Michelle Marks - State Farm Insurance Agent

376 Hartnell Ave d, Redding, CA 96002, United States

Michelle Marks - State Farm Insurance Agent
Company Overview

At the Michelle Marks, State Farm Insurance office it's our priority to build long lasting relationships through having needs-based conversations to help customers prepare for the unexpected. Our team is passionate & dedicated to helping customers build their insurance plans through a variety of auto insurance & life insurance. We proudly serve Redding, Ca., Palo Cedro, Ca., Anderson, Ca., Shasta Lake, Ca., Cottonwood, Ca., Red Bluff, Ca., Corning, Ca., & Mt. Shasta, Ca. License #: CA-0F96501

Office Locations
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Policyholder Reviews
Policyholder Review №1

Arthur was and is a very thorough agent. He walked me through the steps, gave me a claim number; sent it to the company I chose and made it less painful to get my windshield replaced. I will send my friends to State Farm. World class service!

Policyholder Review №2

Policyholder Review №3

The staff is so knowledgeable and helpful. From life insurance bundled in with home insurance, auto insurance, and Medicare supplement plans for my grandparents! I recommend this office to everyone! 10 stars!

Policyholder Review №4

Very helpful, friendly staff! Helped me save money by suggesting I combine my auto & health insurance.

Policyholder Review №5

Policyholder Review №6

The team was extremely helpful very reasonable and friendly glad I chose them to protect me and my vehicle

Policyholder Review №7

Great service and easy to get a hold of!

Policyholder Review №8

Arthur Hover is a top notch insurance professional. I highly recommend seeing Arthur for all of your insurance needs. Quick, courteous and experienced service!

Policyholder Review №9

Arthur was fast & efficient. I called for a quote.. he was back to me with the the information in a short period of time. We were happy with the quote and it was effective immediately. Because we were out of town purchasing a new vehicle it made our day. Thank you Arthur at State Farm.

Policyholder Review №10

Great staff! Arthur is fantastic at helping answer any questions and looking for ways to help me save. I have always had a good experience with this office.

Policyholder Review №11

Policyholder Review №12

Received excellent service from Arthur.
Nice person with whom to work.

Policyholder Review №13

Arthur is incredibly kind and helpful. Michelle and her whole team have fantastic customer service. I highly recommend Michelle Marks State Farm Insurance!

Policyholder Review №14

Great experience! Helpful staff. Arthur in particular was wonderful!

Policyholder Review №15

Policyholder Review №16

The 2 people who work for Michele Marks have been excellent at taking care of my insurance questions and needs.

Policyholder Review №17

Super easy transition from my TX auto insurance to CA. Tricky situation and Arthur went to work finding solutions.

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Policyholder Review №21

State farm is 💯 The best with Grace and understanding and good customer service I would recommend them to friends and family They have your best interest at ❤️ I Thank you for your support and service. Ang Moreno

Policyholder Review №22

Lisa was amazing at helping me get my auto insurance needs taken care of. Would highly recommend her and Michelle Marks office!

Policyholder Review №23

Quick and easy done in 10 minutes

Policyholder Review №24

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Policyholder Review №26

Wonderful customer service!

Policyholder Review №27

Policyholder Review №28

Fantastic

Policyholder Review №29

Actually decided to actually finally leave an actual review. First and most actually, the actual amounts of actual times I've actually had to actually call them is low, but they've actually been actually helpful. Actually speaking, the actual agents actually were quite nice, actually. Actually no longer feels like a real word.

Policyholder Review №30

Talking to Arthur Hover about what State Farm has to offer when it comes to life insurance put me at ease. Hes so knowledgeable! Now i just need to decide how much whole life, term, or return of premium I need. I recommend giving Michelle Marks office a call, because you never know when you might need life insurance, but your guaranteed to need it one day!

Policyholder Review №31

Policyholder Review №32

I just have to share my fantastic experience with Arthur Hover. From the very first call, he made the entire process of getting both home and auto insurance so much easier than I ever expected.

