Cost-U-Less Insurance

1915 Alum Rock Ave A, San Jose, CA 95116, United States

Cost-U-Less Insurance
Company Overview

If you are looking for cheap car insurance in San Jose, you are in the right place! Cost-U-Less Insurance has been saving California drivers on auto insurance for over 20 years. Even if you have a less-than-perfect record of accidents, DUIs, or tickets, we can help you compare insurance quotes and get a better price on your car insurance. We don’t just offer the cheapest car insurance quotes in San Jose, either — you can also get free quotes on affordable renters insurance, commercial auto coverage, home insurance, and boat insurance. Californians, if you are ready to see how much you can save, call us by phone, get a free quote online or visit our San Jose, 95116 store.

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Policyholder Reviews
Policyholder Review №1

I enjoyed my experience and the price of my auto insurance.
Big thank you to Rosa Valdovinos for her customer service and treating me like a true friend in helping navigate my auto policy.

Policyholder Review №2

Thank you Rosa Valdovinos @ cost less insurance for making my experience a wonderful one got me insured and back to doing what I was doing in no time.

Policyholder Review №3

Great professional worker
Thank you stephanie.

Policyholder Review №4

I have insured my car from cost u less in alum rock branch yesterday Rosa manager on that branch is very gud I appreciate thanku

Policyholder Review №5

Hi,

Stephanie De La Cruz did an awesome job! She really went beyond her service to make sure we had the right fit for us. Thank you cost u less for hiring her! I recommend her to get you the right insurance for future clients!

Policyholder Review №6

Stephanie really helps
me out a lot and I’m really satisfied with all her hard work.

Policyholder Review №7

Gracias Stephanie por su ayuda con mi poliza muy amiable y paciente

Policyholder Review №8

I believe that Rosa V. is the most courteous, efficient and patient insurance agent I have Ever had the pleasure of speaking with. She is a asset to this insurance company.

Policyholder Review №9

I’ve had the best customer service experience.Thank you Rosa .She is the best!!!

Policyholder Review №10

Carolina did a great job. Thank you for being efficient.

Policyholder Review №11

The insurance agent with whom I worked (Rosa) was great. She was professional, friendly, efficient and speedy. I would recommend her and her company highly

Policyholder Review №12

Muy buen servicio muchas gracias Carolina por tu muy buena atención

Policyholder Review №13

I was recommended by family and Stephanie was very helpful and found me the lowest price. Her and the staff were very friendly and knowledgeable

Policyholder Review №14

Rosa is great! Very knowledgeable and efficient. I will keep coming back.

Policyholder Review №15

Thank you Rosa & Stephanie! You’re awesome!

Policyholder Review №16

Stephanie was very helpful and gave me a great unexpected deal. Very pleasant experience. Definitely recommending

Policyholder Review №17

Exelente servicio.muy amable muchas gracias Carolina Buenrostro

Policyholder Review №18

Carolina

Policyholder Review №19

Rosa Valdovinos was super helpful with helping us switch our insurance policy to a better one. She was very informative on the different options available for my family and I to get the best coverage possible for our vehicles. Thank you a ton, Rosa!

Policyholder Review №20

Stephanie made the insurance process simple and fast, because of my poor past driving record, she spent time searching for the cheapest Auto Insurance available ultimately saving me 20% from what I was previously paying. I will recommend her to all friends and family

Policyholder Review №21

First time came and i had best experience ever in any other insurance company special thanks to victor lopez

Policyholder Review №22

Good experience Victor really help me out highly recommended

Policyholder Review №23

Rosa Valdovinos, was a great help at 1915 Alum Rock Ave San Jose Ca 95122 office. She provided all the options to us and shared her opinions which insurance plan would be best. I recommend going to her for a great experience.

