Janet Lin and State Farm insure my parents home in the sunset district of San Francisco. As my parents are elderly, I have been working with Anita Tsang Scribner from Janet's office. They are absolutely the most professional, thoughtful and responsive insurance team I've ever worked with. If State Farm was accepting new home owners policies, I would definitely contact them. They are the best.

Janet Lin has been my agent for over 20 years. Janet and her awesome team have helped me find the right home and auto coverage to protect my family and save me money. They have guided me through small and large claims and made it as painless as possible.

I have held my insurance through the Janet Lin State Farm Office for at least 30 years. Janet and Anita have been very responsive to any of my requests. They were essential in helping me reinstate my insurance with State Farm. The personal touch they provided is definitely why I have stayed with them.

Anita was incredibly helpful with starting a new policy. She was very thorough to make sure I was opening the correct one for my use case. She was also super responsive to my questions, and took the time to answer in detail. I really enjoyed working with her to start a new policy.

Janet Lin’s office has been amazing in helping to manage my insurance policies over the last few years. Everyone on the team is extremely knowledgeable and helpful. When I bought renter’s insurance in 2020, it was a smooth process, and I was given advice on what was a reasonable amount to cover given my possessions moving into my first apartment. I appreciated that I was not pushed to buy renter’s insurance worth more than my belongings and was guided on what would be best for coverage purposes. When I moved to Virginia and needed car insurance, Janet Lin’s team made the transition seamless in getting my information over to an agency in Central Virginia who could help insure my car. I was impressed by thoroughness of information transferred to the point that there wasn’t much I had to provide to the Virginia agency to get set up. From my experience setting up renter’s insurance (in the past), car insurance, and life insurance, Janet Lin’s office has been nothing but helpful and caring for each client’s best interest. The collaboration between each team member and how they leverage each other’s strengths to the team and ultimately to serve their clients is unique and not something I have seen to the same level in other State Farm agencies.

Anita was incredibly helpful as she assisted me with my policy. We had a few complex scenarios and she was able to get me an answer promptly. We both ended up learning a few new things on the call. Great customer service and a pleasant experience. Highly recommend her.

Janet and her team are so helpful and quick to respond. We submitted a claim last week after a car hit us and are already set up with a body shop and replacement car seat. Grateful that it’s been quick and painless!

Janet and Anita are not only extensively knowledgeable so as to ensure that every course of action you take is a well-informed one, but their kindness, care, and understanding will demonstrate that they have your best interest and the welfare of your loved ones in mind.

I've been a customer for insurance from Janet and her team for a little less than 20 yrs. I'm always impressed with the level of service that they provide, which is often way above any other insurance provider that I have used. At times I may have found a slightly lower rate here or there, but I've always felt the service provided was well worth the small delta in price I may have received from going elsewhere.

Janet Lin and State Farm insure my parents home in the sunset district of San Francisco. As my parents are elderly, I have been working with Anita Tsang Scribner from Janet's office. They are absolutely the most professional, thoughtful and responsive insurance team I've ever worked with. If State Farm was accepting new home owners policies, I would definitely contact them. They are the best.

We have been with the Janet Lin agency for many years. Today, we reviewed our policies with Anita Scribner. The review is something we do every year or two. As always, Janet and her staff are very thorough and are interested in our protection and our desire to maintain adequate insurance. Ms. Scribner was very clear about the coverages we have, and those areas where we might consider additional or other insurance to cover areas where we are currently exposed. We appreciate the quality work that this agency provides and intend to remain with them for many more years.

從保險公司客戶到25年老友記！
剛把2025年月曆掛上墻，忽然想起因為這棟房子的保險，我已經與State Farm 保險代理Janet Lin 和她的團隊，從客戶關係變成四份之一世紀的老朋友了。
因為Janet Lin 和她的團隊的專業效率，細心關懷，我家的保險（房，車，責任傘保險），都交託他們代理。車子被人碰了，一通電話，他們就幫我安排妥理賠和修車。有一次內子開車碰破了車輪，我不會把車內的後備車輪換上，我打電話問他們怎樣辦。Janet的助理Anita說他們幫我買的汽車保險，包括了電召他們約定的換後備車輪公司，到我車子拋錨的地方，我出示State Farm 保險號碼，換後備車輪公司的技師，就免費為換上後備車輪。我照Anita的指示，果然很快得到免費換上後備車輪。
Janet Lin教我理財（年金投資、共同基金），我是理財外行人，電話裏說不清，Janet不惜耐心，來我家說個明白，難怪客戶變老友了。
FROM BEING AN INSURANCE COMPANY CLIENT TO A 25-YEAR FRIEND!
While pinning my 2025 calendar on the wall, I suddenly remembered that because of the insurance on this house, I had become an old friend of State Farm insurance agent Janet Lin and her team for a quarter of a century.
Because of the professionalism, efficiency, and attentive care of Janet Lin and her team, I entrusted them with all my family's insurance (house, car, liability insurance). When my car got hit, I just made one call, and they helped me make the claim and get the repair. On another occasion, my wife got a flat tire while driving, and I couldn't install the spare tire onto the car. I called to ask them what to do. Janet's assistant Anita replied that the car insurance they helped me buy included calling their assigned company to install the spare tire. Anita told me to show my State Farm insurance number upon the technician’s arrival. I followed Anita's instructions, and sure enough, I quickly got the spare tire replaced for free.
Janet Lin taught me financial management (annuity investment, mutual funds). I was a dummy in financial management; and failed to grasp her explanation over the phone. Janet kindly gave me a home-visit lesson in financial management. Like Dale Carnegie, Janet Lin wins friends and influences clients.

Janet Lin has been my agent for over 20 years. Janet and her awesome team have helped me find the right home and auto coverage to protect my family and save me money. They have guided me through small and large claims and made it as painless as possible.

A delight and pleasure working with Anita and Abigale at State Farm. They genuinely take the time to understand your needs and provide the best coverage suited to your needs. Can’t recommend them enough!!

