My father has been insured with David Tofig as his agent for a few years now. For the most part he’s only had 1 vehicle fully covered, but ever since last year he had another vehicle added. Once he added the new vehicle, he was advised to not have both cars fully covered since they were both old cars (10+ years old) and it would be an idiotic decision to do so. Following this advice, he decided to have the first car be one way while the recently added car be fully covered. After a recent accident with the newly added car, it turns out both cars were put under one way. When we called David to tell him about this mistake ON HIS PART he tells us that he wasn’t the one who made this change, which doesn’t make sense since we only ever talk to him when it comes to our insurance. When we asked who did make the change, he didn’t give us a clear answer, throwing out a couple names of employees at the office that we had not spoken to. He then sent us in circles by giving us numbers to call who did not have the power to help us in this situation, trying to get rid of this problem from his side. We have called his office with 3 different numbers, and still no word from David himself. I myself left a voicemail as well as given a message to one of the employees at his office to have David call me back, it’s been 5 days and he still hasn’t gotten back to any of us. It is really important to note that my father isn’t good at speaking and understanding English, so David avoiding this mistake really makes it seem like he took advantage of a client that didn’t know better. My father trusted David, but it looks like David abused this trust. David is a good agent right up until something goes wrong, then he absolutely ghosts you. Do NOT work with David Tofig.

James the person to go for your insurance needs as always he response quickly and takes care of any changes in your policy adding or removing cars no problems appreciate your help

Total disaster dealing with Tofig Insurance agency!
I decided to cancel my auto & condo policies with this agency, after they raised my auto premium by 50%. I called the office to negotiate potential reduction, but heard "not to worry, all insurances are raising their premiums", and a "lecture" of how it will be with another insurance companies. But "fun" began with the cancellation. David demanded my new insurance policy declarations based on his wish (not required by Allstate policy or California law), or he will not cancel my policy and threatened to submit me to Debt Collection agency, if I don't pay renewal. That's a nice approach! It took some time with Allstate customer service to straighten this up, who said that some agents might require to provide continuation policy declarations, just didn't explain based on what?
No suggestions on my part, just my experience with Tofig Insurance!

We have been very happy with our experience with the Tofig insurance agency. After years at State Farm, where we had been passed on to a new agent who never contacted us, (for years), we came to Allstate and the Tofig agency through a referral by our son. I went down to the office, met with Josh Tofig, and subsequently purchased auto and umbrella insurance. Through the years, if we had a question or needed help, we have primarily talked to Josh. He went way beyond the call of duty when we had problems with a windshield replacement on our car. He really came through for us. We have a personal relationship with a great guy, who always has our back. We highly recommend the David Tofig Allstate insurance agency. Frank and Maureen Yrigoyen

Great customer service and knowledgable staff. Pricing is comparable to other reputable insurance companies. Only 4 instead of 5 stars because for automatic payments, whatever banking or payment processing system they use, the payment is not paid through the bank on the day payment is due. For those of us that aren't good at budgeting, that poses a problem. Your auto policy will show paid on the date payment is made, however, the bank doesn't deduct the amount for about 3 days. I know it's not my bank because the previous insurance carrier we used deducted the payment from my account on the date the auto payment was processed. Other than that, definitely recommend. David Tofig is nice and easy to work with.

Allstate facilitated our home insurance switch over to a third party carrier last year so we lost our bundle discount. They failed to correct the omission of my name from the policies and only kept my husband's name on it. On top of that, our premium increased almost 50% when they renewed our policy, but they failed to communicate the exponential increase. When we decided to switch due to the price gauging, Joshua and David Tofig were both difficult and negligent in providing clear cancellation instructions/follow up which resulted in customer dissatisfaction and delayed resolution. David did not uphold professional communication and resorted to berating me- calling his customer 'insane human being' and 'evil' and proceeded to threaten legal actions if I do not remove my reviews regarding his conduct, our experiences and services. Squelching my online/social media reviews, violate my consumer rights in accordance with the Consumer Review Fairness Act, protected by the FTC.

