Whether you're looking for homeowners insurance, auto insurance, renters insurance, or another kind, I'm here to help you understand the insurance coverage you may want. Serving the San Jose, CA area since 2009, I can help you understand your coverage options so you can protect what matters most to you. Stop by in person, reach out online or call to get a free quote today. CA Lic. #0G36007
Rosy was amazing. She went above and beyond. She was very knowledgeable. She was able to provide me with the best coverage for what i needed. I definitely recommend her.
Jesus was super helpful and clear with all the information I needed! Very quick turn around, excellent service. Highly recommend.
Candice and her team have been very responsive to my questions and proactive and reaching out to me on an annual basis for insurance reviews. Great service!
I wanted to take a moment to express my sincere appreciation for the exceptional service Candice, Jesus and her team have provided as my insurance agent. I greatly appreciate their promptness in handling my inquiries and requests. Whether it was answering my questions, addressing concerns, or providing assistance with policy adjustments, they consistently demonstrated exceptional responsiveness and efficiency.
I am grateful to have Candice as my insurance agent, and I look forward to continuing our partnership for many years to come.
Denise was super helpful! She was able to find me a motorcycle policy that is ~$2k/year cheaper than what I am paying at GEICO. My only regret was not reaching out to her sooner. Please definitely consider getting a quote from them - you might get surprised!
These guys are on it...very quick at providing quotations and personal service, I highly recommend!
Wow, I had a great experience here today ... Candice worked so diligently to find the kind of policy I needed at the best rate. She explained what she was doing as we went along and made sure I understood all my options. It was clear that she was knowledgeable and experienced, which I appreciated. But she was also really kind; she provided excellent customer service. Along the way, she was assisted by her coworker in the office, and by another associate on the phone; everyone worked cooperatively and smoothly; I was truly impressed. I strongly recommend Farmers, and Candice in particular! I look forward to working with them to manage my auto insurance, and I'll be recommending them to friends as well.
Candice was AMAZINGGGGG she. Listened closely to everything and worked with me to provide me with a policy for my needs within my budget. Even after putting my policy in place she stayed in touch and assisted me with all the questions I had. I am very thankful for her help
Rosy was amazing. She went above and beyond. She was very knowledgeable. She was able to provide me with the best coverage for what i needed. I definitely recommend her.
Jesus was super helpful and clear with all the information I needed! Very quick turn around, excellent service. Highly recommend.
These guys are on it...very quick at providing quotations and personal service, I highly recommend!
Jesus was patient and extremely helpful in helping me navigating through California Fair plan and Farmer's.
Jesus at this company never fails to come through us. From information, to execution we are very pleased with the customer service we receive from this branch
Candice and her team have been very responsive to my questions and proactive and reaching out to me on an annual basis for insurance reviews. Great service!
Amazing people to work with
My Family has worked with Candice Salcedo- San Jose Branch for the last several years. Candice and her staff commitment to Our Home and Auto Insurance Coverage's are Excellent!
I wanted to take a moment to express my sincere appreciation for the exceptional service Candice, Jesus and her team have provided as my insurance agent. I greatly appreciate their promptness in handling my inquiries and requests. Whether it was answering my questions, addressing concerns, or providing assistance with policy adjustments, they consistently demonstrated exceptional responsiveness and efficiency.
I am grateful to have Candice as my insurance agent, and I look forward to continuing our partnership for many years to come.
Excellent team of professionals, great customer service and rates
A long time ago, my family and I were looking for car insurance and I happened to stumble across Candice Salcedo’s office. She was able to assist my family and I, with not only great rates, but also explaining and walking us through the process and our coverages. 10-years later, she’s still checking in on us and my family to ensure we’re takin’ care of and anything she can do to help - even through the troubling times (vehicle accidents)!
Denise was super helpful! She was able to find me a motorcycle policy that is ~$2k/year cheaper than what I am paying at GEICO. My only regret was not reaching out to her sooner. Please definitely consider getting a quote from them - you might get surprised!
