Jack Boyajian - State Farm Insurance Agent

3324 E Colorado Blvd, Pasadena, CA 91107, United States

Jack Boyajian - State Farm Insurance Agent
Company Overview

Our Mission is to be your primary source for Insurance and Financial Services. My team and I pledge to provide an environment of mutual respect and open communication. We will provide appropriate products and services to meet your individual needs. We will continually improve upon our knowledge and the level of customer service we provide. License #: CA-0K61805, AZ-3002065557, NV-3817701, OR-3002211739

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Policyholder Reviews
Policyholder Review №1

Recently had a phone call with Joseph and he was so kind and helpful through the whole process! Such a kind man- explained everything so thoroughly and helped me out with my policy so easily. Definitely will be recommending him and this agency to my family!

Policyholder Review №2

Excellent customer service. We have a bundled home & auto policy and the auto rates recently increased due to multiple factors. Lupe took her time with us to thoroughly explore and explain options to save costs. We've also worked with Kandie and both are a wealth of knowledge, friendly and professional. We've been customers for 5+ years and trust we are in good hands.

Policyholder Review №3

Policyholder Review №4

I had the pleasure of working on my policies with Kandie Lien, and the entire process was seamless and stress-free from start to finish. Kandie is professional, knowledgeable, and attentive to detail. Her genuine care for my needs made me feel valued and well taken care of. She went above and beyond to ensure I had the best coverage at the most competitive rates and answered all my questions, concerns, and uncertainties. I now feel confident in my decisions and have peace of mind knowing I will be well taken care of. I highly recommend this office; both Jack and Kandie are wonderful people who make insurance easy & reliable with competitive rates.

Policyholder Review №5

Policyholder Review №6

Policyholder Review №7

Joseph helped me out over the phone and he was the best!! He made the whole process a breeze and stress free. I will be referring him and his agency to my friends and family. Really a professional and knowledgeable young man. 10/10!!

Policyholder Review №8

Just switched to state farm and Joseph was very helpful! He explained everything in great Detail. Super happy with my policy

Policyholder Review №9

Kandie was super fast and so helpful on setting up the insurance plan. I highly recommend!

Policyholder Review №10

I have had State Farm for about 40 years, and can say that Jack Boyajian's office is exceptional among the five I have worked with. People are friendly, knowledgeable and want to help you get the most reasonable amount of coverage, without being pushy. They also will follow-up quickly if you have questions.

In particular, I want to single out Kandie, who I primarily work with there. She is outgoing, honest, diligent and seems to have an encyclopedic knowledge of the business. She has made my dealings with State Farm easy and optimal.
Obviously, I higly recommend this office.

Policyholder Review №11

Thank you for a great initial call & quote from Kandi Lien...great price! New customer
Looking forward to a knowledge informative relationship 👍 👌 thanks.

Policyholder Review №12

Greatest insurance office and agent (Kandie Lien) I ever experienced for my auto, home and earthquake insurance.
Friendly, professional, knowledgeable, and give right advises with patience. Go over my insurance policies in detail to make sure I understand all the coverages and help me to make right decisions with confidence.
Highly recommend this office and agent Kandie without any hesitation for anybody's insurance needs.

Policyholder Review №13

I needed to get new car insurance as quickly as possible and Kandie was very quick and efficient while providing a better rate than Farmers. thank you!! :)

Policyholder Review №14

Kandie was very helpful, easy to work with and was a positive outcome for me. State Farm should be happy to have her as an agent.

Policyholder Review №15

Kandie from State Farm was great. She followed up with me before my insurance expired. Being a procrastinator, I contacted her 2 days prior to my insurance expiring. She got in touch with me immediately. Communicated that I was underinsured and suggested a plan that was suitable for my needs and budget. Very pleased.

Policyholder Review №16

Recently my insurance went up 30% at Triple A. Joseph got me a quote for my cars and was very helpful and thorough. He replied in a timely manner and asked all questions the first time. Very professional and great service. Would recommend to anyone for their insurance needs.

Policyholder Review №17

Kandie was great.
I filled out a quote online and she called me within the hour to confirm some info.
An hour later she had the paperwork printed out and ready for me to pick up.
She got me a great deal on car insurance, and she also got me a life insurance policy for the same price.
Keep in mind they have a 3 day wait period to get car insurance.
Thank you Kandie.

Policyholder Review №18

Policyholder Review №19

My Husband and I Just switched to State Farm for auto insurance. Kandie was great to work with, she made the process quick and easy for us.

