Jessica Hebert - State Farm Insurance Agent

490 Grand Ave #210, Oakland, CA 94610, United States

Jessica Hebert - State Farm Insurance Agent
Company Overview

Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. Get Coverage You Can Trust. Compare and Save Now. Whatever Your Needs Are State Farm has you Covered. Click or Call for a Free Insurance Quote Today. License #: CA-6009165

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Policyholder Reviews
Policyholder Review №1

I am adding my voice to the many satisfied customers of State Farm Insurance. In particular, my Agent, Jessica Hebert, and her staff. I am always very pleased with their service. On every occasion, I find them to be knowledgeable, thorough, and personable. My Agent takes time to answer all of my questions and provides me with excellent advice and direction regarding my coverage. As stated earlier, I am very pleased with State Farm and recommend them for your insurance needs.

Policyholder Review №2

I have been insured with State Farm through this location since I was 16 and I am now 25. I absolutely adore Kat. And Jessica. They have walked with me as I went through high school, college, and graduate school. They have always been super helpful and accommodating. I highly recommend and I will forever be grateful for their unwavering support, care, compassion, patience, professionalism and authenticity! They all need recognition, so State Farm (CEO/headquarters), they deserve high praises, raises, and a company paid vacation lol. They truly are an A+++ team!

Policyholder Review №3

We have worked with Jessica for over 20 years. She anticipates our needs and makes recommendations to ensure we have proper coverages as needed. Her staff is friendly, highly skilled & knowledgeable as well.

Policyholder Review №4

She’s Amazing and very patient and passionate about what she does ! Thank you so much again. For all of your insurance needs please reach out too Katrina @ State Farm Oakland location.

Policyholder Review №5

Jessica and her team was always patient and helpful! Sad I had to switch because of the Renters insurance issues in CA. Hoping to join again!

Policyholder Review №6

All three of these ladies rock! Katarina, Joy and Jessica so happy I met them.

Policyholder Review №7

Great customer service provided here, they helped me with a life insurance policy. They provided me with all the information needed and answered all my questions about the policy. They were all very kind and honest, I would definitely recommend for any insurance needs. Thank you for the great service.

Policyholder Review №8

Policyholder Review №9

Jessica’s staff has always been super helpful and accommodating!

Policyholder Review №10

Jessica Hebert is an excellent agent , she’s knowledgeable, she understand the clients needs by offering the amount of insurance that’s needed at that time..Her staff is knowledgeable, polite and returns calls in a timely matter.

Policyholder Review №11

I have been dealing with this office for over a decade! They have really taken good care of me! I definitely suggest going to this office they will become family!!! Thank you for all you do!!!

Policyholder Review №12

thanks for a great experience! Never thought signing up for life insurance could be so easy. Dealing with Katarina was such a breeze she made sure I knew ALL my options before I committed to anything.

I HIGHLY recommend State Farm for anyone thinking about life insurance.

Policyholder Review №13

Jessica Hebert is the best! I’m confident that if I filed a claim, she would work hard to get me everything I deserve.

Policyholder Review №14

Set up life insurance through them. Did a great job walking me through me options in great detail (but not overwhelming amount of detail). Talked through the different pros/cons for each option. Once I selected my plan, the set up process was incredibly smooth and quick. Would highly recommend anyone looking for life insurance to work with the folks in this office!!

Policyholder Review №15

They are always very nice and very professional!

Policyholder Review №16

Staff is pleasant, professional, responsive and supportive in a timely way.

Policyholder Review №17

I’ve been with State Farm for 15 years. I love the service that they provide. They provide excellent customer service they give you the best deal ever and I would never know what I would do without them, Jessica Herbert, and Catalina. I love you both. Thank you for being there for me and my family and giving us the best quotes that nobody else has gave us.

Policyholder Review №18

Jessica and her team have provided insurance coverage for myself and my family members for over 15 years. Auto, home, business whatever we are looking to insure they are always ready and willing to respond to our needs. Exceptional service!

Policyholder Review №19

Policyholder Review №20

Awesome professional service! The best!

Policyholder Review №21

Wonderful staff. Always takes care of all my insurance needs and concerns quickly with a great Family atmosphere!!!

Policyholder Review №22

Thanks for being a great insurance carrier I really apprecitate you all for your services

Policyholder Review №23

Happy to have meet some amazing people Jessica and Katrina have became our family, great customer service always available in helping when I have any questions Thank y'all for taking care of us.

Policyholder Review №24

I have been with State farm for a very long time and I have nothing but good things to say about them. They are awesome! I love State farm

Policyholder Review №25

Great customer service , they go beyond help. They more like a family. I would recommend them for life insurance, car insurance and rental.