Policyholder Review №24

Muy bien servicio gracias

Policyholder Review №25

Thank you very much Rosa Valdovinos, you accomplished getting us a quote that I did not think was possible here in CA. Service was professional, informative, and efficient. I look forward to doing business with you.
1915 Alum Rock Ave San Jose Ca 95122

Policyholder Review №26

I never write a review like this, but I just wanted to share the light at the end of the tunnel with this payments, I was being charged 190 and now I’m being charged 70, that’s less than half of what I was paying before, come down and get help by Carolina and her staff !! she’ll be done in 20 minutes bruh and give you candys

Policyholder Review №27

I need insurance fast because my other one whent up by alot and Stephanie DeLaCruz help me get insurance fast thanks

Policyholder Review №28

Carolina Buen rostro, su atención es muy amable, esto quiere decir que usa un lenguaje muy censillo para entender todas las coberturas y es atenta a toda duda y pregunta que se le hace, es realmente muy amable.

Policyholder Review №29

I just had the nicest insurance agent named Rosa attend me and was clear and transparent with info and instructions on the process for getting my vehicle and I covered. Thank you So much Rosa!!!

Policyholder Review №30

Carolina Buenrostro helped me out today and she was very helpful and polite.

Policyholder Review №31

Muy buena atención gracias x su ayuda Carolina. La recomiendo

Policyholder Review №32

Stephanie made it possible for my situation! Great customer service, very friendly and understanding! Quick and easy process! Highly recommend. Thank you Stephanie and team!

Policyholder Review №33

If you are looking for GOOD affordable car insurance. You MUST come here!! I received outstanding customer service from Victor, he helped me step by step getting my car insurance. Comparing to other car insurance, this was the most affordable. I Highly recommend this car insurance agency 👌👌👌

Policyholder Review №34

Stephanie is the best!! Always available when I need her and always the most helpful and understanding. I will never use anyone else in insurance! Thanks Stephanie you keep up the spectacular work my friend! You deserve a raise!!

Policyholder Review №35

Thanks to Stephanie Dela Cruz for helping me getting a quote for Auto Insurance for our eldest, and to me and my husband. She gave us a very good and affordable prices .She is very nice and very patient in helping us and to all the questions I have to her. I will absolutely recommends her to my family and friends.🥰❤️

Policyholder Review №36

After shopping around and hitting many roadblocks trying to get a policy due to my driving record i a came across this location and my agent “rosa”. I spoke with rosa over the phone and she was able to find me coverage for my 2 cars. Rosa made the process very easy and i never felt pressured. She broke down all the terms and offered options for me. The staff was friendly and efficient i would recommend this business if you are in need for auto insurance. Thank you rosa and staff!

Policyholder Review №37

Excelente servico, Stephanie fue muy amable, resolvio mis dudas y me ayudo a elegir la covertura que mas se ajusto a mi

Policyholder Review №38

víctor fue muy amable conmigo y también di muy buena información sobre la aseguranza

Policyholder Review №39

Thank your Mr. Lopez Victor, wonderful service.. Really appreciate your support, help and time.

Policyholder Review №40

Muy mal servicio solo buscan comisión me ayudo Tracy de mal humor no se los recomiendo.

Policyholder Review №41

Definitivamente no les recomiendo cost u less insurance el personal muy incompetente especialmente Tracy Zárate solo buscan comisión si no me creen compruebelo vallan a que les roben su dinero.

Policyholder Review №42

Victor Lopez was the nice gentleman that helped my dad and I get our 3 cars i insured, he was super understanding, great communication, was really helpful and helped us understand what insurance would be best for us. Would recommend to come here to get your car.

Policyholder Review №43

Really happy and appreciative with Victors help on getting me a new policy . Great customer service .

Policyholder Review №44

Estoy encantada con el servicio que me brindaron, Sr Víctor. Es muy amable y me ayudó a encontrar los mejores precios. ☺️

Policyholder Review №45

Rosa Valdovinas was a huge help in getting my son set up with insurance. Process was very quick and easy.

Policyholder Review №46

Mónica me ayudó a en contrar una aseguranza económica,

Policyholder Review №47

Stephanie de la cruz help me out today and she is very professional, excellent service I love this place .

