Chi is incredibly professional, patient, and detail-oriented. He consistently takes the time to answer all my questions and helps me choose the most suitable and cost-effective insurance plans. As an 8-year State Farm customer, I can confidently say that Chi continues to represent the high standards, efficiency, professionalism, and warmth that make State Farm exceptional. He treats clients like family or close friends. I highly recommend this outstanding agent!

Chi Jiang is amazing! My car window was broken, and he quickly arranged for someone to come and fix it right at my car. The whole process was super efficient and hassle-free. Highly recommend his help!

I have been using Chi Jiang's insurance service for more than 6 years and have been very happy with his expertise and help. When I have a question he always responds right away and resolves my question.

I highly recommend Chi and if you need insurance with great service he is the person to go to.

Chi is a great agent, super supportive and guide me through the policy selection. He replied very fast and answered all the questions I have. It was a great experience working with him.

I got transferred to Chi after my agent retired. Today, I met him to discuss my insurance plans. I was impressed by his character and willingness to explain each item in my policies. We spent an hour discussing my options, and I left happy. Highly recommended.

Chi has been a great partner over these past years with home, car and other types of insurance needs. He is kind, nice and well informed. I feel very fortunate that he is my agent. Lia

I had to prepare an affidavit of motorcycle theft after my bike was stolen. Chi wasn’t my State Farm agent but he was still very helpful. He printed out the documents and walked me through how to fill them out. Really great service

TL;DR: Exceptional service from a knowledgeable team that cares!

My family's been with State Farm for the past three generations. After our agent retired, I was a anxious about the future of my policies but my nerves quickly subsided after working with Chi and his wonderful team. They have been managing my policies for the last couple of years now and I've been very happy with their quality of service. Chi and team are knowledgeable, easily accessible, and consistently quick to respond to my many questions with acute precision. I'm confident that my policies are in good hands.

这个团队太牛逼了、速度快、安心省心放心

Chi Jiang is amazing! My car window was broken, and he quickly arranged for someone to come and fix it right at my car. The whole process was super efficient and hassle-free. Highly recommend his help!

very helpful and always available

Chi is very helpful and patient all the time.

Chi is incredibly professional, patient, and detail-oriented. He consistently takes the time to answer all my questions and helps me choose the most suitable and cost-effective insurance plans. As an 8-year State Farm customer, I can confidently say that Chi continues to represent the high standards, efficiency, professionalism, and warmth that make State Farm exceptional. He treats clients like family or close friends. I highly recommend this outstanding agent!

Chi is an excellent agent—supportive and highly responsible! He explains every detail clearly and responds instantly. Highly recommended!

Great customer service!

每次都会及时回复我的疑问，处理问题也很有耐心，感谢你们～

You gave me great information in our meeting at your office on Friday. I want to get State Farm insurance now. I will come to your office again on Monday. Thank you for everything, Chi Jiang.

Chi is a great agent, super supportive and guide me through the policy selection. He replied very fast and answered all the questions I have. It was a great experience working with him.

Chi is a great agent with professional skills and timely response. He helps me a lot when getting the auto insurance, highly recommended

Responsive in getting quotes, and with policies.

Chi Jiang is very nice, helpful, patient and professional!

I have had state farm my whole life, first on my parents policy then when I became an adult I used the same Agent. I have NEVER had an issue with my agent or state farm.
THIS AGENT FAILED TO SEND A CRASH REPORT TO DMV WHEN I WAS SIDE SWIPED ON MY Harley LAST MARCH. I AM 53 NEVER RESTRICTED/SUSPENDED LICENSE. HIS LACK OF ATTENTION TO DETAIL AND DUE DILIGENCE DURING THAT PROCESS;
NOW I HAVE TO FILE AN SR22 TO DMV AND MY PREMIUMS HAVE GONE UP!
* NO FAULT OF MINE!
** I AM PENALIZED DUE TO HIS LACK OF FOLLOW THROUGH!
*** I WOULD NOT RECOMMEND THIS AGENT FOR ANY INSURANCE NEEDS.
**** I RESTRICTED MYSELF TO MY HOUSE LAST WEEKEND BECAUSE I WASN'T SURE IF MY VEHICLES HAD ACTIVE INSURANCE!(PAID MONTHLY!)
I HAVE TO FILE A SR22 TO DMV! AND MY PREMIUM HAS GONE UP DUE TO THIS AGENT/OFFICE NOT FOLLOWING THROUGH.
"WOULDN'T RECOMMEND" UNLESS YOU WANT TO FEEL UNSURE ABOUT YOUR INSURANCE COVERAGES.

