Independent Insurance Agency
What a great experience!!! I'm new to the area and love to support local family owned businesses. After doing some research, all signs pointed to Joyner Family Insurance. I am so very glad to have connected with them. From the first phone call and everyone I spoke with I encountered competence, genuine care and warmth. The team really knows their stuff and, got us great rates and coverage while making my family needs the priority. I would highly and without reservation recommend Joyner Family Insurance.
Rachel Russel as been getting the very best deals for homeowners and automobile coverage for me years. She always looks out for my best interests and is always available to answer questions when they arise. I highly recommend having her take a look at your insurance needs to make sure that you are properly covered at the best price. Thank you, Rachel.
Called to get some help to move my auto and home coverage and Debra was difficult to deal with. The process was overly complicated and it didn't feel as though they valued gaining my business or providing top of the line service. She told me a couple a times about how busy they are and I decided to go elsewhere.
My experience with Joyner Insurance was excellent. Very timely and professional. The agent was and is very responive. This family Insurance agency is a example of what companies should be.
Lori Maslanka - has many years of experience and is the epitome of professionalism. As someone on the claims side of this industry I have the utmost confidence in her ability and knowledge.
Taylor is professional and pleasant. She answered my questions and took payments in a very responsive manner. Highly recommend Joyner.
The brokers went above and beyond to help my business get the proper insurance for an event that was quickly approaching. Not only did they take the time to understand my company's industry, but they also communicated directly with the agent for the company hosting the event. I highly recommend Joyner for an insurance company you can trust to take care of your small business.
The Joyner firm was highly recommended by a neighbor and we are very glad we used them. We worked with Lori Maslanka who is awesome and very professional. She was able to get us a 2024 homeowners policy that was actually less expensive than our current policy and with better coverage! You can’t go wrong with this firm and Lori. Pam and Jeff Reynolds
Grace did an outstanding job communicating and was very professional!
Great staff all very attentive and very helpful. Thank you for your well done professional service.
Taylor is professional and pleasant. She answered my questions and took payments in a very responsive manner. Highly recommend Joyner.
Working with Rachell was easy, fast and a good rate.
Lori Maslanka - has many years of experience and is the epitome of professionalism. As someone on the claims side of this industry I have the utmost confidence in her ability and knowledge.
Very professional.
Rachel Russel as been getting the very best deals for homeowners and automobile coverage for me years. She always looks out for my best interests and is always available to answer questions when they arise. I highly recommend having her take a look at your insurance needs to make sure that you are properly covered at the best price. Thank you, Rachel.
1st class service
Worked with Brian who was very attentive saved us money and was able to respond to our needs in one day
Lea promptly reviewed all my insurance options with me and found me an affordable policy. She is a pleasure to work with!
Great and easy to deal with. Multiple choices at multiple price points for Home Insurance. Very happy.
What a great experience!!! I'm new to the area and love to support local family owned businesses. After doing some research, all signs pointed to Joyner Family Insurance. I am so very glad to have connected with them. From the first phone call and everyone I spoke with I encountered competence, genuine care and warmth. The team really knows their stuff and, got us great rates and coverage while making my family needs the priority. I would highly and without reservation recommend Joyner Family Insurance.
Rachel Russell is the best!
Bryan has been very helpful and I really appreciate the service he provides.
Lea and the staff are great and friendly!
Great folks working together and helping the community.
My experience with Joyner Insurance was excellent. Very timely and professional. The agent was and is very responive. This family Insurance agency is a example of what companies should be.
the best
Lea was very helpful in getting me quotes for both homeowners and flood insurance and secure the policies prior to closing.
Called to get some help to move my auto and home coverage and Debra was difficult to deal with. The process was overly complicated and it didn't feel as though they valued gaining my business or providing top of the line service. She told me a couple a times about how busy they are and I decided to go elsewhere.
Great local insurance agency in the Venice Community! :)
Excellent on all levels!
The brokers went above and beyond to help my business get the proper insurance for an event that was quickly approaching. Not only did they take the time to understand my company's industry, but they also communicated directly with the agent for the company hosting the event. I highly recommend Joyner for an insurance company you can trust to take care of your small business.
Everything was fast, friendly, and efficient
We needed insurance in a very short period of time & Joyner Family Insurance was able to meet all of our needs. Everyone we dealt with was professional and pleasant. I would definitely recommend using them!!