Janet and Anita are not only extensively knowledgeable so as to ensure that every course of action you take is a well-informed one, but their kindness, care, and understanding will demonstrate that they have your best interest and the welfare of your loved ones in mind.

Thank you for providing the insurance services!

I have held my insurance through the Janet Lin State Farm Office for at least 30 years. Janet and Anita have been very responsive to any of my requests. They were essential in helping me reinstate my insurance with State Farm. The personal touch they provided is definitely why I have stayed with them.

Anita was pleasant, on the BUTTON on appointment time, a FIRST, and supplied lots of useful information for me! We chatted like old friends... catching up. Thank you, it was a very pleasant conversation!

Very clear explanations of my policies and advice.

Janet and her team are so helpful and quick to respond. We submitted a claim last week after a car hit us and are already set up with a body shop and replacement car seat. Grateful that it’s been quick and painless!

Anita was incredibly helpful with starting a new policy. She was very thorough to make sure I was opening the correct one for my use case. She was also super responsive to my questions, and took the time to answer in detail. I really enjoyed working with her to start a new policy.

The team at Janet Lin’s office have been incredibly helpful throughout the years.

Anita was helpful, knowledgeable, and patient when helping me get a new auto insurance policy. I would recommend coming here for any insurance needs

Excellent customer service. Have been with State Farm and Janet Lin for over 20 years and they have always been very helpful and efficient. Never had a problem with them in all these years

Anita was incredibly helpful as she assisted me with my policy. We had a few complex scenarios and she was able to get me an answer promptly. We both ended up learning a few new things on the call. Great customer service and a pleasant experience. Highly recommend her.

Janet and her team have been doing our insurance for home, car and umbrella for a few years now. They are always responsive and helpful. Would highly recommend!

Janet Lin’s office has been amazing in helping to manage my insurance policies over the last few years. Everyone on the team is extremely knowledgeable and helpful. When I bought renter’s insurance in 2020, it was a smooth process, and I was given advice on what was a reasonable amount to cover given my possessions moving into my first apartment. I appreciated that I was not pushed to buy renter’s insurance worth more than my belongings and was guided on what would be best for coverage purposes. When I moved to Virginia and needed car insurance, Janet Lin’s team made the transition seamless in getting my information over to an agency in Central Virginia who could help insure my car. I was impressed by thoroughness of information transferred to the point that there wasn’t much I had to provide to the Virginia agency to get set up. From my experience setting up renter’s insurance (in the past), car insurance, and life insurance, Janet Lin’s office has been nothing but helpful and caring for each client’s best interest. The collaboration between each team member and how they leverage each other’s strengths to the team and ultimately to serve their clients is unique and not something I have seen to the same level in other State Farm agencies.

I had the pleasure of working with Janet Lin State Farm Agency for my car insurance over the past 2 years, and I can confidently say they offer top-notch service. The entire team is polite, professional, and genuinely dedicated to helping their clients.

I want to especially recognize Anita, who was an absolute standout in my experience. From the very beginning, Anita was incredibly kind and approachable, making it easy to discuss my insurance needs and concerns. She has an impressive depth of knowledge about insurance products, and she took the time to ensure I fully understood my options. What really sets Anita apart is her unwavering commitment to her clients. No matter what I needed, she was always there to help with a friendly attitude and a level of professionalism that’s hard to find.
Her responsiveness and willingness to assist made a significant difference for me.

If you’re looking for an insurance agency where you’re treated with respect and where your needs are truly prioritized, I highly recommend Janet Lin State Farm Agency.

Just wanted to say I am supremely pleased and confident of the care💯I’ve received when asking about both mundane and complicated insurance questions. Janet and her team have been my agent for decades.

Her 3 A team delivers: Alex, Anita and Abigail.

I interacted with several of the office personnel, and they were very friendly and competent. They followed through on their commitments and were very easy to deal with. I would definitely recommend using this office for insurance needs.

I have been insured with State Farm since 1972 and we have been with Janet Lin since 2009. They have covered my Autos, Home, Life insurance and we have used State Farm Bank to open CD's. State Farm and specifically, Janet, Anita and Alex and all her staff have always been available to promptly answer or address any issue or concern; their service has been impeccable. It is safe to say that Janet has provided
invaluable support and guidance as my wife and I transition into our senior stage of our lives. I highly recommend Janet Lin and her State Farm staff to address any insurance related questions.

We decided to go with State Farm among other companies and insured our family with their Term and Whole life insurance products. During the initial process until now, Nissi has been very knowledgeable and responsive. She possess deep knowledge and insights about term and whole life insurance to give us confidence which products best suited for our family. We feel safe in knowing that our family is protected through the insurance policies we bought in the event of unfortunate circumstances. We feel very confident and secured in the company’s track record and their established products. Overall, we highly recommend Nissi as your trusted agent when it comes to term and life insurance products!

I have been insured by State Farm for over 20 years and have had nothing but excellent experiences in dealing with them. My State Farm Agent Janet Lin and her staff (shout out to Anita) in San Francisco have always been wonderful to deal with, are always upfront and honest when it comes to giving advice and recommendations, but most importantly, they always recognize me when I call their office and have my policy at the ready. Dealing with them all of these years (locally/directly) has been one of the biggest reasons I have been such a longstanding customer!

Great service!

Anita and the team of Janet is knowledgeable and easy to communicate with. Highly recommended.

Janet and her team have provided me with first class service, advice and education for years. They are always willing to spend time with me and to discuss the pros and cons of all aspects of my different policies and coverage. I recommend them without hesitation.

