Rolando Suarez - State Farm Insurance Agent

696 E Santa Clara St #110, San Jose, CA 95112, United States

Rolando Suarez - State Farm Insurance Agent
Company Overview

The Rolando Suarez - State Farm Agent office offers insurance help with local service. As residents of the San Jose region, we are committed to providing you with personalized assistance in a caring and simple manner. From Auto and Home insurance to Life and Health insurance to retirement and college planning - we are here 24/7. Call, click, or walk in to our office. License #: CA-0H30454

Office Locations
Add review
Policyholder Reviews
Policyholder Review №1

Gracias a Liliana Sánchez por el excelente servio 🙏

Policyholder Review №2

I have tried to make contact twice through the listed email on the app regarding ongoing issues. I have not received any response back and it’s been over a month.

Policyholder Review №3

Policyholder Review №4

Recibí la atencion de una sesora camila, es muy eficiente y brinda la mejor información para el beneficio del cliente

Policyholder Review №5

Policyholder Review №6

Noe is always available to talk, he answers correctly every question that I have. Mi experience with him as my agent is outstanding thanks so much for your excelente service provided for about 2 years. I truly recommend his services, no doubt

Policyholder Review №7

State Farm is great. Jesus made the insurance process easy and stress-free. They found the best coverage at great rates. Highly recommend them for their professionalism and dedication. Thank you!

Policyholder Review №8

Noe es muy claro al explicarme todo sobre mi póliza, es muy amable y profesional; lo recomiendo 100%

Policyholder Review №9

Son los mejores, el servicio es muy efectivo, muy claros y concretos,excelentes precios versus cobertura.
Ejecutivo Noe Sanchez super recomendado esta siempre atento a sus clientes.

Policyholder Review №10

Jeannette Ruiz Rosales was amazing at helping me get insured through StateFarm. I was thinking about getting insured through another insurance, but Jeannette Ruiz Rosales was very helpful, kind, and professional.

Policyholder Review №11

Excelente servicio y asesoría gracias a mi asesora Janeth Ruiz Rosales ☺️

Policyholder Review №12

Noe es excelente en customers services, siempre esta dispuesto a la hora que necesito su ayuda, me ayuda en cualquier preguntar que tenga ,por telefono o email. Siempre tiene una buena actitud.

Policyholder Review №13

Excelente servicio al cliente . Janet es muy amable, paciente y respondió todas mis dudas. La recomiendo ya que llevo 3 ańos con ella.

Policyholder Review №14

Gracias or su asistencia

Policyholder Review №15

Jeanette es muy amable. Desempeña muy bien su trabajo.Mil Gracias!!!

Policyholder Review №16

Muy buena atención , Jeannette estuvo ayudándome con mi póliza de auto y resolvió todas las dudas que tenía .

Policyholder Review №17

Having to switch insurance companies is no fun but finding an agency like Rolando Suarez State Farm has made the process easy and painless. I was assisted by Jesus Lopez, who was kind, professional and helped me find the best deal possible. If you are tired of your insurance company’s terrible service reach out to Jesus, no doubt he will provide excellent service!

Policyholder Review №18

Noe has usually been the one to help me with my policy questions and concerns over the phone, email, and through text which make managing my policy very smoothly. He has always been kind, polite, patient, and understanding. Having him work here definitely makes me feel like my family's policy is in good, caring hands. I continue to look forward to having him be there for any future policy needs

Thank you so much!

Policyholder Review №19

Liliana is a great person who has patience and great customer service

Policyholder Review №20

Que puedo decir de tantas experiencias con otras aseguradas, en State Farm Liliana me ha atendido con mucho respecto , a contestado todas mis preguntas.Estoy muy Feliz de ser parte de esta bella Familia estoy 100%asegurada,gracias .

Policyholder Review №21

I’ve been with State Farm insurance for a few years now, I always recommend Liliana as an agent. Liliana always advocates for me and helps me every step of the way! She is really professional, helpful, friendly and eager to respond to any queries I may have.

Policyholder Review №22

I have been a customer with State Farm for the last 5 years. Liliana is my preferred go to agent. She is so helpful, professional, she is very knowledgeable and always willing to answer any questions that I might have. I will continue going to Liliana for all my insurance needs.