Arthur was incredibly patient and took the time to really understand what I needed. He explained all of my options in a way that made sense, and I never felt rushed or pressured into making a decision. It was clear that he genuinely cared about finding the best coverage for me, not just making a sale.

When it came to pricing, Arthur found me a great deal that fit perfectly within my budget, without sacrificing any of the coverage I wanted. And when I had to file a small claim for my car, he was right there to guide me through the process. Everything was handled so efficiently, and I felt completely supported the whole way through.

Honestly, working with Arthur was a breath of fresh air. If you’re looking for someone who is knowledgeable, trustworthy, and truly cares about your peace of mind, I can’t recommend him enough. Thank you, Arthur Hover, for being such a reliable and friendly partner in this process—you’ve made a lifelong customer out of me!

Policyholder Review №33

Policyholder Review №34

Michelle is super kind and helpful and she helped me learn more about auto insurance!

Policyholder Review №35

I called Michelle Marks- State Farm and spoke with Arthur on the phone. He was very knowledgeable about the auto policy I was looking for and even answered all the life insurance questions I had. He is such a pleasure to work with!

Policyholder Review №36

Arthur was very knowledgeable and quick to help us with out insurance questions. We've been covered through their Home and Auto for awhile now and have been looking into expanding to Life Insurance and Business for my husband. All of our goals were met and Arthur was very diligent and had consideration of our needs. I will continue to work with Arthur at State Farm given his great customer service.

Policyholder Review №37

Arthur who works for Michelle was very professional, friendly, and incredibly helpful. Very much appreciated

Policyholder Review №38

If you're looking for a good agent Jesse is very patient understanding and portrays himself to be just like us not someone quoting you unthinkable prices and not caring whether you can secure insurance for your autos or not he will work with you until you find something that is adequate you left with a good experience knowing that once you are signed you could turn to this person for any questions and would be helped with the same disposition this is a wonderful company with people just like you and me working inside of it so I would give Jesse and Lisa a five-star thumbs up

Policyholder Review №39

Lisa is always so sweet and helpful

Policyholder Review №40

Fast and efficient and very knowledgeable. A pleasure to work with.

Policyholder Review №41

Policyholder Review №42

Amazing, customer service! Smart, fast, friendly, and efficient!!! Jesse is awesome!

Policyholder Review №43

I recently called around for auto insurance quotes and worked with Jesse who was so friendly and informative. He worked to get me the best quote and sent it to me within minutes. I have already referred a friend to talk with Jesse about their insurance needs. Thank you!

Policyholder Review №44

Policyholder Review №45

Great service and communicators. Very attentive to our needs and inquiries. Highly recommend. State Farm seamless to work with.

Policyholder Review №46

Thank you, Michelle, Jesse and Lisa!

Policyholder Review №47

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Policyholder Review №49

They are always very polite and helpful,
I appreciate this group very much.
Thank you,

Policyholder Review №50

Jesse was so helpful..( I confused my new address🤷‍♀️. He hung in there..👍 Now it's been 4 years and they are great,!! I have even recieved holiday greeting cards😉->Very appreciated

Policyholder Review №51

Policyholder Review №52

Great people very nice an helps with all ur needs

Policyholder Review №53

I asked for a document the prior evening, she had it sent to me first thing in the morning.

Policyholder Review №54

Policyholder Review №55

Michelle and her team (especially Lisa and Jesse) are always so prompt, throughout, and lovely to work with. I love doing business with them!

Policyholder Review №56

Jesse was super helpful when I needed to adjust my coverage

Policyholder Review №57

Jesse was super helpful in helping me figure out my bill. Michelle and her team are always a delight to deal with and are friendly all the time.

Policyholder Review №58

Michelle's staff go over and beyond, to help you with any problems you may have! Michele is great!

Policyholder Review №59

Very polite on the phone, kelpwd me out, pretty much set up the tow for me. Thank you State Farm!