Avoid this Allstate branch/agency- they are nice when you first pay into the insurance and as long as you continue to pay their constant increase premiums, but you'll quickly find out that they will continue to extract more money, lack professionalism and become contentious.

My experience with this Allstate agency has always been awesome!

Whenever I call I am answered by a friendly and knowledgeable agent who is always prepared to answer my questions. And sometimes they are incredibly silly questions because who actually understands insurance?

Mike is great! When I needed to insure my first car that wasn't a third hand me down, he explained everything in words that were easy to understand. When I needed renter's insurance he not only helped me understand what I was doing, but he got it taken care of *that day* so that I could sign the lease for my new apartment ASAP. I especially appreciate his sense of humor. It is so much easier to talk to an insurance agent when they joke and chat like a friend instead of being impersonation and business-like.

Seriously, what insurance company sends you a personal birthday and holiday card every year? An awesome insurance company!

Some necessary calls are stressful, but calls to David's Allstate agency are never stressful. I can't imagine giving my business to any other insurance company.

The Tofigs Allstate office has insured my cars and home for over 40 years. Always with the quickest and very satisfying response for all my questions and my accident repairs, at very reasonable rates. Also very thorough to hear and resolve all my concerns. Doug

Been with them for years

James the person to go for your insurance needs as always he response quickly and takes care of any changes in your policy adding or removing cars no problems appreciate your help

My father has been insured with David Tofig as his agent for a few years now. For the most part he’s only had 1 vehicle fully covered, but ever since last year he had another vehicle added. Once he added the new vehicle, he was advised to not have both cars fully covered since they were both old cars (10+ years old) and it would be an idiotic decision to do so. Following this advice, he decided to have the first car be one way while the recently added car be fully covered. After a recent accident with the newly added car, it turns out both cars were put under one way. When we called David to tell him about this mistake ON HIS PART he tells us that he wasn’t the one who made this change, which doesn’t make sense since we only ever talk to him when it comes to our insurance. When we asked who did make the change, he didn’t give us a clear answer, throwing out a couple names of employees at the office that we had not spoken to. He then sent us in circles by giving us numbers to call who did not have the power to help us in this situation, trying to get rid of this problem from his side. We have called his office with 3 different numbers, and still no word from David himself. I myself left a voicemail as well as given a message to one of the employees at his office to have David call me back, it’s been 5 days and he still hasn’t gotten back to any of us. It is really important to note that my father isn’t good at speaking and understanding English, so David avoiding this mistake really makes it seem like he took advantage of a client that didn’t know better. My father trusted David, but it looks like David abused this trust. David is a good agent right up until something goes wrong, then he absolutely ghosts you. Do NOT work with David Tofig.

Allstate is the best agency. They are there when you need them. Your in good hands with Allstate. Very good hands.

The agent was very helpful , knowledgeable, and friendly.

Total disaster dealing with Tofig Insurance agency!
I decided to cancel my auto & condo policies with this agency, after they raised my auto premium by 50%. I called the office to negotiate potential reduction, but heard "not to worry, all insurances are raising their premiums", and a "lecture" of how it will be with another insurance companies. But "fun" began with the cancellation. David demanded my new insurance policy declarations based on his wish (not required by Allstate policy or California law), or he will not cancel my policy and threatened to submit me to Debt Collection agency, if I don't pay renewal. That's a nice approach! It took some time with Allstate customer service to straighten this up, who said that some agents might require to provide continuation policy declarations, just didn't explain based on what?
No suggestions on my part, just my experience with Tofig Insurance!

We have been very happy with our experience with the Tofig insurance agency. After years at State Farm, where we had been passed on to a new agent who never contacted us, (for years), we came to Allstate and the Tofig agency through a referral by our son. I went down to the office, met with Josh Tofig, and subsequently purchased auto and umbrella insurance. Through the years, if we had a question or needed help, we have primarily talked to Josh. He went way beyond the call of duty when we had problems with a windshield replacement on our car. He really came through for us. We have a personal relationship with a great guy, who always has our back. We highly recommend the David Tofig Allstate insurance agency. Frank and Maureen Yrigoyen

Awesome insurance solutions team. They are always willing to work with you to figure an optimal solution to any question. Cannot go wrong working with this very friendly and knowledgeable team.