Policyholder Review №23

Excelente trabajo, he estado durante más de un año y han sido muy coherentes, respetuosos y efectivos con todo lo referente a mi póliza. Muchas gracias

Policyholder Review №24

Excelentes asesoría y servicio al cliente del equipo de trabajo en especial de la asesora Camila que me ayudó demasiado, recomendado.

Policyholder Review №25

Exelente servicio y atención , recomendado 100%

Policyholder Review №26

Excelente servicio al cliente del joven Daniel, con explicación clara y paciencia para ofrecer diferentes opciones de acuerdo a presupuesto.

Policyholder Review №27

Camila was absolutely wonderful! I have been a loyal customer of AAA for 10+ years but after the interaction with her I will be switching over. She addressed all of my concerns as well assisted me with helpful advice. I had my 1 year old baby and everyone there was more than happy to entertain him and say hi! Thank you so much for the family friendly environment and superb service!!

Policyholder Review №28

Excelente. Si pudiera dar más estrellas lo haría. Nunca había encontrado un servicio así con una aseguradora. Janet me ha ayudado muchísimo pero todos en la oficina son muy amables.

Policyholder Review №29

I been with State Farm at Rolando Suarez for about 10 years, always super helpful and willing to work with me and my budget. Daniel has been great help as I gone through a few changes with my plans. thank you!

Policyholder Review №30

Very professional, caring people.

Policyholder Review №31

Switching here saved us so much money. Thank you! Even through the phone he was very polite and helpful. He explained everything well with patience.

Policyholder Review №32

Muy buena ayuda wl señor noe

Policyholder Review №33

Policyholder Review №34

Policyholder Review №35

Policyholder Review №36

Policyholder Review №37

Grate costumer service they make you feel like family!!!

Policyholder Review №38

Policyholder Review №39

Great service

Policyholder Review №40

wow I honestly don't know what to say! I have always been with different insurance companies for my car. but never like this.!! state farm❤️ all their staff are very friendly and attentive in providing you with the best in insurance for your car. especially. to Liliana Casillas 🌹 excellent service that she provided me and explained step by step to give me the best and what was best for me and my car.! good price in my quote. #liliana thank you very much for giving me the best in my insurance for my Lexus. Now I am more confident driving because I know I am in the best hands with my car insurance! thank you!! 100% recommended.

Policyholder Review №41

Es un gusto haber encontrado está compañía, recomiendo mucho a Liliana, una asesora indispensable dentro de la organización dispuesta a ayudar en todo momento.

Policyholder Review №42

Me encanta está aseguranza se las re comiendo 100 x ciento

Policyholder Review №43

Policyholder Review №44

Highly recommend to attend if your family/parents only speak Spanish. The office is helpful, considerate and kind. You will leave without having questions or doubts. I had the privilege to be helped by Camelia and to say the least she was absolutely fantastic. When working with paperwork and legal stuff it’s good to have a NON dull individual guiding you. Camelia is such a bright, charismatic and knowledgeable woman! She has all her facts down, and does her best to meet you at your budget while maintaining a good foundation. Service is the best it can get, you’ll make it even better by having Camelia assist you. Don’t pass out on this agency, your search for an agent ends here.

Policyholder Review №45

Muy bien servicio me atendió camelia, muchas gracias, me explico todas las dudas

Policyholder Review №46

Excelente servicio y atención de todos los empleados, además todos hablan en español.

Policyholder Review №47

Policyholder Review №48

Liliana nos ofrese mui buen cervicio en español

Policyholder Review №49

El trato es de lo mejor se los recomiendo

Policyholder Review №50

Rolando helped me set up my car and home insurance, and ommunicated everything I needed so I was prepared. Thank you Rolando!!