*****This agent and his office have left me with a suspended license for a year and a half!! I did not know my license was suspended AND I work for the Govt.

***** DO NOT USE THIS AGENT IR HIS OFFICE/UNDERWRITERS!!!!
** I HAVE A NEW AGENT NOW AND THEY ARE HELPING ME FIX THE BLUNDER THAT THE OLD STATE FARM AGENT OUT ME IN!!!
**** AND BECAUSE IF THIS AGENTS LACK IF FOLLOW THROUGH
****** MY PREMIUM HAS GONE UP BECAUSE OF HIM AND HIS OFFICE FAILING TO HAVE DUE DILIGENCE WITH MY INSURANCE NEEDS...

DO NOT USE THIS AGENT/HE DOES NOT HAVE YOUR BEST INTEREST IN MIND!!!

***** It has taken me 3 visits to the DMV asking questions to find out what this agent failed to file with them after my accident.
****** I FILED THE SR1(Sept 10 24)verified DMV received it one of my in person visits.

****** I STILL NEEDED A LETTER FROM MY AGENT VERIFYING POLICY WAS IN EFFECT DURING THE TIME OF THE ACCIDENT. ****** WITH THE AGENTS SIGNATURE!
NEW AGENT TOOK CARE OF THE LETTER SAME DAY I SPOKE WITH THE NEW OFFICE!

EASY FOR YOU TO APOLOGIZE FOR YOUR BLUNDER WHEN I COULD HAVE GONE TO JAIL, HAD MY VEHICLE IMPOUNDED AND MY PREMIUM GOES UP AT 53 YEARS OF AGE WITH NO MOVING VIOLATIONS.

Best agent I have ever had. Quickest response. Honestest advise. Strongest support when things happen. Highly recommend.

CHI JIANG很棒！强烈推荐！

My favorite agent hands down! Fast, reliable, so very optimistic and wonderful ! 10 stars thank you !!

I had to prepare an affidavit of motorcycle theft after my bike was stolen. Chi wasn’t my State Farm agent but he was still very helpful. He printed out the documents and walked me through how to fill them out. Really great service

Chi has been a great partner over these past years with home, car and other types of insurance needs. He is kind, nice and well informed. I feel very fortunate that he is my agent. Lia

I have been using Chi Jiang's insurance service for more than 6 years and have been very happy with his expertise and help. When I have a question he always responds right away and resolves my question.

I highly recommend Chi and if you need insurance with great service he is the person to go to.

Jason 工作很好很认真，非常尽责

one of the best insurance agent I know, always on point when I have questions or need help, he is great~

I got transferred to Chi after my agent retired. Today, I met him to discuss my insurance plans. I was impressed by his character and willingness to explain each item in my policies. We spent an hour discussing my options, and I left happy. Highly recommended.

Good comm.
Easy to work with

Got helped for my vehicle glass repair. Very professional and seamless service!

My wife and I have a good experience with Chi. He is helpful and passionate to help us when we need help. Highly recommend him.

I was introduced to Chi by a friend, and I am so grateful for the recommendation. Chi is incredibly professional and always responds quickly. He can communicate in Chinese via WeChat, which is extremely convenient. Chi helped me with the insurance for my new car and also assisted in submitting an application to lower my renewal term premium. I highly appreciate his excellent service and support. Highly recommend!

Amazing agent that can help with both Chinese and English speaker

Never had to actually file a claim but has been great to work with. Whenever I needed a quote on a potential car purchase, it was always quick.

For the past two years, I’ve had the pleasure of having Chi as my insurance agent. His exceptional professionalism and kindness stand out. He meticulously explains policy details, ensuring I fully understand my coverage. Chi’s support was invaluable during my car accidents, keeping me updated every step of the way. I wholeheartedly endorse Chi for anyone seeking dependable rental or auto insurance. A heartfelt thanks to you, Chi!

The experience was very pleasant.

Great service. Easy to communicate.

TL;DR: Exceptional service from a knowledgeable team that cares!

My family's been with State Farm for the past three generations. After our agent retired, I was a anxious about the future of my policies but my nerves quickly subsided after working with Chi and his wonderful team. They have been managing my policies for the last couple of years now and I've been very happy with their quality of service. Chi and team are knowledgeable, easily accessible, and consistently quick to respond to my many questions with acute precision. I'm confident that my policies are in good hands.

Chi has been amazing to work with. He is very quick with getting back to me and even handles tasks that are outside of his department. He has made handling my out of state claim incredibly painless and I could not be happier with the outcome! I would highly recommend anyone looking for an agent to work with Chi!

