Steve Sosnowski - State Farm Insurance Agent

841 Blossom Hill Rd ste 102, San Jose, CA 95123, United States

Steve Sosnowski - State Farm Insurance Agent
Company Overview

We get it. You have individual needs & you want to budget effectively. That's why we take a customer focused approach to offering you products and services. Our customer centric approach helps ensure transparency. And we want to communicate with you the way you prefer: Call us, email us, text us, stop by or request a virtual meeting. Most importantly, we care about YOU. We treat you professionally and with courtesy. License #: CA-0C28536, AZ-2665708

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Policyholder Reviews
Policyholder Review №1

I've been with Steve and his office staff for decades. He was my insurance agent when I was in high school and still under my parents plan. Now he and his team insure my home, cars, and business.
We started our business about 3 years ago and Rita has been extremely helpful and responsive with all of the needs for the business. She always responds to questions quickly and provides sound advice.
I would highly recommend Steve, Rita, Kim and the entire team.

Policyholder Review №2

Don’t ever get rid of Kim she is the best she is so friendly and helpful even if it just a question. She will answer all my questions even when I have to call her back if I forgot what she said , she still answers with a smile. We recently moved to Reno and she was helpful then as well. These State Farm’s here suck I with I could be back so Kim could take care of us again. Even my daughter misses her as well. Please pick up Reno so I can have my Kim back. If I could she would get a million stars for being so awesome. Thank you kim

Policyholder Review №3

We've been State Farm customers for 30+ years in 4 different states. Great experience all the way around. Steve's office is the gold standard for great service, proactive support and creative solutions during these changing times. Rita and Leslie in the office are real stand outs. We've been thrilled with this agency.

Policyholder Review №4

This office is very efficient. Everyone is friendly, helpful and always greets me with a smile when I come into the office!

Policyholder Review №5

Policyholder Review №6

Set up my auto insurance here. Excellent services from Kim. Highly recommend.

Policyholder Review №7

Policyholder Review №8

Kim has been my insurance agent for the last 6+ years and she has always been great. She really cares about her clients, and is proactive and responsive. She makes sure that I have the coverage I need at the best rate. I am really happy to work with her. Thanks!

Policyholder Review №9

I have worked with Steve and Rita for many years. Today I called to see if there were any options to lower my rates after the recent increases. Rita literally spent half an hour on the phone with me reviewing 3 different policies and easy modifications she could make. Without having to give up any important coverages or increasing any deductibles, Rita was able to save me $948 a year. Thank you Rita!

Policyholder Review №10

Kim is wonderful and always so helpful. I always have a great experience here.

Policyholder Review №11

Kim and the team are always johnny on the spot! Excellent service!

Policyholder Review №12

Steve and his team have supported me for 28 years. He has been great resource and trustworthy partner for all my Insurance needs. He'd still be my Agent, but we moved to Maine. I highly recommend him and State Farm, you can't go wrong.

Policyholder Review №13

Quick responses and great service!

Policyholder Review №14

Steve quickly got back to me via email regarding a potential quote and Kim kindly assisted me over the phone regarding the specifics of my policy and ensured the entire process was hassle free.

Thanks again!

Policyholder Review №15

Kim Pifer is always very pleasant and helpful. Makes the process easier to endure, since no one really likes talking about or purchasing insurance. Steve and Rita are also very good.

Policyholder Review №16

Policyholder Review №17

Good Experiences with State Farm Insurance

Policyholder Review №18

Policyholder Review №19

Kim Pifer is an amazing agent. She responds quickly and gets everything done in an urgent matter. Highly recommend!

Policyholder Review №20

Awesome customer service

Policyholder Review №21

Kim Pifer, Office Manager is excellent. She is super professional , knowledgeable, and customer centric. I highly recommend her and her office for your auto insurance service.

Policyholder Review №22

Policyholder Review №23

Kim is very professional and always helpful to answer any questions you may have about insurance. She is awesome 👏

Policyholder Review №24

Kim Pifer is amazing and attentive, highly recommend her to anyone. The day I emailed her, she created multiple quotes for me, called me and worked through all the questions I had, making it very simple and painless for me. Thank you!!!

Policyholder Review №25

They are very nice, very polite, and very professional. Highly recommend it!

Policyholder Review №26

Kim at Steve Sosnowski’s office is awesome! She has always given me 5 star service.

Policyholder Review №27

Very helpful service. Thanks,

Policyholder Review №28

Policyholder Review №29

Kim is really nice and very knowledgeable. Always helping me out with all my insurance needs promptly if not Immediately.
Thank you Kim for all your help I truly appreciate it.

Policyholder Review №30

Quick and efficient service!

Policyholder Review №31

My experience with Kim Pifer and her office has always been exceptional. From her friendly and knowledgeable experience and commitment to help me to optimize my policy, it's has been a pleasure working with her for the past 6 years. I wholeheartedly recommend Kim and her office to anyone searching for reliable insurance services.

Policyholder Review №32

Policyholder Review №33

Rita,
This morning was a horrible morning for me. My policy got canceled after being with a certain insurance company for 21 years meeting you today and talking to you on the phone was a pleasure had I known calling State Farm and getting the information that I got from you today and how simple it was how informative you were was how patient you was how relieved I was to speak to you was amazing, I know I cried in regards to my daughters field trip and I appreciate you just being a listening ear at the moment please beautiful please stay pleasant. You have the best Customer service and calling State Farm I wouldn’t have it wouldn’t have had it any other way thank you again. I’m looking forward to being a new customer with you guys. Have an amazing day.