Policyholder Review №48

Thanks Stephanie for helping me with my insurance and getting me a good quote

Policyholder Review №49

Called today to look for better coverage and ended up satisfied with full coverage thanks to Stephanie De La Cruz!!! She went out her way and had tremendous patience with making me a satisfied customer! Thank you Stephanie! Highly recommend!!!

Policyholder Review №50

Highly recommend 👌
Victor very professional and helpful will do his best to find a great deal

Policyholder Review №51

The customer service was wonderful I was able to get affordable car insurance in a timely fashion with out any worries 😎

Policyholder Review №52

Today I called for a quote & in less than 5 minutes Rosa got me a quote and insured . Thank you so much Rosa you are wonderful & so kind . If anyone calls for a quote make sure to ask for Rosa !!

Policyholder Review №53

Very helpful and patient, amazing costumer service and went above and beyond to ask any and all my questions, Rosa Valdovinos high recommend great agent would recommend for anyone who needs insurance 👍

Policyholder Review №54

Carolina muchas Gracias por su ayuda y buen servicio

Policyholder Review №55

Monica was great and very informative!

Policyholder Review №56

Call Victor!!! He will help you with any insurance needs

Policyholder Review №57

Loved the experience and a wonder worker victor was. Very patience and helpful

Policyholder Review №58

Muchas gracias por tu ayuda.
Super facil.
Super rapido.
Super barato.....
Que Dios te bendiga Hermano.
Muchas gracias por tu ayuda

Policyholder Review №59

Victor was very informative and helpful with getting insurance for the first time , definitely recommend him to help you find affordable rates with the best plan!

Policyholder Review №60

Just got car insurance.
Very fast and easy process thank you Victor Lopez you were very helpful!
Recommend this place 100%
Very low rate and very cordial and pleasant. Customer service top tier!!

Policyholder Review №61

Stephanie from freeway insurance provided excellent customer service and found an affordable rate with an easy payment plan. I was not ready at first to get insurance but when she followed up and I was ready a few weeks later, she had all of my information which made for an overall fast and easy experience. Very responsive and made simple. Thank you Stephanie!

Policyholder Review №62

Monica was a great help to me while shopping auto insurance. She is friendly, efficient, and professional. All of my questions were answered in an insightful manner. I recommend her to everyone looking for auto insurance!

Policyholder Review №63

Hello,Monica I just wanted to say thank you For the great experience with assisting me on finding
affordable insurance, you were So helpful and patient with great customer service if anyone is looking for a insurance Agent, I highly recommend Monica thank you.

Policyholder Review №64

Gracias por sus servicios, la señorita Monica es muy amable.

Policyholder Review №65

Stephanie was great and helped me find coverage in my budget.

Policyholder Review №66

Carolina was awesome great custermer service thank you for your help .

Policyholder Review №67

Amazing customer service, Stephanie made our process easy and stress free. She was able to get us a better insurance policy than the one we had, even with the rising market prices. Over all our experience dealing with Stephanie was perfect and felt like we were at home.

Policyholder Review №68

Policyholder Review №69

Victor was polite, helpful, and expedient. He took care of my insurance needs in a knowledgeable manner. It was a pleasure conducting business with him.

Policyholder Review №70

Mui amable sthephanie de la cruz nos alludo mui bien con nuestra aseguransa I en todas nuestras preguntas mui amable 100 recomendada

Policyholder Review №71

I had an amazing customer service experience with Stephanie as my agent. She was extremely kind and helpful in a situation where others may have lost patience. She answered all of my questions professionally and ensured I was comfortable with the package I was getting. I would definitely recommend her services to others and will be directing my mother her way for options. It's rare to receive such excellent service nowadays, so I am grateful for Stephanie's assistance. Thank you, Stephanie, for being a great agent!
I look forward to doing business with you again.

Policyholder Review №72

stephanie was so friendly, helpful, and really made me feel welcome. She got me a great rate and i left the call insured!! thank you so much stephanie

Policyholder Review №73

Carolina Buenrostro Perez! was great, highly recommended.