Jesus Guizar is great!! Easy to reach, understands all my concerns and so eager to help:)
I love Diana! She’s so amazing and always helpful. She responded faster than i would have expected. Will recommend to family and colleagues :)
Brentni was so helpful. I will hands down refer her to everyone I know. She helped me understand so much about life insurance.
Brentni was very knowledgeable. She answered all my questions and made sure I was happy with my policy. Took the time going through everything in detail. I highly recommend you come see Brentni she was just WONDERFUL!!!
Candice was AMAZINGGGGG she. Listened closely to everything and worked with me to provide me with a policy for my needs within my budget. Even after putting my policy in place she stayed in touch and assisted me with all the questions I had. I am very thankful for her help
Brentni was such a pleasure!! By the time we were done with my policy I felt like I had been talking to an old friend. Thank you for all of your help with my quote.
Nisi helped my family and I get insurance. She was very professional since the beginning and super helpful. She got all our paperwork done super fast. Although I always had insurance I never knew my coverage and Nisi made sure I knew all my coverages and answered all my questions. I will definitely be recommending Nisi to friends and family. She’s amazing.
Have worked a lot with Jesus in Candice team and he is now my go to person for anything insurance related. Very easy to work with him and he uses whatever communication methods easier for me to keep me updated and get things done.
- JZ
The staff helped us resolved paperwork issues on a holiday, even though it’s not an urgent matter. Their effort and care are highly appreciated.
Un excelente cervicio
Very helpful and friendly staff :) always willing to help you out!
100% recomendable atención de primera en español e inglés precio asequible
Great service
Candice and her team are the best. I use them for my business, personal and all my recreational toys. They have the best prices and any time I have a question they make sure to call or email me back right away. I Highly recommend them!!!
I changed from my previous agent because he was not knowledgeable enough or responsive. Since changing to Ms Salcedo, she has fixed my policies thereby saving me money, and is incredibly responsive to all my needs and inquiries. Best move I've made in a while.
Gracias a Dios por ponerme grandemente personas que nos puedas ayudar con su trabajo y enseñanza que me aporta a mi vida ,,de saber que un seguro
Wonderful customer service
Marisol was very patient & kind! She answered all my questions & was very helpful.
Marisol was very polite and helpful.
I was helped by Diana Hernandez to get my home insurance. Diana was very helpful comparing many options for me and was always very patient. Diana was on top of things, and had a very pleasant personality. Thank you, Diana!
I want to take the time to come on here to thank Marisol. Any time I have questions I email her and always get a response in a timely manner with answers and details included where she gets the info. I really appreciate the service/experience that I have been receiving this last year. Thank you!!
I worked with Marisol and she made the whole process so easy. She was very informative and very kind through the whole process!
Every time I need help with my insurance I go to Nisi. She’s amazing, always replies right away and is looking out for me on my insurance needs.
Horrible customer service. This office and its employees were of no help when we needed them. To make matters worse, they tried pressuring our family into renewing a policy when we finally decided to find a new insurer. They then failed to process the necessary cancellation paperwork which resulted in us being charged for two weeks worth of coverage.
We've been with this lady as our agent for a while and every time we've had an accident or issue arise, she just leaves it up to us to figure it the hell out... her service is horrible.
UPDATE: Candace Salcedo's office is now threatening to send our bill to collections. Billing my family for an insurance policy we
requested cancelled on July 5th that ended on July 14th.
She IGNORED the request, renewed the policy and didn't bother responding to the email until JULY 26th, and is now billing us for her fraudulent renewal of our policy.
I love working with them. Their office is so responsive and ready to help! Especially Diana, she has been so helpful helping me navigate fire insurance, umbrella insurance etc.
Excellent communication, quick in handling my need.
UPDATE: thank you Candice for calling me to help fix my situation and for taking responsibility your a great business owner and I’m thankful you didn’t hesitate to help me make the situation right
This is an amazing office with a very dedicated staff. They understand what exactly you need. I worked with Ms Rajvinder and she was patient with me. She always showed she had time and focus for my insurance needs. I recommend this team very strongly.
Excelente servicio, Nisi Orellana me ayudó bastante ya que necesitaba mi asegúranza y fue muy rápido, muchas gracias estoy a gusto con los precios fue muy accesible.
