Broker
Very bad company. I requested a policy on a Friday. They told me I needed to sign it and fax it back due to being closed over the weekend. I called twice and verified my email address. I never received the policy. I purchased a policy elsewhere. I called after the weekend and found out the girl had my email address wrong. When I asked for my money back since I had to go elsewhere they told me I have to pay the brokers fee and insurance for the days I was insured. Bad place to get insurance!!!
The girl that helped me seemed "tweakish" and totally agitated by my presence. Kept checking her cell phone while giving my quote and was very argumentive vs informative about general questions I had regarding options and my situation. Walked away feeling icky about leaving so much personal info. I truly expected a higher standard from such a national brand.
Great friendly competent staff offering good products at a fair price
Received great customer service from Erika. She was very polite, great personality and very helpful.
I have been with Coast for over 10 years. They have very few staff changes but when they do I have had exceptionally great experiences with all. They are professional, patient and knowledgeable.
Erika Heras helped me get an incredible motorcycle insurance. I just came back for a homeowners insurance and she got me a deal with that, too.
Coast auto insurance has very intelligent reps who are knowledgeable and friendly. Great people running this place of buisness. I highly recommend them !
Best place for personable people and great service with insurance needs. Been with then for over a decade! Thank Coast ladies
Bien servicio al cliente te explican todo muy claramente
Great friendly competent staff offering good products at a fair price
Erika Heras helped me get an incredible motorcycle insurance. I just came back for a homeowners insurance and she got me a deal with that, too.
Muy buen servicio 👍,recomendable
Received great customer service from Erika. She was very polite, great personality and very helpful.
Very bad company. I requested a policy on a Friday. They told me I needed to sign it and fax it back due to being closed over the weekend. I called twice and verified my email address. I never received the policy. I purchased a policy elsewhere. I called after the weekend and found out the girl had my email address wrong. When I asked for my money back since I had to go elsewhere they told me I have to pay the brokers fee and insurance for the days I was insured. Bad place to get insurance!!!
I have been with Coast for over 10 years. They have very few staff changes but when they do I have had exceptionally great experiences with all. They are professional, patient and knowledgeable.
So affordable. Could never go wrong with coast
Great & Fast Processing.
Coast auto insurance has very intelligent reps who are knowledgeable and friendly. Great people running this place of buisness. I highly recommend them !
Very friendly and very good customer service.
Been with them since 2011.
Good service, very helpful.
Best place for personable people and great service with insurance needs. Been with then for over a decade! Thank Coast ladies
The girl that helped me seemed "tweakish" and totally agitated by my presence. Kept checking her cell phone while giving my quote and was very argumentive vs informative about general questions I had regarding options and my situation. Walked away feeling icky about leaving so much personal info. I truly expected a higher standard from such a national brand.
Bad customer service 😫
- 4 photos
- 29 reviews
- 3.8 A.M. Best Rating
- Claims Hotline: +1 408-977-1990
- Official Website: http://coastautoinsurance.com/
- Corporate Headquarters: 1858 W San Carlos St, San Jose, CA 95128, United States
- Geo Coordinates: 37.3232292, -121.9270753
- Auto insurance agency
- Home insurance agency
- Insurance agency
- Insurance company
- Motorcycle insurance agency
- Renter's insurance agency
- Monday: 9 AM–5:30 PM
- Tuesday: 9 AM–5:30 PM
- Wednesday: 9 AM–5:30 PM
- Thursday: 9 AM–5:30 PM
- Friday: 9 AM–5:30 PM
- Saturday: Closed
- Sunday: Closed
- Wheelchair-accessible car park: Available
- Wheelchair-accessible entrance: Available