I would like to thank the the office of Janet Lin of State Farm and staff for always a wonderful experience and 5 star service especially Mrs Judy Ascendio she is awesome thanks

I just purchased a 2024 Gixxer 750. Hooked it up to a trailer and towed it home. The next day I called my insurance company AAA thinking it would be an easy and quick process to add the motorcycle insurance to my cars policy. Oh how wrong I was! I was told that they don’t provide motorcycle insurance that they would have to go through Progressive insurance. Progressive gives me a quote of $6,000. On top of that, they wanted it in a single lump sum for the year. To say I was shocked is an understatement. I called around for an entire day from company to company getting the same type of results. If they didn’t want the lump some they wanted between $500-$600/month. I have had my drivers license since I was 16. I been riding since I was 21. I’m now 50 years old. I have never had to pay such outlandish insurance premiums for a bike. My driving record is spotless which it has to be because I am also a class B driver. I was just starting to wonder if I made a mistake buying the new bike. Until in a last desperate attempt I typed into my google browser Motorcycle insurance companies San Francisco. 100’s of companies popped up. I randomly chose one number to call. That was to Janet Lin State Farm insurance company of San Francisco. An agent by the name of Anita Scribner answered the phone. After my pleas for help. She was so kind and helpful. And was also shocked at the quotes I was getting. She told me not to worry that she could help me. After about 15 minutes on the phone I was set up with full coverage motorcycle insurance at $92/month. I wanted to cry I was so excited! Anita at Janet Lin State Farm insurance is the most professional and kind agent I have had the pleasure of dealing with. I will be making a change from AAA to Janet Lin State Farm insurance for my other vehicles also. If any other riders are experiencing the same insane quotes. Don’t get ripped off by greedy agents and companies. Give Anita at Janet Lin State Farm insurance immediately!

Just moved to the bay and was looking for support obtaining insurance in the area. Anita was thorough, detailed and helped me promptly. Highly recommend this office!

We've been clients of Janet Lin's office since 2010 and have always been pleased with their kindness, prompt service, and advocacy in helping keep our premiums low. If the State Farm service fits your needs, I can't recommend this team enough.

I really like her the way she helping me and she's a kind friendly lady she's doing great job I'm 100 percent comfortable with her she did a great job thanks so much Janet lin

Anita was great - very understanding and gave useful advice

Anita is a great insurance agent. We've had many pleasant chats over the years about different insurance options. She consistently demonstrates both her expertise in the subject matter and that she cares about her clients.

I loved the customer service, the State Farm agent was very kind and understanding, she helped me a lot, thank you

Judy Ascencio did a great job in every respect--efficient, smart and very pleasant.

Tiara Choi was the best help ever! I just bought a car and needed insurance ASAP! She put everything down and made me a priority and ensured I was taken care of! She made everything a smooth and easy process which made all the difference! I will definitely be a repeat customer! Thank you very much

I've happily worked with Anita at Janet Lin's office for over 10 years. If you're in need of insurance, I have a hard time imagining someone more helpful, accessible, and patient.

This has been a great agency to work with. I'm a long-time State Farm client. Due to having various work locations in my lifetime, I've lived in several of our 50 states, so I've worked with a lot of SF agents all around the country. When I was looking for agents in the Bay Area, I talked to a few different offices, but it was definitely Alex at Janet Lin's agency who made all the difference. Alex was absolutely tireless in helping me find appropriate coverage along with every appropriate discount. I've also worked with Anita, Tiara, and others at this agency--all great--but it was Alex that I first encountered, and he's the reason I chose this agency. But no matter who you encounter first, you won't be disappointed as long as you're working with Janet's highly skilled team.

I’ve been with State Farm for a very long time. The staff at my agent’s office is always exceptionally helpful.

She was very very helpful and explained everything so that I understood what I was getting with my insurance.

Judy has been wonderful to work with as I transferred my policy. She is knowledgeable, generous with her time, and so quick to respond. It makes a difference working with someone who is so solid- thanks, Judy!

I spoke with Anita on the phone. She was warm and exceedingly helpful. She helped me double-check my condo coverage, in light of my EV charger install. She was even able to identify a way for me to increase my coverage while reducing my premium by moving my auto insurance to State Farm.

If you're in San Francisco and need insurance, you'd do well to check out this office.

Great experience working with Anita from Janet's office

I love working with Anita S. She always has good information and is very timely to return calls. She makes me want to stay with State Farm.

Anita T Scribner helped me reduce my car insurance by 60% AND get better coverage and lower premiums. I was getting ready to sell my car and take the bus before I spoke to her. She was incredibly professional, kind, and fast working. I was able to get a quote and get my car insurance set up during a 30 minute lunch break. There's no reason to go anywhere else!

Janet Lin has been my State Farm agent since the 1970's. Her staff has always been responsive. Very recently, they interceded with the State Farm underwriters on my behalf and obtained a 32% reduction in my automobile coverage. I also have motorcycle and homeowner's coverage with State Farm.

I've been a client of Janet Lin - State Farm Insurance for over five years now, and I couldn't be happier. Janet and her team, especially Nissi Wusan, have consistently provided me with exceptional customer service.

From the very beginning, they took the time to understand my individual needs and tailor insurance policies that fit my specific situation. They never try to push unnecessary coverage, and they always explain options clearly and patiently. This personalized approach has given me great peace of mind knowing that I have the right coverage in place.

But their outstanding service goes beyond just setting up policies. When I've had to file claims, Janet and Nissi have been incredibly helpful and supportive. They walked me through the entire process, answered all my questions, and made sure everything was handled smoothly and efficiently. Their proactive communication and friendly demeanor took the stress out of a potentially stressful situation.

Beyond their professionalism, Janet and Nissi are genuinely kind and friendly people. They are always willing to go the extra mile to help. They truly care about their clients and it shows in everything they do.

If you're looking for a reliable and trustworthy insurance agent who will prioritize your needs and provide exceptional service, I highly recommend Janet Lin - State Farm Insurance. You won't be disappointed!