Lea and the staff at Joyner have been most helpful and pleased to take the time to help us transition to a new agent.Lea went above and beyond in customer service and found errors to correct on her first review. Highly recommend.
Thank you Joyner Family Insurance for the excellent experience I had from the initial phone call all the way through choosing the right plan. Grace Z is an absolute gem. She explained all options and ensured all questions were answered. Keep up the great work and I am glad that I chose Joyner !
Joyner Insurance was very prompt and professional with my insurance quotes, and they guided me to the best insurance solutions for my family. I highly recommend this agency, you will be well taken care of!
Did not receive a good quote . Their quotes were much higher than I received from other insurance agency. Asked couple of times to receive a quote and never received a call back. Stay away
The Joyner firm was highly recommended by a neighbor and we are very glad we used them. We worked with Lori Maslanka who is awesome and very professional. She was able to get us a 2024 homeowners policy that was actually less expensive than our current policy and with better coverage! You can’t go wrong with this firm and Lori. Pam and Jeff Reynolds
Excellent customer service with Rachel
Bryan Bryson was very helpful and patient, quickly answering my many questions. Their insurance quote was very competitive and processing my application was handled very efficiently.
Great agency and agent (Rachel Russell). Reviewed options and found us coverage that met our needs and budget. Highly recommend......SB
Excellent service from Grace.
Excellent place for insurance needs. Grace Zacarolli was very helpful and knowledgeable.
Brian Dean was wonderful! Help me with everything I needed, and explained the coverage in a way I could understand. He was patient and thorough! Highly recommend the Joyner Family Insurance team!
Really great service!! Bryan Bryson has helped me with several of my real estate clients homeowners and flood policies. So we would only use Joyner for our new home! They are extremely professional and the customer service was fantastic.
Lori was very informative and provided us with great service. We highly recommend Lori and Joyner
Christian is responsive, knowledgeable and a pleasure to deal with. Joyner Family Insurance is a great agency, the office atmosphere is warm and positive. Give Christian a call.
Grace and all the ladies were so great to work with . Everyone was so helpful and Grace knew just what we needed . This is our second home to have insured with
Joyner and I love their agency !
Cannot say enough good things about Rachel Moore! She came to our rescue with our commercial vehicle policy.....friendly, responsive, knowledgeable! So glad we found Joyner Family Insurance!
Joyner family insurance was a blessing to us. Where?
Most insurance companies would not give you the time of day or quoted. You extremely ridiculous prices, Joyner. Family insurance word very friendly and professional and worked very hard to find us a quote that work for everyone. I would highly recommend them as an excellent Insurance Company. And a friendly and great company to work with
Received homeowners insurance quote and paperwork promptly. Joyner seems like a family-friendly company. Christian was very helpful.
Debra & Grace are amazing. They were extremely helpful navigating the frustrating issues of obtaining Homeowner & Auto Insurance in Florida with affordable rates.
Very helpful- friendly -and client oriented! Bryan Bryson was very helpful and addressed all my questions and concerns! Thanks Bryan!
Very knowledgeable excellent service communicated well got back to me in a timely fashion and had me bound and secured within a couple days. Would highly recommend Joyner Family Insurance . Thanks again for the help.
Christian was excellent in his prompt response to my questions.
Grace Zacarolli (agent) with Joyner Family Insurance is the BEST! During these difficult times of securing reasonably priced HO Insurance here in Venice, Florida, Grace is an experienced agent
who took the time and effort of finding a policy that fit my specific needs. I highly recommend the Joyner Family Insurance Agency ... just ask for Grace Zacarolli!
Debra Liedeke was not pleasant to deal with. Wish I would have gotten David. After all info given she made it clear she was 3 months out from providing a proposal. She made it seem like I needed them more than they need me.
We appreciate Joyner Family Insurance. Their service is the best we've had.
Excellent service!
The Joyner Family Insurance Group is the absolute finest, most honorable and personable service-minded company around anywhere today. Kind hearted, highly intelligent and so dedicated a group you won’t find anywhere. David, Christine, Mary Ann, Shelley…ALL THERE… etc., etc., etc…are the Best! Run don’t walk to this amazing Insurance Group!
Left a message late Wednesday and Brian called me first thing Thursday morning to check on my needs. What great service!
Joyner Family Insurance has been very helpful during all of the insurance fiascos resulting from Ian. Grace worked diligently keeping us informed and Shelley has been extremely conscientious seeing that our needs are met. Highly recommend.
