I’ve gotten to know many local families as an Allstate agent in Sacramento. I enjoy being a part of the community, and building local relationships is one of the best parts of my job. I look forward to getting to know you and helping you to find the solutions that meet your needs. I'm committed to helping Sacramento residents assess their immediate and long-term needs and choose options that will help them achieve their goals. When you want to explore options for protecting your home, personal property, or financial future, I’m available to answer your questions. If you’re already a customer, I’m ready to review your coverage so that you can make any necessary adjustments to fit your changing needs. Call, email, or visit my agency in Sac...
Natalie Lopez Zamora is amazing. I am not a customer and she helped me with an umbrella quote. She took the time and explained all of my insurance coverage and clause that I never understood but all agents ask. She took the time to build two vehicles insurance, an owner occupied home insurance and a landlord insurance policy. Her understanding and knowledge is superior, her patience is unmatchable, her professionalism is top notch and to top it off her kindness, No words, it also felt genuine not scripted or like she was on stage. Unfortunately I am still not a customer and that made me feel horrible when she call me back as promised to check up on my decision. For reasons NOT related to her or the company I had to stay with my current company. But the feeling of telling her that after her amazing treatment towards me I wasn’t going to be able to switch literally melted my heart, and I told her. She was still so humbled and her amazing attitude still was there. Natalie I promise in a few more months I will call you back! Keep on doing what you are doing! And to AllState you have a gem that is hard to find now a days. Associate like Natalie need to be well compensated, recognized and you should do whatever is necessary to retain them. Everyone could do a job but very few could do amazing work. Anyone could learn a system, and pick up the phone a talk to customers but few could interact positively with customers. You can’t teach what comes naturally with an individual.Good luck Natalie!
I love the (new to me) team at Allstate. Winnie was my original agent and has since retired from her old office. She will definitly be missed. Thep is my new agent, who's awesome. He handled a situation for me previously over the phone with honesty, integrity, and swiftness. From that situation, it led me to another new agents, Natalie and Aurora. Both were professional, well informed, and friendly. All my questions were answered and my situation taken care of.
I've dealt with a lot of agents before and Natalie stood out to me. She was patient, energetic and knowledgeable every step of the way. She is ALWAYS professional, reliable, patient and available on short notice to answer your calls, texts and emails. She is an expert in her field and a delightful person, with integrity and a great sense of humor. I highly recommend her for all your insurance endeavors. Thank you all.
This office is great! They really prioritize their customers and their needs. The employees will help you out with anything you need. Answer all questions and just make you feel comfortable. Aurora was the employee that helped me out and i must say i was impressed. She is patient and has an incredible personality alongside with het knowledge. If you need help with anything or start new with all state, please get Aurora. Thank you!
Thep and Shawn has handled my policy since 2018. I love being insured by Allstate but what really makes They say the company is only as good as the agent representing the company and Shawn has always helped me when I have billing issues and most importantly when I got into an accident back in 2019. He was involved from start to finish and was always in my corner to make things go smoothly. Anyone that needs insurance I always refer it to him. I highly recommend working with Thep and Shawn for all your insurance needs!
My man Shawn is the AMAZING. Not only did he work his hardest to get me the best deal, he's been available every time I've needed him for the last 8 years or so. There was a short minute when I left his branch (moved out of state) and he continued to go to work for me whenever I needed him. Couldn't ask for better or more professional customer service. Much respect and appreciation!
I recently swapped insurance from Geico to Allstate Insurance. Let me tell you that was the perfect choice. I had the pleasure of working with Shawn Phan. He walked me through the process, the break down and costing, payments and schedules. He put my mind at ease and went over all of the coverage/cost and helped me pick the right coverage. Shawn is an amazing agent and knows his stuff! Not only that he makes you feel like family! I highly recommend Allstate and if you need any insurance coverage ask for Shawn Phan. Thank you again for everything!
