At my office, we care so deeply about customers and helping them find the insurance solution that works for them. My team and I are dedicated to getting to know people who work with us, and people throughout Alameda County and the Bay Area. We want to grow with you as your family grows and your insurance needs change. Our mission is to support you through walks of life, answer questions on insurance, and to insure you from the unexpected. License #: CA-0C25369
I reached out to Stephanie with some coverage questions and couldn’t believe how knowledgeable she was! Her explanations were thorough and easy to understand. Excellent customer service - she is a seasoned professional and it shows when you need guidance. Highly recommend!
I have been with State Farm for many years, and all my insurance needs are taken care of with them. The customer service I receive from Stephanie and her staff is exceptional! They always get back to me promptly, give me all the information and explanations I need, and also make great suggestions. I honestly stay with State Farm because of Stephanie’s customer service. She is dependable, honest, and trustworthy.
Stephanie and her staff have always been extremely helpful, friendly, efficient & professional. I have been a client since 1996 and have only had good experiences with this office. State Farm is a great company, but Stephanie is an amazing agent. Highly recommend.
Stephanie provides excellent customer service. She takes the time to listen to my concerns and answer all of my questions. Stephanie gets me the policies that are best suited for my needs and is a pleasure to speak with. I highly recommend Stephanie.
I really appreciate the time Stephanie has taken to review each of my policies in detail with me. We’ve also set up easy monthly payments. I feel reassured I’ve got just the right coverage I need for my car and my home. Thank you!
Jamie at Stephanie Canessa's office is excellent! My husband and I moved from San Diego in July 2015 to Oakland. We had applied for a lease on an apartment - sight unseen and needed to complete a lot of things which included renters' insurance. Jamie was courteous, professional and efficient in answering my numerous questions. As such, Jamie was key in our decision to go with State Farm. She was invaluable in alleviating the stress of the move and I am grateful. Our 1 year is approaching and I have reached out to Jamie with more questions. Without fail, she continues to respond and provide excellent customer service!
Stephanie was super helpful and knowledgeable about all my options for continuing my life insurance plan. She’s patient and I always felt like she had my best interest.
Jamie sent me a quote for homeowners, auto, and umbrella liability insurance within 24 hours of my initial inquiry. When I asked her a few questions via an email, she responded by calling me within the hour. She answered my questions clearly and succinctly. Very impressive service!
Stephanie is very knowledgeable and provides the best for her clients. I greatly appreciate her genuineness in her customer service. I highly recommend her.
Personalized service and support when going through a stressful situation is such a beautiful thing!! Stephanie goes above and beyond, highly recommend!!!
I reached out to Stephanie with some coverage questions and couldn’t believe how knowledgeable she was! Her explanations were thorough and easy to understand. Excellent customer service - she is a seasoned professional and it shows when you need guidance. Highly recommend!
Stephanie was super helpful and knowledgeable about all my options for continuing my life insurance plan. She’s patient and I always felt like she had my best interest.
Stephanie and the team are great. They’ve helped my wife and I throughout the years. They’re very responsive and provide great customer service.
I really appreciate the time Stephanie has taken to review each of my policies in detail with me. We’ve also set up easy monthly payments. I feel reassured I’ve got just the right coverage I need for my car and my home. Thank you!
Jamie sent me a quote for homeowners, auto, and umbrella liability insurance within 24 hours of my initial inquiry. When I asked her a few questions via an email, she responded by calling me within the hour. She answered my questions clearly and succinctly. Very impressive service!
The team here is awesome! They were super responsive when we were signing up for homeowners insurance and helped us save some money too.
I have been with State Farm for many years, and all my insurance needs are taken care of with them. The customer service I receive from Stephanie and her staff is exceptional! They always get back to me promptly, give me all the information and explanations I need, and also make great suggestions. I honestly stay with State Farm because of Stephanie’s customer service. She is dependable, honest, and trustworthy.
Great service and super responsive!
Stephanie provides excellent customer service. She takes the time to listen to my concerns and answer all of my questions. Stephanie gets me the policies that are best suited for my needs and is a pleasure to speak with. I highly recommend Stephanie.
Stephanie and her staff have always been extremely helpful, friendly, efficient & professional. I have been a client since 1996 and have only had good experiences with this office. State Farm is a great company, but Stephanie is an amazing agent. Highly recommend.
Jamie at Stephanie Canessa's office is excellent! My husband and I moved from San Diego in July 2015 to Oakland. We had applied for a lease on an apartment - sight unseen and needed to complete a lot of things which included renters' insurance. Jamie was courteous, professional and efficient in answering my numerous questions. As such, Jamie was key in our decision to go with State Farm. She was invaluable in alleviating the stress of the move and I am grateful. Our 1 year is approaching and I have reached out to Jamie with more questions. Without fail, she continues to respond and provide excellent customer service!
- 3 photos
- 18 reviews
- 5.0 A.M. Best Rating
- Claims Hotline: +1 510-339-4444
- Official Website: http://www.stephaniecanessa.com/?cmpid=jtmb_blm_0001
- Corporate Headquarters: 6228 Merced Ave, Oakland, CA 94611, United States
- Geo Coordinates: 37.825161, -122.20839099999999
- Insurance agency
- Auto insurance agency
- Life insurance agency
- Monday: 9 AM–5 PM
- Tuesday: 9 AM–5 PM
- Wednesday: 9 AM–5 PM
- Thursday: 9 AM–5 PM
- Friday: 9 AM–5 PM
- Saturday: Closed
- Sunday: Closed
- Identifies as women-owned: Available
- Online appointments: Available
- Wheelchair-accessible car park: Available
- Appointment required: Available