Lots óf good years with all of my previous vehicles and Janet Lin & staff professionals at State Farm 👍🏽👏🏽❤️

Anita has been great to work with. I needed a new car insurance and I'm usually the "why can't I do this online" kind of person, but after having gone through State Farm's process, I kind of appreciate the more personal approach. I walked past this branch and figured I just give it a go, Anita was super helpful and friendly in explaining everything, giving me a quote, and setting me up with the insurance. Happy I used their services.

We have been with Janet Lin and her team for 35 years. We have always had great service and sound advice. And whe. The need arose claims processing was always a breeze. I would not hesitate to recommend Janet as a statefsrm agent.

Mike

I had motorcycle insurance here for myself and my brother. This team was very personable and quick.

I would like to work with them in the future as well.

Great service, Anita was incredibly helpful

Working with Tiara to transition my auto insurance provider was quick, easy, and most of all, a great experience! Tiara is incredibly helpful and knowledgable, and was even able to hep me transition my auto insurance plan seamlessly even 5 months after I initially contacted the office. Would highly recommend working with Tiara, Janet, and the rest of the team if you're looking for a responsive and helpful team to help meet your insurance needs.

Our family has been a Janet Lin customer for 21 years, and we have moved around the Bay Area. We stay with her office for a number of reasons. While she and her team are knowledgable, always looking for ways to help us save money, and provide good care, that is not the main reason. Janet Lin and team are consistent! There is not a lot of turnover in staff and we've come to know the agents but more importantly, they've come to know us!
The agents are always looking out for our best interests and remember the specifics each time we move. When issues have arisen, they are able to provide quality and helpful direction and support.
One recent example: we were renting a house and called to inform us that in the future, many insurance companies would not be able to provide Home Owner's Insurance in CA. While we didn't care at the time, it proved useful information. When we looked for a home a few months later to purchase, we were already aware of the issue. This allowed us to do our homework and get insurance during the escrow period, and essentially close on time (many people were not able to do this because no one had made them aware of this issue). And while State Farm was not able to offer this particular insurance, the agent they referred us to was (and his office was the only one out of 15 other choices). Without this level of care, we would have had a much larger struggle. If only we had asked for a referral before trying to get it on our own first.

And of course - JANET LIN'S OFFICE ALWAYS HAS THE LOWEST RATES!

It is the first time for me to get the insurance for my car and the apartment, and I totally have no ideas about what should I get. With the help from Janet Lin and her team, especailly Anita, finally I get the bundle including auto, renters and also the life insurance! All the purchase process finish within three days since I sent out the quote request. Anita is always responsive and patient to give clear explanations about every details of different insurance. I really have a good experience in working with the team and would like to be with them for the following years! Really appreciate for all the help!

Judy was a great help in my auto insurance application!

As always, I feel taken care of by my State Farm team. Just wrapped my annual review of coverage with Agent, Anita Scribner. No hard sells, and instead, an objective and customized review of my coverage. I'm good for another year.

Anita always does an exceptional job and is very pleasant to deal with. She makes everything go smoothly.

Janet Lin is my favorite insurance agent. She always has very professional knowledge also with her patient great attitude to provide me with all the solutions that I might have! She is the greatest agent I have ever seen! She deserves my highest five stars 👍👍👍👏👏👏

Staff ALWAYS goes above and beyond to address my insurance needs and/or concerns !!!

I have been with Janet Lin's office for two years now and have always received quick and clear information about my plan and coverage. I recently had my Insurance and Financial Services Review with Anita Scribner who is so kind, knowledgeable, and helpful! She makes navigating insurance a breeze. Highly recommend this office. Thank you for all of your help!

We have been happy customers for almost a decade. Anita is great to work with and its clear she has your best interest in mind.

Was super happy with the conversation and help I received from Anita! While I’m not a client of this particular agent, they helped me better understand my current premium and where I could see some potential savings in the future. Thank you for the time and service, Anita!

Anita helped me with some questions. She was professional, patient, and thorough. I am glad she was there for me.

State Farm is an excellent insurance with generous discounts and great coverages. Nissi is always there for us - answering questions, giving advice, sending copies of certificates, looking for discounts and much more. She treats us like family.

I really appreciate the Anita Tsang Scribner the help and working so professional.

Very happy with the team at Janet Lin's office. Judy and Anita, in particular, have taken great care of me since I moved to San Francisco. They've gotten me the exact coverage I needed at a fair price. With everything that has come up, I have had no problem getting in contact with them and getting things resolved. Couldn't recommend them more!

I had a nice time speaking with Anita today, and she clearly shared the details of my current policies, and answered my questions fully. I also got to know what to expect in the future. I had a good feeling after the call.

Tiara has been great, every time she picks up the phone I know I’m in good hands and the call would be short and efficient. Very friendly and always a great time speaking with her!

Janet's office has been a great partner in my home insurance needs for many years. This year, at their suggestion, I decided to price a combination of auto + home. Janet's colleague Judy did a tremendous job of evaluating my needs, making suggestions, and walking me through the process to get all of the discounts I was entitled to. This was not an easy task! Janet answered multiple rounds of questions and stayed focused on my account all the way through wrap-up, and I ended up saving nearly $2,000! My highest recommendation.

Janet and her team are a pleasure to work with! They are always available and very responsive!

The agent I work with Anita handles all my accounts. She is always positive and never lacks for product knowledge or policy parameters . I began with a couple of account, and over the course of time have transferred all my accounts to State Farm.

Judy Ascencio of the same office is truly a dedicated insurance professional. Her calm demeanor and knowledge provides assurance the customer is in good hands. Every time I have a question or require help Ms Ascencio is ready to step up and provide assistance. I feel privileged to be a client here and always know my family and I are in good hands.

We have been using Janet Lin State Farm Insurance for our small business, Home insurance and even earthquake insurance, all in one agent. Because Janet and Her staffs are very professional, responsive and helpful when we needs any help or have any questions regarding our policies.
We highly recommend them to our friends and family.