Policyholder Review №20

Spoke to Joseph yesterday regarding potential car insurance rates and plans. He helped me with all my questions and was very nice while doing so!

Policyholder Review №21

I’m glad to have State Farm and receive help from their amazing employees. I have to shout out Joseph for being patient with me and all the questions I had. He was quick and knowledgeable with all the information he provided to me.

Policyholder Review №22

I had an excellent experience with Joseph. He was incredibly helpful and answered all my questions thoroughly. Highly recommend!

Policyholder Review №23

Policyholder Review №24

We’ve had State Farm as our auto insurance provider for years, and our agent has been incredible. He always understands our needs and finds the best options for us. He’s quick to respond, clear in explaining things, and genuinely cares about helping us.

He’s honest, reliable, and ensures we’re comfortable with our choices. His dedication has saved us time and money, and we trust him completely.

If you need a great auto insurance agent, Jack from State Farm is the best. Thanks for all the hard work and fantastic service!

Policyholder Review №25

Had the best experience. Kandie is very knowledgeable and helpful and explained everything to me. I recommend everyone to call Kandie you won’t regret it. Thank you Kandie!

Policyholder Review №26

So patient and friendly. And also very detailed oriented. I had a good and smooth car and life insurance application experience with them. 10/10 recommend

Policyholder Review №27

Had the privilege to work with Joseph to get my car insurance and explain to me the best deal for my car at an affordable price thank you!

Policyholder Review №28

Joseph was the most helpful and knowledgeable agent I’ve ever had the pleasure of dealing and working with. extremely upfront and honest While also working with me to get the best plan for me and my situation 11 out of 10 recommend for any help involving insurance.

Policyholder Review №29

I called in for a quote and spoke to Joseph, he helped me out to see if I could bet my current insurance rate. While I didn’t end up switching over he did a great job of explaining the coverages to me. I never knew what they all meant and how important good coverage is. Thank you for your help!

Policyholder Review №30

I recently called in with some questions regarding an auto insurance quote and was impressed by the professionalism, especially from Joseph. He answered all my questions about coverages and made sure I had a clear understanding of my policy.

Policyholder Review №31

Huge thank you to Joseph , Very helpful and communicative during entire process. Definitely helped me out as much as he could, Will definitely recommend to others.

Policyholder Review №32

Kandi was a huge help, if you are looking for insurance guidance during these uncertain times this is the place and ask for her also!

Policyholder Review №33

Kandie helped my husband and I get car insurance and we were very pleased with the attention and service. Recommend 10/10.

Thank you Kandie!

Policyholder Review №34

Kandie was a great helper on my insurance quote.

Policyholder Review №35

KANDIE, WAS VERY HELPFULL AND SHE ALSO WAS ABLE TO TO GET ME BETTER COVERAGE. I WAS VERY HAPPY WITH THE SERVICE SHE PROVIDED.

Policyholder Review №36

Dealing with Kandy over the phone was such a positive experience. She patiently and expertly got to the bottom of my maze of questions due to many changes in my life circumstances and was able to help me lower my premium that I was overpaying unknowingly due to auto renewal. Great communicator, very smart and helpful. It’s nice and refreshing when you feel heard and taken care of. Thank you Kandy!

Policyholder Review №37

Terrible service. I went into the office to get help with an issue with one of their roadside representatives who sold me a defective battery. They weren't helpful or empathetic- I felt dismissed and unsupported by them. I will be cancelling my service with this branch.

Policyholder Review №38

Lupe had excellent service from the first phone conversation. She made the process extremely easy and explained everything in detail . Thank you .

Policyholder Review №39

I've called 4 to 5 insurance agencies and The prices that Mr. Jack Boyajian's office had offered are the cheapest on the market. They work with your schedule and definitely are not pushy like most companies who try and force you to sign up right away. I highly recommend you calling ASAP if you are searching for insurance.

You will not regret it, Trust me.

The whole team is great but I was lucky enough to work with Kandi and she was beyond amazing. Her communication skills and knowledge of the product are on point.

Thank you Kandi

Policyholder Review №40

Definitely recommend them! They are all extremely helpful and very professional. They do their best to make sure you get the best price and protection for your needs.

Policyholder Review №41

Very personable, communicative and helpful.

Policyholder Review №42

amazing costomer service

Policyholder Review №43

I was a bit late in responding to the renter's insurance policy communication. Emailed this agent, and I was able to the needed help right away. It was a combination of a phone call, sending a photo in message app, and email response. I did not have to make multiple calls or emails. Just one path each. This experience, including a positive tone over the phone, definitely made my day.