Policyholder Review №51

I Jose Castro want to share my experience with State Farm insurance. I originally inquired about auto insurance coverage for my family and I after a handful of unpleasant incidents with our previous insurance provider. I was given contact info for a Mrs. Camelia Martinez Rodriguez an account manager at this office. Mrs. Martinez provided fast easy communication over email but once I arrived to meet in person I was blown away by how friendly thorough and honest she was. She answered all questions going into great detail on what all coverages were and how they affect me and my monthly payments even going as far as giving real world examples to make it easier for someone outside of the insurance word to understand. Not once was Camelia pushy or tried upselling me to coverages that I honestly would not need. Needless to say I am very happy with my experience at State Farm I have recommended Mrs. Camelia’s services with State Farm to my friends and family.

Policyholder Review №52

Good 👍🏾 👍🏾 👍🏾 👍🏾 👍🏾

Policyholder Review №53

Excellent service, extremely professional and helping staff. This was my first time buying insurance and Mr. Omero Vaquera from Rolando's team walked me through it very patiently. Really appreciate the help, these guys are the best, highly recommended!

Policyholder Review №54

Excelente atención, rápida y oportuna si tienen preguntas te contestan y explican todo, sus asesoras son las mejores pregunta por Liliana te ayuda todo el tiempo trabajan con una de más mejores aseguranzas del País StateFarm es de las mejores. Todo en Aseguranzas.

Policyholder Review №55

Nothing less than amazing! Thanks Gael for quoting and getting me on board with my cars! Worked with me to find the best coverage for both my vehicles and i could not be happier! Very professional and friendly, recommended 100%!

Policyholder Review №56

Thank you Gael for your assistance on my insurance needs. You’re so nice!
My questions were answered professionally and clearly, definitely recommend.

Policyholder Review №57

Had a great experience with Gael Rodriguez. The recommendations he made make sense and ensure my family is protected.

Policyholder Review №58

Gael Rodriguez was attentive and extremely helpful. Answered all my questions, thoroughly explained my options. I would highly recommend this insurance.

Policyholder Review №59

Policyholder Review №60

I called Camelia for auto insurance and she explained how coverages works, she can budge you up with renters insurance that makes you save money to your monthly premium, she also speaks Spanish which is a plus. When calling ask for her amazing customer service.

Policyholder Review №61

Excelente servicio, agentes profesionales dedicados asu trabajo y asus clientes gracias Lili por tu valiosa ayuda.

Policyholder Review №62

I love State Farm Maria is the best and all the employees have my back I would highly recommend them I’ve been with them over 5 years wouldn’t change them for any other insurance company ❤️❤️❤️❤️

Policyholder Review №63

Thank you Maria for always helping us out!!!

Policyholder Review №64

Ask for Maria she’s the best!!

Policyholder Review №65

My experience at Rolando Suarez’s StateFarm Agency was one of a kind. Liliana helped me through my process. She was very knowledgeable and helpful. I highly recommend you go with her when visiting this agency. They are all very nice and willing to help.

Policyholder Review №66

Tengo mi seguro de auto con ellos. Todos muy atentos pero quiero dar gracias a mi agente Liliana por qué en un percance que tuve ella todo el tiempo se mantuvo en contacto conmigo muchas gracias Liliana y por agentes como tú no dejo esa compañía.

Policyholder Review №67

Tengo esta compañía de seguros por varios años. Liliana es una persona muy atenta,cualquier duda ella está siempre para responder y aclarar todo. Muy recomendable

Policyholder Review №68

At this agency I call and ask for Jeannette she’s always extremely helpful with setting up my auto policy explaining the coverages to my understanding. You need insurance and want to know what your paying for call the office!

Policyholder Review №69

We've been working with Camelia to get homeowners insurance, quake insurance, and car insurance. She's been helpful and responsive every step of the way and has provided great advice. Highly recommend

Policyholder Review №70

Super Agent is the best way to describe Rolando Suarez. State Farm client for the past 4 years. Auto, homeowner, life, retirement, and banking all in one office. Appreciate having an office that opens Monday-Saturday and is located conveniently in the heart of San Jose, CA. Phone is alway picked up in a few rings and answered in a professional matter by an associate. I would recommend anybody in the market for insurance to visit Rolando Suarez.

Effective communicator, leader, listener, passionate, respectful, and confident.

Policyholder Review №71

Thank you Camelia Martinez for your prompt responses and professionalism! You took care of the requested documents right away for me and I appreciate that.