I've been with State Farm for over 15 years. I've primarily dealt with Alex and Judy from the 3rd St San Francisco office (most recently with Judy). They consistently provide great customer service. It's always a pleasure working with them!

I'd like to share my recent experience with Ms Judy Ascencio, she provided an excellent service on adding a new vehicle to our policy and made the process so easy and pleasant . Judy have always been such a delight to communicate about all of our policies. She's friendly, knowledgeable, patient , pleasant and efficient. She will also give me some good advice and recommendations for our policies and future ones as well . Many thanks again , Judy 😊

My reviews have been long over due and I want to say thank you to Tiara Choi for being very pleasant, knowledgeable, helpful, professional and consistent. She's such a pleasure to speak with whenever I called in to discuss about our policies and she is very thorough about everything , going thru each and every one of our policies. Thank you Tiara .

I'm not one to tipically leave reviews but I was having such a hard time finding decent auto insurance and I'm so so so glad someone recommended me this office!!! Tiara Choi provided excellent service and was so patient and helpful with making sure I got the most appropriate insurance rates. This is for sure the office I will be recommending anyone that is looking for insurance. And the office I will be looking into next year when I need house & pet insurance (finally bringing my kittens over from back home). You will not regret choosing them. 10/10, very very pleased

Judy was great very helpful and informative on explaining the quotes I'm very grateful. Thank you for everything.

Judy at State Farm is responsive, helpful and made it easy for me to make the right decision!

We’ve had our policy with Janet Lin’s office for 7+ years. Service is fantastic. The office team is always there to help. Most recently it was Anita who was there to answer questions and provide much needed advice. Thank you!

I recently switched State Farm agents to Janet. Her office has been a pleasure to work with on several different insurance policies. Anita in particular has been very responsive, knowledgeable, and helpful. I would definitely recommend speaking to Janet and her office for your insurance needs.

The service I received from Janet's agent, Tiara Choi, was exceptional. Tiara patiently and thoroughly answered all of my questions. She was thorough in researching available options, and saved me so much time by her efficiency in managing my case. Not only was she prompt and professional in her communication, she was personable, compassionate, and fun to talk to! I am extremely pleased I serendipitously found Janet's office, and am definitely motivated to consolidate the rest of my insurance needs with them. Thank you so much!

Anita provides excellent services and follow ups than other agents do. Highly recommended!

I wanted to drop a note about your employee, Anita Scribner. She helped me with a new car policy this afternoon. I found her telephone skills to be excellent. Anita's understanding of customer needs, her clear answers to my questions and concerns and most of all, her patience.

Thanks for having such a capable employee on your team representing your agency.

Tiara is an excellent account representative! I am in the process of moving and she asked all the necessary questions to help me in updating my policy. What I really appreciated was the thoughtful gestures in her customer service, ex. in the beginning she informed me how long updating my policy would take, gave me additional helpful information, and did a full review that our updates today were updated across all my policies with State Farm.

It was an absolute pleasure working with her! I’ve been with this group for quite some time now and my experiences over the years have all been positive.

Our family has worked with Janet Lin since 1989. She meets with us annually (if we desire) to review policies to be sure they meet our current needs. Her office staff is efficient and friendly. I highly recommend.

I've been using Janet's office for years and can't say enough good things about the entire staff. They are always available to help with my questions and I feel they genuinely care. They are the best!

Tiara is so patient with us, after so many questions and redoing the whole policy all over. Couldn't ask for a more supportive and understanding person. Thank you for all your help and for explaining everything in detail!!!

The team is always very helpful and good rates 😁

Anita was very helpful and responsive! Great experience

Anita was so helpful and patient in setting me up with life insurance and really took the time to educate me on the differences of it.

Excellent service every time I call, an experience I have not had with other insurance companies. 100% recommend

Long term client here with years of experience with Janet and her team. Most recently, Alex and Judy have assisted our family with many service requests for auto, home and umbrella policies. I like that all of our agents are licensed with Janet's office. They handle each call with professionalism and knowledge. We've had experience with others carriers but Alex and Judy are the A team with State Farm.

Janet, Nissi, Judy and the rest of the team are stellar agents that are always friendly and there for you. We've been using State Farm for our business for many years and we can't recommend Janet and her team enough!

Janet Lin's team - especially Anita! - is terrific. They helped us to secure a business liability policy. It was a complicated process that took a lot of time. Anita fielded our questions, clarified information as needed, and was generally very available for us to work through each step. Great professionalism, very thorough, and very personable. Many thanks!

Just moved to California and needed help transferring my insurance from Texas. Janet and her team made the process seamless by getting connected with my insurance agents back home and communicating directly with them so I didn't have to be the middle man. Staff is sweet and friendly. They also bundled my car and renters insurance so I could have a lower premium every month! Love this office!

Janet sold me Long-term care insurance. I was a bite hesitant to buy the insurance since I was in relative good health. Three month after I bought the insurance I had my first A-fib episode. I spent 2 days in the hospital to correct the heart issue. Janet called me when she found out about my A-fib. She later told me that my Long-term application would not have been approved because of my A-fib. But now State Farm must honor my Long-term care contract. Thank you Janet for getting me the LTC policy.

Janet Lin's insurance office is a place where they prioritize the wellbeing of their customers over simply selling insurance. You can expect them to provide the best service to you they can and to actually care about your personal health.

Janet’s team is super helpful and responsive on assisting our claims. Especially Anita is very knowledgeable on the policies, being very patient to explain the details with us, sometimes even on her day offs.

We are very much appreciated her hard work and professionalism. Highly recommended.

I’ve had insurance with Janet Lin for a long time!! She never fails to exceed expectations of professionalism, genuine care for customers, and she is super personable and fun to talk to. She and her team are beyond exceptional. You can tell that they care for the customer and not for their own profit. They are here to help you! I highly recommend Janet Lin and her office!

We have worked with Janet Lin's office for 10 years now and are always impressed with how efficient and effective the service is. For the past 4 or so years Judy has been our point of contact and she is always on the ball and happy to help.

