Highly recommend State Farm insurance and especially this location/group of workers if living close to this area. Michala Efseaff and Irene are the best, always have a positive attitude and are willing to help with anything ! Have been coming here for years now and am never disappointed with their service !
1034 W. Morton Ave Ste A. Porterville Ca

I LOVE this State Farm office!!! Hands down, the best office in Porterville, CA. I can trust my life, property, cars, and pocketbook with them. They are helpful, kind, and knowledgeable. I have worked with them for so many years I cannot count how long I've been with them. I've never had any problems. And just like the commercial, Like a Good Neighbor, State Farm is There. They have been there for me and my family. Thank you State Farm, Susanne Acencio office!!

Hello,

I have been with Susanne Acencio's State Farm office for several years now. My husband and I have been very pleased with all the services we have received. Michala is always very attentive, kind and knowledgeable.
When we had to file a claim they all made sure we were taken care of and always follow up with updates. We are so pleased that we recommend their services to our sons and now they are also with State Farm Susanne Acencio. A few years ago we moved from Central California to Southern California and we decided to stay with Susanne Acencio's office because all the staff there has been very professional and very kind. We are just another happy customer :)

Sincerely,

The Contreras family

We have been with State Farm for about 15 years now and have NEVER had a problem. We use them for all of our insurance needs. Michala is always so friendly, helpful and knowledgeable. She goes above and beyond for her clients and we truly appreciate it.

Michala has always been very helpful and knowledgeable when it comes to our needs. This office has been serving our insurance needs for over 10 years and has always been there for us in the time of need. Even though I live in the Sacramento area I will not change my agent. I appreciate all of your staff and the help they have rendered. I highly recommend this agency. Thank you for all that you do!

I love this State Farm insurance agency, all of the staff there is very friendly and helpful. My go to person that has helped me for many years is Michala she is the best, anything I need she is there to help me from life, property, vehicles, 5th wheel insurance. Thank you Michala for having a great personality your the best. If you want good insurance and great service this is your office!!!!

I’ve been with State Farm for at least 5 years Michala is my agent and treats me and my kids as if we were family. The customer service I get at State Farm is always above and beyond they are so understanding and friendly and if I have budget issues she always works around my financial situations to always make sure I get the best service and that I’m always covered. I’ve had some car issues and michala has always talked me though the correct steps to move forward in a very calm and direct manner.

My wife and I have been doing business with this State Farm office for many years. We have always been extremely pleased with the overall service we receive. Our ‘go to’ agent is Michaela Efseaff. She always greets us warmly and handles our accounts with great professionalism. We plan on keeping our insurance needs with this office for many years to come!

Best office in porterville!

Wonderful service. Michala Rfseaff was very friendly and super helpful.

Michala is very helpful and gets results fast. Always appreciate her advice. Definitely recommend.

This Lovely Lady is My Cousin. And She not only LOVELY, but the Best Insurance Agent Ever....😊

Michala was able to help me with my insurance. She is the best and I definitely recommend coming to her for all your insurance needs!

They are awesome. I highly recommend them.

Highly recommend State Farm insurance and especially this location/group of workers if living close to this area. Michala Efseaff and Irene are the best, always have a positive attitude and are willing to help with anything ! Have been coming here for years now and am never disappointed with their service !
1034 W. Morton Ave Ste A. Porterville Ca

I have been with State Farm many years and I am very happy! This office of Susanne Acencio is the best! You can call and they are more than happy to help you out.

Excellent service and super friendly staff!!

Todos en la oficina son muy amables. Muy buen servicio y hablan español.

Michala at Susanne’s office is the BEST! Everyone is so friendly and always going above and beyond. I highly recommend using them for your insurance needs.

I highly recommend them for all of your insurance needs. Michala, Irene and Freddy are great and go above and beyond to help make things go smoothly.

Irene Carranza is my agent and she always going above and beyond for us. she’s always answered all our questions. Great experience.

I Love Michala she is the Best!

Great Customer Service. Everyone in The office is very professional and compassionate.

Always helpful staff!

Irene was an amazing help! Great service.

It's all good here. Excellent customer service and very good pricing on multiple policies. I would highly recommend this office. Michala, Irene and Freddie are the best!

Michala helped me find the life insurance that’s was great for me. She also helped me find a quote for car insurance. Definitely some of the best customer service I’ve ever received.

Michala is the best she got us in and helped with insuring our new home and vehicles.

Michala is the best at keeping me informed and helping me out with everything! Go here you'll have the best experience!

Excellent

Michala has great communication and very fast service. Thank you for always taking care of our vehicle needs.