Policyholder Review №44

Get service. Speedy procress. Great job with Kandie

Policyholder Review №45

Amazing customer service! Lupe went above and beyond to find me a fantastic deal! Would high recommend!

Policyholder Review №46

Have asked price from a couple of agents/companies, Kandie gave me the best quote. She did everything she can to fit my needs, highly recommended!

Policyholder Review №47

I've been with Jack's office for close to two years after a subpar experience with a previous StateFarm agent. His team, especially Kandie, is beyond helpful when you need assistance. They are responsive, knowledgeable, prompt, and there to help. Whether it's a doc request, a policy change, or anything else that I've needed assistance with, they're been nothing but great and easy to work with. They're able to deliver when you are in a time crunch, and I appreciate all of their hard work. Highly recommend.

Policyholder Review №48

Excellent service! My State Farm associate Lupe was beyond great. She provided me with great service. She was super helpful and informative. Thank you Lupe for answering all my question and all your help.

Policyholder Review №49

Kandie has provided excellent customer care to me now for several years across my entire portfolio of policies and coverages via her role with the Jack Boyajian agency. In an age when customer service has lost its connection with the customer in so many organizations, it’s very refreshing to know that agents like Kandie are working hard to restore customer confidence in everything she does. She’s proactive, responsive, well-informed, and ready to problem solve when necessary - just what customer care needs most today! Thank you Kandie!!

Policyholder Review №50

Lupe is patient and knowledgeable. She helped us acquire home insurance and insured we felt confident with our policy terms.

Policyholder Review №51

Been using them for years and couldn't be happier. They are always so fast and helpful. Highly recommend!

Policyholder Review №52

The best customer service, very friendly and helpful. Lupe is always available and extremely thoughtful, taking her time to explain all the information I needed.
I highly recommend it!

Policyholder Review №53

Policyholder Review №54

I had a great experience with Kandie for my insurance needs. I have multiple cars and some of them are barely used, she was able to quickly come up with a solution for my needs. Kandie compared my previous policies with new policies and was able to show me the differences. It was very nice to have someone as patient as her to walk me through the whole process. Highly recommend Kandie and this office.

Policyholder Review №55

I would like to thank Kandie for all of her assistance and taking the time to explain all of my insurance documents. She is always helpful when I have questions and is very patient with me. The staff at this location are friendly when they take my messages for Kandie. I always get an immediate call back and get my answers promptly. I highly recommend this State Farm office for insurance needs.

Policyholder Review №56

By far the best customer service that I have ever received from any insurance agency. The entire staff is on the ball and service orientated. My father has been an independent agent for over 45 years so I have an insurance background

Policyholder Review №57

I've been using this State Farm office for many years. I have received the best prices, value and service for my insurance products from Jack's team. Kandie is my representative for my life and renters insurance and she is very thorough and attentive to my wants and needs of coverage. I highly recommend this branch for anyone considering using State Farm. A+++

Policyholder Review №58

I had another State Farm provider and switched in the last year, and this agency has been a total game changer. Kandie is especially amazing and I 11/10 recommend this company. Thank you!!

Policyholder Review №59

Jack is my boy !!!!!!!!! He got what I was looking for when you call State Farm you ask for jack !!!! He answered all my questions and was very helpful. Better call jack

Policyholder Review №60

Policyholder Review №61

Best service ever. Always helpful and professional. Wonderful office staff too.

Policyholder Review №62

Jack’a team is always prompt and articulate in resolving any issues that arise. Great team to have managing your insurance!

Policyholder Review №63

Policyholder Review №64

Jack, Dylan, Cindi and all the others at this agency are very patient and helpful. They follow up and stay on top of the request until it is completed. Their commitment to providing excellent service is refreshing in a world where we are seeing less and less of that as a priority.

Policyholder Review №65

Kandie was so friendly and patient! This was my first time purchasing car insurance and she made it a breeze!

Policyholder Review №66

In my sincere opinion, the best insurance office in Glendale, Pasadena, and La Canada area. Knowledgeable, professional, HONEST, friendly, detailed and quick response!! Especially, Kandie who I deal with at this office is the BEST. If anybody needs insurance of any kind, go to this office.... without any regrets!!

Policyholder Review №67

I’ve been with this office for years. All of the staff are friendly, helpful, and go the extra mile. Shout out to Kandie for all she has done for me! Thank you!

Policyholder Review №68

Lupe was very helpful and provided great service. As a first time insurance buyer, she helped me understand the different options and pick a policy for my situation without feeling pressured.