Policyholder Review №72

Policyholder Review №73

Excelente servicio, personal altamente capacitado y sobre todo están cuando los necesitas, gracias Jeanette Ruiz Rosales por las atenciones.

Policyholder Review №74

Liliana es muy profesional y me ayuda en todo lo que necesito. Cada vez que ocupo ayuda en algo le hablo y rápido contesta con las respuestas que necesito.

Policyholder Review №75

Liliana is so helpful. She is very knowledgeable about everything. Anytime I have any questions about my insurance she answers to the best of her abilities and explains it in a way that I am able to understand.

Policyholder Review №76

Una excelente atención, amabilidad, responsabilidad y atención a mis dudas .. un gran apoyo y guía .. eres excelente Jeannette Ruiz Rosales… GRACIAS …

Policyholder Review №77

I been with this agent for about 5-6 years and I haven’t been disappointed at all and the best part is customer service from LiLi I’ll recommend here on a heartbeat thank you Lili

Policyholder Review №78

Service has been great, Liliana is very helpful when issues come up. Thank you guys.

Policyholder Review №79

I really had a great experience here great customer service and lily always the best and everytime I need help she is the best and I'm very happy having my car insurance here

Policyholder Review №80

Liliana She’s always Very helpful professional communicative and friendlyI always recommend to my friends and family

Policyholder Review №81

I’ve been a client for more than five years and I plan on remaining a client for life! Props to Rolando and his team for keeping truth to the State Farm slogan and always “being there” to answer my questions/concerns. Gracias!

Policyholder Review №82

I have been with State Farm/ Rolando Suarez for a couple years now. Lili has always been helpful when I have had questions & also very informative on what services are best suited for my needs.

He estado con State Farm / Rolando Suarez por un par de años. Lili siempre me ha ayudado cuando he tenido preguntas y también muy informativa sobre qué servicios se adaptan mejor a mis necesidades.

Policyholder Review №83

Muy buen servicio y atencion de parte deJeannette,recomendado. Exelente oficina y equipo.

Policyholder Review №84

Quick and reliable, if you ever find yourself in need of insurance help go to Rolando you won't regret it!

Policyholder Review №85

Exelente servicio por parte de lily….

Policyholder Review №86

Camellia is super friendly and was super helpful.

Policyholder Review №87

Excelente atención . Muy profesionales siempre atentos a los clientes

Policyholder Review №88

From the beginning, Rolando and his team have always been very responsive and professional. You can tell that his team genuinely cares for their clients/customers. I would highly recommend anyone to give them a call.

Policyholder Review №89

Rolando Suarez is a wonderful agent! He is very thorough, responsive, and puts me at ease with any questions or concerns I have. My family and I have been with Rolando for 6+ years for car and life insurance. If you’re thinking about joining State Farm, you will not be disappointed with Rolando’s work!

Policyholder Review №90

Policyholder Review №91

I’ve been with State Farm for many years. My family and I have had auto, home, and till this day life insurance with S.F, but the company wouldn’t be the same with out a great agent like Rolando S. If you want a reliable, professional, and great personalized customer service experience. Rolando Suárez and his staff ( Camelia, Jesús, & Liliana) are the best at what they do.

Policyholder Review №92

Thank you for the kind service , I was. Helped by CAMELIA who set me up with Rolando I ended purchasing life insurance. The team is great they all speak spanish which is a plus. Thank you.

Policyholder Review №93

Quiero agradecer por todo este tiempo de pertenecer a la familia StateFarm , me siento feliz con el servicio , sobretodo con el servicio de Liliana, amable , muy profesional, Gracias por Tu ayuda , te agradezco tu trato y tu bellisima actitud y por tu tiempo . Gracias hermosa 🙏🏽🥰🌸

Policyholder Review №94

just purchased my first car and Liliana helped me out with my car insurance not only does she have the best attitude and patience with you but she helped me save money! Thank you so much Liliana, you really are the best !
Make sure if you pay a visit, ask for Liliana you won’t regret it !