Janet was SO helpful in my journey to move out of my moms insurance and finally be an independent woman with my own insurance. I just purchased a new car and my previous agent was never too nice or helpful. But Janet was so patient in explaining everything in details and had the BEST customer service ever. Great job Janet! Looking forward to working with you!

We had an emergency requirement for our building's insurance and Janet Lin's team (Anita Scriber) came to the rescue. Anita Scriber did a fantastic job of quoting and providing us with insurance for our family apartments and rental buildings in San Francisco & San Jose within 24 hours! Not only is she quick but helped save us money on the premiums. She is responsive, thorough, and very professional in all the details for our building insurance needs. I highly recommend Anita and Janet Lin's team for all your insurance needs.

Really helpful phone conference which answered our questions about coverage. New estimates for improved coverage becau of home improvements we have made-- our request, no sales pressure!-- arrived the same day. We are long-time satisfied customers.

We have had State Farm Insurance for over 20+ years. We use Janet Lin out of San Francisco and she and her team are to notch. We work a lot with one of her representatives Alex Louie who always goes the extra mile to make every process easier on us. One time my truck was stolen and he actually drove a reimbursement check from San Francisco over to the East Bay (well out of his way) to help out. Thank you Janet Lin for many years of service!

I highly recommend Janet Lin’s group with no reservations. I’ve had multiple types of insurance through this group for over 10 years - business, renter's and auto insurance. I’ve worked with Alex, Anita and now Judy - and they are all amazing, trustworthy and kind people. They take time to explain the coverage details and answer all your questions. They consider your unique situation and expertly suggest the best options for you. I’ve compared insurance rates with many other companies and always come back to this group for the best value and best service. I’m very grateful to have found this group.

Anita has been a great partner for me in all aspects of my coverage.

Anita and Janet have been very helpful...they are always quick to respond, very informative, and pleasant to work with. I highly recommend their agency.

Been using Janet Lin and her State Farm team for a long time and would never think of changing. Highly recommend

Excellent service and wonderful staff. Anita has helped me with several clients, and she makes everything super easy. The price point is great and I appreciate their enthusiasm in supporting mom profits and charitable organizations.

Judy has been consistently & wonderfully helpful in every instance when I need to call State Farm with questions about my policy.

I've been with State Farm with Janet Lin for many years, both as an individual and with an HOA. Her associate Anita has gone above and beyond for us! Even as long time clients who clearly weren't interested in changing firms, Anita met with us for over an hour recently to go over every question we had about our policy, and even went over the CA earthquake insurance in detail, which they can't offer. My dad told me 40 years ago to stick with State Farm, and he was right. :) They are not always the cheapest, but in 40 years of being a client I never had a bad experience with claims.

I have been with State Farm here in SF for 10 years for my homeowners insurance and they always provide excellent customer service. Janet, Tiara and the team there are very friendly, knowledgeable and very helpful when providing information and explaining the details of the homeowners insurance plan. I would highly recommend State Farm!

Had an almost 2h zoom consultation with Janet team today, it was a remarkable experience. Anita and Tiara? was the ones who helped me. Anita was extremely helpful and thorough, professional, compassion... She was above and beyond, really patient to answer all my 2000+ questions, took time to make sure I understand all the policies and questions, all the options, all the choices I have. Plus she even followed up with a very detailed and easy-to-understand email to make sure im not confused with all the whole new information. Now I feel abit like being blindly tricked by my current insurance company 😕. I just wish they also provide the insurance for rental properties and could match my current premium. But Thank you so much Anita and Janet’s team. Im highly recommend for everyone to also work with this wonderful team. 🙂

Janet and her team has always provided us with fast and excellent service. One of the best agents I have ever worked with.

Alway helpful and professional

I’ve been working with Anita for years! Nothing but positive things to say! She’s helped us with auto and home insurances - and very knowledgeable with life also.

I have been a State Farm customer since I was 16 years old. My grandmother in Red Springs, NC inspired me to used them as she was a satisfied customer many many years ago. Janet Lin of San Francisco, her staff and the 24-hour support services have provided me wonderful, amicable service since I lived in the SF Bay Area. Now that I have relocated to Palm Springs, CA, Janet's SF branch shall remain my insurer for both my car and future home. Thank you State Farm!

Janet Lin's team is very responsive for requests that are within their power to provide and through/timely to communicate status of any research being done. Fortunately haven't needed to use the insurance coverage for any of our 4 cars, but I believe the team will be top notch working through the claim process.

Been with Janet and her team for the last eight years. Good and attentive service.

I had to get evidence of insurance to show a client, and I had a short time to respond. I found Janet Lin's staff (Tiara Choi) to be helpful and very efficient. She worked with me in a calm and informed manner. I highly recommend them.

Our family has been with State Farm Insurance for over 20 years. Janet Lin and her team have always been there to answer questions and give us guidance when needed. Our main contact is Anita Scribner, we appreciate her insurance knowledge, her patience, her courtesy and excellent customer service. We highly recommend State Farm Insurance!
The Powers Family

I have been working with Janet Lin and her staff, in particular Judy, for many years now. They always deliver a good service, good communication and willing to accommodate my needs. Thank you Team!

Janet and her team were really helpful and accommodating. Great explanations especially regarding life insurance!

Nobody loves buying and managing insurance policies, but working with Janet and her team is always a pleasant experience. They're quick to respond, thorough and helpful, and work with me to get all the discounts I'm able to, even over email. Tiara has been particularly wonderful to work with.

I have no doubt I could shop around and find cheaper renters policies, but my experience has always been so positive that it's worth sticking around each year.

Janet and her Team are always great! Responsive, Knowledgeable and Friendly. Anita is always great to work with.

I have auto insurance here. I really commend Anita for her efficiency. Every time I send an E-mail, she responds as quickly as possible.