Policyholder Review №69

Kandie of this State Farm office is such a blessing. She is beyond helpful and her customer service is unmatched.

Policyholder Review №70

Very friendly, helpful and professional agency! They are very detailed and offer discounts if they’re available. I’m very grateful to have home insurance with them! Lupe has always been very awesome and helpful and ROCKS! Amazing customer service!! <3

Policyholder Review №71

Jack and his staff are all very professional and helpful with any matter I've needed assistance with. They are attentive and provide great customer service.

Policyholder Review №72

I have been with this office for several years and have always been so pleased with the service and communication! Kandie is usually my "go-to" person and she consistently goes above and beyond to answer my questions and get us information about whatever we need. Thank you for always being there for us!

Policyholder Review №73

Kandie was very helpful and detailed. I was treated with respect and kindness. I needed this today. A+++++++++

Policyholder Review №74

Love Jack’s team. They are informative and cheerfully on top of my accounts. Shout out to, Lupe!!!!!

Policyholder Review №75

This State Farm Office is fantastic. Kandie helped me and was able to compare my old policies (which we learned were not written correctly). She was attentive, diligent, and prompt. Highly professional and friendly. A Plus!!! Thank you Kandie :)

Policyholder Review №76

Lupe really helped me out with getting my insurance needs met. She listen to my concerns and founds the best coverage for my needs. I really felt taken care of and would recommend Lupe to any family and friends in the area.

Policyholder Review №77

After having a poor experience with another agent from another company, I was a bit on edge when we decided to try out state farm. I’m pleased to say Jack is a wonderful agent! I’m so happy to have found him, he is very knowledgeable and always makes my family and I feel like a top priority. He is honest and always takes the time to listen to any questions/concerns we may have. He is very professional and trustworthy! If you’re looking for an agent who has your best interest at heart, Jack is the guy!

Policyholder Review №78

I had a wonderful experience working with Kandie. Her professionalism and expertise have been critical to getting coverage that meets my current needs. She was able to provide guidance while being conscientious of costs. Its great to have an insurance partner that looks out for me, rather than the typical salesperson that is only looking to sell a product to never be heard from again. Highly recommend.

Policyholder Review №79

Kandie was amazing. Super quick, straight to the point, and informative in a way that anyone could understand. I was initially going just for a quote but I was ready to sign up after the first 5 minutes. Love the location and the friendly people there.

Policyholder Review №80

I fully appreciate Kandie's responsiveness, professionalism, and organization. Working with her was incredibly easy and straight forward. I also appreciate the cleanliness of the office and the precautions made concerning covid (i.e. requiring masks and operating by appointment). Overall, I'd highly recommend this office!

Policyholder Review №81

Kandie helped me transfer my renters and car insurance when I moved here from out of state. She is very professional and personable, and I appreciate her extra effort on everything!

Policyholder Review №82

Jack gave us a quick quote and helped me get my item insured very fast. In today's day and age when people don't want to get back to you over a weekend this was important to me. He goes above and beyond for his clients and I appreciated that. Gave us peace of mind.

Policyholder Review №83

The staff is always helpful, knowledgeable, and professional. I enjoy doing business with them.
They look after my best interests and deal with me as a person, not a money source.

Policyholder Review №84

The most glaring lack of ethics imaginable here. They actually tried to argue that I canceled an auto insurance policy retroactively after an accident. That I actually tried to forgo coverage for my loss. DO not give these people your money, they are scam artists and oh btw I was a loyal customer for 7 yrs and they are trying their best to screw me, unreal.

Policyholder Review №85

Candy was very helpful in explaining to me my insurance policy and explain it to me the coverage that I have and she also got me a price that meet my budget thank you for being so helpful and keeping your promise by getting back with me

Policyholder Review №86

I love 💕 State Farm because they are alway there when I need them and their prices are amazing 🤩 I just love 💗 everything about State Farm Insurance I’ve been with them for quite a few years now and wouldn’t change them for anything in the world 🌎 sincerely,CECILIA HERNANDEZ

Policyholder Review №87

Policyholder Review №88

I cannot compliment highly enough on how helpful and proactive Kandie Lien is regarding my insurance needs. Kandie is very proactive in providing the most savings possible while maintaining or even increasing coverage. She is very responsive and will get back to you very quickly with any questions or concerns. Simply great service!

Policyholder Review №89

We've had all of our insurance needs covered with Jack's office for almost 6 years now. Interactions are always prompt, professional and helpful. Jack, Kandie and staff always go the extra mile to find the best possible solution. If you're in the market for insurance I'd strongly recommend to check out this office.