Policyholder Review №95

Very satisfied with my insurance,Liliana very helpful,great attitude,she was very friendly,great customer service over all,not to mention very attractive lady lol ,thank you again Liliana ,very happy with my insurance

Policyholder Review №96

I had some great experience getting back into this insurance thanks to Lilia. I was unsure of what coverage I would need but every question I had she helped. Very detailed and knowledgeable when it came to answering my questions. She’s my go to person from now on!! Highly recommend and she didn’t disappoint!

Policyholder Review №97

Just bought a home and Rolando's team helped me with my insurance needs to make it a smooth process. Definitely would recommend Rolando and his staff.

Policyholder Review №98

Tango Cuenca con Rolando Sueres y me gusta el servicio especial con la señora Liliana Sanchez

Policyholder Review №99

Very helpful and professional i got helped by Liliana Sanchez and i do not regret it she carefully described everything and got me the right insurance definitely recommend her to everyone !

Policyholder Review №100

Hace poco tiempo que me cambie a State Farm y Jeannette tuvo el tiempo y calma de explicarme mis coberturas. Si están buscando seguro Jeannette es la persona indicada.

Policyholder Review №101

Ms Toscano has been great in helping me find the best choice for me and my moms car insurance. If there’s ever any questions or concerns she has answers immediately. She has great customer service and is great at giving you the best. I fully recommend speaking to her and getting your insurance here ASAP!

Policyholder Review №102

Excellent customer service! I always receive the best attention from all employees and specially from Jeannette who help me choose the best option for me!

Policyholder Review №103

This is a great office. They make everything easy and quick. Rolando and his staff are fantastic at taking care of you and they go above and beyond to get you the best insurance rates. I would definitely recommend this place to all my friends & family.

Policyholder Review №104

Policyholder Review №105

Rolando es un agente muy profesional. Es gentil, atento y eficiente
Yo he sido cliente for muchos anos y he referido a muchos de mis amigos
Si quieres sentirte como familia, ven a esta oficina!

Continues to provide great service. Thankful for Spanish speaking staff. Jesus was really hopeful last interaction.

Policyholder Review №106

I was looking for a new insurance for my car and I talked to friends and family. I been seeing State Farm everywhere. So I called to get a quote and Camelia was the one that helped me out. She explained everything so I can understand the different policies. She also convince me to get house insurance that I didn't know if it was worth getting. All and all she was helpful.

Policyholder Review №107

Camelia Martinez is extremely helpful informative and kind she had lots of patience for all my questions and concerns. She made sure to provide the best coverage. I highly recommend to request her for all your needs. Rolando thank you for always sending sweet holiday cards.

Policyholder Review №108

I was looking for an Auto insurance and Camelia Martinez helped me and even got me a GREAT deal on renters insurance. Very professional and pleasant to talk to. I have recommended her to all of my family.

Policyholder Review №109

wow, I honestly couldn't have asked for a better experience. Camelia was great at helping us!

Policyholder Review №110

Policyholder Review №111

Policyholder Review №112

Policyholder Review №113

Professional.

Policyholder Review №114

I highly recommend Rolando Suarez office they have the best customer service very professional! I love how they explained all coverages in detailed and answered all My questions. I will definitely be recommending them in the future.

Policyholder Review №115

Policyholder Review №116

this team is great ! camelia rodriguez is very professional good custumor service she has Clear Communication Skills she explained everything and awnserd all my questions I am very satisfied very nice person IF YOU ARE GOING TO GET INSURANCE GO TO CAMELIA RODRIGUEZ ! :D

Policyholder Review №117

Policyholder Review №118

Policyholder Review №119

Great experience, Maria is who to ask for she’s best at all. I’ve had nothing but good service, she is best at communications and explanations. She’s always up to answering questions.

Policyholder Review №120

Maria is simply the best! Small time charm with big city resources. She jumps in front of your needs and takes them on as her own.
Best choice I made was to switch my insurance.
Everyone in the office is super nice and welcoming as well.These guys really know what they are doing.

Policyholder Review №121

I am a new client to State Farm and I have to say it is the best choice I made to switch. Maria made it a smooth transition and was very knowledgeable. Her customer service skills were phenomenal. Thumbs up and keep up the great work!!!!