Michala is awesome and the whole staff is friendly!

The office staff is great!

The best customer service.
They have one of the best Agents. Irene Carranza thank you.

This is my favorite insurance office! They are all awesome! Every single time I need help they are always there to help. Michala is amazing and my absolute favorite person!!!

I like the Charles angels!!

Michala is an amazing agent who always provides excellent customer, she is helpful, kind, and goes above and beyond for her clients.

Michala has assisted my family for as long as I can remember. As soon as I turned 18 she made sure to help me set up everything I’d need for my new car, life insurance, and she was especially helpful when it came to answering any and all questions I’ve had along the way. Thank you for your assistance!

Like a good neighbor, Freddie was there. After a extremely productive phone call to State Farm, I was able to aid my grandmother manage her policy. Freddie Carranza was more then helpful, knowledgeable, and genuine. Highly recommended!

They’re the best at what they do!!!

Best customer service and understanding around town. They took great care of us. Been with Susanne for over 25 years!

Always very nice and helpful

I’ve been with State Farm for at least 5 years Michala is my agent and treats me and my kids as if we were family. The customer service I get at State Farm is always above and beyond they are so understanding and friendly and if I have budget issues she always works around my financial situations to always make sure I get the best service and that I’m always covered. I’ve had some car issues and michala has always talked me though the correct steps to move forward in a very calm and direct manner.

Great office staff treats I like family

Great office. Susan is amazing and very helpful.

Está oficina es muy eficiente y te tratan como famila.

This office is awesome!! Every time I come in everyone is so friendly. Irene is always very professional and make sure our needs are taken care of. Great staff!

The best place to go very nice to me

Michala is my favorite! She helped me get my life, auto, and renters insurance taken care of in a timely manner!

Been with State Farm almost 50 years always been there when I needed them. Great staff who treat you like family

Hello,

I have been with Susanne Acencio's State Farm office for several years now. My husband and I have been very pleased with all the services we have received. Michala is always very attentive, kind and knowledgeable.
When we had to file a claim they all made sure we were taken care of and always follow up with updates. We are so pleased that we recommend their services to our sons and now they are also with State Farm Susanne Acencio. A few years ago we moved from Central California to Southern California and we decided to stay with Susanne Acencio's office because all the staff there has been very professional and very kind. We are just another happy customer :)

Sincerely,

The Contreras family

I have been insured with State Farm, Susanne Acencio for over 20-years and blessed to know each of the staff personally. Recently, I had three deaths in my family and they handled each one with such grace, compassion, and professionalism. I am so grateful for them. I would highly recommend this office for all of your insurance needs. They will never steer you wrong.

Michala is my favorite staff member. She is professional, knowledgeable, and helpful.

Awesome customer service. I have been insured with Suzanne for over 10 yrs. and I'm not going anywhere else. Every time, which is not often, but any concerns or questions, anything I need at all, they take care of me right away and efficiently. Great Staff!

I Love This Office!

I have been with Susanne for 20 years and only reason I am leaving this office is I moved to another state. Michala has been outstanding and very professional and helpful I am truly going to miss them

Excellent Customer Service

Sus agentes son muy eficiente en el lenguage de español. Muy pfofesionales.

Great customer service.

Michala is the best. Awesome customer service. Love her.

Porterville Local here - This is the BEST INSURANCE OFFICE & COMPANY IN THE VALLEY. Susanne Acencios office staff has always made sure to make my family and myself feel 100% taken care of. They are on top of all accounts and work with you to get the best deals and policies. Checks get cut fast if needed. I love the honesty and transparency this company offers. I’ve never had any issues in the 16 year relationship I’ve had with StateFarm. Michalla is my go to office Rep. as she’s taking the time to get to know me on a little more personal level. She takes the time to remind me when I’m past due on my account so I won’t loose policies/ benefits. Life gets crazy and having that extra help to stay on top of things is so appreciated. I give this office 5 stars and highly recommend them. You want good people handling your insurances - this ensures peace of mind for when tragedy strikes you will be taken care of. Peace of mind is worth every penny I pay towards my monthly insurance benefit policies. Thank you Susanne Acencio’s office for all the love and support you’ve provided my family throughout the years.

Any time I need anything at all the professionals there are Johnny on the spot. What a blessing!

Machala is alway helpful and very kind. She is also very knowledgeable. I trust her completely with everything that is extemly important to our family. Been with Susanne since 1999.