Policyholder Review №74

I called yesterday, I was shopping around for insurance, I needed someone that would cover me the same day, Monica was able to find me the best price after I told her my situation. Very understanding and helpful. Thank you again Monica.

Policyholder Review №75

I had a great experience with finding a new auto insurance. Victor was great and assisted me with this process to get me great rates for my situation. Would recommend this insurance and Victor as your insurance agent with great friendly and knowledgeable service.

Policyholder Review №76

Stephanie is very helpful and answer all my questions 5 ⭐️

Policyholder Review №77

I called for a quote an Monica Galvan helped find the best affordable insurance. I would definitely recommend her she is the best.

Policyholder Review №78

Le cualgan el teléfono

Policyholder Review №79

Rosa helped me out. Very professional but yet had a very understanding and human side to how she handles her work. Very knowledgeable and communicates well through each step with a willingness to help and explain. Had very good experience and was a nice way to start our day.

Policyholder Review №80

Stephanie DeLaCruz was very helpful an kind. Gave me a perfect affordable insurance. 👍🏻

Policyholder Review №81

Had a wonderful experience here. Amazing people who are extremely knowledgeable. Monica Galvan helped me complete my full coverage policy this past Saturday, so fast might I add. She’s amazing and I will refer her to my friends and family. She also speaks Spanish!

Policyholder Review №82

Wonderful company!! I definitely recommend Victor Lopez!! He was awesome at finding the best coverage for me that was affordable for me!

Policyholder Review №83

I had called a week ago asking for a quote for auto insurance. Victor was extremely helpful and very professional as we discussing everything also giving me a good quote. Next time you call this place ask to speak with Victor you’ll thank me later!

Policyholder Review №84

AWSOME

Policyholder Review №85

I have had a great experience today setting up my insurance thanks to Stephanie.

Policyholder Review №86

thank you so muxh for answering all my question. great customer service carolina

Policyholder Review №87

Stefanie was very fast with quoting. Plus great customer service.

Policyholder Review №88

Thank you VICTOR for helping me out on getting the best deal on my Auto Insurance.

I called several places looking for quotes, “Comparing prices” trying to find an affordable auto Insurance, and Victor was able to get me such a good deal. 😁Yay!!!

He’s very professional, helpful and understanding with his customers needs.

Thank you Victor you made my day!

Veronica Silva Ramos

Policyholder Review №89

Stephanie offered great customer service. Very helpful and patient through the whole process of getting insured thru freeway insurance

Policyholder Review №90

Victor was amazing!! I needed to start a new policy and he was so helpful and patient! Very much appreciated :)

Policyholder Review №91

Stephanie was great! 5⭐️ service. She was very helpful at answering all my questions very fast was able to set me up with coverage smoothly. I called in requesting just a quote until i spoke with Stephanie and not only did provide me great plan, but made its easy and convenient for me. Definitely recommend Stephanie! 👍

Policyholder Review №92

I was helped by - Rosa Valdovinos. Very satisfied with the help I received. Great customer service over all great experience.

Policyholder Review №93

Good services and Victor is great doing his job!!!

Policyholder Review №94

victor lopez was very helpful

Policyholder Review №95

Thanks Victor for making it easy to open up my own car Insurace policy

Policyholder Review №96

I was worried I’d be spending a lot on insurance but Victor was able to get me the best options available. Surprisingly great value. I recommend you ask for him to help you out. 👌🏻

Policyholder Review №97

Victor was great! He was friendly and welcoming when I came in. Helped answer my questions and gave me advice! Will be coming back.

Policyholder Review №98

Great service! Everyone is so kind & helpful. Really helped me find a good insurance within my financial needs!

Policyholder Review №99

Stephanie muy buena reprecentante y excellent explicasion

Policyholder Review №100

Stephanie and Monica helped me with getting a new policy. They were both very helpful and professional. Thank you!