Policyholder Review №34

Best service ever! Thanks Kim. I would give 100x stars

Policyholder Review №35

Policyholder Review №36

kim has ALWAYS taken good care of me ! You just can get service like this anymore ! Thank you, Kim for handling business!

Policyholder Review №37

Kim and Rita were both nice. They helped with my motorcycle insurance and gave me the best options available. I really appreciate their time and effort for my needs.

Policyholder Review №38

She was fast and addressed my request!

Policyholder Review №39

Steve and his team are awesome. Filing a claim and coordinating repairs is rarely fun, but Steve, Kim, and the rest of the staff make it easy. They keep me informed every step of the way and make sure I'm taking full advantage of my coverage. Reimbursement for a claim is done online and immediately. Steve has been my agent for many years and has consistently provided excellent service for my home an auto insurance needs.

Policyholder Review №40

I am a long time customer. I value the quick responses and assistance from the office for any problems I’ve encountered or questions I ask.

As an example, yesterday I received a confirmation from Kim within 30 minutes of my notifying the office via email of a change that she had entered the information in their system and that State Farm will send me written confirmation.

Policyholder Review №41

Kim has always been very helpful!

Policyholder Review №42

Policyholder Review №43

Policyholder Review №44

This office is just so delightful to deal with. They handle matters with efficiency and politeness. Questions are fully answered and concepts explained. And Leslie, the office manager, is great--you can hear the "smile" in her voice.

Policyholder Review №45

Kim was great, very fast and helpful.

Policyholder Review №46

Very fast accurate help from Kim Pifer. TY so very much for the help

Policyholder Review №47

Excellent knowledge of services. Honest and courteous. Kim Pifer is always quick to respond to me requests and questions. Over a decade of great customer service.

Policyholder Review №48

Kim, Leslie and all the staff are great. I have been with State Farm for over 30 years. I have moved cities, from Santa Clara County to Sonoma County to Solano County and have kept this State Farm. I love how Steve will answer the phone when the staff are busy. Great customer service.

Policyholder Review №49

Fantastic service from Kim on this specific request to Steve's team for auto updates. The team has clear, accurate and timely responses to all my questions and most importantly are advocates for you when you have a claim. They work with you not against you. They are very responsive to calls and emails usually within the hr.

Policyholder Review №50

I have been a dedicated State Farm customer for over 50 years.
Kim Pifer is one of the finest representatives that I have dealt with over the years. She is knowledgable, friendly, polite and efficient.
If looking for insurance options, Kim is a reliable source.

Policyholder Review №51

Steve and his Team are the Best!!! I consider him family!!! A very good person and you can count on him and his Team with confidence that they will assist you with their very best of expertise!!! Five star hands down!!!

Policyholder Review №52

Steve has been my agent for over 15 years and I couldn't have had better service. His whole office is amazing to work with! I have worked with Rita a few times and have always had the best customer service. They are amazing!

Policyholder Review №53

Rita is the best! Been with her service and state farm for past 3 years always accommodating, honest and really reliable will get what you need done in fast timely matter, definitely would recommend her and this state farm :)

Policyholder Review №54

Policyholder Review №55

I appreciate how quickly and easily it was to update my coverage after buying a new car. Thank you Kim Pifer for getting everything set up for me.

Policyholder Review №56

Great Office, with fantastic customer service. Always reachable via email or phone and always a friendly voice on the other end of the line, and willing to go the extra mile, especially Rita!

Policyholder Review №57

Kim assisted me in getting signed up for auto insurance with State Farm. She is very friendly, kind, informative, professional and helpful! Thank you Kim for all your help! :) I highly recommend going with this office for insurance!

Policyholder Review №58

Steve has been my agent for 10+ years, and I’ve always had great service with him and his office staff throughout all my needs over the years. His office manager Kim Pifer helped me out today in a pinch after I forgot to sign time sensitive documents that expired. I appreciate the wonderful service from this office.

Policyholder Review №59

I was helped fast and effectively today when adding a vehicle to my policy. I was unable to get i to my app but they were still so willing to help me.
Thank so very much for all you help today

Policyholder Review №60

The staff is always so helpful. We really appreciate the help Kim gave to us today. Thank you!

Policyholder Review №61

I received a great service from Ms. Kim Pifer.
She is efficient & being very patient!

Policyholder Review №62

I had the pleasure of working with an amazing agent named Kim!! She was extremely helpful with getting me set up with my life insurance and made everything go extremely smoothly when I had no idea what to do. She made this process so easy!!

Policyholder Review №63

Steve is a great guy and his team. They have been taking care of me for years.

Policyholder Review №64

Always fast friendly service

Policyholder Review №65

Was looking at many options for insurance and my Mom referred me to this State Farm office. Very satisfied with what State Farm offers. Definitely plan on sticking with this State farm for a while

Policyholder Review №66

As a new college student it was dificult finding an insurance at an affordable rate let alone in a new town. I came across Steve’s office and was helped by Kim. She was incredible! She worked around to find me the best plan which saved me from a lot of stress. Bless Kim for all her hard work!