My agent is really nice and responsibly ,very convenient to change insurance coverage.

Reply fast, very patient, always good attitude.

Chi has helped me immensely through the past 4 years with any questions and concerns related to my policies. He has been a great support who went above and beyond in all matters related to accident claims and reimbursement in a timely fashion. Thank you for your excellent service Chi!

Chi has been my insurance agent for two years. He is not only very nice but also highly professional. He takes the time to break down the policies and provides detailed explanations for me. During my two car accidents, Chi was of immense help and consistently kept me informed about the processes we were going through. I highly recommend Chi to anyone in need of rental or car insurance. Thank you so much, Chi!

Mr jiang is very nice, patient and attentive. He take good care of his client and he would respond to his client's need in time! He is the top agent and the best.

有问题会马上帮忙解决，车保险在这里很安心，赞！

Chi is an excellent agent. He is always responsive, patient and helpful. He went into great depth in explaining details when we made the original purchase, and has been continuing to be supportive on various questions, modifications and claims on the way. We couldn’t be happier working with him.

I would like to extend my heartfelt thanks to Chi Jiang for the help provided throughout this year. With a highly professional attitude, gentle tone, and prompt responses, Chi has made my first car insurance experience incredibly pleasant. Although Chi Jiang is my first insurance manager, I have a feeling that they will also be my last. 谢谢Jiang哥～

very good person! been patient when i need help.

He is diligent and responsible, promptly responding to any questions. He patiently provides answers to any inquiries and promptly assists customers with any discounts. In summary, he is very reliable.

Very professional and informative. They way Chi helped and explained me step by step to get my insurance was awesome. I will recommend Chi Jiang.

Chi did an excellent job of walking us through the different insurance options/recommendations.

If you have insurance needs, I think this is the right place to choose. Mr. Chi Jiang's team is very professional. My needs were solved very well, and the whole service process was very polite and professional. No matter whether your matter is complicated or not, they will enthusiastically help you deal with it. I hope to continue to be their customer and hope their team will develop better and better!

Jiang is a very friendly man and he really helps me a lot! Whenever I got problems he can always give me solutions so I can easily solve it. I have been with him over 5 years and there is totally none mistake. He works so carefully and his attitude is always good. Hope I could be him client forever!

Chi and team have been most professional and courteous in all my dealings with them. They also do very effective follow-ups when needed.

Chi jiang always being p patient when I asking questions. Quick respond. Highly recommend!!!

Chi has been very responsive to all my questions and requests. I highly recommend Chi's services to others.

I have nothing but good things to say. Chi has been very responsive with all correspondence and has been very knowledgeable with my atypical situation. Highly recommended.

They were very patient and nice. Asked a lot of companies that don't accept new guests. But they can help you out.

服务非常好，热情而且特别及时

Professional, responsible and efficient!
十分推薦

服务周到，总能想到客人的前面 ，态度和蔼

I've had the pleasure of working with Chi's as my insurance agent, and I can't say enough about the outstanding service and expertise they provided. He impressed me with his dedication to ensuring I had the right coverage at the most competitive rates. He conducted a comprehensive review of my existing policies and identified areas where I could make improvements. As a result, I not only had better coverage but also saved money on my premiums. I highly recommend Chi to anyone seeking top-notch insurance services!

Reliable and rapid response to any need - once I was in DMV and found I had given the agent a wrong VIN (so the VIN on my insurance card was not correct). The DMV officer asked me to get a corrected insurance card in 10 minutes or I had to cancel the appointment and reschedule. Mr Jiang replied rapidly and got everything done in 5 minutes so I didn’t have to go through the painful appointment process once again.

靠谱！best agent

Chi Jiang is super nice. He always has prompt and clear answers to my questions and is super helpful regarding my insurance plans. Highly recommended!

Very Helpful Agent. Super friendly and responsive. Chi has taken care of the renter's and auto insurance with highly professional skills.

承诺保障 优质服务 态度和蔼 真诚守信 感谢江迟先生

Excellent service. I never filed a claim, but with respect to responsiveness which is important like canceling, updating. You could always get that done instantly. Good consultation as well when choosing the right amount

For the past two years, I have been Chi's customer, and I must say that he is an incredibly professional and friendly agent. His extensive knowledge spans various kinds of questions, making him a highly reliable source of information. Whenever I have sought assistance or advice, Chi has consistently provided exceptional service, which has made my experience as his customer truly enjoyable and satisfactory. His approachability and expertise have been instrumental in resolving any queries I've had, instilling a sense of trust and confidence in his abilities. Without a doubt, Chi has been an invaluable resource, and I look forward to continuing our professional relationship for years to come.