Policyholder Review №101

Gracias Stephanie por tu ayuda con la póliza de mi hijo el día de hoy! Muy amable y excelente servicio. Les recomiendo a la agente Stephanie!

Policyholder Review №102

Stephanie was kind and efficient. Was super helpful and answered all our questions. Would highly recommend coming to her specifically and she’s also bilingual.

Policyholder Review №103

Rosa Valdovinos was wonderful got me the the most for my money explained each option to me so I had a clear understanding of the policy's and what was best for my needs.

Policyholder Review №104

I just called to get a quote and the agent literally said to me before even giving me a quote said, I’ll have you know California has the highest rates in the nation so if you already have insurance I would stick with them because we can’t beat it and I said how do you know that, you haven’t even given me a quote or know what mine is to compare and she said I’ve been doing this for a long time trust me I know it will be between $400-500 and I said none of them have been that much then she hung up on me!!

Policyholder Review №105

Rosa was such a great help. She answered every question I had. She took her time to explain the details of my new policy. Outstanding service. I highly recommend this insurance company. Also request for Rosa to help you out. She is great.

Policyholder Review №106

Rosa Valdovinos gave me great service and would recommend her

Policyholder Review №107

Great service, Stephanie was professional, kind and very helpful, made getting insurance smooth and easy process for me. Would definitely recommend.

Policyholder Review №108

Stephanie was great help thank you

Policyholder Review №109

I was so unsure of what to do and how insurance worked and so confused on where to start. I talked to many people and other companies before hand and they were so expensive I didn’t have that kind of money. I was starting to lose hope, but I had the lovely opportunity to meet Tracy who helped me step-by-step on the process of getting my car insured. She was very nice,honest,and helpful towards me and reassured me that I was OK even though I was super nervous we were doing it over the phone. My car is insured and I am happy with the results. Thank you Tracy.

Policyholder Review №110

Tracy was very nice thank you guys ! Great customer service

Policyholder Review №111

Stephanie de la cruz me dio un servicio muy amable gracias

Policyholder Review №112

TRACY WAS EXCELLENT AND GIT ME A BETTER DEAL THAN ANYWHERE ELSE I SHOPPED AT. THIS IS THE PLACE YOU SHOULD BUY INSURANCE!!!!

Policyholder Review №113

Wonderful experience Tracy was very helpful

Policyholder Review №114

I want give a huge thanks to Tracy for being so adequate, professional kind and helpful with my insurance quote! Thank you Tracy!

Policyholder Review №115

Tracy at the San Jose office was super helpful and quick with my new policy enrollment. I highly recommend seeking out Freeway insurance for your insurance needs.

Policyholder Review №116

Stephanie… was very good and informative .. she knew what she was doing and she was quite pleasant

Policyholder Review №117

Thank you Tracy . You were awesome great costumer service

Policyholder Review №118

Came in to get insurance. Tracy helped me get started samr day and was able to save me money

Policyholder Review №119

Thanks Stephanie for your help

Policyholder Review №120

Great customer service by Tracy Z.

Policyholder Review №121

Tracy was very helpful, patient and fast to answer my questions.

Policyholder Review №122

Tracy was really profesional and helped me get a good rate.

Policyholder Review №123

Tracy was very professional. Answered all my questions and was very patient. Great customer service. She well informed. Thanks

Policyholder Review №124

Hi, My name is Alonzo, and I was help by a Mis Tracy. Mis Tracy was a big help I had never done a transaction of insurance over the phone but Tracy was really helpful and I was able to get my insurance. Tracy is the best Thanks 😊

Policyholder Review №125

Tracy was great! Super nice and helpful. Thank you Tracy!

Policyholder Review №126

Zero Stars they set me up with a policy paid the deposit then they said that company would not cover a salvage title so the credited the down payment and set me up with another company the past 4 months they were automatically deducting the 102.13 for for months while I was send my other payment to the company who took the policy.
Part two they have a customer care team that reached out because of this comment and they could’nt do anything the insurance commission will take care of them

Policyholder Review №127

Tracy provided me with excellent service and answered my questions professionally.