I recommend Shawn as an agent. He's been my agent when he worked at Geico, he took care of me there so there's no doubt when I switched to Allstate right away. I'm not going to be switching insurance as long as Shawn works there. Get a quote from Allstate, I recommend it! It's a lot easier when you have an agent that can handle all the annoying insurance things.
Thanks Shawn!
Having insurance is as good as your agent and Shawn P has always been there to support when in need! My car was stuck on the side and gave my agent a call and he assisted me all through the process. It's good to know that I'm in good hands just as they say!
Natalie Lopez Zamora is amazing. I am not a customer and she helped me with an umbrella quote. She took the time and explained all of my insurance coverage and clause that I never understood but all agents ask. She took the time to build two vehicles insurance, an owner occupied home insurance and a landlord insurance policy. Her understanding and knowledge is superior, her patience is unmatchable, her professionalism is top notch and to top it off her kindness, No words, it also felt genuine not scripted or like she was on stage. Unfortunately I am still not a customer and that made me feel horrible when she call me back as promised to check up on my decision. For reasons NOT related to her or the company I had to stay with my current company. But the feeling of telling her that after her amazing treatment towards me I wasn’t going to be able to switch literally melted my heart, and I told her. She was still so humbled and her amazing attitude still was there. Natalie I promise in a few more months I will call you back! Keep on doing what you are doing! And to AllState you have a gem that is hard to find now a days. Associate like Natalie need to be well compensated, recognized and you should do whatever is necessary to retain them. Everyone could do a job but very few could do amazing work. Anyone could learn a system, and pick up the phone a talk to customers but few could interact positively with customers. You can’t teach what comes naturally with an individual.Good luck Natalie!
Allstate agent was initially declined to take my claim in writing until I threatened them with attorney
And agent who came to see my house for damages was giving only few hundreds dollars for the water damages, I have to go through hell to get things fixed , No we not in good hands with Allstate
I love the (new to me) team at Allstate. Winnie was my original agent and has since retired from her old office. She will definitly be missed. Thep is my new agent, who's awesome. He handled a situation for me previously over the phone with honesty, integrity, and swiftness. From that situation, it led me to another new agents, Natalie and Aurora. Both were professional, well informed, and friendly. All my questions were answered and my situation taken care of.
I've dealt with a lot of agents before and Natalie stood out to me. She was patient, energetic and knowledgeable every step of the way. She is ALWAYS professional, reliable, patient and available on short notice to answer your calls, texts and emails. She is an expert in her field and a delightful person, with integrity and a great sense of humor. I highly recommend her for all your insurance endeavors. Thank you all.
This office is great! They really prioritize their customers and their needs. The employees will help you out with anything you need. Answer all questions and just make you feel comfortable. Aurora was the employee that helped me out and i must say i was impressed. She is patient and has an incredible personality alongside with het knowledge. If you need help with anything or start new with all state, please get Aurora. Thank you!
I have been a client of with Thep Simaly of Allstate Insurance over a couple years now. I am content with their customer service.
I recommend Shawn as an agent. He's been my agent when he worked at Geico, he took care of me there so there's no doubt when I switched to Allstate right away. I'm not going to be switching insurance as long as Shawn works there. Get a quote from Allstate, I recommend it! It's a lot easier when you have an agent that can handle all the annoying insurance things.
Thanks Shawn!
My man Shawn is the AMAZING. Not only did he work his hardest to get me the best deal, he's been available every time I've needed him for the last 8 years or so. There was a short minute when I left his branch (moved out of state) and he continued to go to work for me whenever I needed him. Couldn't ask for better or more professional customer service. Much respect and appreciation!
Nice place with great people
I recently swapped insurance from Geico to Allstate Insurance. Let me tell you that was the perfect choice. I had the pleasure of working with Shawn Phan. He walked me through the process, the break down and costing, payments and schedules. He put my mind at ease and went over all of the coverage/cost and helped me pick the right coverage. Shawn is an amazing agent and knows his stuff! Not only that he makes you feel like family! I highly recommend Allstate and if you need any insurance coverage ask for Shawn Phan. Thank you again for everything!