Policyholder Review №26

Katerina is always amazing to work with my family has been doing business with Jessica for over 15+ years such amazing agents to work with

Policyholder Review №27

Jessica and her time are extremely informative. They kept us up to date with all information and documentation we requested. We would strongly recommend reaching out yo her for your insurance needs.

Policyholder Review №28

These Ladies are always so helpful and very nice. They have been my agents for a long time. If they would have a 10 star rating I would definitely give it to them!!!

Policyholder Review №29

This Oakland State Farm office (Grand Ave) is everything. I have been a customer for some years now. Jessica & Katarina and their staff is very attentive, professional and friendly. They always goes the extra mile when giving advice, support and suggestions to their customer. I recommend them all the time. Thank you for all you do!!!!!

Policyholder Review №30

Policyholder Review №31

Jessica goes beyond to help.

Policyholder Review №32

Five stars plus! Kudos To Jessica and staff, Jan 2023 started off a little rocky for me, My car was flooded during the storm,
I received a loaner and while parked in the parking lot it got banged up pretty bad I'm an Optometrist Asst. mind you this happened days after one incident then another. to make a long story short. My co-worker sitting at the station next to me and acknowledges how Katherina walked me through incident claims and text documents also got the other parties on line for me, while I was holding I was able to help my patients. My co-worker was so impressed she decided to cancel her policy with her current insurance agents. and join the State Farm Team.
Thank you for helping me and my family for the 10 plus years!

If you are looking for comfort, peaceful sleep and stress free insurance when needed I am delighted to introduce to Jessica, Katherina and joy these agents will be concern about your wellbeing.

Policyholder Review №33

I had a really good experience with this agency. I wanted to add renter's insurance to my policy, and Joy helped me settle everything very quickly. She explained the details of the policy thoroughly and made sure that everything was accurate and even caught some of my mistakes when I was giving her my information. I hope my positive experience with them continues in the future.

Policyholder Review №34

We got a letter in the mail from DMV… Jessica and Kat came to the rescue. We discussed our concerns: one red light ticket and two at fault car accidents. Then we explored options that wouldn’t break the bank while still providing the coverage we want and need. These ladies made it happen with ease! I highly recommend!!!

Policyholder Review №35

Jessica and her team are the best. Treat you like family and always do whatever they can to make sure that I'm taken care of and my valuables are protected.

Policyholder Review №36

Jessica and Katarina are incredible to work with! They are quick to follow-up, and generous with taking the time necessary to respond to any and all questions. Their personal attention to every aspect of coverage is very reassuring. With all of the impersonal agents out there, it's nice to know that their knowledge of the field, and care for their clients, is genuine and always professional. I feel very lucky to have found them.

Policyholder Review №37

I am a new customer to State Farm and I love every minute of it !! Jessica has been very helpful with my insurance needs, she's very friendly & easy to work with. I enjoy her positive energy every time I come into her office in Oakland. I absolutely love her great enthusiasm & her communication skills.

Policyholder Review №38

Policyholder Review №39

Policyholder Review №40

State Farm is lucky to have two amazing individuals such as Agent Jessica Hebert and Katarina Godinez . Both are professional, kind and honestly have your best interest at heart. If you are an individual who is not comfortable or familiar with the intricacies of the Insurance world... Call Jessica Hebert.

Policyholder Review №41

A year ago we switched to Jessica's agency from another agent who retired. I am very satisfied with my overall experience--she and her staff are responsive, well informed and listen to my issues to fully understand our overall situation.

Policyholder Review №42

Jessica got back to us immediately with our questions and researched our needs. Feels good to have an agent that has our back and not trying to oversell us. Thank you Jessica!

Policyholder Review №43

Jessica is the best in the business! Her and Katarina walked me through all my first insurance policies (renters and auto) and are extremely patient and attentive. My family has been with Jessica at State Farm for years and we recommend her services to everyone.

Policyholder Review №44

I've been with this agent for years. Great experience, and professional service. Kat is a awesome member of the team, anything I need, or questions I need answered...she's on top of it. If anyone looking for a very outstanding Auto insurance agency "Jessica Hebert" is the best👍🏻👍🏻👍🏻

Policyholder Review №45

Kat was so helpful and she answered all of the questions I had very throughly. Great service and really nice people here!

Policyholder Review №46

very knowledgeable. I am appreciative.

Policyholder Review №47

Jessica and Caterina always take care of me. They are so kind helpful with anything I need. I am grateful for such n amazing professional duo.

Policyholder Review №48

She is professional, knowledgeable, very attentive and responds to my insurance questions immediately.Her office staff is also efficient and very friendly. Highly recommended and I truly appreciate all she does for my family.

Policyholder Review №49

Jessica and Katarina are second to none when it comes to explaining and suggesting insurance polices that work with your budget while meeting all your needs.