Policyholder Review №60

Michelle is wonderful to work with. Her advise and insight is top notch. She is a wonderful human who truly cares for her clients and their families. I would recommend her to anyone needing insurance or guidance navigating their insurance needs.

Policyholder Review №61

Michelle Marks at State Farm is THE MOST friendly, down-to-earth person you'll ever meet! If you have any questions or concerns regarding auto, home, life insurance, etc... give her a call! She is very transparent, knowledgeable and is always happy to help educate and advise. 5-stars all the way around!

Policyholder Review №62

Michelle Marks is extremely knowledgeable and professional.
I recently met with her to talk about a life insurance policy headed absolutely no idea that there were so many options!
Thank you Michele for taking the time to thoroughly explain to me all my options, and and for making the entire visit very pleasant.
Thanks,
Mary O!

Policyholder Review №63

If you can’t stand dealing with 800’s and you want personalized service then you’ll want Michelle Marks and her amazing team on your side. They’re truly knowledgeable, professional and always puts you the customer first! I have personally seen how hard Michelle works for her customers and how the entire team holds to high standards and strong ethics when it comes to doing business in our local community. Way to go Michelle!

Policyholder Review №64

Michelle takes her business very serious, and genuinely cares about her clients. She helped us maneuver through the insurance process with out any problems! We appreciate her knowledge, professionalism, and her commitment to her clients!!

Policyholder Review №65

I just got a disability policy with Michelle last month. Good coverage at a good rate. It was super easy, I highly recommend her for you insurance needs.

Policyholder Review №66

Michelle is amazing! I wouldn't recommend anyone else!
Thank you Michelle you're awesome 😎

Policyholder Review №67

Michelle Marks and her team are amazing!

Policyholder Review №68

She communicated clearly, answered my questions and provider a great service purchasing insurance.

Policyholder Review №69

Michelle and Lisa are always great at accommodating my home and auto insurance. Their responses are fast and efficient in my decision making process! I appreciate their professionalism

Policyholder Review №70

Knowledgeable, helpful, and kind. One phone call got it covered. Excellent customer service! Thank you Lisa!!!

Policyholder Review №71

Michelle Mark's and her team are wonderful and authentic people who care about their customers. My family has been with her for years and has always had a wonderful experience with them, be it in person or on the phone.

Policyholder Review №72

Always very helpful, efficient and kind. Thank you to Lisa and Michelle Mark's State Farm for being available on the first ring. It's so nice to not have to call an 800 number.

Policyholder Review №73

Lisa was great! Insurance is tuff right now she was great at explaining everything. Great Job

Policyholder Review №74

Policyholder Review №75

If I have any communications, I always choose to go into the office. Rather than telephone calls, I have always enjoyed my interactions with them. I always leave there knowing that i'm getting the best bang for my buck at the lowest possible rate.

Policyholder Review №76

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Policyholder Review №78

Highly recommend giving them a call. Awesome customer care service.

Policyholder Review №79

Jesse has hands down been the most helpful and professional individual I have dealt with. He’s answered every question I have had and been incredibly resourceful. I highly recommend him for his integrity and honesty with all matters regarding this.

Policyholder Review №80

As a business owner insurance coverage and keeping forms up to date can be stressful, but this office and State Farm in general has been nothing but helpful and budget conscious. When I needed help in person Jesse was quick to action and friendly making the whole process easy. 10/10 recommend.

Policyholder Review №81

My 4 wheel drive was stolen and the service I was given was incredible and beyond any expectation I had. I highly recommend this company and every person that works there. Thank you Michelle Marks state farm so much.

Policyholder Review №82

I really appreciate being able to talk to a 'real' person. Jesse has been a big help, very prompt and pleasant. Thank you!

Policyholder Review №83

It was such a pleasant experience the whole time i was there. I will be returning to them again and again. The biggest thank you goes out to Jesse. He is very professional and knows his stuff!