Shawn Phan one of the best agents me, and my whole family been following him for more than 10 years, very respectful, helpful, and always get us the best things. So we all appreciate you Shawn, and keep the great work.
Great friendly helpful experience!
Thank you Thanh for all you do!
Sean was a very professional, well communicated guy the process to getting insurance with allstate through him was a very seamless process, thank you sean 👍
Amazing service and gave me a great quote! Thank you for all you guys do
Having insurance is as good as your agent and Shawn P has always been there to support when in need! My car was stuck on the side and gave my agent a call and he assisted me all through the process. It's good to know that I'm in good hands just as they say!
I’ve had Shawn as my agent for years and I highly recommend him! Shawn always goes above and beyond to make sure that I’m taken care of, always keeping me informed and educated. Best of the best!
Friendly and personable! Highly recommend this place!
Great customer service. Made switching providers a painless experience. Would recommend for anyone.
I just recently switched over to Allstate and I will definitely be a long term client with the service I have received from Shawn Phan and Thep.
Thep and Shawn has handled my policy since 2018. I love being insured by Allstate but what really makes They say the company is only as good as the agent representing the company and Shawn has always helped me when I have billing issues and most importantly when I got into an accident back in 2019. He was involved from start to finish and was always in my corner to make things go smoothly. Anyone that needs insurance I always refer it to him. I highly recommend working with Thep and Shawn for all your insurance needs!
Just got my car insurance through Shawn Phan. He was attentive, very helpful and thorough with any information I needed. Great customer service overall. Thanks Shawn!
I would like to give shot out to mr simaly. I know if your looking for agent that goes above and beyond and to make sure your happy and satisfied with your insurance. Thep knows great customer service and will be able to get the price that fits your budget. I highly recommend him and i was very pleased on the service he provided.👍🏿
Shawn Phan is the best agent. 5/5 Highly Reccomended.
Shawn was amazing helped me adjust my policy, some paperwork on a claim and even helped me save some money on my policy
Shawn Phan is the best. He is honestly saving us money and giving our family the coverage we need. Super thankful for leaving State Farm and dealing with someone who actually cares and works hard to keep your money in your pocket. (Literally switched over and saved over a $100 month for more coverage)
My agent has great customer care. He’s all about his customers. Thank you for taking good care of us🙏
I have known Thep and Shawn for over 5 years they are the best.They always provide the best customer service and respond quickly when needed. They helped me and my family save lots of money on insurance.
Shawn Phan is by far the best ive ever met! He is very knowledgeable and does everything in his power to give the best price and makes sure you are well taken care of!
Shawn Phan is great. Been with him for yours. Very knowledgeable of every situation and does all he can to get you the right price.
- 3 photos
- 37 reviews
- 4.9 A.M. Best Rating
- Claims Hotline: +1 916-928-7888
- Official Website: https://agents.allstate.com/thep-simaly-sacramento-ca.html?utm_source=GMB&utm_medium=Website
- Corporate Headquarters: 5870 S Land Park Dr, Sacramento, CA 95822, United States
- Geo Coordinates: 38.5201147, -121.5135445
- Insurance agency
- Auto insurance agency
- Home insurance agency
- Insurance company
- Life insurance agency
- Motorcycle insurance agency
- Renter's insurance agency
- Monday: 9 AM–6 PM
- Tuesday: 9 AM–6 PM
- Wednesday: 9 AM–6 PM
- Thursday: 9 AM–6 PM
- Friday: 9 AM–6 PM
- Saturday: 9 AM–1 PM
- Sunday: Closed
- Online appointments: Available
- On-site services: Available
- Wheelchair-accessible car park: Available
- Wheelchair-accessible entrance: Available