Policyholder Review №90

I have been a customer of Jack’s office for about 5 years. I have multiple policies with them. This office is organized, responsive, helpful, and personable. Kandie has been my contact person. She is EXCELLENT! I recommend this office highly.

Policyholder Review №91

My car insurance agent. Paid, got my receipt and left. Lady was very nice.😊

Policyholder Review №92

Policyholder Review №93

Policyholder Review №94

My boyfriend and I just moved to LA and got our auto and life insurance here. Kandie Lien has been assisting us and she's very responsive and professional, and most importantly, very patient. Glad to find such a nice insurance agency after moving to a new city. Highly recommended.

Policyholder Review №95

Policyholder Review №96

This insurance agency has quality service. They respond fast to emails which I really appreciate. Also they are knowledgeable. Highly recommend.

Policyholder Review №97

Policyholder Review №98

Policyholder Review №99

The team of Kandie and Jack cannot be beat. I have and recommend others place all their insurance needs with these two friendly professionals. Kandie is particularly responsive and can offer creative ways to meet your insurance needs while also being responsive to the varying budgetary concerns of the customer. Give them a call before going elsewhere. I have been with this office for decades and plan to stay for decades more. You should too.

Policyholder Review №100

Kandie and Jack are so easy to work with and so responsive! Highly recommend.

Policyholder Review №101

Policyholder Review №102

Policyholder Review №103

Jack and his staff are all professional, friendly, knowledgeable, efficient, and make you feel like family. They listen to what your needs are, and offer coverage specific to you without trying to sell you stuff you don’t need. They provide recommendations that are helpful and are patient and thorough with their explanations to any questions I have. No hard core sales pitches. I have been a client for many years and have several policies with them. I highly recommend them.

Policyholder Review №104

Kandie has always solved my problems with the upmost Care and Professionalism and she’s always happy to help me with any problem I might have. I highly recommend this State Farm Office.

Policyholder Review №105

Kandie and Lupe have always been so great and helpful Kandie even assisted me when she was on vacation and once while she was already off work. The customer service is excellent and I always feel like my insurance needs are met and fair thank you guys !

Policyholder Review №106

Kandi and Lupe are amazing. There’s no other option. You have to go with them for insurance if you want great customer service and quality help.

Policyholder Review №107

Jack and his staff are very professional and very helpful regarding my policies. They are all very kind and as a member I have had only good experiences.

Policyholder Review №108

I have been a customer for many years. They have been very very responsive to all my questions and are a great help in dealing with all the insurance issues which arise. I highly recommend Jack Boyajian

Policyholder Review №109

Jack’s office is awesome, I have recently spoken to Lupe and she is very knowledgeable, caring and super helpful and has helped me understand my insurance needs!

Policyholder Review №110

JACK AND KANDIE ARE THE BEST, THEY ARE THE BEST INSURANCE GROUP IN THE GAME. DONT WORK WITH ANYONE BUT THEM!!!

Policyholder Review №111

Lupe was incredibly helpful with updating my policy and making sure I got the coverage I needed while saving money in the process. Super helpful and efficient!

Policyholder Review №112

Despues de buscar asegurar mi carro encontré la mejor oficina y ala mejor persona, Lupe es muy eficiente y muy profesional en su trabajo , sin problema responde cualquier duda ó pregunta .

Policyholder Review №113

I've been with Jack for several years now and receive great service. My questions are always answered. I referred my extended family and they're happy also. Kandi is my girl!!

Policyholder Review №114

Lupe Martinez is very knowledgeable and helpful . thank you for taking your time and explaining over the coverages . Very profesional and she answer all my questions . Please don’t hesitate to call and ask for her she Is the best and will help you in any insurance inquiry you may have . Thank you Lupe and jack office for always helping .

Policyholder Review №115

Very good customer service very fast special thanks to Candy and Lupe

Policyholder Review №116

Highly professional, knowledgeable and very responsive. I decided to change insurance agents after recently moving to Pasadena, Jack and his staff made this change very easy! Aside from their professional strengths I found them to be friendly and warm making me feel welcomed to my new community.

Policyholder Review №117

I was shopping around for insurance and found this office thru a recommendation at work. I have been with them for almost a year and they have made me very comfortable with the decision I made thank you Jack and your team you guys are the best.

Policyholder Review №118

This office has a great customer service, Lupe is a great, professional, and caring person, very responsive about any questions you have for her. I extremely recommend her services!! Thank you.

Policyholder Review №119

Laura is a pleasure to talk to!

