At Poonam Walia's State Farm in Riverside, we aspire to be the office customers refer to their friends and family. We want to help ensure that our State Farm customers have the proper insurance coverage based on their needs, whilst providing outstanding service. License #: CA-0L09270, AZ-18088219, OR-18088219
Jonathan Macias, was extremely amazing with the help and guidance of becoming apart of the State Farm family. I felt valued and cared for. He was able to work with my budget and lifestyle by offering me the bundle and save program in which I am able save money on auto insurance as well have extra life coverage. I am very pleased with his service and great personality & will definitely recommend others to ask for Jonathan. π
Cynthia Centeno
Jonathan was friendly and informative throughout the entire process. He helped me and I was able to get my car π insurance at a very good price and I got the policy at my budget
Β‘thank You! βΊοΈ
I would like to thank Jonathan Macias for being very helpful and thorough with all the questions I had regarding auto policy. Great customer service! Appreciate him for taking his time to assist me. Kudos!
Although , I didn't get your insurance your agent Jonathan was extremely helpful and knowledgeable. He was patient, kindand friendly. Kudos to Jonathan.
I was shopping around for insurances and Erica did an amazing job getting me the best rates! She explained everything in great detail to help ensure I knew what I was paying for. She was excellent every step of the way!
Jonathan was incredibly friendly and informative throughout the entire process. He was considerate of my budget and genuinely kept my best interests in mind. I truly appreciate the honesty and professionalism he brought to the process.
Jonathan Macias was very helpful in affording me a reasonably priced insurance policy on my home and auto. He was very personable and informative.
Jonathan Macias is extremely professional, knowledgeable, and patient. He walked us through all of our needs, home, auto, and life. Not once did I have a question he couldn't answer. Definitely recommend reaching out to him!
Jonathan Macias was a pleasure, nice and honest and catered to everything I asked for with no pushback. Couldnβt ask for more. Thank you John!
Jonathon was very friendly & helped us understand what we were signing. Very thankful for his support
Jonathon was very nice & helpful
Although , I didn't get your insurance your agent Jonathan was extremely helpful and knowledgeable. He was patient, kindand friendly. Kudos to Jonathan.
Jonathan Macias, was extremely amazing with the help and guidance of becoming apart of the State Farm family. I felt valued and cared for. He was able to work with my budget and lifestyle by offering me the bundle and save program in which I am able save money on auto insurance as well have extra life coverage. I am very pleased with his service and great personality & will definitely recommend others to ask for Jonathan. π
Jonathan Macias was very helpful in affording me a reasonably priced insurance policy on my home and auto. He was very personable and informative.
Johnathan macias is very professional and fast to get you insured. I appreciate Johnathan for the his service.
I would like to thank Jonathan Macias for being very helpful and thorough with all the questions I had regarding auto policy. Great customer service! Appreciate him for taking his time to assist me. Kudos!
Jonathan was extremely helpful and detailed. He answered all my questions personal and professional.
Extremely knowledgeable and helpful. Was a pleasure to speak with.
Cynthia Centeno
Jonathan was friendly and informative throughout the entire process. He helped me and I was able to get my car π insurance at a very good price and I got the policy at my budget
Β‘thank You! βΊοΈ
It has been such a pleasure dealing with Poonam Walia's State Farm office. Your office is staffed with great employees who are true assets to your organization.
Jonathan helped me with my policy and worked hard to get me the best deal for my auto and renter's insurance. Thank you Jonathan for a great job!
Dyllon and Erica continued to provided consistent excellent customer service from day one. They are always friendly, professional, and available to provide assistance whenever I call. Thank you Dyllon and Erica!!
Erica is a very approachable, knowledgeable, friendly & professional.
Jonathan provided me with great service and educated me on my new policy!
Very helpful and easy to work withβ¦. Thank you, Jonathan!
Jonothans costumer service is great. Very informative , and gave me every answer I was looking to be answered.
Jonathan was great! Really helpful (:
Jonathan Macias was a pleasure to work with. Everything was fast and easy. Highly recommend
I would like to thank Jonathan and Dylan for their fantastic customer service skills. They are very informative about the job they are doing and warm and friendly! I am glad to be a customer of State Farm. I wish them well and believe they both deserve a raise! Thanks again! Ms. Paula A.