Excellent personalized service
Very professional Agency.Very easy to work with.
I always recommend my family and friends to talk with Joyner whether they are looking for new insurance or just got dropped by their current insurance. The staff are super friendly and very helpful. I like that I can always call them up if I have any questions or issues.
With all the bad you hear today about insurance companies in South West Florida I’d like to share some good.
Like most the Hurricane hit us hard.
Knowing what others have negatively communicated about their Home owners insurance experience, I had the complete opposite!
Our company called immediately to see if they could help in any way
And I mean multiple times.
We were more fortunate than others but knowing we had a company that had our back was extremely comforting.
Soon after I dropped my auto and flood policies with others and combined all my policies with Joyner Family Insurance Co.
How comforting
Thank you Lori !
Very professional, always helpful, and very knowledgeable. They really understand the insurance industry, and represent numerous carriers.
Lori was absolutely wonderful!
We needed to get a new Insurance Company and Agent for our homeowners insurance and Lori was highly recommended. We agree!!
She made the whole process easier and pretty much stress free. We highly recommend Joyner Family Insurance to anyone looking for a good company with great staff.
Professional service and competitive rates
Great customer service
You all have been really great in helping us finding us a new insurance company and your company were really nice and friendly with us an you know about insurance an your agents were great
Rachel, an agent with Joyner’s Insurance, was wonderful to work with. She did some research for me and gave me good information.
The staff at Joyner’s insurance are super helpful and always a pleasure to work with!
Great experience. Great people who do care to help everyone they can. NO agency that I know of does that these days.
Brian and team at Joyner Insurance helped my business find the insurance it needed to operate securely. I would recommend giving them a call if you have any insurance questions or are looking for insurance. A+ rating !!!!
Great team of hard working people who truly care!
I have been using Joyner Family Insurance for many, many years, and have never had a bad experience with them. They are so efficient, and so knowledgeable, and they are just really nice people. They always check to see if they can get me a better deal , and very often do. I have recommended them to many of my friends and clients, and will continue to do so. They are the best.
Awesome staff, very honest and professional,
Grace was wonderful in explaining the types of coverages, end result have way better coverage for my home, while paying significantly less for my insurance, i highly recommend Joyner Family Insurance
*****
Everyone at Joyner Family Insurance
did an excellent job in helping my wife and I with auto, house, flood, and an umbrella policy. I would highly recommend them to anyone who needs insurance.
Professional, competent and willing to help navigate the complexities of making sure you are properly insured. Grace, Christian and Taylor were helpful and responsive. Thank you!
Loved working with Bryan. Very professional Company and he got back with me in a timely manner. Good People.
Great insurance agency, they stay in contact and let you know of anything needed. Along with great communication comes their great employees and the help received from them is high above other companies, going above and beyond for your questions and concerns.
Joyner Family Insurance is and has been a very important factor in our choosing all of our Insurance needs. A responsible knowledgeable staff who will go the extra mile to provide their clients with a sense of well-being.
A better Insurance agency you will not find. Thank you Joyner Family Insurance.
Joyner Family Ins gives me peace of mind that my insurance needs are professionally covered. The staff is friendly, thorough and knowledgeable. They are responsive and timely. I highly recommend them. During this volatile time in the insurance industry in Florida I am grateful they are my agency.
Lori did a comprehensive review of our old insurance program. She made it very easy to understand. We were able to make important changes based upon the information she gave us. She took a long time with us. She was very patient and friendly. We felt completely confident after speaking with her. We couldn't have asked for a better experience!
In the end, I opted for Roberts Insurance as the underwriter declined to collaborate with me on account of my website displaying the founding date of my previous venture rather than my current start-up. Nevertheless, I must commend Brian Dean, an exceptional agent, who promptly and adeptly addressed all my inquiries in a highly professional manner. I genuinely regret not having had the opportunity to work alongside him. Thank you for all your help Brian.
Always helpful
Lori M. was a delight to work with. She was efficient, very knowledgeable about exactly what our insurance needs were and delivered!!
Excellent insurance company. A true partner when it comes to navigating the many issues in the Fl insurance landscape. Very professional, responsive, and resourceful . Strongly endorse Joyner!
Joiner is a very efficient and responsive group.
It was a rocky start, but it turned into a positive experience. I totally appreciate the sense of urgency to which Joyner Family Insurance provided in this case.
