I recently switched my State Farm Agent to Pam Shelton-Allen’s State Farm office. I couldn’t be more impressed with the level of service I’ve received so far, especially from my agent, Megan. Megan makes you feel valued as a customer and truly cares in the level of service she provides. I feel valued as a State Farm customer again based on how I’ve been treated so far. If you’re looking for a new agent or thinking about switching your current agent, you can’t go wrong with Pam Shelton-Allen’s State Farm office on Oakdale Road in Modesto. You will not be disappointed. Thank you Megan for all your help over the past months. I truly appreciate it.

I have been with Megan and Pam for almost 10 years now. Anytime I am in need, Megan is ON IT. She is extremely knowledgeable, professional and engaging with all of her clients. Whether in an accident, purchasing a new vehicle, or just wanting to review policy options, the customer service they provide is exceptional. Megan stays current with the market, and updates each of her customers should better options arise to accommodate their needs, ensuring perks and benefits never fall through the cracks. They are incredible!

Megan and Pam have been wonderful agents for years of knowing them. Helpful in so many ways and always give you that personal agent feeling. They are very knowledgeable and always look out for their clients. I definitely recommend this office.

I’ve never experienced this level of customer service with any other insurance provider. I’ll never go anywhere else. Megan has always been the most helpful person for me with whatever i need and i really appreciate her and Pams other team members as well. Keep up the good work guys!

Even though she wasn't able to help me at the moment to switch over. She took the time to show me how my husband and me can save money with our current policy. Next time this year we will be State Farm customers. Thank you Pam

I highly recommend this office. I've been to different agents in the past, and have never been treated so well by Pam and her team. Pam's office is extremely knowledgeable and helpful. I've had nothing but positive experiences there. Laura is my go to person... she's very attentive and thorough and always makes sure my family is taken care of. She has all the answers from auto to life insurance. We have peace of mind knowing that we're taken care of no matter what.

Had to write this review today so I’ve been going to Pam for 20+ years I had a friend call that goes through a different insurance company that got hit by a non insured motorist and is going to pick and pull rather than use her insurance never have I even had to thank of that Pam’s office is always there if you don’t understand something they’ll walk you through it this office is truly a blessing and makes my everyday so much easier thank you guys for everything you do

I tried starting my own policy after being on a family policy with State Farm, and they did not seem particularly interested in assisting me, and their website did nothing.

I recently switched my State Farm Agent to Pam Shelton-Allen’s State Farm office. I couldn’t be more impressed with the level of service I’ve received so far, especially from my agent, Megan. Megan makes you feel valued as a customer and truly cares in the level of service she provides. I feel valued as a State Farm customer again based on how I’ve been treated so far. If you’re looking for a new agent or thinking about switching your current agent, you can’t go wrong with Pam Shelton-Allen’s State Farm office on Oakdale Road in Modesto. You will not be disappointed. Thank you Megan for all your help over the past months. I truly appreciate it.

I tried starting my own policy after being on a family policy with State Farm, and they did not seem particularly interested in assisting me, and their website did nothing.

Even though she wasn't able to help me at the moment to switch over. She took the time to show me how my husband and me can save money with our current policy. Next time this year we will be State Farm customers. Thank you Pam

Had to write this review today so I’ve been going to Pam for 20+ years I had a friend call that goes through a different insurance company that got hit by a non insured motorist and is going to pick and pull rather than use her insurance never have I even had to thank of that Pam’s office is always there if you don’t understand something they’ll walk you through it this office is truly a blessing and makes my everyday so much easier thank you guys for everything you do

I have been with Megan and Pam for almost 10 years now. Anytime I am in need, Megan is ON IT. She is extremely knowledgeable, professional and engaging with all of her clients. Whether in an accident, purchasing a new vehicle, or just wanting to review policy options, the customer service they provide is exceptional. Megan stays current with the market, and updates each of her customers should better options arise to accommodate their needs, ensuring perks and benefits never fall through the cracks. They are incredible!

Megan and Pam have been wonderful agents for years of knowing them. Helpful in so many ways and always give you that personal agent feeling. They are very knowledgeable and always look out for their clients. I definitely recommend this office.