Policyholder Review №67

Received great help by the lovely Kim. She was super helpful in educating my family about the insurance claims and coverages. She set up an amazing policy for my entire family at a reasonable price. Super thankful for her help!!

Policyholder Review №68

My experience with Kim was great! She is super friendly and accommodating to your needs. Also does everything in a timely manner. She is the best 😁

Policyholder Review №69

Wow Steve’s office is the absolute best in town! Was referred by a friend to Kim and was not disappointed at all. Kim does a great job at making sure you well attended as a customer and has made my process of making claims and such feel like a breeze. 10/10 customer service 😊

Policyholder Review №70

As a new customer to State Farm, I was worried about the right pricing and coverage. Kim took the time to cover every single question and doubt I had. She truly went above and beyond! I was very content with the service I received from Kim and look forward to being a State Farm customer for many years to come.

Policyholder Review №71

Kim was very nice and helpful on explaining everything to me

Policyholder Review №72

Policyholder Review №73

Kim is always extremely responsive and helps me find the best rates possible. I always appreciate working with her!

Policyholder Review №74

Always friendly and fast help!

Policyholder Review №75

Steve and his team always take great care of me (the few times I've had to deal with them) and are always friendly, attentive and thorough.

Policyholder Review №76

I like the insurance. They did everything for me. Everybody was so kind and fast. I got that money within 2 weeks. 3 weeks. I had it on my car that they stole. It was great and everybody helped me. They got my. I didn't have a for renal on a car, but yet they paid half of that. They're great, they they get everything. Really, really fast and really. The people that I dealt with where the best people that I've ever dealt with. The real kind and in everything so I recommend them 100%. Thank you, bye, alright.

Policyholder Review №77

Steves office is the best in the business!! Kim has been a blessing to work with. She treats you like family and has your best interest. She will drop everything (or make you feel like it) and take care of you.

I never worry about my insurance needs since being a customer of Steve Sosnowski and his team! The customer support is top notch!

Policyholder Review №78

Everyone there is super helpful and kind!

Policyholder Review №79

I have always enjoyed walking into the office, as Rita and Kim are always very welcoming and helpful. If you have any insurance needs they will take care of you!

Policyholder Review №80

Kim has been so wonderful. Not once have I had trouble trying to get a hold of her, she gets back to me in timely manner and always goes the extra mile over the phone to ensure I understand whatever it is I need help with. I’ve been going to Kim for years, she has worked with my whole family. Thank you Kim!

Policyholder Review №81

The service Rita provided might be unrivaled in the context of my life. I really can’t recall another time when someone provided as much professionalism and competence. I arrived sometime in late November after going to another State Farm location, one that happened to be closed, and this simple twist of fate allowed Rita to step in and take care of me.

For twenty minutes, she went through my options while creating the ideal environment for me to open up - something I don’t do easily. And even when I wasn’t thrilled about the price, she worked to get me a deal I could afford and feel content with.

But what really set Rita apart was what she did after I left her office. In short, she called and said that she had overlooked something in my profile that could enable an even better deal and lower payments. This five minute call was enough to leave me stunned at the savings. This is money I can use to buy more trivial items like, you know, food and gas and underwear.

Sometimes you have an experience that is as close to flawless as you can get, and these can be powerful enough to reignite your verve. My faith in customer service and most business transactions has taken a major hit over time, yet Rita’s wonderful energy and effort was the reminder I needed that good, salt of the Earth people are still around. I wish her and this State Farm branch nothing but the best. Happy New Year!

Policyholder Review №82

Steve’s office is number “one” in my book! They are so helpful and really care about their clients. When you come into the office they are friendly and treat you like family!!

Policyholder Review №83

Good Evening everyone, Kim Pifer helped me a lot with my insurance claim problems. Was having issues with my past company and when switched over she was an amazing help. Went into the office and was a piece of cake. Allowed me with my budget to get something new for my car. If you need any help with your insurance just go ahead and call up State Farm with Kim Pifer and Steve Sosnowski in their office. They will get your problem resolved in no time. Love them both. Thank you so much.

Policyholder Review №84

This State Farm office went above & beyond for me. I had my car broken into and contacted them in tears and Kim made my day so much better. She led me to the closest auto repair shop and got my window fixed the same exact day. I highly recommend this office for professional and quick service! Go State Farm!

Policyholder Review №85

My experience was with Kimberly, she was very friendly and incredibly helpful. Everyone in the office was very welcoming and professional. Best place to go for all your insurance needs. They do a fantastic job of making you feel taken care of. I would Highly recommend them to all your friends and family. Definitely 5 stars service.

Policyholder Review №86

Kim was very helpful. Right when we entered the door we were greeted and seated and then after Kim was done with another client called us up and was joyful and helped us with our claim and explained to us things with we didn’t know and was very knowledgeable and would definitely come back again and recommend her to anyone else.

Policyholder Review №87

Very happy with every one at at this branch. Thank you.

Policyholder Review №88

Steve Sosnowski and Kim Pifer are both absolutely AMAZING! I can't say enough good things about the outstanding customer service, attention to detail, efficiency and effectiveness of how they handle business. We have all of our insurance with Steve's office - auto, home, life, etc. and have been consistently happy for years.

Policyholder Review №89

Excellent staff! They always sound like they have a smile on their face when I talk to them on the phone.