Buen servicio!!.. el precio se adaptó a mi presupuesto, thanks to Nisi Orellana fue de mucha ayuda al elegir mi plan.
Muy buen servicio, fue muy rápido todo no perdí mucho tiempo gracias a nisi por ser tan amable y ayudarme con mi aseguranza a parte está bien guapa.
Nisi me ayudo a encontrar el seguro que necesitaba para mis carros, ella fue muy amable y me brindo las opciones apropiadas y adecuadas a mis necesidades, ella tambien es bilingue lo cual me ayudo a sentirme mas comodo porque me dio las opciones que necesitaba en mi idioma nativo! Muchas gracias Nisi por tu ayuda estoy muy contento!!
Diana did a good job helping me to sort out my insurance policy. Helped me understand the breakdown of my policies and the costs. Highly recommend her.
Great agency. Van Nguyen is particularly helpful, efficient and very kind!
Buen servicio y buen precio
We called in to get help adding another vehicle on our policy and Shantel Valencia was able to to add our vehicle and lower my current policy. What a win win experience!
This could have been a bad experience and trust me with past experience in receiving quotes to obtain a good insurance plan that can take half of your day can be daunting, but when making my first call at Farmer's and speaking with Candice she made my experience very pleasant. Candice sincerity of taking care of my insurance needs gave me relief from looking elsewhere for other insurance plans. She gave great quality service and was surprised how prompt she was in getting me a plan to insure my fathers condo. The value that Candice brings to the Farmers Insurance team can't be measured with five stars. Farmer's Insurance is very lucky to have an asset like her.
Very easy to work with
Candice Salcedo is my insurance agent and I have been working with her for the past 3 years . She is always helpful and professional . Provides multiple options to choose and explain the pros and cons for each options .
Great service from Candice Salcedo. Very professional, courteous and helpful. She helped me set up my renters insurance and explained everything to me in great detail. I’m so grateful for her help and fast service.
Outstanding service from Candice Salcedo. Very professional, courteous and helpful. Highly recommend giving them a try!
Candice has helped my whole family with our insurance since I started driving. She’s incredibly thorough, helpful and makes the whole process fun and easy. Thank you Candice!
I have been a customer of Candice Salcedo for going on 11 years. Service is great and they are always there to help. I feel so confident in her and her team that I have referred them to my family and friends. Insurance should not be hard and it isn't with Candice and her team. Thank you all!
Well first of all her voice was amazing, usually I ignore insurance calls but I dont know there was something in her voice. Then she offered the quote which I couldn't refuse as she told me to compare with existing policy and above all she helped me guided me on each and every step with app and documentation. So I highly recommend her and i wish to meet her in person as well coz who speaks that beautiful how beautiful that person would be in real.
Super efficient in the service, they answered all my questions and at a very good price.
The whole team of Candice is great. They are prompt, courteous and get the answers you are looking for. Candice is on top of everything that’s happening for your policy.
Excellent service getting me from quote to signed up!
Van was an incredible help through this whole process. We were purchasing our first home and she was able to quickly get us a policy for our home and auto that matched our previous policy with a very competitive rate.
Very well done professionally handling my insurance needs
Candice and Van were very helpful and did an excellent job answering all of questions.
Buena atención, muy amables.
Would recommend them 100% they can help you with any insurance needs
I recently switched to Farmer’s insurance and Candice helped me choose my insurance plan and also talked to me about Umbrella policy and it’s benefits. Candice spent a lot of time explaining various options and coverage and worked patiently to come to a price point that made me consider switching. Great service and happy to have support from a local office...
Mejor servicio en San José! El precio súper barato!! Candi es muy amable y te da la atención adecuada.
Candice is literally an angel sent from heaven. She’s out here doing God’s work!
Great value for what I needed. My agent Vanny was exceptional, especially with her thorough step by step explanation of the different types of insurance and what coverage was suitable for me and my budget. 10/10
Gracias Caty por ser tan amable y contestar todas mis preguntas. Les recomendó la agencia de Candi Salcedo 👍
Gracias por tu ayuda, no todos muchos agencias tiene agentes que hable español. Muy amables y atentos Gracias Caterinee por tu ayuda
Cathy was very friendly and with Fantastic service!