Joyner Family Insurance went out of their way to help my family when we found ourselves needing a new policy with very limited time. They even offered to look at our other policies and were able to get us better coverage at a better price. Everyone who helped us along the way was friendly and professional! We highly recommend Joyner Insurance!
Christian was most helpful in securing new homeowners insurance in this turbulent market in FL.
I am very appreciative and satisfied!
Had a very pleasant experience dealing with Grace Zacarolli at Joyner Family Insurance. From my initial call to get quotes on insurance, to the final policy she was very knowledgeable and informative. I would highly recommend them for all your insurance needs.
David Joyner and his team have been handling my business and personal insurance needs for several years now. They are the most professional, courteous and attentive insurance company that I have ever done business with.
I appreciate the detail in customer service from the front office to the agent I worked with in transferring my multiple policies. I highly recommend them in the future for other products.
Sold me auto & home ins
Always friendly, courteous, knowledgeable
Joyner insurance has gone above and beyond for not only me but my parents as well. If you call with a question they are very helpful and quick and help with anything you need. I would recommend them to anyone who needs help with any insurance needs
Joyner insurance was very helpful and easy to work with in reviewing quotes for homeowners insurance. Lea LaRocque was particularly accommodating and very responsive to all of my questions. I highly recommend working with them for any insurance needs.
Grace & staff are very nice & knowledgeable. It took a little long getting back to me (4 days) but I realize they are busy.
I had very positive experiences with Joyner on two occasions: 1. I requested a competitive quote for insurance for our condo association, and 2. Based on the positive experience on item #1, I requested a quote on our personal condo insurance policies. In both cases I found them to be very responsive and helpful. Also, in both cases they found policies that saved us money.
Thank you Christine for the terrific assistance you gave to my wife and I so that we could obtain a new home insurance provider to replace a company that ceased business as a result of Hurricane Ian. You were very helpful, very informative, and very pleasant.
Best regards,
Roger Murphy
Exceptional, personal service!
Thank you Debra and Lori. You are making me feel at home before I even take occupancy!!
Great people and service. Can't recommend enough.
Bryan helped me in a pinch and I couldn't be happier.
Personable
Attentive
So grateful to Lori Maslanka for her initiative and advocacy that led to a sizable refund on an third party overcharge. We are new clients and have been impressed with her accessibility and the caring, individual service we are receiving as we navigate the challenges of buying a new home in Florida. Never had such personal service from an agent before. Highly recommend!
Friendly, professional and looks out for your best interests
Joyner Insurance represents many quality insurance providers and assists me in selecting the best coverage in the difficult FL insurance market.
They were very helpful and explained everything in a way I understood and gave me options. Really wish I had contacted them years ago.
Best Insurance Company in all of southwest FL! Have had their services for nearly 20 years! KP
Friendly, knowledgeable, helpful and dependable. Highly recommend.
Every person I talk to on the staff is friendly and professional. Lori has walked us through the process with excellent advice, saved us thousands of dollars, and got us better coverage. I couldn't be more pleased with an insurance company!
Lori has provided amazing support over the years. Not only has she made good coverage recommendations, but explains very clearly the reasons for the recommendation. She went above and beyond in straightening out the mess the insurance company made of the billing when another policy was transferred to this agency.
Joyner Family Insurance is amazing!! Exceptional service, incredibly helpful and friendly.
We love dealing with Christian Barone. He is not only professional and knowledgeable but he works in the best interest of Joyner’s Clients.
What wonderful, professional and helpful staff. I felt very confident in their services and know that we are in good hands. Mary Ann is always so pleasant and welcoming. Thank you Dave and all of your staff. I highly recomend.
I am a Northern wash ashore insuring a vehicle for the first time. Grace was the best! She got the best rate for my situation. She was highly professional and most of all pleasant.
Once again Joyner has provided us with quick coverage of our new vehicle. The cost is reasonable and the coverage complete. This marks our 8th year doing business with Joyner and all years have been good.
I cannot say enough about Megan Olson, she had worked so hard to find replacement Insurance after we were dumped! Thanks again Megan for all your hard work and the team behind you. I would thoroughly recommend this Company for all your Insurance needs.
When purchasing a change in Homeowners Insurance with my agent, Lori Maslanka, she suggested the wisdom of purchasing an Equipment Breakdown Endorsement for a very reasonable premium. Later, when my A/C experienced a complete fail, Lori reminded me of this coverage and we set in motion the claim. I have now been notified that I'll be receiving a check shortly which will reimburse me for 80% of the cost of my new A/C unit!!! I'm more than just "happy" with Lori and her wise counsel!!