My wife and I have been doing business with this State Farm office for many years. We have always been extremely pleased with the overall service we receive. Our ‘go to’ agent is Michaela Efseaff. She always greets us warmly and handles our accounts with great professionalism. We plan on keeping our insurance needs with this office for many years to come!

My family has been with State Farm for over 20 years. I go in and they know me right anyway and are always willing to go above and beyond to answer any questions or help any way they can.

We have been with State Farm for about 15 years now and have NEVER had a problem. We use them for all of our insurance needs. Michala is always so friendly, helpful and knowledgeable. She goes above and beyond for her clients and we truly appreciate it.

Prompt notification on plan changes and good customer service highly recommended

Mi oficina favorita de State Farm. Siempre alegres y siempre súper amables. I lo mas importante hablan Español. 👏

Freddie has Great customer service and very professional.

Love my State Farm office, Michala has always been very helpful and knowledgeable when it comes to our needs. I highly recommend this agency. Thank you for all that you do!

Irene Carranza is very responsive to our needs always. She is very dependable and us always there to care for our family;)

Hands down BEST insurance agency in the area. I started using State Farm in my early 20's (not knowing a single thing about insurance) and the HELP I have received from this office is INCREDIBLE. It is more than insurance for Susanne and her team. They make it a habit of getting to know their clients, but all the while remaining exceptionally professional.

I specifically work with Michala and I couldn't thank her enough for all of her help and the knowledge she has passed along to me. Seriously, forget "Jake from State Farm." You need Michala from State Farm! She breaks down insurance piece by piece and if you still don't understand it, she will find another way to teach you. I genuinely look forward to my visits to the office or my phone conversations, because I know her and everyone else in this office cares about my well-being, successes, frustrations and not just my insurance. Speaking for the younger generations, GO SEE THE PEOPLE IN THIS OFFICE FOR YOUR INSURANCE NEEDS. Trust me! They know what they're doing AND they will teach you along the way.

Thank you Susanne and Team! xo

Michala has always been very helpful and knowledgeable when it comes to our needs. This office has been serving our insurance needs for over 10 years and has always been there for us in the time of need. Even though I live in the Sacramento area I will not change my agent. I appreciate all of your staff and the help they have rendered. I highly recommend this agency. Thank you for all that you do!

I love this State Farm insurance agency, all of the staff there is very friendly and helpful. My go to person that has helped me for many years is Michala she is the best, anything I need she is there to help me from life, property, vehicles, 5th wheel insurance. Thank you Michala for having a great personality your the best. If you want good insurance and great service this is your office!!!!

Im a 2nd generation Susan Ascencio State Farm customer and have moved to a nearby city but kept my policies through Susan Ascencio. Freddy and the rest of the team are always ready to help.

Great office, great service, great staff

Soy una cliente muy satisfecha. Siempre me reciben con una sonrisa ☺ y todos son super amables. I sobre todo son BILINGUES!

Michala Efseaff has been amazing. I’ve been going to her for 11 years and she is always excited to see me when I come in and is always crunching numbers to get me the best rates. I will always call her for my insurance needs.

The team in Susanne's office go above and beyond to help you through your questions and in our case we had to evacuate for a fire and also had a car accident on the same day. They walked me through everything that needed to happen. You guys are the best!

This office if awesome best in town very friendly ☺️

Although I do not live in the town of this agent, My family and I still choose this agent. Susanne and her workers are excellent at what they do. I higher recommend their service.

I LOVE this State Farm office!!! Hands down, the best office in Porterville, CA. I can trust my life, property, cars, and pocketbook with them. They are helpful, kind, and knowledgeable. I have worked with them for so many years I cannot count how long I've been with them. I've never had any problems. And just like the commercial, Like a Good Neighbor, State Farm is There. They have been there for me and my family. Thank you State Farm, Susanne Acencio office!!

Susanne Acencio's office has taken care of my family's needs from life insurance to, house and car insurance for several years with the utmost care. Michala and Freddy have always been available to help and attend to any questions efficiently and carefully while making us always feel like part of their family. Even if our family resides in the very southern part of California, while their office is in central CA; we are kept up to date and informed of ways to help save money and stay current. We could not find a better team of individuals to care for all of our needs. Thanks Susanne, Michalea, and Freddy!

Amazing staff!! I absolutely love how they are always ready to help. I couldn’t ask for a better agency, thank you State Farm.

Irene is fabulous at her job and her office always looks great and tidy! Always professional environment & Welcoming.

Been a customer for a very long time 3 office moves all staff are wonderfully friendly and very knowledgeable about all insurances and when I had a stressful situation they took time to listen to me 😀❤ I HIGHLY RECOMMEND THIS OFFICE

Great service and Family oriented. Always taken care of all my insurance needs. The best Insurance Office.