Policyholder Review №90

This office is amazing! Kim, Rita, and Leslie are so wonderful and make me feel like family. I can't recommend them enough! Definitely give them a call for any insurance needs.

Policyholder Review №91

I love going to this office to deal with any issue, the people there are very helpful and always take care of me!

Policyholder Review №92

We have been customers of Steve Sosnowski's State Farm office for 15+ years, and have received consistent, quality servicing of our home and auto policies. The office staff are very responsive and courteous, and regularly complete our requests and respond to questions within 24 hours. Kim Pifer, our usual point of contact, delivers the same great service that brought us into Steve's office and that maintains our loyalty.

Policyholder Review №93

Although I've never personally had to speak with Mr. Sosnowski, his office team is outstanding. I've worked with them for a business policy and Rita Swain has always been a pleasure to work with. She is knowledgeable, professional, personable, and highly competent at her job. Highly recommend giving them a call for your insurance needs.

Policyholder Review №94

I'd like to share that Rita and Kim are really fabulous to work with at this State Farm Office. Over the years they feel like friends who are really looking out for me and my family. I'm always impressed with them and our interactions. I highly recommend this office and appreciate having Rita and Kim on my side!

Policyholder Review №95

Steve and his team that he works with, they are the Best! I don’t know how long we have worked with Steve and his team (at least 10 years) they are Always there for us no matter what time. Thank you for always being there !

Policyholder Review №96

Policyholder Review №97

I currently had some issues with my insurance that weren't my fault. My agent, Steve S., identified these errors & was able to get them resolved right on the spot. My family has been with State Farm for years, & they have been great to us.

Policyholder Review №98

I have been working with Leslie Muyo at Steve Sosnowski's State Farm office for years. She's helped with my kids' renters insurance, the catalytic converter theft and this year for the backyard fence destroyed by the winter storms. She's so helpful and responsive.
I'm so glad I can always contact her and she's there to help me out.

Policyholder Review №99

Kim provides the best customer service! She is always fast to respond and very pleasant to work with!!

Policyholder Review №100

Kim was on top of my issue and helped get the ball rolling with the “at fault’s” insurance company. Super grateful for her help.

Policyholder Review №101

My family has been using State Farm for over 15 years. We could not be happier with the customer service provided. Kim has always been able to answer my questions and concerns. I would highly recommend!

Policyholder Review №102

Exceptional service from Steve and his team for almost 20 years.
In particular, Kim Pifer has been extremely supportive helping us with our automotive and home policies. I would recommend using them for your insurance needs.

Policyholder Review №103

Kim and Rita at Steve Sosnowski's office are the best. They are honest and I can always count on them to give me good advice on anything I ask them. I would highly recommend them for any of your insurance needs.

Policyholder Review №104

Kim provided excellent service

Policyholder Review №105

Kudos to Leslie Muyo on Steve's team for handling my insurance claim so quickly. I emailed her the receipt for charges and a check for the full amount was in the mail to me THAT SAME DAY! Wow! Great customer service!

Policyholder Review №106

Excellent and very fast and efficient. It took two minutes to address the issue. Highly recommend this Agency. Thank you, Kim and Steve.

Policyholder Review №107

Steve and his team are the best! Highly recommended for all insurance needs.

Policyholder Review №108

Best agent in the business. Been a customer since I moved the the Bay Area and never been disappointed. Peace of mind. Thanks Steve and team for looking after my most important assets.

Policyholder Review №109

Kim Pifer has amazing customer service! She is so kind to take the time to explain insurance plan she's very patient and detailed. I highly recommend State farm specially this location

Policyholder Review №110

I work with Kim Pifer, and she is always super responsive and happy to answer any questions! Very pleased with my experience :)

Policyholder Review №111

Today, I needed to make an immediate change to one of my insurance policies. When I called the Steve's office Rita answered the phone. I explained what I need done. Rita made the changes that I required and mentioned that it would be a few days before I received the updated policy, but that she could email me the policy documentation that I needed. I received the email from Rita in a matter of minutes and was able to submit it to my HOA. If I had waited for the document to arrive by US Mail, I would have missed an important deadline. Rita, thank you very much.

Policyholder Review №112

Policyholder Review №113

Kim was very friendly, knowledgeable and helpful when I wanted to switch to State Farm. Makes me wonder why I didn’t switch sooner. She explained things to me and helped me save money.

Thanks for your helpful Kim & Steve’s State Farm team. I will recommend you to family & friends!

Policyholder Review №114

Kim was very helpful and answered all my questions. She's a superstar!

Policyholder Review №115

Steve is taking very good care of us.

Policyholder Review №116

Kim, The Office Manager for Steve Sosnowski State Farm agent, is an awesome and a prime example of providing WOW service. On previous calls to the office, Kim has supported my needs and handled whatever transactions very professionally.
Recently Kim assisted me in obtaining a rental vehicle with Hertz, as I had damaged my car and lacked transportation. Hertz does not provide customer pickup on Saturdays and open only from 9am to 12 noon. I did not have available transportation and would wait until Monday. I was overwhelmed with kindness when Kim called me and offered to persoanlly take me to the Hertz Rental on Saturday morning. I humbly declined as I knew Saturday would not work out for me. That was a superior personal touch.
I hope Mr. Sosnowski realizes what a service gem he has operating in his office. Kim went beyond what is required of her and is an asset to State Farm. - Jim Gonzales

Policyholder Review №117

Great support and service! They were very transparent about various options and were quickly able to offer me the best combination of insurance with home and auto. Great savings compared to other insurer with same coverage.