Policyholder Review №128

They are great at scamming and skip essential information in a contract. They don’t fully go over everything you are signing and agreeing to. 40 dollars for documentation and about 200 for just policy and 20 days when it was said the 200 was for 6 months. And costumer service won’t do anything about it

Policyholder Review №129

Tracy help me out made it quick and easy thank you

Policyholder Review №130

Tracy was very helpful and professional throughout the process! This was my first time buying insurance and I had a great experience. I definitely plan on continuing to fulfill my insurance needs here !

Policyholder Review №131

My experience with this service was incredibly helpful Tracy was very helpful and made it so much easier to choose this insurance. I’m really happy with what I experienced

Policyholder Review №132

It was fast an convenient

Policyholder Review №133

Tracy did a great job with helping me

Policyholder Review №134

Policyholder Review №135

Great service thank you Josue!!!

Policyholder Review №136

Josue was very helpful and saving me a little $$ too when adding our 3rd vehicle. Highly recommend!

Policyholder Review №137

Josue Aguilar was very helpful with helping me get insurance at a cheap price. I would highly recommend this place.

Policyholder Review №138

Great experience with Tracy at this location. Fast and efficient. Even though she was by herself for most the time she handled everything professionally.

Policyholder Review №139

Tracy was a big and helpful help and was funny and made my day and got me insured. She deserves a raise lol.

Policyholder Review №140

I was greeted by Tracy who was very helpful with my car insurance questions and made sure I understood my insurance. Glad to make business with them

Policyholder Review №141

The customer service over the phone was very helpful and she answered all my questions in a timely manner. I really appreciate her not minding all the questions I had and being very respectful !! I was helped by Tracy and she made me feel really comfortable with the whole process.

Policyholder Review №142

Tracy was very nice and made it an easy process to get insured. Thank you for your kind service!!

Policyholder Review №143

Policyholder Review №144

Stopped by for coverage on my vehicles and Josue made the process easy and quick. I recommend this location for all insurance related services.

Policyholder Review №145

Tracy provided us with fast and efficient service. She was very professional and walked us through the whole process with lots of patience and a great attitude. We really appreciate her help and definitely recommend her services. Thanks Tracy!

Policyholder Review №146

Tracy was very helpful. Took care of my insurance right away at an affordable price and answered all questions and concerns.

Policyholder Review №147

Tracy has been very helpful

Policyholder Review №148

Tracy Zarate she was fantastic and she was fast and got everything done for me and I was very happy about her service and how she took care of me

Policyholder Review №149

Tracy Zarate she was nice and very helpful

Policyholder Review №150

Tracy Zarate is the reason I am giving five stars. She made me see Cost-U-Less Insurance the way it should be seen: a great company. All my needs were met promptly and with warm customer service. I felt welcomed at Cost-U-Less from the moment I walked in the door. Ms. Zarate saved my day when no one else was able to. She showed me an array of insurance options available through Cost-U-Less. I felt more than satisfied. She created a personal experience that was unlike any other. She let me have time to reflect and think about my payment options and how I would move forward in my efforts to buy the best insurance. If it were not for Tracy, I would not be where I want to be. Thank you kindly, you're the best agent a person could ever ask for, Tracy Zarate.

Policyholder Review №151

Excelente servicio,buena atención al cliente muy eficiente me ayudaron con todo lo que necesitaba 👏 👍

Policyholder Review №152

Very helpful thank u

Policyholder Review №153

Great customer service!! Very helpful

Policyholder Review №154

Thank you to Tracy for your patience and understanding! I was on the phone maybe 20 minutes tops. She was easy to engage in conversation with and seemed determined to find me my best quote. Ending result, I am super pleased and would recommend them to anyone asking.

Policyholder Review №155

I like the way josue handle my call he is really professional

Policyholder Review №156

Tracy Zárate - was extremely helpful, her customer service was beyond phenomenal! Thank you Tracy, she helped me find the best deal for my Honda accord.