Policyholder Review №84

My windshield got broken and Jesse went above and beyond and made all the phone calls and set everything up for me! Absolute pleasure to be with this agency.

Policyholder Review №85

If you go definitely try and get Jesse! He’ll do his best to make you happy.

Policyholder Review №86

Great service from Jesse Ramirez. I highly recommend working with him.

Policyholder Review №87

To the best of my knowledge, Jesse Ramirez is a fairly recent addition to the Statefarm office of Michelle Marks, and has been nothing short of a godsend for our business. I know I've been throwing a lot at him with regards to our business insurance needs, but he's johnny on the spot everytime to fill our needs. Jesse, it's hard to put in words just how much you are appreciated. Thanks so much for your dedication and devotion to the job! ☺️

Policyholder Review №88

Best insurance I’ve had. Lisa was great. Very friendly and always works with you. Great customer service experience I would def recommend to friends and family.

Policyholder Review №89

They have always been great in helping me with all my questions and changes on both my auto and renters insurance policies. Whenever I'm ready to purchase a home I will contact Michelle to assist me with my homeowner insurance and mortgage protection.

Policyholder Review №90

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Policyholder Review №92

Jesse was a huge help in navigating my policy changes. State Farm and this office has always been easy to work with.

Policyholder Review №93

Jose (Jesse) Ramirez was by far the most helpful agent I could have come across. Not only was he patient with me, but he helped me truly understand the options I was picking from and made it clear what I needed and didnt need. There was no upsell, there was only "here's whats best suitable for what youre looking for". I couldnt appreciate the help anymore! Thanks Jesse!

Policyholder Review №94

I have to say the help I received from Jesse was outta this world. He took the time to answer my questions and no matter how minor or crazy they were he looked them up and never made me feel dumb. I highly recommend that you give him a try he will take great care of you and answer all your questions fast as lightning!!

Policyholder Review №95

*NEED HELP, CALL JESSE!*

I needed help with my car insurance, called Jesse and he was able to save me 70 dollars a month on my car insurance . He was extremely informative and VERY helpful. 5⭐️⭐️⭐️⭐️⭐️

Policyholder Review №96

Jesse is amazing! He was very professional and knowledgeable about what I needed and answered any questions I had. He has great customer service and I will be recommending him to everyone I know.

Policyholder Review №97

Called and spoke to a fella named Jesse. His customer service is on point . Was able to answer all of my questions and got back to me in a very timely manner. Thanks again Jesse!

Policyholder Review №98

Lisa F is amazing and super responsive! She helps with everything! Thanks State Farm!

Policyholder Review №99

They make getting home and car insurance quick and painless.

Policyholder Review №100

All of the above! Be with this lovely woman for a long time. Always there to help you anyway she can. The best State Farm agent I've ever had!

Policyholder Review №101

Policyholder Review №102

State Farm and Michelle have answered the phone, helped with questions, sent documents, and scheduled appointments everytime I need them. She has been honest, upfront, and supportive during g the 20 years I have been with their company. - Elliott Spoon

Policyholder Review №103

After many years with the Ostrich and flo, I’m Just getting started here at the good neighbor. Michelle is very informative of laws and practices, easy to talk to and excitedly funny.
Look forward to see proposals and compare and future meetings in person to go over new plans and policies. Bobby

Policyholder Review №104

Policyholder Review №105

Lisa at Michelle Marks office is great. She got the quote I needed timely and for a good price!

Policyholder Review №106

Wonderful experience handled everything fast and efficient

Policyholder Review №107

Policyholder Review №108

Michelle is AMAZING!!! I wouldn’t go to any other insurance agent!

Policyholder Review №109

Policyholder Review №110

All i can say is she was magnificent!!! I could understand her and she had a very calm voice, intelligent , new what I needed and took care of it . Very professional !

Policyholder Review №111

Lisa was such a giant help. I transferred company's and she was so helpful and had so much knowledge. She made this a pain free experience for me...not to mention the better rates!