Policyholder Review №118

Policyholder Review №119

Policyholder Review №120

Kim Pifer has the best customer service ever.Very professional. Highly recommend getting your insurance from her.

Policyholder Review №121

Five-star Insurance Agent. Knowledgeable, Responsive. Outstanding customer service.

Policyholder Review №122

I thought I had a broken car lock that would be covered under warranty. It turns out there were signs of vandalism. They already had the car at the dealership, so they went ahead and fixed it. Filed a comprehensive insurance claim over the weekend, and less than a week later, I have the claim settlement in my checking account. Fastest and easiest claim I have ever had. State Farm is great, and Steve is always very responsive and sympathetic and takes the time to explain things and processes well.

Policyholder Review №123

Absolutely LOVE Steve and his team. I can't tell you how many times they've helped me with car/home/work insurance stuff and are polite and smart. I think they need 10 stars for their excellence in communication, returning calls and navigating my policy. Thanks again for taking care of me and my new family.

Policyholder Review №124

Steve has been a great agent to work with. I've been with the team there for over a decade, and my experience has been nothing but positive. I've recently moved states, and am going to to miss their guidance in choosing the right coverage.

Policyholder Review №125

Working with Kim has been wonderful! I mostly email due to my busy schedule and she answers every email I send, whether it is timely or not, quickly and efficiently. Kim, thank you for always being so helpful!

Policyholder Review №126

Absolutely pleasant staff ... EVERYBODY. Understanding, knowledgeable, and FAST.

Policyholder Review №127

We were in a pinch needing a notary and banks were very impersonal and had a two week wait so I tried my State Farm agent.
Leslie was amazing! So thoughtful and knowledgeable, felt like family. Rita was warm and inviting when we got to the office.
Would hIghly recommend to anyone.

Policyholder Review №128

Policyholder Review №129

20 years of fabulous service and support!!! Kim, Rita and Steve!!!!!!!!!!!!!!!

Policyholder Review №130

Steve and his office provides outstanding service. The other day, I was hit in the rear by an uninsured motorist. I called Steves office and they setup my claim and process to get my truck repaired on the initial call. Great job. Thank you.

Policyholder Review №131

We have been clients of Steve Sosnowski- State Farm for 22 years. There are no words to describe the kind of service they provided all these years! Promptness, honesty, personal service, and engagement to understand your issue with an amazing, friendly way to relieve any stress we were dealing with.
Leslie Muyo, is an outstanding employee. She was beyond an agent for us. She was a person we trusted a lot, who always gave us solutions and options. We’ll miss Leslie!
We moved recently from San Jose to another state and we’ll miss Steve Sosnowski and his team very much!
We highly recommend this State Farm Insurance. If Sosnowski can’t help you no other agency could.

Policyholder Review №132

I have been a State Farm Insurance customer since 1991 and they are good to me. I am still with the same Agent, may be the person changed but the same Agent. Love you all!!

Policyholder Review №133

When our previous long-time agent passed away, we knew we had to follow some of his staff to their new location. Kim Pifer has always been so helpful and accessible that when we got moved to a different agent, we decided shortly thereafter to move to Steve Sosnoski where Kim is because of our relationship with her. She's helpful with out trying to upsell, she keeps an eye on our account if we happen to miss the payment reminder, and she's just an all around great person!

Policyholder Review №134

Steve proactively hunted down discounts and well-priced offers to improve my coverage. He's very honest and forthright about what things he finds valuable and doesn't try to sell you anything you don't need. He's very responsive by email, and was especially helpful in unwinding an incorrectly reported traffic citation that automatically and unfairly raised my rates.

Steve is a true, engaged professional and a great partner in getting fairly priced, appropriate coverage.

Policyholder Review №135

My State Farm rep is the best. The staff is amazing and always up to the task no matter how big or small.
Kim Pifer has been my “go to” for many many years and now she’s there for my kids too! Simply excellent customer service. Highly recommend!!

Policyholder Review №136

Kim is phenomenal!! Customer service is top of the line! Thank you so much for addressing all of my questions and concerns !!

Policyholder Review №137

Policyholder Review №138

Kim thank you for being quick knowledgeable and friendly. Great customer service highly recommended!

Policyholder Review №139

Kim is an amazing agent. She understood my needs and got my policy in order. Great office vibe and I have been a State Farm customer for the last 24 years. Very happy with the service I received!

Policyholder Review №140

Great service! Very helpful and caring with my claim. Even offered a replacement van if needed. I'm very appreciative.

Policyholder Review №141

Kim got my properties covered in just a few hours - she and the agency are the best!