Best in the business. 🙏👍

I’ve never experienced this level of customer service with any other insurance provider. I’ll never go anywhere else. Megan has always been the most helpful person for me with whatever i need and i really appreciate her and Pams other team members as well. Keep up the good work guys!

Very personable, knowledgeable and helpful staff. Pam Shelton is the best!

Pam and her team are incredible!! If you have any questions regarding auto insurance or life insurance reach out! They were able to answer all of my questions!

Pam's State Farm agency is always friendly, helpful and goes out of their way to explain all of their products--Megan is exceptionally helpful with life insurance.

Changed from AAA. What a difference personally and saved money

Even though I don't have big changes to report when they make the annual call to check on my existing coverage, it feels good to know they keep better track of my life's details than I do. And I usually have a general question about insurance that they answer while we chat. Thanks, Chelsea!

Called in for a quote and it was fast and easy. Best state farm office in Modesto

I feel really blessed to have had a conversation with this agency family and learn more about how I can protect my family with life insurance... This literally helps me sleep a bit better at night! Thank you. Thank you. Thank you.

Pam Shelton-Allen at State Farm Insurance has been a pleasure to work with. She helped us with our insurance policies. Very knowledgeable and answered all our questions and concerns which eased our minds that we were getting the best care. Her follow up to make sure everything was done that we needed. I will recommend her and State Farm to my friends and family from now on. Very happy we have her on our side.

When it comes to knowledge, experience and customer service Pam’ office is the one! Don’t look no further!
Pam’s honesty and professionalism is outstanding! So happy knowing that my family and I are taking care of for all our autos, trailer and life insurance needs! Yes life insurance TOO!! Something most of us don’t think about, but need it the most! Give Pam and her awesome Team a call today! You won’t regret it!

Pam Shelton-Allen Is Amazing. She helped us with our insurance needs. Great follow up service. I would highly recommend her and State Farm Insurance for all your needs.

Great experience very professional couldn’t ask for better service

I wanted to take a moment to express my complete satisfaction with my State Farm agent Tim. He was very understanding and thorough. You got to ask for Tim!

Having a yearly review of my policy that bundles multiple things is always a great experience. Chelsea did a great job of going over every section, explaining the coverage for each one and the option to change anything if needed. I am happy with my policy and the customer service they provide.

I highly recommend Pam Shelton-Allen. Pam and her entire office have always been so helpful whenever I have questions. The communication and kindness from Pam and her team have been unmatched to any other insurance company I have dealt with. Thank you Pam and team for being the best!

This insurance office is top notch for sure!!!! Very respectful, very reliable with an at home feel. Our family was with another big name insurance for years that didn't treat us so well. Pam and her staff welcomed us and took care of our needs!!! Thank you so much for all you do.

Pam’s office staff is very knowledgeable and easy to work. They are always willing to answer your questions and have your best interest in mind

Pam does a great job in finding you the best insurance for your needs without over insuring which keeps the cost down.
She is always ready to assist us with any questions.
I would recommend her for all of your Insurance needs.

I just want to share how awesome and caring I found Laura to be. She is very attentive to the needs of others, and I appreciate how reassuring and comforting she can be when it’s needed. I highly recommend this agency for how they make you feel.

The employees here are amazing. If you’re looking for help or some answer these guys have it!

They are an amazing team who are very easy to work with. They explain everything so that you actually understand the insurance world. They’ve been our families go to for many years and I highly recommend them.

I can't Thank Laura R. Enough for always taking care of my elderly parents!!! Thank you for always being available to answer our questions. We appreciate you so much.

Jennifer is such a life saver! She was so understanding, knowledgeable, and kind!

I’ve been with State Farm for about two years now! Jenny Olivas has always been super helpful. I always have so many questions on my premium and she never hesitates to help. If you ever need to call make sure you ask for her !

Highly recommend this office. Staff is so welcoming and patient. Jennifer helped me with a quote and I can say her customer service is 10/10. Will be recommending to my family and friends.

Pam Shelton and her associates are professional, knowledgeable, and efficient. Highly recommend.