Finally found a broker that goes above and beyond! Lori found ways to improve my coverage, with the same company, for a lower rate. She did this even though my prior broker had already been paid this year's commission. Thanks to her foresight We saved thousands on a loss that would not have been covered. The insurance company was amazing as well.
joyner family insurance is excellent in all areas
Lori Masaka is excellent and gets the best rates for her clients.
The insurance companies are impossible to deal with directly. Joyner Insurance acts as your advocate. They do all the work and eliminate the hassle. We have used them for years and will continue to do so.
Recently changed my homeowners coverage. Christine was extremely professional, responsive and attentive to my concerns. She explored several carrier options and recommended a replacement that met my needs. I am very satisfied with the outcome. She demonstrated outstanding customer service. She definitely added value to the transaction.
Excellent and prompt service! Changing the insurance for my new auto was easy. Thank you, Christian!
courteous, helpful, no pressure service, outstanding overall and well connected to the community.
I needed to secure insurance on a condo in Florida in a hurry as ownership was passing quickly. I live in Michigan and the distance made the transaction that much harder. After referrals, I dealt with Lea and she couldn't have been more helpful or worked any harder to provide me the right insurance at an excellent price...and on time, All the staff I interacted with were consummate professionals and made the whole process go smoothly. I would not hesitate to contact this agency for your insurance needs.
Honestly my family & myself has been clients for YEARS & lately the service I have gotten has made me furious. When I did ask to speak to management or owner in regards to the issues the representative pushed it off and did not want me filing a complaint. When it comes to the security of my accounts & information that is my top priority , privacy and security. I did not feel that was the case here and the agent knowingly admitted her error on that but still wouldn’t let me speak with someone else.
Consistently outstanding service for quality insurance at a good price!
Best service ever! Nice community based employees and an owner who cares.
Christine was amazing!! Caring efficient and gets the job done!! Thank you thank you thank you Joyner Family Insurance!!
Service was quick and easy. Christian was very professional and knowledgeable and secured me a great rate.
A high quality team. Very responsible and responsive!
I and my family have worked with David Joyner and his team for many years and been quite happy. They consistently help me with special circumstances, and David is always willing to go "above and beyond" to service special needs. In fact, one of the best things is David's specific knowledge and resources when dealing with homes in a trust, snowbirds, and LLCs. For our many properties, I definitely trust Joyner.
An agent here finally confessed, "You will pay less if you deal directly with insurance company".
Outstanding...service, customer care, professional...10 out of 10
I can’t say enough good things about Joyner Family Insurance! They have knowledgeable agents, friendly staff, easy to work with and get in touch with...business or personal they can do it all.
Megan & the whole team at Joyner was attentive and responsive to my every need...AND I HAD MANY NEEDS! With new construction and a constantly moving close date, it made starting the home insurance policy a bit complex, to say the least. I am certain it was more difficult and a pain on their end than Megan and team ever made it to seem to me. I will recommend Joyner to absolutely everyone in need of insurance. Thank you again!
I trust the safety and security of my family to Joyner family insurance. They put me at ease and helped me navigate the insurance maze. No high pressured sales just good advice and helpful service
A pleasure to deal with! Very honest, knowledgeable and easygoing. They saved me more than $200 compared to Geico and gave me better coverage! I work in the Automotive Industry and this is my one "go-to" insurance agent I refer all my customers to ! A+++
- 5 photos
- 170 reviews
- 4.9 A.M. Best Rating
- Claims Hotline: +1 941-412-4307
- Official Website: http://joynerinsurance.com/
- Corporate Headquarters: 1500 E Venice Ave #206, Venice, FL 34292, United States
- Geo Coordinates: 27.1006449, -82.409778
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- Insurance agency
- Auto insurance agency
- Home insurance agency
- Life insurance agency
- Renter's insurance agency
- Monday: 9 AM–5 PM
- Tuesday: 9 AM–5 PM
- Wednesday: 9 AM–5 PM
- Thursday: 9 AM–5 PM
- Friday: 9 AM–5 PM
- Saturday: Closed
- Sunday: Closed
- On-site services: Available
- Wheelchair-accessible car park: Available
- Wheelchair-accessible entrance: Available