Policyholder Review №112

I have had nothing but great service with Nick and all of the staff... they take the time to find out exactly what I'm looking for and do their best to accommodate my needs...

Policyholder Review №113

I worked with Michelle for my auto insurance as well as rental insurance and she is wonderful. Her office always answers the phone and gets back to me in a timely manner, spending time & care with me as we adjusted policy changes throughout my years of using her business. As a client, I was very happy with the cost and quality of service I received. Would recommend to anyone looking for a more personable agent to navigate their insurance needs.

Policyholder Review №114

Policyholder Review №115

Michelle Marks office has always been very helpful on anything you need And very respectful

Policyholder Review №116

She's is amazing and helped me out a lot as this is my first time getting insurance

Policyholder Review №117

Policyholder Review №118

I love the service I receive every time from Michelle's office as a loyal State Farm customer. I also appreciate the knowledge that Michelle has about her products to help make insightful decisions. 10/10 would recommend.

Policyholder Review №119

Michelle and her team are always friendly and responsive when I call.
I appreciate the time they take to answer questions whenever I have them. They to a great job

Policyholder Review №120

Policyholder Review №121

Policyholder Review №122

Michelle Marks and her team are quick to reply and are very professional. Easy to deal with too.

Policyholder Review №123

Policyholder Review №124

Nick is extremely detailed oriented and the most passionate person I’ve ever met about insurance. He always has his clients best interest in mind and makes sure his clients are informed about their insurance policies. Highly recommend 👍🏻👍🏻

Policyholder Review №125

Policyholder Review №126

Nick was extremely knowledgeable and took the time to go over the policy line by line explaining each aspect of the policy. He made the whole experience informational and enjoyable and I would absolutely recommend him to any first time home buyers such as myself. Outstanding service!

Policyholder Review №127

Nick at State Farm was so helpful with all of our insurance needs. He is very responsive when we have any questions or concerns. We will continue to give them our business.

Policyholder Review №128

Very Friendly. Reaching an actual person whom knows whom you are is amazing.

Policyholder Review №129

I worked with Nick Scrima, and let me tell you that guy is a stud at his job, he was extremely helpful and easy to deal with. I wouldn’t want to deal with anyone else, highly recommend!

Policyholder Review №130

I’ve been working with Nick Scrima for a few years now. He saved me $$$ when I switched from my previous insurance, and then when I got married and moved, he made it easy to update my policy. Very thankful!

Policyholder Review №131

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Policyholder Review №133

I was working with Nick Scrima and his help and knowledge of the product and programs was a great experience..... very professional and thorough..... I'd definitely recommend him to friends and family members .......

Policyholder Review №134

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Policyholder Review №136

We worked with Nick Scrima at Michelle Marks’ office and he was great! Very fast responses, walked us through our quote in order to make sure we fully understood everything and has been great on follow up. His customer service is top notch. Would definitely recommend working with him!

Policyholder Review №137

Nick has been very helpful during my process with State Farm. I am a first time homebuyer so as you can imagine the stress in that alone. Nick was very professional and friendly he made it so comfortable and easy. I truly appreciate him and all his help.

Policyholder Review №138

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Policyholder Review №140

I used to use Gieco and they didn’t explain any of the services or the policy. I didn’t know my deductible was so high! But StateFarm explained everything in detail and made me feel like I was making the right decision. Nicole was very friendly as well!

Policyholder Review №141

I called and she called back and gave me a list of other places to try calling for insurance on my motorhome.

Policyholder Review №142

Always so nice, and helpful!

Policyholder Review №143

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Policyholder Review №145

I find Michelle to be amazing. She is always professional and efficient. She goes out of her way for me and my family every time . She is way easy to talk to and never makes me feel rushed or unimportant. She is very professional ,very,kind, very, proficient and hard working. Not to mention she is beautiful smart and down to earth. Honestly I am lucky to have her as my agent
Brigit bowman

Policyholder Review №146

The staff at Michelle Marks- State Farm office are amazing! They have helped me combine my auto and renters insurance at a great rate. Nicole is amazing and informative.