I was shopping around for insurances and Erica did an amazing job getting me the best rates! She explained everything in great detail to help ensure I knew what I was paying for. She was excellent every step of the way!
Jonathan was very helpful!! He explained in great detail about the term life and whole life. He was very patient with me and very knowledgeable!!
Jonathan was incredibly friendly and informative throughout the entire process. He was considerate of my budget and genuinely kept my best interests in mind. I truly appreciate the honesty and professionalism he brought to the process.
Working with Jonathan has been a very pleasant experience, I will personally recommend him as your future agent or prospect.
Erica was a pleasure to work with. She helped me with all my Car needs and saved money as well.
Erica was great! She gave us hot Cheetos so cool
me tratan con amavilidad y me ablan en mi idioma
Jonathan was extremely patient and careful to ensure we had all the coverage we needed!!!
Jonathan was great to work with he answered all questions if he did not know the answer he was able to find the answer is stead of lying and making up false information just to get my business. Again Jonathan was a pleasure to work with. If anyone need insurance is would highly recommend talking with him.
Ericka and Jonathan were amazing! Provided great service and helped me smoothly through the process! Youβre truly in good hands if you speak with them !
Jonathan went above and beyond. He took the info, found the best options for me, discussed and cared for all of my concerns, offered solutions to overcome difficulties, efficiently persisted in dealing with the communication problems, and did all this with such professional kindness. I felt I well cared for from the very start to the very end. Thank you.
Jonathan Macias was great. Best customer service I have received when shopping for car insurance. I most definitely recommend him.
Great
Service. Jonathan
Johnathan was very helpful through my whole insurance process, much appreciated!
Honestly good service, the help and knowledge they got to inform me was very helpful
Erica and John were super helpful. My very first time setting up auto,rental and life insurance, they walked me through everything and helped me out so much, all my questions got answered. Very happy with the service I received
Jonathan MacΓas, helped me get out of a super complicated bad relationship with my last insurance provider and got me some great deals for auto and home insurance! Absolutely great service ! Super patient and helpful with all of my needs. Thank you !
Great service. Fast and easy. Give them a call and ask for Jonathan Mencia, he'll help you out no problemπ―
Erica ayala was very helpful! She deserves 10 stars
Jonathan was fantastic to work with. Very polite and excellent customer service. He went above and beyond, were happy to be working with him on our insurance.
Jonathan was a very helpful and friendly young man. He explained everything thoroughly, and assisted us in getting the best car insurance bundle- for so much less money than with AllState! Please come and see him so he can also help you save a ton of money! Thank you so much Jonathan you were very kind and helpful to us βΊ
Jonathan was very helpful, he quoted me the insurance coverage I needed and sent it right away. Very smooth transaction.
John helped me get insurance fast over the phone and even got me life insurance bundled in! Very knowledgeable!
Very helpful, thanks!
John was extremely professional, efficient and helped with everything for safe driving.
John Gonzalez was ver helpful in setting up both my home and multi auto policies. Thank you John
First time here and had a great experience with Erica Ayala. Her dedication in providing a great customer service didnβt go unnoticed. She is knowledgeable and takes her time answering any questions/concerns that are presented. I am really happy with her assistance!
Got a quote and got insurance. Jonathan was very helpful and explained everything very well.
Jonathan Macias is professional, courteous and knowledgeable. He worked through my prior complicated home and auto policies to provide me a better and cheaper policy with increased coverages. He's a great asset to the Walia State Farm team. Thank you, Jonathan for streamlining this past of my life.
Thank you Jonathan!
Fast email with good rates. Only issue I have is I heard on the news that State Farm is pulling out of California.
My experience starting a quote with State Farm was easy and successful. John helped me out and I am satisfied with my quote and the process!
Jonathan Macias With State Farm insurance was probably the best agent Iβve ever worked with and Iβve been doing this for 40+ years. Thank you Jonathan for all your work and patience.
John was very polite and helpfull. And patient with my insecurity or uncertainty.