Policyholder Review №142

I have been with State Farm for 40+ years. I have had nothing but positive experiences. I've been through fire, flood, and the many minor accidents once has throughout life. Leslie has worked with me for many of those years. I truly cannot say enough about her. She is efficient, smart, always helpful (one never has to wait for answers or wonder if a call is coming back). She is kind. She has a great sense of humor. I never need to go anywhere else beyond Leslie to get the help I need.
State Farm is competitive in price, stellar in service and most of all respectful of its clients. We've had a few very tough moments, a full blown flood top to bottom in our house that put us out for over a month and involved extensive remodeling. Never was there a question about money or service or entitlement. Everything we needed we got. From the first moment we called until the final check was issued. We had an auto accident that was the other guy's fault. He said so at the scene. He apologized and said he'd take care of it through his company and then he denied it. State Farm never batted an eye. They took charge. It never affected our standing or out premiums. I can't say enough about the company, Mr. Sosnowski but mostly the face to face service we get with Leslie. We'd never go anywhere else.

Robert's review: Leslie just helped me out recently on finding a way to cut back my premium. She spent almost an hour with me going over the entire premium and in the end was able to save me a sizeable amount. This is how the Sosnowski office operates. They respond to the needs of their client. My wife and I have been clients for 40+ years. My favorite memory of State Farm was coming for a claim on an electric blanket that caught fire. The claims agent was so shocked but indeed there was the big hole in the blanket where it had spontaneously started a fire. And yes I was in it when it happened. They were so wonderful to us with that one. And every claim we have ever had. Thank you State Farm. We will follow you anywhere.

Policyholder Review №143

Excellent and helpful service! And they are friendly, to boot! Very very happy with this office.

Policyholder Review №144

What a 5-star experience this place provides when it comes to insurance needs. I had an unlucky day on the freeway with my windshield picking a fight with a pebble and losing, resulting in a crack that grew like wild fire. I contacted Kim and was scheduled the next day for getting my windshield replaced. WOW that’s quick thank you to such an awesome team! Take it from Jake wearing the khakis, State Farm had my back!

Policyholder Review №145

Rita & Kim were both very helpful in helping me navigate a complex issue relating to my insurance needs. I would recommend them to those in need of insurance services. Very nice people!

Policyholder Review №146

Spoke to Kim the offer manager and received very detailed information regarding my questions. Excellent knowledge and service. Appreciate the service. Would recommend.

Policyholder Review №147

This is a great office to get insurance from. The service and responsiveness is excellent and the rates are very competitive.

Policyholder Review №148

Nellie.
Siempre, Dando un buen servicio y atenta ,Con cualqiuer pregunta o duda que tengo. Les recomiendo su services. En Español e Ingles...
Grasias. NELLIE..

Policyholder Review №149

Steve & his team are amazing... Kim & Rita are the BEST... I couldn't handle my claims and payments without them! I have been with Kim for more then 5 yrs. when it comes to getting things done her and Rita are on TOP OF IT! I couldn't have better Car/House insurance. I bought a 2021 Honda Accord, got a chip on the windshield & Kim did everything to get it fix right away (this is just one of many things she has help me with ). I am so protected & Very Happy.....Thank you for everything and I will always continue to use their service.

Policyholder Review №150

Rita in this office is FANTASTIC. Great personality, very responsive, honest and professional. Would definitely recommend!

Policyholder Review №151

Always responsive, honest, and helpful in finding the best rates for car and home. Great team and service all around!

Policyholder Review №152

My family has been doing business with Steve for quite a while now, and have always appreciated the personalized service we receive. We recently started up a new business, and needed to have special coverage. We worked with Rita, and she is amazing. Quick with a reply and always thorough when answering questions. I feel the team found us a great value in coverage. Thanks to Steve, Rita, and the whole team for your continued efforts with our insurance needs!

Policyholder Review №153

Just want to let you know that your staff is TERRIFIC! Over the years I have spoken with all of them, most recently Kim, and they have been uniformly friendly and efficient. They have also been patient, which, counter-intuitively, gets things done faster. Do whatever you need to do to keep these folks at your office!

Policyholder Review №154

Recomiendo mucho esta oficina, Nelly Licea es muy profesional y me ayudo perfectamente con el seguro que se ajusta a mis necesidades, ella resolvio todas mis dudas y me ayudo para que el tramite fuera muy rapido y sencillo.

Policyholder Review №155

Steve y su equipo son muy atentos y eficientes siempre nos han ayudado con nuestras pólizas de seguros tanto personales como de negocio. Gracias Nelly por tu pronta y excelente atención.

Policyholder Review №156

Muy buen servicio excelente manera de tratar al cliente buenas disposición estoy agradecido por su buen servicio

Policyholder Review №157

Still 5 STAR service! Definitely an outstanding office to work with! It doesn't get much better than this State Farm office :-)

Policyholder Review №158

Been insured with State Farm for almost 20 years now! Steve & his staff are definitely top notch 😁

Policyholder Review №159

I had the pleasure of talking to Rita Swain on Steve's team. Rita answered all my questions professionally and patiently. I was made to feel very comfortable and she is now my trusted adviser in all matters relating to insurance. Rita said "We are here to help" and I completely agree.

Policyholder Review №160

Steve and his team are great. Kim was able to secure auto coverage for my classic auto in about 3 hours on the date of delivery. That became important the next day when I required roadside assistance. This is where Nellie came in. As the policy was so new, it was not yet in the system for the tow service to confirm coverage. Nellie got on the phone with me and as able to communicate my policy coverage to the tow company and it all worked out well. Thank you! Great service for many years.