Very nice

Excellent

Chi and his team are wonderful resources to have as a customer of State Farm. He has always been incredibly responsive and thorough when answering my questions. He is honest and fair. Glad I have State Farm, Chi and, his team on my side.

Chi and his team are absolutely fantastic to work with! He was very kind in explaining a lot of my policies and going into detail of the what and the why. He's super responsive and responsible and I always feel like I'm in good hands whenever I talk with Chi. If I don't know something, Chi will definitely know or he'll find a way to help me out, one way or another. I definitely recommend Chi as your agent! He'll look out for you! :D

Believe or not! It is the best insurance agency. I am a full time uber driver, and as know State Farm is the only one offer TNC endorsement for gig driver, definitely worth to give it a try.

Plenty parking spots around the office. They replied so fast every time you have questions. I can’t believe that! My god!!! Best post sale customer service. No matter what happened, they have the knowledge you need.

很認真服務很棒，推薦大家一定要請他服務規劃車險與房屋保險相關業務，有關相關問題都能馬上解決問題，很讓人安心

Someone hit my bumper. The other party was clearly at-fault.
Unfortunately, I only held some circumstantial evidence. I decided to reach out to my agent for advice. Sunny (agent’s name) picked up my call and promised to call me back as discussing with her manager, but never does. (I waited a week)
The other driver’s insurance asked to speak to State Farm if proceeding with arbitration, so I called again. Sunny answered my call, but kept blaming me for not being able to provide direct evidence, even though their own claim team concluded that the other party was at-fault. She is not willing to take any actions without footages, and insisted my indirect evidence is useless. (I had the text message from the other driver asking me to get a cost estimate on my damage, why would he ask if not at-fault?).
I don’t feel I was trust and supported throughout the process. I negotiated with Tesla insurance from end to end as State Farm refused to do so. I frankly don’t think the service I got is worth ～150 per month.

Excellent service from Mr.Chi. Never bother to understand our needs and get us the best deal. Very explanatory and speedy response. Got our insurance done under 20 minutes. Highly recommend his office.

剛搬來加州要換車子保險，江遲很耐心給我解釋了各項保額，除了車房，他在人壽保險方面也很在行，值得推薦！

the whole team is super nice and responsible, I will follow agent Chi forever!!!!!

我不是个爱写评论的人。 但是！小江办公室的每个员工都非常好！ 专业， 耐心。 非常快速跟进帮我做的每一个房子， 车子， 伞，人寿报价。 虽然过程有些复杂， 但是他们都非常耐心的解答我的每个问题。 连理赔部门也有中文服务， 这个是我最惊喜的。大公司就是不一样， 帮我更好的管理我的保险， 无后顾之忧， 推荐给大家。

这个团队里的Kevin非常负责任！ 帮我把整个家庭的保险计划安排的妥妥当当，耗时但是一丝不苟。这个办公室对人寿保险更是专业，认真且回答我所有的问题，分析了终身寿险跟定期寿险的利弊。让我更好的结合自己当下所需，从而作出理财计划。

唯一的缺点可能就是地理位置不大好找，建议老板在门口多立个牌子，可以更好的指引客人。

老板很负责任，做事情很认真，很诚实，非常有亲切感。这次因为疫情, 小江还主动给我寄来口罩, 非常感谢小江, 这种重要关头还记得我们顾客. 每次打电话，都很及时回复并给我解答，一定会给其他朋友推荐。

我平时真的不写评价的，这里服务超级好，回复速度特别快，简直就是宝藏团队，我之前的保险不懂的地方他们都给我讲的很清楚，之前在aaa的保单转过来之后，一样的保单内容直接每年减了900块。

我已经推荐了好几个朋友给江先生，反馈都非常好。我自己体验就是有几点：1，我之前有2位买车保险的经纪人，但没有哪一位像江先生那么认真和专业回答问题，并给我量身定制了我们家庭用车的保险方案。关键还省了不少。所以我又介绍了另外一个好朋友，她也得到了好的方案，一年下来比之前的方案省了800多，她好开心跟我分享。包括房子出租的保险，有些都不需要买（这之前都没想过，傻傻的人家说好就买，说必须买都不敢不买）。我又介绍了一个开公司的朋友，那又是不一样的方案，相差差不多30迈那么远，还是找江先生买。我也蛮开心，都帮到忙了。总之一句话吧，真没碰到一个保险经纪或者自己的保险公司可以那么认真站在客户角度做方案。