Great services from Jonathan he was fast on getting me a quote and insurance coverage. He was able to answer all my questions and concerns. I would highly recommend this office to others or future services needed.
John helped my family. Thank you John
John Gonzales was amazing! Iβm a first timer to doing anything insurance wise. He made sure I understood what I was paying for and what everything meant. Thank you!
Buen servicio con John GonzΓ‘lez
Thank you Erica for your hard work and attention to detail, you made the transition of my car insurance easy and enjoyable. You are a true Professional. Thank you for assisting and answering all my questions. State Farm is lucky to have you working for them.
Sincerely,
Miguel Vicente
Did an awesome job in informing me on everything and valued my time. Quick and simple. Thank you John!!!
John was terrific. He was patient, explained everything to me in detail, and covered all of my options. He made switching my insurance coverage from Utah to California easy peasy. I am grateful for his time and support. I would recommend John to anyone looking for a respectful, responsible, and fast Insurance agent here in Riverside.
I contacted Poonam and John from State Farms for auto insurance quotes. They were incredibly helpful, addressing all my inquiries, saving me money, and offering more coverage than my current insurance. I strongly recommend their services.
Great easy process . John was super helpful. Would recommend to family and friends .
John was Very,very helpful with my new policy. After Mercury screwed me over.
I appreciate the attention to detail in explaining things. Additionally, the speedy responses and amazing customer service
As an added note, I communicate mainly with Erica Ayala at this particular office.
-Ed
Awesome customer service by Erica Ayala listened to my problem and solved them told me she was going to look in to it and return my call as soon as possible and followed through in flying colors it's so nice to see that there are employees that truly love the job they do thank you for your help awesome service!!!!
John was great explains thoroughly what I'll be paying for .
Jonathan was the best help ever ! I called multiple insurance companies and he by far provided the best service. He made it a breeze to apply for insurance and made everything super easy to understand . This was my first time getting insurance on my own and Iβd recommend to anyone in the future who is looking for insurance as well . 20/10 experience !!!
John Gonzalez did an amazing job helping me find the perfect quote I was looking for I would highly recommend going through him and State Farm
Hi just wanted to leave a lovely review for this amazing lady!( Erica A) She's always helping me out with any questions I have or information I need for my auto insurance, she has been a huge help to me Iβm so thankful for her !
Jonathan M did all the work for me! Was able to secure a new policy and went into detail as to what my coverage is going to be and answered all my question! Definitely hit him up!
Thank you John for your Excellent service. I would definitely recommend you to my family for auto insurance
John G was extremely helpful, transparent and friendly. I highly recommend him for any of your insurance needs.
John Gonzlez
Johnathon was my service rep and was a major help with my questions and concerns, he made everything really simple and explained everything to me about my policy. Thank you Johnathon for all your help and hard work π
Verry helpfully
Helped me though the whole deal
Very helpful, extremely informative. Made my insurance shopping an awesome experience!
I highly recommend John G. For all your insurance needs!
John Gonzales was a great help getting my cars insurance and the price is what I was looking I will referring some of my family and friends to him.
Jonathan is the most helpful insurance agent I have ever dealt with. He is honest and up front with everything. He actively look for the best rates and coverage. Definitely a person who cares for the customer. Thank you Jonathan you amazing.
We recently switch to State Farm for our car insurance because Allstate was way overcharging us.
John was an exceptional agent and walked me through it all. Checked in the day before it activated to let me know the payments would process. And thoroughly answered my other questions.
I highly recommend him and hope to purchase additional insurance products as soon as State Farm starts offering them back in California.
Dealt with John Gonzalez here. My Mother needed insurance on her new car and John was aware of all that was needed. Gave us the best rates compared to other companies we called. Thank you John
Thank you Johnathan Macias for helping my family and I get auto insurance. You made the whole process very easy and explained everything on our new policy. π
I definitely recommend talking to Jonathan when calling for any insurance :)
John gave me a quote I was looking for
John G was help and amazing
Working with John Gonzalez for our car insurance has been nothing but an absolute great experience! He makes the process so easy and best of all he helped us with affordable car insurance! Thank you John.