I’m so happy I followed a friend of mine’s recommendation for this office years ago! The staff are amazingly friendly. The mother/daughter duo team has always made my family feel welcomed and comfortable. They have proved on multiple occasions that our best interest is truly what they care about. They are always going out of their way to find savings for us in our multiple policies throughout the years. They are very knowledgeable and I know I can be completely honest with them to give me the right advice.

Great experience. Natalie is so very kind, listens well and really helps in decision making. I did not feel pushed into doing anything I had not set out to do. Highly recommend.

We love this office and staff that work here. Theyre very friendly, professional, and always helpful. Would definitely recommend

This office is one of the most professional offices I’ve ever had to use. The staff was wonderful and helpful and I am so happy that even when things got confusing or stressful for me, they had my best interest and spoke to my knowledge level. Thank you Pam Shelton-Allen State Farm! To anyone who was on the fence, if you are shopping around for this service, this is your place!

Very helpful! Highly recommend! Thank you Natalie!

Megan was amazing she was right on it when u called her absolutely a sweetheart took care of everything for us we will always deal with Megan if there is any problems we have in the future thank you so much Megan and state farm

Saving me a lot of money than my previous insurance company! Very personable people as well.

this office is awesome and everyone is so friendly

Very friendly - I’ve called a few places for quotes and this office, by far, has been so proactive in answering any questions I had. Natalie in particular had been very helpful. Would absolutely recommend this Agency!

Easy to work with and straight forward help

They have amazing customer service. I work with Chelsea Sanyaolu and she is always patient when explaining things to me and following up.

I called in to get a quote on renters insurance and everyone was very helpful and nice!

I Called in to ask some questions and Natalie was extremely helpful!

I'm so pleased with the services provided by Pam Shelton-Allen's office. Any and all insurance with a very reputable company puts the stress at ease. Megan made it simple and easy and has been so helpful to our family. I'm so grateful for their help, guidance and caring nature. If you need someone knowledgeable and willing to put your best interests first, then you've come to the right place.

This is one of the best insurance offices I’ve worked with. Jennifer is so attentive and kind. Recommend coming here!

Always a pleasure working with Pam, Chelsea and Team!

This place is amazing! Jennifer is my go to person but everyone in the office is great too. Easy to get along with everyone. Pam runs an awesome office, super friendly and respectful! 10/10💪🏼

Best experience ever never will go anywhere else. Nicest people ever love them.

The vibe of this office was amazing when I came in to get a quote! Everyone is so sweet and helpful! 10/10 service

Pam is a highly caring and efficient agent. She goes above and beyond to take care of her clients. She makes sure all of your needs and concerns are addressed while making suggestions towards your best interests. She is an expert in her field. I highly recommend Pam for all of your insurance needs.

👍🏽

I highly recommend this office. I've been to different agents in the past, and have never been treated so well by Pam and her team. Pam's office is extremely knowledgeable and helpful. I've had nothing but positive experiences there. Laura is my go to person... she's very attentive and thorough and always makes sure my family is taken care of. She has all the answers from auto to life insurance. We have peace of mind knowing that we're taken care of no matter what.

We have been using Pam Shelton's office for our business (and my personal) auto insurance and they have always been communicative and more than easy to work with. 11/10

The Pam Shelton team is amazing. From customer service to even calling to wish you a happy birthday. Taking the personal step to make you feel good. They care about you and your needs. They are not out to sale the most expensive insurance, they sale you want you need and explain all the cost. Best Insurance Company ever!

Very good insurance company.
Megan is a very good insurance agent who cares for her costumers .

Always easy to reach and work with. Would definitely recommend!

Working with Pam and her team is a joy. Everyone is friendly, professional and very helpful!

Pam's office is great. They know their stuff. She did irritate me one time, but it's fine...They have really great service. She even said you can just give the tow truck driver her name...and it will all be taken care of.

Megan was such a huge help and fix the problem that I was having very professional. And just because of how she handled the situation I'm going to be switching my insurance that I have on another vehicle to her and personally only deal with her Megan is very good at what she does and gets it handled the first time and I appreciate that if you're looking for insurance life insurance anything call Megan and have her take care of you.