Policyholder Review №120

Great customer service!
Thanks Laura

Policyholder Review №121

Jack and his team are the best in the San Gabriel Valley area. Rates are very competitive and they are very knowledgeable on the products offered, I'm sure you will find they will have you covered on all your needs whether business or personal. I have already recommended friends and all are very satisfied with the service provided.

Policyholder Review №122

I went in and met with Miss Kandie. From the first moment, I could tell that she was caring and compassionate. Not only is she acknowledgeable, but she walked me through each product to help me find what would best suit my needs. It's not every day that you find someone that actually cares about what they do and the people that they help. Thank You Miss Kandie and keep up the hard work. Looking forward to expanding once things get situated. I will definitely be calling you when I am ready. Thank You again : o )

Policyholder Review №123

Kandie has been very helpful with all my insurance needs. She didnt just quote me but went through my financial profile thoroughly to make sure i got the right amount of life insurance i needed for myself and my family. I would highly recommend her as she isnt just another insurance agent; you can tell she truly cares and has patience and spend the time getting to know my and my family and catered to our specific needs.

Policyholder Review №124

Great competitive quotes and knowing that I'm fully insured with my home, auto, and life. Kandie had all the answers to my questions and concerns. Highly recommend.

Policyholder Review №125

Very personal assistance and help.

Policyholder Review №126

We greatly appreciate Kandie's patience and assistance to us, it is a great pleasure to have her and we are glad to know that we are in good hands. We knew nothing about insurance matters in CA but Kandie walked us through with details as well as offering extra help on other things that we needed to know or be guided. She went above and beyond to meet our insurance needs and our budget, and made sure we understood everything that is required and recommended. She is very responsive, so it is good to know that our agent is standing by to help whenever we need. Fantastic experience and we will definitely recommend her to anyone. Thanks very much, Kandie!

Policyholder Review №127

Policyholder Review №128

Kandie was terrific with our new insurance for both auto and home. She had already checked out a lot of information in advance because we were under the fair plan insurance. She answered every question we had quickly and thoroughly and we signed up for the insurance the same day we spoke. She really has a great personality and I enjoyed working with her.

Policyholder Review №129

Kandie was very welcoming and informative answered all my questions above all exceptional customer service.

Policyholder Review №130

Jack and his team are the best!! I have been with them for years and have referred my friends and coworkers to him. Thank you for everything you all do.

Policyholder Review №131

Jack and Kandie are incredibly helpful! So quick to respond, offering many options for our needs.

Policyholder Review №132

Kandie is amazing and went out of her way to find out extra information about my car. Thank you guys so much for that! You can’t go wrong with this insurance office!

Policyholder Review №133

Had mix up with my insurance payments after I refinanced my home. The payment was close to being late and Kandie took care of me. I was terrified that my payment would lapse but Kandie stepped in and spent a week on the phones fixing my issue. Class act! Thanks Brady Team!

Policyholder Review №134

Jack and the team are awesome! They go above and beyond for their clients. They are extremely professional, supportive, and assist in any way they can. I highly endorse this establishment to service all your insurance needs.

Policyholder Review №135

I went personally to this office and got my car insurance it was a great experience to meet the people working there everyone was a professional . I am very pleased with the way they took care of me

Policyholder Review №136

Jack and his staff were very welcoming and friendly. I worked with Kandie Lien and she was great! Very professional and prompt. She worked with me to get the best deal I could that suited my needs. I never felt like she was trying to upsell me or pressure me to get something I didn't need or want. Would highly recommend!

Policyholder Review №137

Jack and his staff are great!! They are so professional and helpful they are always friendly and ready to assist you with your questions. I would highly recommend this business to anyone!

Policyholder Review №138

I had such an amazing experience getting my life insurance. I thought the process was going to be stressful and time consuming but Kandie and Laura made it so easy. I received great customer service and they both made sure my needs were met. Thank you so much!

Policyholder Review №139

They have great service and got an amazing Agent 😁

Policyholder Review №140

Amazing costumer service, always helpful and knowledgeable. Kandie is always friendly and professional.

Policyholder Review №141

Is the BEST!
I spoke to Lupe and she was very helpful and made a great bandle for my two cars insurances plus life and home insurance . I been with agent jack for over 6 years and he has great service and great team , they are amazing and very friendly .

Policyholder Review №142

I got my life, car, and home insurance here at State Farm and I wouldn’t have it any other way. If you want quality care, Kandie, Laura, and Lupe are the girls you want to go to. Great job Jack you have an amazing team! Thank you for providing such great service and valuable coverage that perfectly fits my needs!