Policyholder Review №161

When I relocated to San Jose I transferred my State Farm policies to the office closest to me. I definitely should have done my research - I had a HORRIBLE experience with the first SF agency.

I reached out to Steve’s office after having read countless reviews about the high level of service this office provides.

Kim and Nellie were diligent and responsive to answer my list of questions and were more than willing to take the time to correct troublesome challenges with my policies caused by the previous agent.

Steve personally reached out to welcome me to the office, as well as after my policies were repaired and reissued to ensure that I was happy.

Happy is an understatement! I feel valued and appreciated by Steve and his team and know without a doubt that I made the best decision in placing my insurance business with Steve Sosnowski.

Thank you, Steve and team!

Policyholder Review №162

Steve has a great team! I've been working with Steve and his team for many years! When you are treated right; there are no reasons to go elsewhere. Kim has been extremely helpful and getting back to me very quickly! I've recommended Steve Sosnowski and his team; I will continue too!

Policyholder Review №163

Steve and Kim are a great team to work with! They are very responsive and helpful with any request, weather it’s email or a phone call. They follow up on questions and incidents with such professionalism. Our family has been with them for YEARSSSS, and when it was time for me to start my own policy, they answered any and all questions I had. I love to be apart of StateFarm simply because of Steve and Kim. Thank you for everything!

Policyholder Review №164

I've had an absolutely fantastic experience with Steve Sosnowski and Kim! They've always made me feel like my family are valued customers and they know what true customer service is. I've called this State Farm office a few times in a panic (once when we were evacuated due to the Santa Cruz Mountain fires, another time when I had a car accident) and they were beyond awesome. They answered my questions, listened to me closely, and provided support and encouragement. My questions, via email and phone, are always answered in a timely manner. I feel so blessed to have Steve, Kim, and their staff to turn to when I have minor and major questions and situations.

Policyholder Review №165

We've been with Steve for over 18 years! Great person to work with and his office professionals are the absolute best!

Policyholder Review №166

Kim and the whole staff have been a big help to my wife and I over the years. Quick responses and professional support!

Policyholder Review №167

Steve Sosnowski at State Farm covers all of our insurance needs, business, home, auto, earthquake and beyond. Always prompt to help or get answers and prices are good. Excellent value and service. Can only give the highest recomendation.

Policyholder Review №168

I've been working with Steve and his team for nearly 15 years, and they are fantastic. When I reached out for some info about my insurance coverage, Kim quickly came back with not only information, but also great options that took my needs into account. I highly recommend Steve Sosnowski and his team!

Policyholder Review №169

I switched to Steve’s State Farm office after Allstate told me they could not insure my 19 year old daughter any more because she was too financially responsible and purchased a car in her name alone. Kim at his office was amazing. She was funny, kind, attentive and the best part was my rates were lower with Steve than they were before. I had been with my Allstate agent since I was 15 years old. I had great personal and emotional ties but I feel so blessed to have met these two amazing people who have done nothing but take care of me and my family. When I got remarried Kim was fast and responsive and so helpful getting our auto insurance combined so as to make everything easy. I am glad I found them and so grateful for all of their help. These are amazing people and truly look out for your best interests.

Policyholder Review №170

We have used State Farm/ Steve Sosnowski for years now and We really appreciate the quality and professionalism of this company! We’ve got several vehicles and other policies for a very fair price each month, I would recommend State Farm to anyone looking!

Policyholder Review №171

They provide excellent service, very professional and make you feel like family! I would highly recommend family and friends to Steve Sosnowski's State Farm office.

Policyholder Review №172

Steve Sosnowski is lucky to have Kim and Rita in the front office. They have been with State Farm for a long time and know the answers to all of my questions. They know State Farm's systems and get things done quickly and correctly, often during my phone conversation with them, even when I was under stress at the scene of a car accident. They handle my family's 5 cars, home owners and umbrella policies. Their advice has saved me a lot of time and costs over the 10+ years I have worked with them. It's rare to find a company that has their customer's best interest in mind and tops it off with the most pleasant, responsive and professional representatives. I look forward to working with them whenever the situation arises. Great job Kim and Rita!

Policyholder Review №173

Steve and his team provided excellent customer service. We were involved in an auto accident recently. Steve and his team guided us through the entire process with ease.

Policyholder Review №174

We have had Steve and his Team as our insurance agent for decades now and they have never disappointed us on any and every request that we presented to them. We are working now with Kim and she is a such a delightful, reliable and trustworthy professional, always follows through and always prompt in her responses. If you need an insurance agent for every possible insurance policy, look no further, go to Steve Sosnowski-State Farm Insurance Agent and his team, better yet, ask for Kim...

Policyholder Review №175

My family has had auto, home, and life insurance policies with State Farm for a very long time. Steve Sosnowski has been our agent for many years. Steve, and especially his awesome team member, Leslie, are professional, knowledgeable, and extremely helpful. They are the best.

Policyholder Review №176

I have been a client of Steve since he took over this agency many many years ago. . He and his staff are the best in the Industry. To date, I have been with State Farm for 37 years. Never had a reason to change. In fact, many reasons to stay. One of the main reasons is the superlative help I constantly receive from Leslie Muyo and Rita Royal. They both feel like part of the family. Calling and talking to Leslie and Rita always makes my day a bit brighter. I would 120% recommend Steve Sosnowski’s State Farm office. Jim Mauldwin

Policyholder Review №177

Incredible, fantastic, above and beyond....that has been my experience with this office and my agent Kim Pifer. I have been with State Farm for decades and Kim has been an invaluable guide for all my insurance needs. If I could give 6 stars, I certainly would!! Thank you Kim!!