We have been with Janet Lin's office for more than a decade. The Lin team has always been extremely responsive with any changes in our insurance policy needs and paying out claims. Recently, through the very stressful process of purchasing our first home, Anita Scribner was incredible! She helped us navigate home insurance policy options, quickly providing the necessary quotes and documents needed during escrow. She responded to all correspondences promptly, was always patient and thorough with our questions, and generally went above and beyond at every opportunity. Thank you to Anita and the rest of the Lin team!

Anita was Wonderful she understood exactly what I needed and took care of me right away I've been a client of Janet Lin for more than 10 years the staff have always taken great care of me, Thank you Anita!

I have been a State Farm Customer for 19 plus years and they have provided me with excellent service throughout the years. I would strongly recommend them and there services.

We are clients of Janet Lin's office since 2010! Anita has helped me thoroughly with all my endless questions all these years, very prompt in replying to emails and phone calls. Everyone in the office is super friendly, yet professional in dealing with us, for all our insurance coverage, from home, auto, and even life insurance. I believe their rates are highly competitive with the BEST service!! AAAA+++++++++++++ service, especially Anita! Thank you for always being there for us!

Been a loyal customer for years in the Bay Area. Janet's team and agent Anita are very friendly, informative and patient with all my home and auto insurance needs. Highly recommend.

Janet and her staff are always so helpful! They don’t oversell and respond quickly ! So happy I am with this office!

Anita was very helpful and broke down not only the auto insurance policy but also the life insurance policy to me as well. She made it very understandable for me to chose a policy that best fits me. I am so very grateful and very thankful to have found her online. Thank you so much Anita!

Jennifer Savaii

Excellent service. I’ve been a client for about 30 years, just recently had to go through a claim for the first time in my life, and this team made what seemed to be a rather complicated process as smooth as possible. Additionally, i just revisited my insurance coverage for home and auto and made changes to my policies and Judy helped guide me through every step of the process with great efficiency. Thank you all! Walter

Janet’s team, particularly Anita, has been so wonderful in working with our family to put together the right plans for us! We’ve been with them almost 5 years, the service is so friendly and attentive, and it’s clear that they’re always striving to find what works best for us!

Janet and Anita are the nicest, most helpful insurance people I've ever worked with. They helped us navigate multiple vehicles with ease and saved us money at the same time! Would happily recommend them to anyone.

I've been with State Farm for a few years now and have had an excellent experience. Janet's office in particular offers quality customer service. Thank you!

Nissi is great! Has been a pleasure to work with.

We have been using Janet Lin and her excellent team (especially Anita!) for 20 or so years and we highly recommend them! They are so responsive, attentive to our changing needs, always willing to spend time to discuss questions, and they are simply really good people. So happy to insure with them!

As a person working in the nonprofit sector, we will forever be grateful to Janet Lin's team's responsiveness and understanding that we are often requesting time-sensitive information and forms. Janet's team is incredibly helpful and patient, they have supported our organization for several years now and demonstrated empathy and grace when meeting our urgent demands. We truly appreciate their continued hard work and support, and their willingness to hop on the phone at a moment's notice to answer questions and ensure all our needs are appropriately met. Special shout-out to Anita and Tiara who have been working closely with our team; we couldn't ask for better guides to all matters related to our insurance policy.

I've been a client with Janet for around three years now and she and her team have been nothing but excellent to me. She is incredibly experienced and knowledgeable yet remains personable. Navigating insurance can be intimidating but Janet is more than willing to present her services in a crystalized and digestible manner. I know I'm in good hands!

I’ve been customer for over 15 yrs, and Janet and her staffs have continually exceeded my expectations. They’re very responsive and professional, knowledgeable and trustworthy.

Anita was very helpful and responsive. She's always there to explain things clearly and help with any issues that pop up. We've gotten homeowners, car, and life insurance with her because of the high level of service and professionalism.

Thanks for the great service provided by Janet's team. Anita is always responsive and helpful.

Excellent customer care with knowledgeable staff. Janet & her staff are able to find ways to save money for my family. Highly recommend!

Janet Lin is a compassionate, knowledgeable and patient State Farm agent who listens to your needs and concerns. Janet's professionalism is impeccable. She also directs her staff to treat each and every potential customer like their family member. Janet and her staff explained the pros and cons of having life insurance, the type of life insurance, and how much of the life insurance one should buy. Therefore, I had referred my two nieces and their friends to Janet for purchasing life and other insurances.

Our family has been with State Farm, and Janet's office specifically, for decades now. Janet and her team has always been there to guide us through any insurance questions we may have, as well as the handful of times we have needed to place a claim.

Anita S. was very friendly and quick to respond!!

I just wanted to say that Tiara at this agency has been providing some incredible service for me. I'm really impressed with her thorough listening to my concerns and she went above and beyond to monitor an insurance bill and helped me process a payment that I'd been wanting to make from 3 weeks ago. She stayed on top of it all of this time and just notified me of the completion of the payment with an emailed receipt.

This kind of service is unheard of these days. I'm thoroughly amazed at how consistently this office has proven to be top notch in terms of service.

Whenever I call Janet’s office, the team is available and also willing to help answer any questions I may have in detail and care. I found that her team is very knowledgeable and always helps provide additional perspective or recommendations where needed.
Recently, I suffered an HOA claim on my rental unit, and the Janet was quick and available to help- aiding me in the process as well as provide needed recommendations.
I have been with Janet since I got married, over two decades, and am going to remain with her agency.

I've been with Janet Lin's office for over 10 years. The staff is consistently responsive, friendly, and professional. They deliver quality customer service while also providing great rates. I recently updated my policy and worked with two members of the team. Alex Louie answered all my initial questions and provided quotes for various scenarios. Anita Scribner, who I've primarily worked with over the years, very clearly explained my insurance options, patiently answered all my questions, and went above and beyond to make sure I was getting the best coverage for my needs. I highly recommend this office!