John
Thanks to John Gonzales I was able to get my uto insurance corrected from a past mess up from another company. He was amazing at explaining my coverages and policy details. Also saved me money π€π°
John is so helpful and friendly he works with your schedule and really takes your Insurance needs into account!
John did a great job setting me up with an insurance policy with your company
John Gonzalez
John GonzΓ‘lez provided excellent service! Answered all my questions and doubts and was very patient on explaining every detail.
John Gonzalez is my go to guy at this location. Heβs thorough, responsive, helpful, and clear. Appreciate having a great client-agent relationship with someone I can trust. Thanks John!
Sonmuiprofesionales esungusto sermienbromas. Muchasgrasiasporsuserviscio ala seΓ±orita. ERICA
Very kind and helpful person , perfect customer service , thank you Jonathan macias
John ,Very good work
Excelente servicio y calidad John Gonzales muy amable y excelente aseguranza
Working with Erica over at State Farm she's right on the job beautiful person beautiful personality.
Erica was well spoken and articulate. Followed up as promised and provided emailed documentation of my requested info. Well Done! I will review the info and reply shortly.
Thank You,
Dana J. Rebers
I normal hate having to deal with Insurance issues but John did an excellent job helping us with our insurance. It was quick and easy. Thank you Iβd recommend him any day
John was Amazing and knew exactly how to help me get the coverages I needed. I will be recommending him to friends and family!
Great working with John, he was super helpful and explained everything very clearly.
John was super efficient, kind, and professional! Got us hooked up with car insurance and renters insurance for the best price, 10/10 would recommend.
Awesome customer service and Erica has always been on her A game with checking in and following up with the claims from the moment of filing, along the process and getting paid. Thank you Erica and the whole team who made made the process as quick as possible.
Very attentive service. Jonathan Macias was especially helpful and patient with me. Recommended!
Erika Ayala has always provided an excellent customer service. Kind and helpful every time I've needed anything.
Jonathan Macias
Hey I spoke with Erica Ayala from State Farm and was wonderful was really a great help I recommended her for any questions about state farm insurance
John K Gonzalez provided great customer service.
John was great agent. Answered all my questions and followed up. I Highly recommend State Farm.
Excellent quality of customer serice Promptly answered my questions and concerns, needing new insurance suddenly John G. was able to make that happen for me. Not only that I was able to get life insurance added as well! thanks john for all you do! I hope your boss sees this! give this man a promotion!! Never had such great service from a insurance company.
John was very helpful and had great customer service!
John is very knowledgeable and was very helpful.
John G. has been great to work with in finding a new auto policy. Very helpful and quick to find what I needed and I look forward to working with him on any future policies.
Great Agent wouldn't want any other...really good...I appreciate him...Thank you John Gonzalez!!!
Erica was a great help for me getting back my insurance thank you so much
John Gonzalez, was super helpful and very professional. Thank you so much for helping me save on my car insurance⦠I hope to continue doing business with you.
John helped me very much. I recommend.
John was great and did a fantastic job assisting me .
Johnathan gave me Great Customer service and patients! Office has good vibesπ―
Jonathan was very great help ππ½
John good service and very nice
Johnathan was amazing. Helped me get a quotes and set up my policy with no hassle. I saved hundreds because of him. Thanks Jonathan
John Gonzales was very helpful in getting me a great price on my insurance. Thank you.
John was patient and extremely helpful with changing my policies and exploring all options before I settled
Great customer service. Called back and was In touch with me on time every time . I will definitely be recommending State Farm because of Jonathan
John really helped me save a lot of money on my car insurance as well as helping me start my life insurance policy as a bundle so grateful to him. High recommend!
Excellent, attentive awesome person! Very helpful thank you John Gonzalez
Very friendly and helpful. Patient and persistent, highly appreciated :) thanks John!
Thanks, Johnathan Macias, for the prompt assistance and taking the time to explain my coverage once again!
John was wonderful with helping me out! He made everything so easy and smooth! He should get a promotion for how well and efficient he does his job.
