Campus Insurance was great to me the entire time I was with Mercury Insurance. They always quickly answered the phone and got forms to me. They made it easy when I updated my legal name and gender. If I go back to Mercury, I will definitely be glad to be with Campus again.

If it wasn't for speaking with the owner to fix a situation, I'd leave no review, just 1 star. My feedback to him was to teach his employee better customer service skills. We moved, and 3 days after move, my wife inquired about address change as we moved and would be getting new insurance. Without confirmation, the account was closed by the employee. There should be a 30 day grace period as we all know. My feedback about customer service is more about how the employee spoke to my wife and me about it being canceled. Sure they are good company but this experience was bad

Insurance is a customer service business and this place is an epic fail in that regard. The sense you get when you talk to an agent is that you’re an inconvenience. They don’t listen to you , so they answer questions that have nothing to do with what you’re asking; then they imply that your question was the issue. We moved most of our policies to a different broker years ago, but kept one here for our convenience…we can no longer accept low-end mediocrity for convenience. Take your business elsewhere.

Rudy did a super job helping us get our homeowner’s insurance in place for a 15 day close. Over the years, Campus Insurance Service has kept up with technology and maintained friendly and knowledgeable staff.

Dana helped us switch car insurers which saved us about 40% on our policy. Aside from setting up the new policy, Dana worked on the cancellation of the old policy and crediting our already payed premium back to us. During this process Dana always responded in a timely manner. Great service!

Rudy Olmos has been absolutely helpful all throughout the process - from helping me apply for an auto insurance with one agency, got denied, helping me find another one, and worked with me until I get approved. I am truly grateful for having someone like Rudy be more than willing to help me or any person for that matter. 100% pure customer service and 100% customer satisfaction! Thanks so much, Rudy Olmos!👌

Rudy was excellent in providing the complete information about my quote. He was patiently answering all my questions and gave great options to bring me a good number for my new auto insurance. i had an excellent experience with his services.

You can keep calling their number, they will just pick up your call and send you to voice mail. Their customer response time is around 4 hours just to listen to your problem. They don't value their word either, they will say you something just to sign you up. Once you are locked in, you can never get hold of them again. Their agents are really warm when you are new customer, for existing customer you can literally pull out your hairs, but they will not even bother to reply. It was my biggest mistake to be in business with them. I will recommend everyone to save your time, money and most importantly yourself by choosing some other insurance and some other agent. If you are stuck like I am, just pay the money and get rid of their tangles so that you don't have to deal with such people again.

Campus Insurance was great to me the entire time I was with Mercury Insurance. They always quickly answered the phone and got forms to me. They made it easy when I updated my legal name and gender. If I go back to Mercury, I will definitely be glad to be with Campus again.

Nice vibe

Insurance is a customer service business and this place is an epic fail in that regard. The sense you get when you talk to an agent is that you’re an inconvenience. They don’t listen to you , so they answer questions that have nothing to do with what you’re asking; then they imply that your question was the issue. We moved most of our policies to a different broker years ago, but kept one here for our convenience…we can no longer accept low-end mediocrity for convenience. Take your business elsewhere.

Rudy did a super job helping us get our homeowner’s insurance in place for a 15 day close. Over the years, Campus Insurance Service has kept up with technology and maintained friendly and knowledgeable staff.

If it wasn't for speaking with the owner to fix a situation, I'd leave no review, just 1 star. My feedback to him was to teach his employee better customer service skills. We moved, and 3 days after move, my wife inquired about address change as we moved and would be getting new insurance. Without confirmation, the account was closed by the employee. There should be a 30 day grace period as we all know. My feedback about customer service is more about how the employee spoke to my wife and me about it being canceled. Sure they are good company but this experience was bad

Nice experience with these people.

Didn't follow through on request for a copy of my homeowners insurance.

Working with Dana on a policy change was so easy, and he was able to answer all of my questions.

I’ve had insurance with Campus Insurance for 20 years. They’ve always been proactive switching my insurance to get me the best possible deal. Saved me thousands of dollars over the years.

I waited till the last minute to secure my homeowners policy and Dana fielded my many phone calls all day to ensure that I secured a policy by the end of the day. He was extremely patient and knowledgeable.

I'd give this place 6 stars if I could. Speaking of stars, Dana has been wonderful to work with! Always SUPER responsive and helpful.

Dana helped us switch car insurers which saved us about 40% on our policy. Aside from setting up the new policy, Dana worked on the cancellation of the old policy and crediting our already payed premium back to us. During this process Dana always responded in a timely manner. Great service!

Rudy was very helpful and tentative. Thank you Campus Insurance!

Dana was very professional and helped me finding right insurance for my home.

Quick service

Rudy Olmos has been absolutely helpful all throughout the process - from helping me apply for an auto insurance with one agency, got denied, helping me find another one, and worked with me until I get approved. I am truly grateful for having someone like Rudy be more than willing to help me or any person for that matter. 100% pure customer service and 100% customer satisfaction! Thanks so much, Rudy Olmos!👌

Rudy was excellent in providing the complete information about my quote. He was patiently answering all my questions and gave great options to bring me a good number for my new auto insurance. i had an excellent experience with his services.

I received excellent service from Dana Smart, a wonderful person. Clear and fast solution to the needs.

insurance agent from hell. arrogant and unhelpful. thanks a lot

I've used campus for a few years and I've alwayes received good customer service.

Best company around, I've had them for 25 years

Very helpful

Horrible customer service. It use to be good, until all of the good people retired. Now nobody wants to help you.

You can keep calling their number, they will just pick up your call and send you to voice mail. Their customer response time is around 4 hours just to listen to your problem. They don't value their word either, they will say you something just to sign you up. Once you are locked in, you can never get hold of them again. Their agents are really warm when you are new customer, for existing customer you can literally pull out your hairs, but they will not even bother to reply. It was my biggest mistake to be in business with them. I will recommend everyone to save your time, money and most importantly yourself by choosing some other insurance and some other agent. If you are stuck like I am, just pay the money and get rid of their tangles so that you don't have to deal with such people again.