Had a great visiting with Megan today. Thank you for the great service and helping me with that life insurance policy.

I cannot say enough good about Pam Shelton-Allen --and I have been with State Farm for over 20 yrs. I just hung up with over an hour consultation with her, and she did not hesitate to assist me with all my questions and concerns. I have also talked to Laura in the office before, with a helpful response as well. Thank you for providing great customer service! I really appreciate the dedication of this team.

Great service...Megan is the best.

Pam's office is amazing! I feel like Megan really cares and she wants to protect her customers and their families. ❤

Excellent customer service! From minor changes to dealing with claims I have had only positive experiences here. The staff is knowledgeable and helps you get things done! They actually help you to understand and insure that you are informed about what your options are. Your not just an account here!

"Like a good neighbor Pam is there" This Lil jingle rings true. Pam is a knowledgeable, professional Insurance Agent. She takes the time to make sure you know what your buying, how your coverage works and how it covers you and your family. She educates you on not only the Insurance product you are purchasing, she also has a personal interest in you as a client. If you want to have a person on your side, then it's Pam Shelton-Allen's office. Megan the Office Manager is knowledgeable, proffesional and super helpful, and when I mean super helpful I mean she came and helped me at the site my car accident. Can you say that about your Insurance Agent? I can 😁

Jennifer was very helpful took her time to explain my options for my budget. I highly recommend anyone looking for insurance to give her a call.

Knowledgeable, Caring and Efficient are just a few of the words I would use to describe Megan at State Farm in Modesto, Ca. As soon as you step in the door you can feel the positivity & see the friendly faces and it gives a sense of security that everything will be ok. Whether you’re there for Car, life or home insurance I can assure you that Megan will take care of any and all your needs!

I have such a great connection with my Insurance Agent Pam, Megan and their team at State Farm Insurance. I'm Happy with what I pay for Insurance for my Home, Business & Vehicles and I have no interest in going elsewhere.. thank you for the great service.

This is the best insurance company! I have been a customer for many years, and will never go elsewhere. Megan is very knowledgeable for all your insurance needs. Always a phone call or email away.

This branch is AMAZING! Megan has done nothing but help get me the best deal possible for years. Highly recommend this branch to everyone.

Pam, Megan and the rest of the staff definitely know what they are doing. These people want nothing but the best for their customers and they break it down in layman's terms. Super knowledgeable and service is superior. For financial advice or if you need the best insurance coverage definitely go these ladies.

I absolutely love this agency Pam and her staff have the best customer service and Megan goes over and beyond for her customers always willing to help and go the extra mile! I highly recommend State Farm

Megan is super friendly and awesome! She was very professional and helpful

Excellent staff who pays very close attention to detail. Friendly too

Very responsive, professional and helpful! I highly recommend them.

Love the people in this office, especially Megan and Pam. They are very knowledgeable and always willing to listen and help.

This office is great. They are always willing to help my family find ways to save money on our car and life insurance policies. Pam and Megan genuinely care about their customers and go above and beyond to get the job done!!

Pam works hard FOR her clients and to create a positive experience as often as possible. I have yet to see an agent who will go above and beyond, EVERY time; until now.

Great customer service and always on top of it! Megan is always making sure my rates are the best! I would highly recommend for all you insurance needs!

Pam and her staff are amazing especially Megan. She is so friendly and helpful with all insurance needs you have. The best service you will every find in an insurance office! Would never think of going anywhere else.

Megan was the best ever. She was a huge help. Very professional. The world definitely needs more Megan's. Highly recommend her when calling in.

Pam Shelton's office is awesome! Very nice people and ready to help you. I dealt with Megan for my life insurance policy and she did a great job explaining things to me. She made me feel comfortable with my decision and what will fit right for me and my family. I will defiantly recommend anyone over to Pam's office for their life insurance needs. Thank you Megan!!

So simple, I was in and out! Love that it's close to my neighborhood.

This office is the best. They handle all of my insurance needs and I appreciate how thorough they are in explaining the products and choices.