Thank you Jessica for providing me years of service. I find comfort in knowing that I have the best polices of homeowner's and earthquake insurance. I don't feel I would of received such excellent service from a less experienced Insurance Agent. This is why I continue to refer my family and friends to you.

Policyholder Review №50

Great service amazing staff

Policyholder Review №51

Outstanding service!

Policyholder Review №52

Policyholder Review №53

Great experience. She's been very responsive and always lets us know of the best rates!

Policyholder Review №54

Jessica has been my agent for over 15 years. I cannot trust anyone other than her. She understands my needs and provides insurance products to accommodate. I know that I made the right choice in having Jessica as my agent as the length of time I have been serviced by her office speaks volumes. If you want quality and care Jessica and her staff will deliver!

Policyholder Review №55

Jessica has been super responsive every time I had an accident or to make a claim and walked me through how to complete the process with such patience and calmness. I appreciate the personal connection to my agent and love her honesty and intelligence.

Policyholder Review №56

I have worked with Jessica over the years for our insurance needs and she and her staff have always been extremely professional and responsive to requests. Everyone is knowledgeable and courteous and the service is greatly appreciated!

Policyholder Review №57

I have had Jessica Hebert approximately 9 years, and I had nothing but excellent customer care for my vehicles needs. I will recommend anyone to Jessica Hebert as a State Farm agent. My family members have her as an agent as well, and I can speak on their behalf of her excellent customer care.

Policyholder Review №58

Jessica and her team are wonderful. I called for a quote and they were timely with the response. State Farm has reduced rates that I was not aware of and Kristen automatically adjusted my quote. We have since transferred our entire coverage with Jessica’s office and could not by more pleased.

Policyholder Review №59

Jessica handles all of my personal insurance needs and is my number 1 preferred insurance agent to all of my clients as a Real Estate Broker in the Sacramento and Bay Area region.

Phenomenal!

Policyholder Review №60

Jessica continues to be a great partner and professional in helping me address my varied Insurance needs. Always responsive and thorough follow up. Highly recommend her and appreciate all that she does for me and my family

Policyholder Review №61

Jessica is super responsive, comprehensive in providing options, and a delight to work with for all my insurance needs: house, car, consulting, etc. You are in excellent hands if you go to Jess!

Policyholder Review №62

Jessica has been my agent for several years and has always advised me in ways to purchase the right insurance with the right coverage at the right time. She is also very professional and always accessible when I need her. Her staff is great also.

Policyholder Review №63

The agent and her associate are very kind and considerate. They are really good with explaining things to you and making sure that you’re fully aware of what you’re getting from State Farm. They take your needs into consideration and don’t try to take advantage of you or pressure you into anything. They’re very knowledgeable and easy to get along with. I have car, life, and renters insurance with them. It’s been a great five years with Jessica Hebert and her associate Katarina. I highly recommend them as State Farm agents.

Policyholder Review №64

My name is Jerry Blackmon and I’ve been with Jessica for a long time many many years and I don’t plan to change and the reason is because of excellent customer service personal service and immediate response to messages and I can always call anytime I never have any problems with personality they are always the same Jessica and Katerina always take a personal interest in my concerns and to solve any issues that I may have I am truly blessed to have them as my agent office and I will always Highly recommend them to any of my friends and family and associates because the service is insurmountable and God willing I will continue to do business With State;farm Because of the extraordinary service Jessica and Katerina provide And in closing I would like to say the they are asset to State;farm and will be a asset to any other insurance company thank you

Policyholder Review №65

Jessica has been my insurance agent for over 15 years. She handles all my insurance - car, umbrella, and home. Whenever I have a question or issue she responds promptly. And as a bonus, she is smart and easy to talk to. Very professional lady. 👍🏼👍🏼👍🏼

Policyholder Review №66

Policyholder Review №67

She offered a slightly higher premium initially, but when I told her about a counter offer I had, she was quick to match it and even made a better offer. She is pleasant to work with.

Company Details
  • 2 photos
  • 67 reviews
  • 5.0 A.M. Best Rating
  • Claims Hotline: +1 510-653-2900
  • Official Website: https://www.jessicawillhelp.com/?cmpid=p2vb_blm_0001
  • Corporate Headquarters: 490 Grand Ave #210, Oakland, CA 94610, United States
  • Geo Coordinates: 37.808938, -122.251858
Insurance Products
  • Insurance agency
  • Auto insurance agency
  • Life insurance agency
Business Hours
  • Monday: 9 AM–5 PM
  • Tuesday: 9 AM–5 PM
  • Wednesday: 9 AM–5 PM
  • Thursday: 9 AM–5 PM
  • Friday: 9 AM–5 PM
  • Saturday: Closed
  • Sunday: Closed
Accessibility
  • Wheelchair-accessible car park: Available
  • Wheelchair-accessible entrance: Available