I’ve used Lucas and his team for all my insurance needs for 10+ years. They’re awesome and have always been super friendly and helpful. Highly recommend these guys! 💯

I just called and spoke with their rep. She let me know that our property would not qualify due to the location of our home and the fire risk. She mentioned to me about the California Fair Plan (I was unaware of what this was).

I was shocked at how short, snippy and downright rude she was. I let her know that just because I was not following what she was saying and why I was able to get a quote online but their office could not move forward with the policy, understanding what the California Fair Plan is, or other details; did not give her a right to be condescending to me.

I let her know that I wanted to speak to the manager or owner of the business to pass along this feedback so that this could be addressed and all she told me was that she was the manager.

This shocks me that anyone would promote this type of person with this low level of bad customer service experience. One click look at their online reviews shows that many others have experienced the same thing I did.

I had an amazing experience with Lucas Insurance. I was given a great price for great coverage; plus the people that I worked with were super responsive and got back to me right away, always pleasant to talk to, and very very helpful and knowledgeable. I will definitely be a lifelong customer because of my experience and have and will continue to recommend friends and family to them because I know they will be taken care of.

We are very happy with Lucas Insurance. I would highly Recommend them to anyone for both business and personal insurance. Our company has locations in three states across the US. Everyone has always gone above and beyond to make sure all of our questions are answered and to make sure we receive the best service and reasonable pricing. Usually, the cheapest price is not the best deal. Excellent service and having the right coverage for a complex business can save you a lot more than a few dollars on a policy.

I just bought a new house and I was shopping online for home insurance. Lucas insurance gave me the best quote out of all the other companies I got quotes from. When I called in I spoke to Elaine and she was very nice and helpful. She even quoted my auto insurance and saved me more than $500 a year. Great place! I would recommend them to anyone.

Terrible customer service and communication. Called to ask for a quote and received an email back the next day with no context, just a list of docs unrelated to my ask. I request a secure method to share these docs and my request is ignored. I ask for a phone call and my request is ignored. I tell them forget it, I'll get a quote from someone else and they respond, "please email the docs."

Extremely rude, condescending, and turns out, WRONG in their advice. I would advise anyone to find a real insurance agency who is willing to help you, these people know nothing.

I have known the Lucas Insurance family for a few years now and entrust them to insure my motorcycle. I shopped all around before finding Lucas Insurance. I was not only provided the best price but also the highest level of service. Thank you Lucas Insurance! Matt H.

I’ve used Lucas and his team for all my insurance needs for 10+ years. They’re awesome and have always been super friendly and helpful. Highly recommend these guys! 💯

I just called and spoke with their rep. She let me know that our property would not qualify due to the location of our home and the fire risk. She mentioned to me about the California Fair Plan (I was unaware of what this was).

I was shocked at how short, snippy and downright rude she was. I let her know that just because I was not following what she was saying and why I was able to get a quote online but their office could not move forward with the policy, understanding what the California Fair Plan is, or other details; did not give her a right to be condescending to me.

I let her know that I wanted to speak to the manager or owner of the business to pass along this feedback so that this could be addressed and all she told me was that she was the manager.

This shocks me that anyone would promote this type of person with this low level of bad customer service experience. One click look at their online reviews shows that many others have experienced the same thing I did.

Extremely rude, condescending, and turns out, WRONG in their advice. I would advise anyone to find a real insurance agency who is willing to help you, these people know nothing.

West Customer Service.

Terrible customer service and communication. Called to ask for a quote and received an email back the next day with no context, just a list of docs unrelated to my ask. I request a secure method to share these docs and my request is ignored. I ask for a phone call and my request is ignored. I tell them forget it, I'll get a quote from someone else and they respond, "please email the docs."

I have been paying my insurance with you for years and when I need help no one can help me because no one speaks Spanish, terrible service 👎🏻

Best insurance service 👍👍👍

I had an amazing experience with Lucas Insurance. I was given a great price for great coverage; plus the people that I worked with were super responsive and got back to me right away, always pleasant to talk to, and very very helpful and knowledgeable. I will definitely be a lifelong customer because of my experience and have and will continue to recommend friends and family to them because I know they will be taken care of.

Amazing service! Very professional. Took great care of me. Highly recommend.

I have worked with Lucas Insurance for years. Great people, amazing service and they have taken care of me and my referrals with the highest quality service. A+++

I've had to make several changes adding a vehicle, removing a vehicle and then adding another one. In all cases it was this office was easy to reach, provided personal, real-time service and I had my new proofs of insurance in my inbox when I got off the phone. Great people.

Wow, just wow! I have never experienced such atrocious and tawdry customer service in my life as I experienced with Mindy. That is one angry, hateful, vicious woman. Unbelievable and unacceptable! Currently shopping for a new insurance company. Good riddance!

I really enjoyed the personalized service I received from their team, specifically Skip, who patiently took the time to understand my unique insurance needs for a small start up business and helped us to secure good policies for both general liability and workers comp.

Best costomer service, quick responses. For general liability insurance I recommend skip very knowledgeable answered all my questions once again thanks!

I was very impressed by this agencies knowledge and service to get me my insurance policies for my home and auto quickly and at a great cost. Always has my back when things come up.

I was tired of looking for Car Insurance in Santa Clarita so I contacted Lucas Insurance and they helped me save money and get a great rate for the coverage I needed. I highly recommend giving Lindahl a call if you want the same.

We are very happy with Lucas Insurance. I would highly Recommend them to anyone for both business and personal insurance. Our company has locations in three states across the US. Everyone has always gone above and beyond to make sure all of our questions are answered and to make sure we receive the best service and reasonable pricing. Usually, the cheapest price is not the best deal. Excellent service and having the right coverage for a complex business can save you a lot more than a few dollars on a policy.

Great place! I love the customer service and my car insurance has great coverage at an excellent price.

I have known the Lucas Insurance family for a few years now and entrust them to insure my motorcycle. I shopped all around before finding Lucas Insurance. I was not only provided the best price but also the highest level of service. Thank you Lucas Insurance! Matt H.

I just bought a new house and I was shopping online for home insurance. Lucas insurance gave me the best quote out of all the other companies I got quotes from. When I called in I spoke to Elaine and she was very nice and helpful. She even quoted my auto insurance and saved me more than $500 a year. Great place! I would recommend them to anyone.

I've been working with this company for over 5 years now and I've always had a great experience. They look for competitive pricing and actually explain the benefits of what my options are. I found out about discounts I had no idea existed. I would definitely recommend it to friends and family... and have already in the past.

Absolutely the best auto insurance company in all of Santa Clarita! There is just something about getting personal service from a local insurance company. I mean really think about it, we get so wrapped up in the internet world. Calling customer service call centers that aren't even in the Santa Clarita Valley (SCV). Lucas Insurance Services is my insurance my local insurance agent, they have gone way out of the way for me more than once. I am a resident here in Santa Clarita and I would not recommend anybody else! Thanks for the great service!