Policyholder Review №157

El servicio me pareció bien contesto a todas mis preguntas muy buen servicio

Policyholder Review №158

Jose Aguilar helped us and did a amazing job

Policyholder Review №159

We came in early in the morning and Jouse did an amazing job very helpful got in and out less than 1hr. Definitely recommend

Policyholder Review №160

Had good help with Josue got my insurance issue taken care of for me

Policyholder Review №161

Jose helped be out and got me the best quote with a low monthly payment. He was patient and very kind.

Policyholder Review №162

Tracy zarate. She made available the marked price for insurance and got it cheaper. In SJ.

Policyholder Review №163

If I could give a million stars I would send them to Stephanie DeLaCruz. Thank you Stephanie--appreciate your professionalism and prompt attention to my requests. Great speaking with such a pleasant and knowledgeable agent.

Policyholder Review №164

Policyholder Review №165

Leticia from cost you less insurance helped me get insured. Leticia gave me a great quote and assisted me with all my questions. Leticia was very friendly and kind. Thank you Leticia From Cost you less insurance -great customer service

Policyholder Review №166

Spoke to Rosa Valdovinos and I appreciate her for helping me get my insurance started fast and efficiently. She answered all my questions and is really kind and understanding. Prices are right for the SR22! Super thankful! Thank you!!

Policyholder Review №167

Leticia helped out great helped me find good insurance at a great price!

Policyholder Review №168

Exelente servicio leticia muy amable

Policyholder Review №169

Stephanie was very helpful.. very excited about my service... Definitely recommend working with Stephanie. Laura

Policyholder Review №170

Policyholder Review №171

I just got insurance and Leticia was so helpful. She was kind and answered all of my questions professionally and formally. I got an awesome rate, I highly recommend, their services are amazing and the customer care was phenomenal. Leticia was attentive and clear with all of my wants and needs.

Policyholder Review №172

Awesome experience at Cost-U-Less insurance because of Stephanie giving me the best customer service! She really helped me out and she was kind in explaining everything. She was very helpful and patient! I highly recommend her. Thank you so muchhh Stephanie for going above and beyond for me<3

Policyholder Review №173

Today I received the best customer service ever! Stephanie was so patient with all my questions and took her time explaining so I understood everything!! When things changed due to info I provided, she Never made me feel like a bother for giving her more work lol. (Which Is big for me) I had previously called on Friday and spoke to someone else who was definitely not helpful at all because I didn’t have my marriage certificate (which she could have still given me a quote) she wanted me to email her when I had everything she asked for before giving me the time of day. Basically, Stephanie was awesome and sweet !!!! Tyyyy !!!

Policyholder Review №174

Rosa Valdovinos gave me excellent service! She helped so much and went over everything! Super professional and highly recommend

Policyholder Review №175

Super helpful gal. She walked me through the process, waiting on the phone with me, then disconnected once I was fully covered. Easy process, would do it again. Thanks, Roda Valdovinous.

Policyholder Review №176

Stephanie was such an amazing help- gave me the best rate hands down and was patient enough to allow me to call her back once I was ready with everything and even called me back when I needed to run an emergency errand! Surely the best help, best price, and you can tell she really cares for the team she’s with!

Policyholder Review №177

Rosa Valdovinos was an exceptional representative to get to deal with today. I’m thankful I was transferred over to her, as she made my over-the-phone experience genuinely pleasant and surprisingly speedy. Her kindness and professionalism was very much appreciated and should be recognized by management. I hope that everyone in her company holds the same high standards of customer care because it’s what made it an easy decision to sign up for insurance when I wasn’t necessarily planning to on the spot. Thank you Rosa for all the help and for your excellent customer service! Please keep up the amazing work :)

Policyholder Review №178

Stephanie took great care of me today! I bought a car last minute and she very quickly provided me with the best rates possible and got my coverage going before I left the car lot. Great price, roadside assistance, and quick attentive customer service. I have her number stored and will definitely be calling her for any future insurance needs. Thank you!

