Bill Wallace Insurance Agency specializes in Multi lines insurance, ranging from Auto, Homeowners, Renters, Life, and Commercial. We are an authorized Mercury Insurance Agency and have over 50 years insurance experience.
Established in 2002.
Bill Wallace Agency opened its doors in 2002 under the Mercury Insurance flag. The Founder, Bill Wallace has been servicing the insurance community for over 40 years. His staff is knowledgable, experienced, licensed and Customer oriented
I've been a customer of BWI for about 10 years and very happy with the service they provide. Rob & Mike both are very professional and responsive. If I have any questions, issues or concerns regarding my auto or home insurance they are quick to respond.
I spoke with Rob regarding my auto insurance and not only was he very knowledgeable but he was SO KIND. I 100% recommend going here for your insurance needs.
Well the experience at the beginning with Bill was helpful after 6 month he asked me to renew the the same insurance for over $200 more, I asked him why? and he said it is what it is, WOW is that how you treat your clients? I don't recommend this insurance agency.
I called Mr Rob and he abused me with very harsh words and spoke badly to me. Then I called them again. Mike said to me that no one has that name. Rob doesn't work here. They are liars. very bad behavior. Not recommended. I have a recording of that call from Rob abusing me.
Every time I call or go to the office I get best customer service. Very friendly, knowledgeable. Great place to go if you need insurance.
Just wonderful all around ! Great customer service. Would highly recommend
Very professional, fast reply and very knowledgeable about the industry.
Will gladly recommend.
The best agent ever!
I've been a customer of BWI for about 10 years and very happy with the service they provide. Rob & Mike both are very professional and responsive. If I have any questions, issues or concerns regarding my auto or home insurance they are quick to respond.
I spoke with Rob regarding my auto insurance and not only was he very knowledgeable but he was SO KIND. I 100% recommend going here for your insurance needs.
Well the experience at the beginning with Bill was helpful after 6 month he asked me to renew the the same insurance for over $200 more, I asked him why? and he said it is what it is, WOW is that how you treat your clients? I don't recommend this insurance agency.
Just wonderful all around ! Great customer service. Would highly recommend
I called Mr Rob and he abused me with very harsh words and spoke badly to me. Then I called them again. Mike said to me that no one has that name. Rob doesn't work here. They are liars. very bad behavior. Not recommended. I have a recording of that call from Rob abusing me.
Every time I call or go to the office I get best customer service. Very friendly, knowledgeable. Great place to go if you need insurance.
Very professional, fast reply and very knowledgeable about the industry.
Will gladly recommend.
The best agent ever!
- 4 photos
- 9 reviews
- 4.2 A.M. Best Rating
- Claims Hotline: +1 714-288-0970
- Official Website: http://www.insurance1stop.net/
- Corporate Headquarters: 2844 E Chapman Ave, Orange, CA 92869, United States
- Geo Coordinates: 33.78721, -117.82294999999999
- Insurance agency
- Auto insurance agency
- Home insurance agency
- Life insurance agency
- Renter's insurance agency
- Monday: 10 AM–5 PM
- Tuesday: 10 AM–5 PM
- Wednesday: 10 AM–5 PM
- Thursday: 10 AM–5 PM
- Friday: 10 AM–5 PM
- Saturday: Closed
- Sunday: Closed
- Wheelchair-accessible car park: Available
- Wheelchair-accessible entrance: Available
- Appointment required: Available