Absolutely love my State Farm agents @ this location in Porterville. They have been my agency for 20 years and has seen my ups and downs. Michala is my girl, Irene and Freddy are amazing too !! Whenever I have a question or concern they are quick and more than willing to help !! Highly recommend this office !!

We have been with State Farm for 15 years and I have to say they are awesome. If you ever need any insurance help get ahold of Michala and she will help you with whatever you need. She's amazing!!!!

I appreciate the care and efficiency from all the office staff, but I would really like to give a special “ thank you “ to Irene Carranza.

I appreciate how helpful all the staff is and the patience Freddy has when I call and ask questions about my policies.

Great staff very helpful and bilingual.

Awesome insurance company, great friendly employees and they are always super helpful.

Uh hi yes the gentleman directly behind the counter as you first walk in, at his desk, yes he is very responsive and of a good quality worker. The women behind and adjacent to his desk are very lovely indeed and then the head lady in her big office they all work together to provide good service to the people of this town.

It's not often you look forward to dealing with an insurance company but there is one exception. State Farm Insurance has an agent in Porterville, Susanne Acencio, and one of her office associates, Michala Efseaff,
that have met all of our insurance needs for more years than I can remember. All of the office staff, and especially Michala, have been extremely responsive to our needs. Last summer when we evacuated our home in Ponderosa due to the Sequoia Complex fire, Michala took the initiative to call and offer whatever support their office and State Farm could provide. That was very reassuring during a very stressful time. I highly recommend Michala, Susanne, and State Farm to meet your insurance needs.

All of our insurance needs have been met for 20 plus years with Susanne Acencio's team. We have worked almost exclusively with Michala Efseaff, one of the office associates. Michala has always been available to answer questions, issue and change policies, and any other of the many needs we have had with a positive attitude. I would not hesitate to recommend Michala, Susanne, and her team. If it was possible to give more stars as a rating, I would not hesitate to do so.

They have always met my insurance needs! Such a professional group of individuals. I highly recommend them for all your insurance needs.

Suzanne's office is absolutely the BEST!! So helpful, kind, and I consider them all my friends!! Many other companies have solicited my business, but nothing can compare to to great service I get with Suzanne and her staff!

Very happy with this office..absolutely love Michala, she has been amazing, she has helped me so many times. The remaining staff is helpful also, but I always ask for Michala. Thank you Michala🤗

Got a quick and easy quote from Susanne and her team with absolutely no hassle. Would highly recommend this office for quality customer service and immediate response times.

We love our State Farm office. Susanne Acencio has a great team surrounding her and Staff member Michala Efseaff is our favorite. She helps us so much. For our vehicle, personal property and business insurance she always has an answer to any our questions. They are the best!!!

Michala is my go to gal! Super friendly and always so very helpful! She is very knowledgeable about her job and does everything possible to help you figure out what is best for you and your family's needs.

Susanne Acencio State Farm has been my insurance carrier for many years. My continuing business is mainly due to the wonderful customer service that I have received from Irene Carranza. Her caring and rapid response is why I continue and will maintain my business with Susanne Acencio State Farm office.

Freddie Carranza is the best there is. Period.

I've been with State Farm since 1997. Michala Efseaff has handled my account for so long I can't remember. She's an energetic, knowledgeable agent and I highly recommend Michala Efseaff for all of your insurance needs.

I have been with state farms for over 20 years. If I have an issues or question I call Irene Carranza she is always so friendly and professional and fast at getting back to me. Give Irene a call for any car, home or life insurance needs.

Irene is always so helpful and there when we have any questions.

Freddie is A+++. He took the time to review all my needs, making sure the policies best suited me and not for their better interest. He knows what he's talking about and I highly recommend him. Exceptional service!!!

I remember running around all of town looking for the greatest service around! To my luck, I found this office! Susanne and her team were very helpful when it came to all the questions I had in regards to myself and my family! Thanks again to State Farm! You guys are awesome!!!

Great customer service made the experience easy

Helpful with all my insurance needs and the costumer service was second to none.

The staff is super welcoming and very helpful and friendly. Such a great team!! ☺️

I have been with them for many years, always there to help and resolve my issues. Very happy with their service.

All staff is amazing!

Helpful and reliable staff. Very professional

Excellent customer service and very welcoming.

Susanne and staff provided excellent customer service while my insuring my auto, home and life. Thank you for my family protection plan!

Great service & super savings☺

Very helpful every time with my insurance