Policyholder Review №178

Policyholder Review №179

We went with Steve after our long time and beloved State Farm rep. passed away and we have not been disappointed. Steve's whole office is top notch. I can't say enough about how helpful, professional and thoughtful they are. I would recommend them to anyone.

Policyholder Review №180

I have received excellent service and professional communication from Steve Sosnowski and his extended team over the last several years. I use State Farm for my home and auto insurance needs.

Policyholder Review №181

A quick response and Steve and his team always look out for the client and make sure your taken care of and have the best price State Farm can offer.

Policyholder Review №182

Steve and his team are excellent. They are professional, efficient, easy to contact and have facilitated my current claim exceptionally.

Policyholder Review №183

Loved dealing with Steve's office! Kim Pfifer is especially wonderful. Had our home and cars covered with State Farm for over 12 years! Hate to let them go, but we will soon be in an area where any home insurance is problematic! Highly recommend!

Policyholder Review №184

Policyholder Review №185

My husband and I have been Sosnowski fans for over a decade. He insures our home, our autos, our trailer, and we've even discussed special insurance for events our her collectibles, teenage athlete / soon-to-be driver and a super bike.
Recently in the mail we received one of the most thoughtful annual calendars when Steve sent one that is personalized to our home. It's good to do business with people who know you, who you know, who you would share a meal with and who is there when you need them.
This is my resounding endorsement, recommendation, and stamp of approval for this local business owner and his awesome staff!

Policyholder Review №186

Policyholder Review №187

First, I have never done such a review before. I feel so compelled because of Kim Pifer at the Steve Sosnowski State Farm Insurance Agency merits such. We have long been satisfied with Steve's services; and Kim took it to a new level. Steve, as you must know, Kim was a fantastic addition! I know my mom feels likewise.

Just yesterday I contacted Kim to learn more about a letter I received from their office regarding a change in our homeowner's policy. She responded over email within minutes, and with much more detail than anticipated or requested. She also provided her thoughts or considerations, which I value.

Last year she turned me onto an umbrella policy that just made a ton of sense. She also worked with me on adjusting our auto policies to more accurately reflect our needs, lowering our premiums too. She was most responsive over email, replying not the next day or days later, but the same day, most often within an hour!

If I'm aware of a family member, friend, neighbor, etc looking for an insurance agent - I will direct them to State Farm, namely Steve and Kim - without hesitation.

Policyholder Review №188

My husband and I had a fantastic experience working Kim Pifer at the Steve Sosnowski - State Farm Insurance Agency. Kim helped us find the right insurance policies for our home and auto insurance. She made sure we knew exactly what to expect, answered all our questions, and left no stone unturned to make sure we had the best experience possible. Kim has been a fantastic partner!

Policyholder Review №189

Steve and his entire staff are top notch, although most of our communications have been with Kim, who is a gem. She has always been reliable and quickly responds to our needs. You can't go wrong with this knowledgeable State Farm Agency.

Policyholder Review №190

I am a new driver and working with Steve’s office has been so great! They took the time to review different coverage options with me and really helped me understand what was the best option for my needs and what I could afford. I highly recommend this office!

Policyholder Review №191

Policyholder Review №192

Policyholder Review №193

Policyholder Review №194

Consistent reliable and kind. I don't think I will ever leave this agency. They handle everything professionally and quickly

Policyholder Review №195

Amazing Honest team, You can tell the office is well ran and people are not working strictly for commission and are free to speak from their heart, it’s great to find places like this in South San Jose

Policyholder Review №196

Policyholder Review №197

Always get great customer service.
Steve and his team are great.
We have been with Steve for approximately 15 years!

Company Details
  • 4 photos
  • 197 reviews
  • 5.0 A.M. Best Rating
  • Claims Hotline: +1 408-629-4700
  • Official Website: http://www.insurancewithasmile.com/?cmpid=iclo_blm_0001
  • Corporate Headquarters: 841 Blossom Hill Rd ste 102, San Jose, CA 95123, United States
  • Geo Coordinates: 37.250583, -121.85560029999999
Insurance Products
  • Insurance agency
  • Auto insurance agency
  • Health insurance agency
  • Home insurance agency
  • Life insurance agency
  • Motorcycle insurance agency
  • Renter's insurance agency
Business Hours
  • Monday: 9 AM–5:30 PM
  • Tuesday: 9 AM–5:30 PM
  • Wednesday: 9 AM–5:30 PM
  • Thursday: 9 AM–5:30 PM
  • Friday: 9 AM–5:30 PM
  • Saturday: Closed
  • Sunday: Closed
Service options
  • On-site services: Available
  • Online appointments: Available
  • Language assistance: Available
Accessibility
  • Wheelchair-accessible car park: Available
  • Wheelchair-accessible entrance: Available
  • Wheelchair-accessible seating: Available
  • Wheelchair-accessible toilet: Available
Crowd
  • LGBTQ+ friendly: Available
Parking
  • Free of charge street parking: Available
  • Free parking lot: Available
  • On-site parking: Available