I love Catherine’s work! She was able to provide mw with the best deals & knowledge. Extremely reliable!
Catherine was very helpful and knowledgeable. She helped me with all of my questions. Thank you for helping me find the best solution That fits me.
Caterinee was very helpful
Catherine was absolutely amazing. Customer service was top notch. Thank you for all of your help!
I wanted to thank Catherine, for her extraordinary customer service skills and professionalism she helped me so much. I definitely recommend working with her.
Catherine gave us such a positive experience. Amazing customer service! Definitely recommend!
Catherine is the best! So Greta to work with!
I could not have asked for a better experience from Farmers Insurance! Van was a great help in being patient with me and answering all my questions. Thank you again for the outstanding service!
Van really helped me broaden my knowledge on insurance! She helped me and my family find the best coverage for a reasonable premium. I would recommend this agent!
Catherine is great! She broke my policy down in terms that I could understand and she got me exactly what I requested at a really good rate. I now have full coverage for both my cars and renters insurance for my home. I will be contacting her in the future as she has great customer service skills. Thanks again!
Van has been so helpful in helping me understand auto insurance and what coverage is best for me. She is so knowledgeable and I’m grateful for all the help she has been able to give me me! 10/10 would recommend :)
Van helped me get the best price and was very professional!
Thank you very much!
Vannie is very reliable and informative! I highly recommend her for any inquiries!
I’d like to thank Catherine for her amazing help, would really recommend her to anyone who’s looking for insurance 10/10, thank you once again !
Great service! Van was very great help. Highly recommend this to others. Very confident with my decision to come to this place.
I had a great experience excellent customer service with Catherine I got all my questions answered I felt very comfortable asking my 100 questions LOL and she had The patience to answer all of them great decision I’ve ever made
Profesional. Catherine was knowledgeable and answered all my questions I got a great quote. My premium was getting expensive thank you for your time and saving me some money.
A couple of months ago, I bought a new car and was unsure of which insurance policy to choose from. When I called in, Van picked up. She was amazing and was very knowledgeable! She willingly spent her time explaining things to me and helped me pick out the best offers. Thank you so much!
Van was pleasure to work with at Farmers and I had a wonderful experience. She truly makes you feel known, valued, and understood. As her client, I appreciate how she went above and beyond with her service, efficiently anticipating my needs, implementing the resources and solutions, and providing me the most effective offers which even fit my budget! I'd highly recommend Van to anyone looking for an insurance agent, and she'll take care of any questions or issues. Farmers Insurance is fortunate to have such a centric, professional, and outstanding agent.
Overall a great experience. Vannie did a great job in answering all of my questions and concerns.
Van was very communicative and informative, excellent help!
Candice is great, and happy to help after hours!
I had been with Farmers Insurance - Candice Salcedo for years. If I ever wanted to just give a ring and make a payment it was a breeze. When I needed to add renters insurance they helped me out with a great rate and really fast response, to obtain my lease. When my neighbor found out about my renters insurance I got with them, she called up right away to get the same because it was such a great price.
Had a great experience with one of the workers, Van! She was very attentive to my needs and made sure to explain everything to me efficiently.
She and her team is very responsible and very happy to work with them.
Candice at Framers Insurance in San Jose is very quick and responsive. She took care of my insurance needs promptly; from determining the best coverage, presenting options, completing the transaction and issuing the policy. She took care of everything in just a short call. Highly recommended !
Caterinee Ramirez, excelente servicio, gracias
Van helped educate me about insurance. I didn’t know much until she explained everything in detail for me. I now know what is best for me!
I wanted to write this review because Catherine saved my life today. My previous insurance went up. And I was struggling to find an insurance. I looked online, called a couple insurances but the quotes they were giving me was not what a family of 5 can afford. Catherine was very helpful and polite. Not like the other insurance agents that seemed to not even care. As I spoke with Catherine she answered all my questions and offered the best quote. Honestly wouldn’t don’t it with out her. Thanks Catherine for all your help. Please if your reading this review don’t hesitate to call her!