Policyholder Review №179

Great experience she was very helpful

Policyholder Review №180

Stephanie was professional and able to get what I asked for with no problem

Policyholder Review №181

Un trato agradable y te a tienden muy bien con respeto y sobre todo stephani de la cruz un trabajo excelente les recomiendo hablar con ella

Policyholder Review №182

I love cost u less insurance . Had a great time dealing with my problems with Rosa Valdovinos
She was such a great help I give five stars

Policyholder Review №183

Stephanie was very fast and helpful

Policyholder Review №184

The agent Stephanie DelaCruz was really helpful,and great customer service

Policyholder Review №185

Excelente persona la señorita leticia soto me sentí muy bien atendido

Policyholder Review №186

Muy buena atención, aclaran las dudas. Muy buen servicio 5 estrellas para Rosa Valdovinos ⭐

Policyholder Review №187

Just wanted to thank Stephanie ...excellent service...very professional...helped me out last minute and didn't even hesitate..hard to find that kind of customer service any more

Policyholder Review №188

Stephanie was so helpful and so easy to work with.

Policyholder Review №189

El peor costumer service, siempre que voy las 2 chicas que trabajan ahí tienen muy mala actitud hasta me dijeron que si no les gusta que me fuera a otro lado y me tuve que ir a otra agencia, no me quisieron atender…. El peor lugar para ir ….. no lo recomiendo

Policyholder Review №190

Hoy rosa valdovinos me atendio y me dio muy buen servicio ! Se las recomiendo mucho

Policyholder Review №191

Leticia helped me out with my policy, she’s very polite and very professional.

Policyholder Review №192

Today I had the luck to speak with Rosa Valdovinos. Reason of my call was to get a cheaper car insurance quote then what I currently had. Rosa was detailed and able to answer all the question I had, and the best part of it was that she was quick and professional during the entirety of the multiple calls that we had. Extremely satisfied with the service that I received.

Policyholder Review №193

Had a great experience with Agent- Rosa Valdovinos, so professional, fast and knowledgeable. She got me covered in no time.

Policyholder Review №194

Policyholder Review №195

Policyholder Review №196

She was very helpful , and she helped me choose the best plan :)

Policyholder Review №197

Leticia Soto muy excelente servicio todo bien.

Policyholder Review №198

Leticia Soto helped me out today with my insurance policy I left knowing I had a great insurance company and my mind was a ease ! She was great !

Policyholder Review №199

Leticia Soto is super kind and efficient. Went in got my insurance at a great price no problem!

Policyholder Review №200

Leticia was very helpful in changing my policy and knowledgeable.

Company Details
  • 5 photos
  • 200 reviews
  • 4.8 A.M. Best Rating
  • Claims Hotline: +1 408-479-2635
  • Official Website: https://www.costulessdirect.com/resources/locations/Hayward-94544?utm_source=google&utm_medium=yext&utm_content=SJO3
  • Corporate Headquarters: 1915 Alum Rock Ave A, San Jose, CA 95116, United States
  • Geo Coordinates: 37.3549309, -121.8518539
Insurance Products
  • Auto insurance agency
  • Dental insurance agency
  • Health insurance agency
  • Home insurance agency
  • Insurance agency
  • Insurance broker
  • Life insurance agency
  • Motorcycle insurance agency
  • Renter's insurance agency
Business Hours
  • Monday: 9 AM–7 PM
  • Tuesday: 9 AM–7 PM
  • Wednesday: 9 AM–7 PM
  • Thursday: 9 AM–7 PM
  • Friday: 9 AM–7 PM
  • Saturday: 9 AM–5 PM
  • Sunday: 9 AM–5 PM
Service options
  • On-site services: Available
Accessibility
  • Wheelchair-accessible car park: Available
  • Wheelchair-accessible entrance: Available
  • Wheelchair-accessible seating: Available