John I greatly appreciate your assistance with purchasing my auto insurance! You were extremely helpful in answering all my questions. Thank you John for the five star service. βοΈ βοΈ βοΈ βοΈ βοΈ
John was a great help gave us the best insurance in LA 10/10 would recommend John and Statefarm.
John was very helpful and help me find a policy that works best for me.
This office is probably the best out of Southern California! Iβve had amazing experiences with the staff so far. Specifically Erica! She was amazing! She helped me resolved my latest case with the best possible outcome! she made her self available for my concerns and followed up. Big shoutout to her and the team! Thank you Erica!
This is Salma and Im so please with the service. John Gonzalez was absolutely amazing! He was easy to work with and so happy to be with State Farm! Thank you John for making my experience wonderful!
Excelente servicio, Jonathan se asegurara de ofrecerte la mejor opcion de aseguranza
John was awesome. Helped me with everything I needed. Was great.
Jonathan wS a great help to me and a relief for me.
Thank you
After shopping around and dealing with different insurance agencies I was glad to call my local office and receive help from Johnathan Macias, he was super helpful and made things very easy
John was on it ! He never quit , he never gave up and he offered the best price hands down . John is an awesome insurance agent . Give they man a raise State Farm!
John Gonzalez great communication and breakdown of policy made me a deal and great coverage π«‘
John was informative...professional...friendly
John Gonzalez was super helpful! Answered all my questions with such patience and grace and made the process super easy to understand. Ended the call feeling confident in my purchase (auto insurance).
John Gonzalez was amazing! Extremely thorough and personable!! I couldn't be more pleased.
John Gonzalez very professional and easy to work with. He set up my policy over the phone immediately with no hassle. Would recommend. π
John Gonzalez was amazing helped my husband and myself on our car insurance. Great customer service definitely recommend.
Great information and quick to repond
John Gonzalez helped me with my insurance necessities for 4 of my cars and helped me lowering the payments with effective strategies. His dedication and professionalism in guiding me through the insurance process were truly remarkable. Thankyou for the exceptional assistance provided as my State Farm insurance representative. :)
John Gonzalez is The best and State Farm is such an economic insurance
Very rude and not very knowledgeable
John Gonzales gracias por tu ayuda muy amable y profecional gracias
John Gonzalez from this agency was AWESOME! He is friendly, answers all questions with knowledge and confidence, goes above and beyond to give options with actual numbers attached to them. After speaking with several agencies, I chose Poonam Walia State Farm thanks to John.
Thanks for your help John! Looking forward to many many years of coverage through your agency!
Huge thank you to John Gonzalez from state farm!! Since I first got my drivers license I wanted one of the best insuranceβs out there and he helped me get the best rate possible. Definitely ask for John if youβre looking to get insurance here!
Best experience, process was easy! customer service agent John Gonzalez was friendly and extremely helpful! I highly highly recommend and will recommend to my friends and family!!
John Gonzalez was very helpful and I really appreciated the personalized care I received from him. When shopping around for the right policy, Poonam Walia State Farm team does an exceptional job in making sure their policy holders are content. Compared to my other car insurance I had previously, the agent John Gonzalez showed so much better follow up and advised me on extra details that I should be aware of. This team deserves more than 5 stars π
Excellent Customer Service. Helpful and friendly!
Got help from Joshua from State Farm. Very helpful in explaining what goes into my insurance plan. Very satisfied with it all.
I worked with Joshua J over the phone. He was pleasant and helpful in going over what coverages I want, need, and related discussion.
I plan on bringing others that I have worked with/ know to work with him on getting other quotes in future.
Thanks Josh!
I very much appreciated the individualized help that I received from Joshua Johnson at Poonam Walia's State Farm office in Riverside. We have several vehicles insured with SF and he looked in to decreasing our premium on several due to the fact that we hardly drive them each year. In this day in age of rising costs, it's refreshing to know that a business will look after it's long-time clients and offer cost-cutting options! Good on ya, Josh and we hope to continue with State Farm another 40 years! ;)
Very pleasant and professional.
Jon Gonzales saved me 100 dollars a month on my insurance premium and even added renters insurance. He is a super friendly guy and answered all of my questions in a very straightforward manner. I'm glad I made the switch. Thanks Jon!