Very helpful service and usually very quick to respond. They know their stuff!

Very happy with the service provided by Janet Lin's team. Anita Scribner is courteous, knowledgeable and responsive with our insurance requests.

This is the only state farm I will sign my policies with! Janet Lin's office has an incredible staff and provides top-tier customer service. All my interactions and policy processes have been very smooth and pleasant. Highly recommend this wonderful office!

Recently purchased a home and was looking for affordable home insurance. Did lots of research and compared with other competitors but State Farm stood out the most to me. Not only it was referred by a friend, they are professional and responsive to your questions and concerns. Nissi whom I have been working with have been very patient, helpful, and attentive to my needs. quality of service is very important to me and this firm has most definitely met my standards. You can say I’m a happy customer.

I received some extraordinarily good insurance advice from my advisor Anita S. Anita artfully navigated me through a claims situation after I was left with damages I thought I would be wholly responsible for. I cannot thank this office's agent enough for their persistence and ingenuity, nor can I recommend them highly enough.

Janet Lin is really awesome! I know her through a good friend and when I told her I want to set up a retirement account she drove all the way to meet with me and patiently listened to my needs. She offers honest and helpful advice and takes care of all the details. I'm happy with the service.

Can't say enough good things about this office. Anita was my point of contact and she arranged everything for a new policy I wanted. Not only did she pretty much beat the other quotes I got (blind) she also was way more informative, professional, and easy to work with. I take all my insurance needs here

Janet Lin and Anita Scribner were very helpful and gave incredible rates! If you live or are live in or are moving to the Bay Area you should absolutely use their services. I highly recommend them.

Janet and her team are top notch. They know what they are doing, competent and capable and knowledgeable. They work hard to get you what you need. And at the same time they are all super nice! I trust Janet's team for all of my insurance needs.

Absolutely love working with Janet Lin and her team!

They are all so knowledgeable and responsive to any questions I had. Nissi was great in teaching and guiding me through various life insurance policies. The process was so simple and I know that my family and I are protected with state farm life insurance.

I’ve been with State Farm since my first car and although I no longer own one, I have maintained Renter’s Insurance with Janet Lin’s agency for decades. Recently decided to add an Earthquake policy. Alex in her office was friendly and patient with all my questions. He walked me through scenarios to help me understand the addition to my existing account. Very satisfied with our interaction and the peace of mind I now have with my new policy.

They are very responsive in responding to all the specific queries I had. Readily available for any issues.

I've had my Renter's insurance through Janet Lin since 2019, and her agency is absolutely stellar!

Alex (one of the on-site agents) helped get us set up with our initial renter's insurance when my partner and I moved into our first apartment together, and his friendliness was absolutely amazing. So much so that when we moved into our new apartment, a work/live space requiring a minimum $1M liability insurance policy, I wasn't worried about the prospect of calling up their agency and discussing our new circumstances-- I looked forward to it! Alex has been a great help since we first started, taking a personal interest in my hobbies. As a comic book collector, I had a few items that were particularly valuable to me, and Alex helped me figure out how to make a record of my belongings and feel confident that, should the worst happen, I'd be alright. Most recently, he worked hard to coordinate getting me pet insurance for our new puppy.

Today, he helped set me up on a call with Anita, who was a pleasure to work with as well! Anita walked me through the ins and outs of the plan so that now I feel confident that I understand the full scope of my pet insurance in detail. Suddenly, a thing that I knew very little about and seemed very overwhelming is simple and friendly!

I've even been impressed with the staff who answers the phone when I've called in for assistance.

Overall, I am so glad to have your team by my side for whatever accidents life might throw our way.

5 stars, would recommend to anyone in SF looking for some peace of mind and a group of genuine friendly faces to help with their insurance.

Have had all of my insurance needs with Janet Lin and her staff for over 15 years. Multiple properties, cars, life, and umbrella coverage. I started with covering one San Francisco property, and as my insurance needs grew, Janet and crew have always sought out the best value for premiums and looked for opportunities to bundle needs and create savings.

I’ve been working with Janet and Nissi for years, with multiple lines of policies. They always respond to my request immediately and help process claims without delay. Will highly recommend this insurance agency.

Excellent service

I was insured with State Farm with another agent. Was not happy w the customer service so I was referred to Janet Lin’s office. Agent Nissi helped me with everything. Will definitely being staying we them. I highly recommended them if you’re looking to get insured.

Janet Lin and her team are very professional at all times. Always providing great customer service. Questions and answers are always provided when needed. They are extremely patient, friendly and thorough at all times with their clients. Highly recommended them

I have state farm for over 10 years, I actually left in the middle of that to try another insurance company, ended up coming back to State Farm Janet Lynn. There is something to be said about that. They treat people with respect and kindness and transparency.

Janet's office has been awesome. (I think I've been with them for more than 10 years now). I've been very satisfied with their service, support, and professionalism. The agent who has been helping me a lot is Nissi. I've asked her a lot of questions and she's always patient, thorough/complete, and friendly addressing all my questions and concerns, from the most complicated problem to the simplest curiosity. I frequently asked for a quote of this and that, and again, every time she responded with a systematic, clean and complete information. One time when I had an accident, she gave me all very helpful advice and guidance. They have a great team there.

Nice people

Great customer service at this place! I enjoy talking to Janet because she is very knowledgeable and always teaches me something new that will help me be more aware of my insurance and my financial plans. Thank you Janet and team for always taking care of my family. Very happy with your service.

Unexpected little details like HOME MADE SPRING ROLLS AND SAUCE is what makes this place special. Food at an insurance agency?! #mindblasting!

Came in to take care of business on my lunch break and was treated to lunch. WOW.

This is why you need to come check out Janet Lin's office.

They really take the time to get to know you and RECOMMEND what you NEED and not what you don't.

Think of an auto dealer, but the opposite. Something, ice and pleasant. Never pushy, and always patient. Thanks for the hook up!