Buen servicio

David and All State have been nothing but helpful and have provided great service.

Allstate facilitated our home insurance switch over to a third party carrier last year so we lost our bundle discount. They failed to correct the omission of my name from the policies and only kept my husband's name on it. On top of that, our premium increased almost 50% when they renewed our policy, but they failed to communicate the exponential increase. When we decided to switch due to the price gauging, Joshua and David Tofig were both difficult and negligent in providing clear cancellation instructions/follow up which resulted in customer dissatisfaction and delayed resolution. David did not uphold professional communication and resorted to berating me- calling his customer 'insane human being' and 'evil' and proceeded to threaten legal actions if I do not remove my reviews regarding his conduct, our experiences and services. Squelching my online/social media reviews, violate my consumer rights in accordance with the Consumer Review Fairness Act, protected by the FTC.

Avoid this Allstate branch/agency- they are nice when you first pay into the insurance and as long as you continue to pay their constant increase premiums, but you'll quickly find out that they will continue to extract more money, lack professionalism and become contentious.

Great customer service and knowledgable staff. Pricing is comparable to other reputable insurance companies. Only 4 instead of 5 stars because for automatic payments, whatever banking or payment processing system they use, the payment is not paid through the bank on the day payment is due. For those of us that aren't good at budgeting, that poses a problem. Your auto policy will show paid on the date payment is made, however, the bank doesn't deduct the amount for about 3 days. I know it's not my bank because the previous insurance carrier we used deducted the payment from my account on the date the auto payment was processed. Other than that, definitely recommend. David Tofig is nice and easy to work with.

They canceled our policy due to payment not received. They couldn’t even call to let us know the payment didn’t go through. They let us go to collection before we could even rescue our policy. Horrible office

Super reliable even in a hurry. Helped with our first car and our first home, both being pivotal life moments.

My experience has been very good. When I have a question they always respond quickly, and have suggestions to help me out.

This office is the BEST I always suggest to my friends and family, who need help, to use this specific office.

I have been using this office for OVER 10 years and NEVER had any issues.

This location is always consistent and positive; everyone is knowledgeable, personable, and incredibly helpful!

Thank you Tofig family and office for all your help!
😀

David is very professional and paid prompt attention to our requests. Great working with such a pleasant and knowledgeable agent. Answered our questions expediently.

The Tofigs Allstate office has insured my cars and home for over 40 years. Always with the quickest and very satisfying response for all my questions and my accident repairs, at very reasonable rates. Also very thorough to hear and resolve all my concerns. Doug

I’ve had Allstate insurance with this office since 2019. In 2021 upon my renewal I noticed I didn’t have rental coverage but they included towing. I requested to remove towing and add rental. They removed the towing but didn’t add rental. I didn’t discover this until my vehicle was damaged and they refused to acknowledge that conversation took place. I added rental coverage the same day and called the next day and rental coverage still wasn’t added. This location doesn’t want to pay for rental car coverage.

Very rsponsive.

Been with Allstate for several years and David Tofig office has always served my family with priority. This branch is well deserving of a 5 star rating, “see for your self”just give them a call!!!

Love these guys.
My no.1 want is someone I can trust. Trust the truth of what they tell me, trust the quality of the information shared, trust the follow up and know when they say they are my partner for the long haul it’s so.

The Tofig team shine on all accounts. AAA+++

Since my accident last week I have contact with Kaitlin Brian and she has been helpful guiding me through the process.

David is the man !!

If you need insurance you need to see David Tofig. Great customer service and follow through I have auto and renters insurance through him great rates. I highly recommend him to all my friends and anyone who needs insurance. If you like old fashioned customer service with personalized service call David. I won’t ever get my insurance through anyone else.

