueno en el negpcio pero afiera de el soy tu amigo. Tu pana . Tu papi chulo. Tu rrorin. Lo que gustes como qieras y donde kieras . 400 o 500 por pary aguanto.Diseaanuel /mahm good mean

Policyholder Review №111

Excelentes 👌

Policyholder Review №112

Policyholder Review №113

Tuvimos la suerte de ser atendidos por Ricardo Lomeli, nos guió vía telefónica por todo el proceso y fue muy amable

Policyholder Review №114

I got a great quote found by my agent Lizeth Gaona and had a discount found for me. I appreciate the customer service and the patience to finding the best price and comparing insurance companies. I highly recommend!

Policyholder Review №115

Policyholder Review №116

Agente Claudia Rivas me tomó el pago y siempre he venido con ella y me atiende con mucho profesionalismo

Policyholder Review №117

Estuve el dia de hoy y me atendio Claudia Rivas con muy buena atencion al cliente , la recommendo

Policyholder Review №118

Went to adrians insurance over a problem with my car insurance an claudia rivas help me without any hassle and problems which i appreciate to the fullest extent

Policyholder Review №119

El personal es muy déspota Cómo que le hace falta educación a su personal de Adriana's Insurance

Policyholder Review №120

Bueno

Policyholder Review №121

El dia de hoy fui a la oficina de adrianas insurance me atendio claudia rivas ,me dio un buen servicio y siempre es muy amable ,lastimosamente estaba un poco a purado peto regreso manana para seguir con la quote par concretar el contrato

Policyholder Review №122

Muy buen servicio, Claudia Rivas fue muy atenta y me ayudo con la informacion de un documento que me hacia falta para completar mi aseguranza. Todo fue muy profesional.

Policyholder Review №123

Great customer service. Im definitely Recommending all my friends.

Policyholder Review №124

Excelentes planes

Policyholder Review №125

A mi me antendio Claudia y me fui totalmente satisfecha con su servicio la recomiendo totalmente

Policyholder Review №126

Policyholder Review №127

Really like how Claudia Rivas helped me with my car insurance she was really respectful and on it. Highly recommend here when needed for Insurance.

Policyholder Review №128

Policyholder Review №129

Great experience with Claudia helping me on the Car insurance. Great price

Policyholder Review №130

Policyholder Review №131

Policyholder Review №132

Depende la persona que te atienda soy honesto Así como hay malas hay buenas personas lástima pero le doy cinco estrellas por la persona que me atendió y su nombre es Yesenia A ella le doy las 5 estrellas

Policyholder Review №133

Overpriced Insurance for sure!

Policyholder Review №134

Policyholder Review №135

Policyholder Review №136

Policyholder Review №137

Service is always good ,today this guy, Danni Hernandez. Help me with my insurance ,he is very friendly and gave me very good customer service👍

Policyholder Review №138

Muy rápido y amable

Policyholder Review №139

Policyholder Review №140

Great service.

Policyholder Review №141

Muy buen servicio

Policyholder Review №142

Meparesio.buen servicio

Policyholder Review №143

En alguna información nos confunden,el agente no enfoca al cliente, imaginen que pasa 5 días ó más sin cobertura

Policyholder Review №144

This is what happens when you don't volunteer for insurance fraud. Insurance fraud will pick you. This kid had no driver's license no insurance. Punched it from a stop sign 20 feet and this is what I got. Watch out for these fool only driving with a California ID no driver's license no insurance.

Policyholder Review №145

Policyholder Review №146

Responden de inmediato

Policyholder Review №147

They are not organized

Policyholder Review №148

Policyholder Review №149

Policyholder Review №150

Buenos precios

Policyholder Review №151

Mucha espera

Policyholder Review №152

Policyholder Review №153

Were meet by Claudia not very professional , honest or reliable.
Do you think I will ever do business with you again
t

Policyholder Review №154

Good service÷help with answer s to my question s

Policyholder Review №155

Buen servicio al cliente

Policyholder Review №156

Ok not bad ! Service ok

Policyholder Review №157

Exelente servicio principalmente la persona q me atendio (claudia)

Policyholder Review №158

Policyholder Review №159

Pésimo servicio y precios muy caros. No lo recomiendo

Policyholder Review №160

Not too busy

Policyholder Review №161

Put flyers on my car everyday causing hundreds of people to litter all over Los Angeles.

Policyholder Review №162

Policyholder Review №163

..pesimo servicio..

Policyholder Review №164

Policyholder Review №165

Policyholder Review №166

Carolina es super linda y conoce muy bien las coberturas y como ayudarte en tu pago mensual.