Policyholder Review №122

Policyholder Review №123

Maria was extremely helpful and very friendly!

Policyholder Review №124

I have been with so many insurances and this Agent is by far the best. Not only him but the agents in his office are Spanish speaker that is a plus for me! All the agents are so understanding and help even if it's something so simple. Last night I got my keys locked in my car and within 20 mins locksmith came out and opened my car! Honestly the rates they have right now are great! You won't be disappointed!

Policyholder Review №125

Todos en la oficina hablan español!!! Eso era mi frustración con Progressive que no tienen agentes que me podían asistir en español.Todos son muy amables pero en especial María se tomó su tiempo en explicarme todas mis coberturas.

Policyholder Review №126

If you are going to get insurance get it from MARIA! She is quick and very knowledgeable! She found so many ways to save me money! Thank you MARIA!

Policyholder Review №127

This is a great office filled with very skilled and trained people. One person in particular Maria Toscano. She was very professional and explained things to me with so much clarity. She was able to get me life insurance and I know I can go to her if I have any other questions about my policy.

Policyholder Review №128

Maria was awesome! She helped me get the coverage I needed efficiently and with no hassle. Thanks Maria!

Policyholder Review №129

Great team. Maria was especially helpful. She was professional, friendly, and was able to answer all questions and helped ease my mind about switching insurance companies (I was previously a AAA member for 5 years). She was very patient and thorough in explaining my coverage and worked well within my price range while at the same time providing me with the coverage I needed. Overall a pleasant experience. Would highly recommend!

Policyholder Review №130

Maria, was very welcoming and thorough with explaining the my, now, life insurance policy. She walked through the entire process with me while answering all my questions. Overall professional and quality service.

Policyholder Review №131

Como Siempre Muy Atentos y Amables

Policyholder Review №132

Policyholder Review №133

Spamming my mailbox

Policyholder Review №134

Personable, friendly atmosphere from the entire team.

Policyholder Review №135

Policyholder Review №136

Great staff

Policyholder Review №137

Great Customer service

Policyholder Review №138

Solid coverage, prices, and customer service.

Policyholder Review №139

Very good I recommend people to go there they insure classic cars very nice respectful people I recommend people to get their insurance

Policyholder Review №140

Policyholder Review №141

These ppl have always been pleasant, professional, nice, polite and will always greet you with a smile and will offer you water too..their office is very nice, organized and comfortable. Plenty of parking on back.

Policyholder Review №142

Policyholder Review №143

Policyholder Review №144

Policyholder Review №145

Policyholder Review №146

Rolando and his team are awesome!

Policyholder Review №147

Love the state farm rates!

Policyholder Review №148

Love this office. They always have great customer service!!

Policyholder Review №149

Policyholder Review №150

Rolando is the best! I'm so happy I found this place. I was very satisfied with the rates. I would definitely recommend this place to everyone.

Policyholder Review №151

Excellent services! Professional, friendly and efficient---Love the fact they are all Bilingual

Policyholder Review №152

Solid customer service! Good deals. It was a better deal for me than Geico.

Policyholder Review №153

Company Details
  • 4 photos
  • 153 reviews
  • 4.9 A.M. Best Rating
  • Claims Hotline: +1 408-642-1399
  • Official Website: http://www.rolandosuarez.com/?cmpid=d30r_blm_0001
  • Corporate Headquarters: 696 E Santa Clara St #110, San Jose, CA 95112, United States
  • Geo Coordinates: 37.342555, -121.87632599999999
Insurance Products
  • Insurance agency
  • Auto insurance agency
  • Life insurance agency
Business Hours
  • Monday: 9 AM–5:30 PM
  • Tuesday: 9 AM–5:30 PM
  • Wednesday: 9 AM–5:30 PM
  • Thursday: 9 AM–5:30 PM
  • Friday: 9 AM–5:30 PM
  • Saturday: Closed
  • Sunday: Closed
Service options
  • Online appointments: Available
  • On-site services: Available
Accessibility
  • Wheelchair-accessible car park: Available
  • Wheelchair-accessible entrance: Available
Planning
  • Appointment required: Available