Policyholder Review №147

Very friendly staff with excellent customer service. Knowledgeable and very understanding of what my needs are.

Policyholder Review №148

State Farm has been wonderful in helping me find a perfect plan for our auto and renters insurance. I have been working with Nicole and she has been a complete pleasure. She went over our auto plan and the coverage as well as renters insurance, and helped us find a great deal. Nicole explained what everything meant in an easy and understandable way, such as “loss of use” on our renters insurance and also found us a much better deal then what we were receiving at half the price! I am so thankful that we now have the coverage we need at a fraction of the price! Thanks State Farm! And thanks Nicole!

Policyholder Review №149

My experience time and time again with Nicholas Scrima has been nothing but professional as well as simple and easy. Thank you for being so helpful and knowledgeable.

Morgan sanford

Policyholder Review №150

Policyholder Review №151

They were there for me all the way.

Policyholder Review №152

Nicole was very helpful and fast at getting the coverage we needed. Very satisfied

Policyholder Review №153

Cheaper rates and better coverage is always a plus

Policyholder Review №154

Michelle is an excellent communicator. She was very helpful in evaluating my current insurance plan and creating a new one that improved all aspects. Highly recommend!

Policyholder Review №155

Awesome service from the whole office. Nick is especially responsive & always has his clients’ best interest at heart.

Policyholder Review №156

Nick was very knowledgeable and very professional. Highly Recommended!

Policyholder Review №157

They have been friendly and helpful. Not to mention how much money we saved by switching to their insurance company.

Policyholder Review №158

Michelle and her team have been wonderful to work with. I highly recommend giving her a call if your inquiring about insurance.

Policyholder Review №159

The staff at Michelle Marks State Farm are awesome!!! Worked with me multiple times on how to better protect myself, making a great tailored plan for me. Like family!!!! Thanks Nick!!

Policyholder Review №160

Great customer service!

Policyholder Review №161

Great office and amazing staff!

Policyholder Review №162

Michelle Marks is a gifted communicator and advocate in her role as State Farm insurance agent. Every time I consult with her and work with her on my policies, I come away feeling empowered and that I have a good plan for my future. It really helps to have that sense of security and control of one’s resources and assets.
She is smart and kind and absolutely service oriented.

Policyholder Review №163

Knowledgeable and Friendly State Farm agent.

Policyholder Review №164

Very helpful and service-oriented

Policyholder Review №165

Michelle is very knowledgeable about insurance and having a great agent is always better than a low price!

Policyholder Review №166

Michelle and her staff are always very pleasant and helpful with any of your insurance and bank needs.

Company Details
  • 3 photos
  • 166 reviews
  • 5.0 A.M. Best Rating
  • Claims Hotline: +1 530-221-3670
  • Official Website: http://www.michellemarksinsurance.com/?cmpid=f29e_blm_0001
  • Corporate Headquarters: 376 Hartnell Ave d, Redding, CA 96002, United States
  • Geo Coordinates: 40.565079999999995, -122.36863899999999
Insurance Products
  • Insurance agency
  • Auto insurance agency
  • Life insurance agency
Business Hours
  • Monday: 9 AM–5 PM
  • Tuesday: 9 AM–5 PM
  • Wednesday: 9 AM–5 PM
  • Thursday: 9 AM–5 PM
  • Friday: 9 AM–5 PM
  • Saturday: Closed
  • Sunday: Closed
Service options
  • Online appointments: Available
  • On-site services: Available
Accessibility
  • Wheelchair-accessible car park: Available
  • Wheelchair-accessible entrance: Available
  • Wheelchair-accessible seating: Available
  • Wheelchair-accessible toilet: Available
Parking
  • Free parking lot: Available
  • On-site parking: Available