Policyholder Review №167

Muy mal servicio llegas 20 minutos antes de que sierren y ya están con la cartera colgada listas para irse les dices que aún falta para que sierren y contestan que no tienen sistema

Policyholder Review №168

Mal Servicio, no recomiendo.

Policyholder Review №169

Call for a free quote today rain or shine!

Policyholder Review №170

Exelente

Policyholder Review №171

Got Adrianna’s insurance by being put on my son in laws policy, 500 deductible with 200 premium and 111 a month. Then asked about being put on my own policy and the amount then went to 667 premium and 387 a month 500$ deductible.

That was a lot in my mind. I called AAA auto insurance and ended up purchasing $500 deductible 367$ premium and 274$ a month with free renters insurance!!! I let them know I already paid Adriannas and they said they’d need to refund me because now I’m double covered.
Adriannas was made aware and said I would not be refunded but they would credit the insurance group policy I was on 83$. And they keep the 200$ premium... now I don’t know anything about any of this but it sort of don’t seem right. For example if I stopped speaking to my son in law which the credit will go back to, how do I get my money back?

Either way it is what is it and I ended up being blessed to get the best auto insurance there is AAA, and cheaper with renters insurance!!! I’m still winning. Just wanted to share my experience with Adriannas.

Policyholder Review №172

Mmmm. Creo que son muy vale madte

Policyholder Review №173

Buenos precios

Policyholder Review №174

Policyholder Review №175

Nice people!!! They answered all my questions

Policyholder Review №176

Pase el dia domingo en la mañana por Adriana's Insurance de la oficina de la San Pedro y me atendió la agente Jaylene. Fue muy servicial y atenta en todo el trámite. Estoy conforme con el precio de la aseguranza y la cobertura adquirida. Perfecto porque atienden los dias domingos, mi único dia libre, otra razón más para continuar con ellos.

Policyholder Review №177

Servicios DMV disponible.
Personal muy capacitado para ayudarle con su seguro de auto . Disponible 7 días de la semana . No cita requerida.

Walk Ins welcome

Policyholder Review №178

Excelente service low monthly payments and nice office.

Policyholder Review №179

Policyholder Review №180

Son los peores y por las mueres que atienden

Policyholder Review №181

Policyholder Review №182

Se tardan muncho en hacer tramites y no culplen con los plasos que establesen

Policyholder Review №183

Muy mal servicio y el personal le falta más preparación para atender al cliente.Cobran por todo y tienen muy poco personal

Policyholder Review №184

Jailene is so sweet and helpful, super fast service and THE PRICES THO!! Just make sure you get full coverage.

Policyholder Review №185

Policyholder Review №186

Policyholder Review №187

Cool staff..reasonable quotes/prices

Policyholder Review №188

Great people nice and good with wonderful service

Policyholder Review №189

Policyholder Review №190

Policyholder Review №191

Policyholder Review №192

La amabilidad con la k la señora me atendió muy bien es una señora con mucha paciencia y muy alegre

Policyholder Review №193

Bad service. Lady Ran my drivers license and started telling me i had tickets and that i had 1 point on my record. Then wanted to charge me 135$ a month on an old car that i have. Mind you, i have 15 years+ of excellent driving. Ive never known of a 1 point on my record. I left the office. I then got with Allstate and this is whst i call excellent service and quotes. Man ran my credit. He did not see pending tockets or points. He then offered me 35$ a month. Say No To Adrianas BS Insurance

Policyholder Review №194

Policyholder Review №195

Policyholder Review №196

Company Details
  • 6 photos
  • 196 reviews
  • 4.0 A.M. Best Rating
  • Claims Hotline: +1 213-279-6993
  • Official Website: https://adrianasinsurance.com/
  • Corporate Headquarters: 1904 San Pedro St, Los Angeles, CA 90011, United States
  • Geo Coordinates: 34.027206, -118.25727499999999
Insurance Products
  • Insurance agency
  • Auto insurance agency
  • Home insurance agency
  • Life insurance agency
  • Motorcycle insurance agency
Business Hours
  • Monday: 9 AM–7 PM
  • Tuesday: 9 AM–7 PM
  • Wednesday: 9 AM–7 PM
  • Thursday: 9 AM–7 PM
  • Friday: 9 AM–7 PM
  • Saturday: 9 AM–5 PM
  • Sunday: Closed
Service options
  • Online appointments: Available
  • On-site services: Available
Accessibility
  • Wheelchair-accessible car park: Available
  • Wheelchair-accessible entrance: Available