Amazing service and super responsive! We are now happy Farmers customer.
Their representative Diana really helped clarify and make this entire process so much easier. She gave amazing service and was very helpful! Definitely will continue to work with them!
I am very pleased with the customer service Catherine offered. She was super professional, very kind and also understanding. The visit was beyond amazing. Will definitely recommend her too my peers. Thank you again Catherine for all the great you have done for me.
Very friendly and professional!!! Ask for Van!
Van was super helpful and went out of her way to help me understand the different products they offer! She was very kind and professional. She also went the extra mile to find something that best suited me! 10/10 recommend!
Van was an amazing agent! I loved her professional customer service. She really made me feel like a valued customer of Farmers. She showed real knowledge of what the company has to offer and a policy that was correct for me. If anyone is in need, please go to Van!
I left with no more questions but with confidence! Van was very professional throughout the whole session and helped me get a quote. She was very patient with my questions and easy to talk to. Thank you Van!!
They made everything so simple and explained everything so nicely! Let Diana help you out she’ll make the whole process so quick and simple they’re definitely out to get you the BEST deal.
Great service! Long time customer. Always receive immediate attention when I have a question or issue. Awesome branch.
We've been working with Candice and her team for 2 years now. They've always been super helpful and very responsive with our companies Commercial Liability and Auto Insurance policies. We simply send them an email and they respond within 24 hours answering our questions and providing us with our requests. Special Thank You to Diana who is always helpful and prompt. You can't go wrong with working with this team!
Candice and her team has serviced my home and auto since 2003. She has always been available and offered competitive product but more importantly always look after my needs and things that would benefit me and my family. Her team always picks up and gets to me same-day or within minutes of needing questions answered. I've had my car accidents and she was always there to pick up and walk me through the process of filing and support . Phenomenal team
We’ve been with Farmer’s Insurance for over 35 years and this agent has made that relationship end after $100k+ in premiums paid across all lines of business. We were reassigned this agent when ours left the company and she changed our policies without our consent and cost us hundreds due to her lack of due diligence. avoid this agent at all costs- not as what is advertised. Was much better when Mike ran the practice.
To put this in perspective, I have never talked to the agent yet my policy was changed.
Amazing customer service!
Thank you for all your help.
Van helped me with my new auto insurance policy at Farmers Insurance. I knew next to nothing going into the discussion and left with confidence that I'd received the best plan possible. Thanks Van for reviewing everything with me and for the overall the clutch assist!
Top notch customer service! This team is always available, fast and just a call or email away, never had to wait for hours to submit my requests and make any changes.
Caterinee was especially amazing in helping us add insurance to our new car.Highly recommend! So very helpful! Highly recommend!
I called out of curiosity to see how much I would save if I switched and was so surprised in realizing I was over paying with my old car insurance. Catherine was friendly and so focus on details and explained why I needed to get and umbrella policy for an unexpected day if it should appear. Thank you for your help. You guys rock
My experience with Catherine was amazing. She helped me get a quote and was super helpful. She went above and beyond to get the best for me. She was super friendly and professional and made me feel like family. I would definitely recommend her to friends!
I recently changed my insurance to farmers, I look forward to working with the new team. My Insurance agent was Diana she's the best, she answered all my questions and even helped me after hours. I will be referring her to my friends and family.
Candice is the best in the insurance industry, she was able to lock my home loan quickly. My title company made sure to let me know how responsive she was and very nice to work with. I highly recommend her for your insurance needs.
Always a good experience with everyone in this office no matter what the situation is. Candace and Diana are amazing! Definitely recommend.
Son Muy Buenos A Sus Trabajos y la aseguransa es muy buena! La Aseguransa Es La Mas Confiable Y La Mejor Para Mi.
Candice's office has been taking care of my insurance for several years and I have been very happy with their service. They always find ways to help me save money without jeopardizing my coverage.
I have used this service for years and will continue to do so. The staff are all exceptionally professional as well as easy going and pleasant to speak with. They explain everything thoroughly and insure that you are always comfortable with what you are getting. Great place to get your insurance!