Policyholder Review №143

Gooo see Them!!!
Kandie was knowledgeable, warm, professional! Took her time out to really dive into what I need and don’t need and was able to get me the right coverage for a decent price. I dont know anything about insurance lingos but she took her time and explained everything to me so I did not feel lost. Kandie took the time out and made sure I understood what is covered ,what is not and what should be covered that a lot of people may assume is, but is not.

Policyholder Review №144

I have been with this State Farm office for over 6 years and have always been taken care of. Kandie is amazing she has been a blessing with helping me get the most coverage with the best price. From auto insurance to my home insurance and umbrella policy. I would recommend them 100% thank you guys for all you have done for me and my family!

Policyholder Review №145

Policyholder Review №146

I spoke with Kandie who patiently walked me through the entire process of obtaining and bundling all of my insurances. She made the process easy, understandable, and even enjoyable. She also got me the best rates (I looked at 4 other big name insurance companies, none of which even came close). I would definitely recommend calling Kandie if you are looking to get new insurance policies.

Policyholder Review №147

Agent Kandie has been very hopeful for years now. She has always been able to answer my questions or has gone out of her way to find the answer for me. She is very honest and always wants to provide the best service for her customers. I have been involved in two vehicle accidents that weren’t my fault and she made sure I was taken care of by State Farm. Thank you Kandie

Policyholder Review №148

I have been insured with State Farm and a patron of this specific branch location since I started driving in 2000. Over the years I have spoken to a few different representatives and I remember them all because of how friendly and helpful they have been. I tend to speak with Lupe the most and she is very welcoming, knowledgeable, and definitely goes above and beyond in making sure you are getting any and all discounts you are eligible for. This office is THE BEST!

Policyholder Review №149

After several years with another agency, I transitioned all my insurance needs to this office. For nearly every policy (property and auto), I was provided added coverage for same or lower premium. I recommend Jack's team (especially Kandie who is a delight!) for their professionalism and responsiveness.

Policyholder Review №150

I've entrusted Jack and the State Farm team with each of my properties, as well my auto insurance. In every instance his team has provided better coverage at a lower rate. They are quick to respond and always professional. I wholeheartedly recommend Jack and his team and am thrilled they're providing me with my coverage.

Policyholder Review №151

This insurance office has provided me with ample help over the years. Jack helped me initially with setting up my policy and the offices are home to professional, friendly, and accommodating agents. The agent I recently had interaction was Lupe. She was friendly and definitely took the time to provide detailed information about the policy we were looking to switch to. She evaluated, compared, and explained things meticulously every step of the way (this coming from someone who needs more hand holding to understand things with car insurance). She kindly repeated and went over things I asked (more than twice) and even promptly replied to emails with follow up questions. The customer service was impeccable, the pursuit for the best deal was done, and everything is clearly stated and transparent with no surprises on anything. Ask the questions and you will get a clear answer. Looking for a deal - they will help you get it.

Policyholder Review №152

Lupe M was awesome she gave me good rates discounts and was very polite and professional. Lupe M was very patience and stayed in touch with me and understood my situation and now I'm paying $20 less with more coverage thank you Lupe M

Policyholder Review №153

Jack Boyajian and his team have been handling my policies for about a year and I'm very happy and comfortable with everything. Lupe M. has been super helpful and walked me through a couple of short notice situations smoothly and quickly. Always on point!

Policyholder Review №154

If it wasn't for Kandie, then I would have never signed up for insurance policies with State Farm. I've had bad experiences with State Farm years ago, but this time around has been different. Kandie has always displayed professionalism and provided superb customer service. She took the time to figure out what insurances were best fitted within my budget and needs. She used in layman's terms to explained my benefits. I just love how she has always kept in best interest for me and my family.

Policyholder Review №155

I’ve been working with Jack and his office for years, everyone is extremely helpful especially Laura, she always makes sure to take the time out of her day to call and ensure everything is going properly with the account and sends texts/emails to ensure account is up to date, i promise you guys won’t get this service anywhere else. Call and ask to speak to Laura, she’s amazing!

Policyholder Review №156

Kandie in this office has gone above and beyond any other agent I have worked with in the past. All of my assets are now insured under State Farm, including life policies for my family.

Policyholder Review №157

By far the best experience we’ve had purchasing insurance. Jack made bundling our home and auto insurance such an easy process! He was quick to respond with any questions we had and ensured we’d get the best package possible. Thank you for being so helpful and reliable!