Excellent Customer Experience!! Josh Johnson was not only patient , he was kind and helpful in getting us the best rate possible! Thank you again Josh!
Jonathan Macias helped me and I was happy with his service and follow ups to getting me covered. Would use again
Thank you Jonathan!
Joshua Johnson was extremely helpful in getting my insurance set up. He exceeded in finding us a plan that worked for us financially and the coverage we need. Itβs a good feeling to be covered by State Farm. Thanks Joshua!
John was great to work with has excellent customer service π
Josh J is literally so friendly and helpful. Made the process super easy, smooth, and stress free. He listened to what we needed, provided info/discounts and wasn't pushy at all. Will trust him 10000% with future policies
Our agent John was very understanding & helped us get exactly what we wanted & needed.
Joshua Johnson was a great help! I called multiple companies and he was able to give me the best price by far. Highly recommend giving him a call.
Joshua Johnson was great! Very knowledgeable & attentive.
Poonam Walia is a great agent at the Temecula office!! She was quick to respond to my request for insurance and even assisted me with getting a good rate on life insurance. She was very thorough with answering all my questions and was very patient/helpful throughout the entire process! Iβd definitely recommend her for anyone looking to get insurance in the area. Thank you Poonam for all your help π
I highly recommend josh, he explained the policy well and is very patient. he help me with all my questions and he with ensured the policy meets my needs. Thank you
John Gonzalez did a wonderful job.
I really appreciate the help John Gonzalez gave me over the phone. Made the whole process easy to understand. Keep this guy around!
Thank you Josh friendly and good customer service.
Hello, Poinam Walia was an excellent 100 Star person to me she helped me on. Sunday just to help me answer my questions and submit an application. I was very blessed to have her as my agent!
I highly recomend Poonam, she explains the policy well and is very patient. She follows up with the client to ensure the policy meets the client need
Thank you so much to John he was able to work with on getting policy in my vehicles. With a great quote
Poonam and her team did an excellent job with my total loss claim for my RZR. They made the whole process easy, explained every step of the way and followed up almost daily. What I thought was going to be a nightmare ended up going flawlessly. I highly recommend using Poonam and her team for any insurance needs. Thanks again.
John Gonzalez did an excellent job helping me get great deal for my car insurance. Overall, i highly recommend him and excellent service. You wouldn't regret it.
Great service had a lot of questions on my primary language ( Spanish) and John Gonzalez was so clear and to the point on everything Iβm so glad to had find him and from now on Iβll be recommending him to anyone whom might need insurances services. State Farm is so lucky to have him working on their team βοΈβοΈβοΈβοΈβοΈ
Exelente customer service!
John Gonzalez great job thank you quick and easy :)
- 5 photos
- 200 reviews
- 4.9 A.M. Best Rating
- Claims Hotline: +1 951-252-2120
- Official Website: https://www.sfagentriverside.com/?cmpid=vacmhu_blm_0001
- Corporate Headquarters: 9670 Magnolia Ave Ste 205, Riverside, CA 92503, United States
- Geo Coordinates: 33.918306, -117.449349
- Severns Insurance Agency | Hemet Insurance
- Farmers Insurance -Jack Beckingham | Corona Insurance
- Chris Aristo - State Farm Insurance Agent | Montrose Insurance
- Dirk Vermeulen - State Farm Insurance Agent | Oakdale Insurance
- Cost-U-Less Insurance | El Cerrito Insurance
- Acceptance Insurance | Modesto Insurance
- Insurance agency
- Auto insurance agency
- Health insurance agency
- Home insurance agency
- Life insurance agency
- Monday: 9β―AMβ6β―PM
- Tuesday: 9β―AMβ6β―PM
- Wednesday: 9β―AMβ6β―PM
- Thursday: 9β―AMβ6β―PM
- Friday: 9β―AMβ6β―PM
- Saturday: Closed
- Sunday: Closed
- Identifies as women-owned: Available
- Language assistance: Available
- Wheelchair-accessible car park: Available
- Wheelchair-accessible entrance: Available
- Wheelchair-accessible toilet: Available
- Gender-neutral toilets: Available