Pam and her team are the absolute best! I came to her from another agent after not getting great customer service and I am so happy that I did. Not only did I get a better rate but they helped me sort through the coverage I had and now I have exactly what I NEED (nothing more, nothing less) and my coverage is so much better. I love that I can trust that I am getting treated fairly and that they have my best interests in mind. I always appreciate Megan spending the time with me to explain everything and answer all of my many questions. She definitely goes above and beyond and has even gone in on days off to help me when we purchased a new vehicle and needed coverage right away. I appreciate all that they have done and continue to do for me and my family.

Pam has been my agent for quite a few years. I have always found Pam and her staff to be very friendly, helpful, and knowledgeable. I would recommend Pam and her staff to anyone. I have never been able to beat State farm rates for my auto coverage for more than a decade.

Pam is a great agent. She is very knowledgeable and thorough. She helps you through the whole process. I would recommend Pam to anyone.

They did a great job helping me when I was having some car trouble.

I would just like to start with the outstanding customer service that has been offered to me they make me feel comfortable there always willing to listen they’re always there to help and their major priority is saving your money because they enjoy your business I recommend pam to anybody. You’re making a mistake if you do not get your quote to them first renters insurance home insurance car insurance all types of insurance

Great service...wonderful personality...extremely helpful... Im happy so far !!

Pam Shelton-Allen is an amazing insurance agent. She insists her office team treats her customers professionally, honestly and provide them with excellent customer service. Just one call into the office and you’ll find not all State Farm offices are alike. You’ll be glad you did!

She is amazing. If you are in need of insurance and are looking for more than a bill each month .... this is your place! She cares about her clients and I am thankful she is my agent!

We've been with Pam's office since 2008, and have always felt like we are in good hands. We moved several times since then, but stayed with Pam because she and her staff are amazing. I can't recommend them highly enough!

The BEST insurance lady in town hands down! Clear, efficient and always helpful

Pam and ALL these wonderful ladies have been with my family for years and have always done nothing less than a stellar job in everything they do and provide for me and my father. Always an absolute joy to speak with them and I recommend them whenever I can. A++ for these awesome gals.

Pam has ben my insurance agent since I moved to Modesto in 2000. Fast, friendly, and efficient. Plus she's a super nice person. Why would I look elsewhere?

Pam and her staff are nothing short of amazing!!

Pam and her staff are super friendly and helpful! We've been with her for many years and look forward to many more!

Pam does a great job. She and her staff are always professional and friendly. They are personable and go out of their way to help you. I highly recommend her!

Pam and Megan are the best! Always available to help me and my clients. I'm in the real estate industry and often have clients that want a referral for insurance. They take care of my clients and I always get great feedback on their service! Thanks Pam and Megan for taking such good care of me and my clients!

Pam and her office staff are professional and always friendly. They explained everything thoroughly and let me know where I could save money. They also gave examples how to how to keep my personal interests protected. My previous insurance agents office was not as helpful.

Pam is one very smart insurance agent who recognized a need I hadn't even considered. And that I could address it with a low cost insurance product! Amazing!

I've been with pam for now going on 10 + years and i can say you wont find anyone else that will fight for you as mush as she does. Pam is all about doing what is right for her customers. Pam has gone to bat for me when I got into accidents and the other insurance companies where giving me the run around. Pam has a customer for life with me.

This office sincerely cares about their customer's. Top notch service, friendly staff, and they do what's right!

Words can not express how wonderful and caring Pam and her team are. They have been there for my family more times than I can count. To say they go above and beyond is understating their unimaginable commitment to their customers.

Pam and her staff are the absolute BEST. This is the most personal service I have ever received from an insurance company and my rates are very competitive. Pam really took the time to understand what my family needs were without over selling me. I would not go anywhere else!

Megan and the Staff at State Farm Pam Shelton's Office are super Speedy and Professional.. They dug thru my policy and pointed out things about it I had no clue about... I know I'm in the right place.. 5 Stars!

I've been with Pam for eleven years. You might get cheaper insurance but I like service and Pam delivers quality service. I'll stay with her you get what you pay for.