Dave and his whole team have been fantastic in meeting all our insurance needs. They're very personable and are always willing to make sure that we're covered for whatever life throws our way. When we first moved here from Australia he even recognised our extensive safe driving history from our previous 15 years as licensed drivers. When we were renting they provided great rates for renters insurance. When we decided to get married they covered our rings and jewellery. When we bought our first condo they were super easy to deal with and organized our HOA insurance. Every step along the way we've definitely felt in "safe hands." Thanks again Dave and the whole team

David & Joshua handle our car and home insurance and have done for a number of years.
They are just awesome - they proactively contact us when they have discovered ways we can save money. Are always super responsive. Basically like family in the best sense of that word. :-)

Dave is very responsive and helpful. Highly recommended for excellent customer service.

My experience with this Allstate agency has always been awesome!

Whenever I call I am answered by a friendly and knowledgeable agent who is always prepared to answer my questions. And sometimes they are incredibly silly questions because who actually understands insurance?

Mike is great! When I needed to insure my first car that wasn't a third hand me down, he explained everything in words that were easy to understand. When I needed renter's insurance he not only helped me understand what I was doing, but he got it taken care of *that day* so that I could sign the lease for my new apartment ASAP. I especially appreciate his sense of humor. It is so much easier to talk to an insurance agent when they joke and chat like a friend instead of being impersonation and business-like.

Seriously, what insurance company sends you a personal birthday and holiday card every year? An awesome insurance company!

Some necessary calls are stressful, but calls to David's Allstate agency are never stressful. I can't imagine giving my business to any other insurance company.

I have never had better service than this company. Working with David Tofig and his team have been an amazing experience. I even recommend my brother to them and he’s in SoCal. So, thank you!! Most definitely recommend this Allstate!!

He and Mike and his other amaxing team players are so kind and quick to help. I've been a customer for many many years and thankful to have built such trust in a company.

Always so helpful and professional.

Excellent services.

I was insured through this company in an efficient time frame.

Very helpful

I called these guys for Allstate insurance but they hooked me up with another insurance company and did not explain to me that this is not Allstate. I only realized it when I had a claim and called Allstate they said there is no such policy. Had to cancel all policies with them. Very bad experience!!

Many years of friendly, prompt, and professional service

David, Josh, Nicole and the rest of the staff have always answered questions that we have had about our car, home and umbrella policies. They have sent policy info to the schools that we do volunteer driving for field trips each year we have needed verification. We have done business with Tofig for more than 25 years. Cost of insurance needs can be found anywhere but the people who service your needs is more important than the cost. When you find those kinds of service professionals you feel safe with them. At least another 20 more years of doing business with them.

James Werri was so helpful , I called on a billing issues and James helped me out without no hesitation. Allstate in general has been good to me in all areas. Thanks James and Allstate!!!!

Amazing! David, Josh, and the team are always available to help and answer any questions I have. I know that they care about me as a person and value my business, no matter how small. They are knowledgeable, professional, and friendly!

Dave & Josh and all there crew are the best. Always polite ready to answer any question. I only wish I had made the change sooner.

Everyone on the Tofig Insurance Team is amazing! Always helpful, informative and quick to respond to customers needs. My family works with Josh Tofig and we have numerous policies with Allstate. Josh reviews our policies frequently, looking for ways to save us money, which is greatly appreciated. He is also only a phone call or e-mail away.... in fact, he once responded to me while he was on vacation! I continue to be impressed by Josh and everyone on the Tofig Insurance Team!

David and his associates are always just a phone call away. They are super friendly and have answered all my questions adeptly. Very pleased with the service and insurance coverage.

I'm a second generation "Tofig" Allstate client; my parents worked with David's father, and I have been working with David for as long as I can remember. We are treated like old family and friends.

They are always extremely professional and at the same time make us feel like we are "family". Their proactivity and responsiveness are phenomenal.

Best insurance agency I have done business with in long time.