Candice and Caterinee helped me reinstate my Farmer's Insurance Umbrella Policy when Farmers declined to renew due to old (not relevant) information on my driving record. It took some back and forth between me, Candice, Caterinee and Farmers but it was successfully resolved. I've been with Candice a long time and Farmers even longer. We know insurance companies do not care about us, but Candice and her staff care about their clients and in my case we had a successful resolution.
Muy buen servicio agregué otro carro a mi póliza y todo fue muy rápido y fueron muy amables. Gracias por todo Candice y su equipo.
I was introduced to this place by a friend, and things went well. Van was friendly and very helpful!
Good staff , recommended
Diana was really helpful 🙏🏻🧡👌🏻
Yo estoy muy agusto con ustedes muchas gracias por siempre estar ai cuando los necesito
My experience with Caterinee at this location was exceptional. She delivered great customer service & treated me like family. I felt heard & she went above & beyond to find the best options applicable to me. She was thorough & very helpful. I am very appreciative of her efforts & her commitment to her clients. Overall, I am very satisfied & look forward to continuing with her services.
Diana was very helpful and answered all my questions! Definitely recommend this agency to anyone
This office was very helpful and responsive with helping me get more information about insurance. Van Nguyen was especially helpful and informative. I felt very well taken care of and definitely felt like I could trust Van Nguyen with helping me choose the right insurance for me.
I am very satisfied with my service. I would highly recommend. Jesus was especially helpful with my service.
Worked with Diana made it easy and quick I got a good value it was very professional I would highly recommend them.
I needed some help with insurance and Van really helped me out in understanding my options. Thank you so much for educating me on what I needed.
I was looking for a place for my aunt and reached out to Van. She was really helpful and got back to me very quickly! Van provided all the places that were within the budget and had all the requirements I asked.
I recently just got a new Honda Odyssey and I was looking for the right car insurance. Van was very clear and helpful with getting me the best insurance for the price. Thank you again for helping me!
Farmers Insurance has so very much to give for their service. As always we receive xlnt responses whenever and wherever it is requested.
We have been with Farmers for many many years and remain loyal customers and are always willing to pass that along when ask by friends for suggestions regarding insurance.
Thanks to a great company which remains strong and willing.
I am VERY PLEASED with the friendly Agents I have dealt with. When I call, they have my information up by the time I finish pronouncing my name! No 'hold time' or delays - can conduct my business in only a couple of minutes. THIS is what I call SERVICE!
⭐️ ⭐️⭐️⭐️⭐️⭐️ #6 es muy amable y buen servicio
Candice Salcedo and her team are very efficient at what they do. Anytime I have a question they are very responsive and helpful. I enjoy their services very much and would highly recommend them.
I was paying a lot with my previous insurance. I transferred my chevy tahoe over to farmers & now I'll be saving $90! They're a great insurance company with awesome policies. Very professional and fast. Dianna is such an amazing & sweet agent. She took the time to explain & walk me through my options. I'm definitely satisfied with my new insurance policy. Thank you Dianna 😊
- 5 photos
- 200 reviews
- 4.8 A.M. Best Rating
- Claims Hotline: +1 408-224-7800
- Official Website: https://agents.farmers.com/ca/san-jose/candice-salcedo?SourceID=AMPALFGMAG&utm_source=GMB&utm_medium=Local&y_source=1_MTU0NzcxOC03MTUtbG9jYXRpb24ud2Vic2l0ZQ==
- Corporate Headquarters: 816 N First St #100, San Jose, CA 95112, United States
- Geo Coordinates: 37.351788299999996, -121.9017753
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- Insurance agency
- Auto insurance agency
- Home insurance agency
- Life insurance agency
- Renter's insurance agency
- Monday: 8 AM–5 PM
- Tuesday: 8 AM–5 PM
- Wednesday: 8 AM–5 PM
- Thursday: 8 AM–5 PM
- Friday: 8 AM–5 PM
- Saturday: Closed
- Sunday: Closed
- Online appointments: Available
- On-site services: Available
- Wheelchair-accessible car park: Available
- Wheelchair-accessible entrance: Available