Policyholder Review №158

Jack Boyajian has been my agent for the past 3 years. Him and his staff are very professional, competent and always available with any question or insurance need. Being a recent homeowner myself, Jack has made things easy with especially being so quick to respond to emails and phone calls promptly. Would highly recommend Jack as your agent!!

Policyholder Review №159

Most definitely recommend this place for their professionalism and the excellent customer service!! Thank you to Lupe for always going above and beyond!! Even though my conversations with her are over the phone I can always tell she’s ready and happy to assist me with any questions I have. Her kindness and cheerful personality is what makes the experience a whole lot better. So thank you Lupe for taking care of me and my family!!

Policyholder Review №160

Overall, they are great, I have all my autos, home and life Insurance with State Farm, love the professionalism, quick response to all my concerns, and the quotes are fantastic.
The staff at this location are always friendly and professional, return all my emails and calls at the earliest convenience.
Love having State Farm as my insurance provider.
Thank you

Policyholder Review №161

Jack and his team at State Farm have been extremely helpful, this office has amazing customer service and always takes the time to answer all my questions. Thank you for making my experience the best!!

Policyholder Review №162

Jack and his team were not only knowledgeable and professional, but they also gave me a great price for my insurance. They answer all your questions and make the experience an easy one. Definitely would recommend for all your insurance needs.

Policyholder Review №163

Agent Jack has been handling my home insurance for years and is always very professional & attentive. I highly recommend his services.

Policyholder Review №164

They always provide excellent customer service and are pros with handling all your insurance questions and needs. Overall a great experience.

Policyholder Review №165

Jack and his team are simply the best! Jack has been my agent for a few years now and he’s extremely knowledgeable in all areas of insurance and always goes above and beyond to help me with any question or concern I have. I highly recommend Jack!

Policyholder Review №166

Jack and his team always offer tremendous help. They are very responsive to your needs and are one of the only agencies that provide the coverage that you need. I highly recommend this State Farm office to service all of our needs!

Policyholder Review №167

I am not sure if I have ever spoken directly to Jack (it is my mother's policies he has), but I always "judge" a business by the people who work there, and I have never had anything but good experiences speaking to Jack's staff. They are always kind, supportive, genuine and helpful. And they always solve whatever issue I might have that I try to attend to on my mother's behalf. They are all wonderful (even in a pandemic!).

Policyholder Review №168

Jack Boyajian is simply the best! He was extremely knowledgeable and passionate in finding me the best insurance to fit my particular business needs. I trusted him from the get go and couldn't have asked for more. Thank you Jack for help, you were a blessing to my family in getting my business started.

Policyholder Review №169

Policyholder Review №170

Jack Boyajian is the best insurance agent we have found, period. His level of customer service is second to none, and he beat the current rate we were paying with increased coverage. I don't take the time to write reviews often, but this guy definitely earned our business for life. Check him out, you will be so happy.

Policyholder Review №171

When we relocated to Southern California we met with Jack and transferred our State Farm policies to his office. His staff is always helpful and quick to answer our questions/emails. Kandie has been especially helpful!!! We recently moved to our new home in Monrovia but we are keeping Jack as our agent because of the consistently positive experiences we’ve had with him and Kandie.

Policyholder Review №172

Jack is a good man and very caring agent. He knows his stuff and is always a pleasure to speak with.

Policyholder Review №173

Company Details
  • 5 photos
  • 173 reviews
  • 4.9 A.M. Best Rating
  • Claims Hotline: +1 626-792-4838
  • Official Website: http://www.agentjackb.com/?cmpid=k2wx_blm_0001
  • Corporate Headquarters: 3324 E Colorado Blvd, Pasadena, CA 91107, United States
  • Geo Coordinates: 34.146003, -118.082577
Insurance Products
  • Insurance agency
  • Auto insurance agency
  • Life insurance agency
Business Hours
  • Monday: 9 AM–5 PM
  • Tuesday: 9 AM–5 PM
  • Wednesday: 9 AM–5 PM
  • Thursday: 9 AM–5 PM
  • Friday: 9 AM–5 PM
  • Saturday: Closed
  • Sunday: Closed
Service options
  • On-site services: Available
  • Online appointments: Available
  • Language assistance: Available
Accessibility
  • Wheelchair-accessible car park: Available
  • Wheelchair-accessible entrance: Available
  • Wheelchair-accessible seating: Available
  • Wheelchair-accessible toilet: Available
Amenities
  • Gender-neutral toilets: Available
Crowd
  • LGBTQ+ friendly: Available
  • Transgender safe space: Available