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I've been with State farm for a long time. I've never had any problems. I recently did a new policy with Kate. She was awesome. She took care of everything right away. Everyone in the office that I talk to is really nice. Always very helpful
I’ve been with State Farm for almost 40 years and never had a problem . Also, their rates have always been the best compared to other companies. Their agents are so helpful. I recently did a new policy with Kate, and she took care of it right away. I highly recommend Kelly’s agency.
I recently had the misfortune of being in an accident. The team at Kelly McGrath State Farm were incredibly responsive, always there to take my call directly, and guided me through the entire process. Through their close involvement in helping manage my claim, I received my fair settlement for the total loss quite quickly. If you're looking for an insurance agent who truly cares about their clients, look no further. Highly recommended!
Kate was amazing! She was very quick and proficient in providing services for my wife and I when buying our first home. She was also very knowledgable and gave us both reliable answers to any questions that we had. She also gave us some laughs along the way which made the experience even better.
Kate was fun, friendly, helpful, and more than willing to meet every need that I expressed. I wouldn’t recommend going with anybody but Kate if you want friendly service and a person you can connect with directly. She is a State Farm superstar, yahoo Kate!
Kate was very helpful and quick in getting our home and auto switched over.
I recommend anyone looking to switch their coverage or get new coverage to contact Kate for a quick and seamless process!
Thank you for being patient with all my questions and knowledgeable with responses. So far this switch has been a very positive experience, I look forward to dealing with Kate for all my insurance needs.
I switched multiple policies to and from State Farm over the course of 6 months to obtain the best rates. The agents in this office were excellent. There were multiple administrative hangups that they handled with ease and professionalism. Would highly recommend.
Was very professional and patient. Did not rush through with a 30 minute interview for insurance.
Thank you for being patient with all my questions and knowledgeable with responses. So far this switch has been a very positive experience, I look forward to dealing with Kate for all my insurance needs.
Excellent service , wonderful people that answered all my questions and made my auto insurance easy for transfer from one car to the other. Highly recommend.
We have been with Kelly McGrath for many years! Kelly, Kate and team are great to work with and always very helpful and timely!
Insurance can be difficult to navigate through sometimes- but this Agency has always made themselves available when needed/and in fact contacts me when they think it may be beneficial or it might be of interest to me. A real pleasure to deal with. Professional and prompt.
I've been with State farm for a long time. I've never had any problems. I recently did a new policy with Kate. She was awesome. She took care of everything right away. Everyone in the office that I talk to is really nice. Always very helpful
great office
always prompt and professional
I recently had the misfortune of being in an accident. The team at Kelly McGrath State Farm were incredibly responsive, always there to take my call directly, and guided me through the entire process. Through their close involvement in helping manage my claim, I received my fair settlement for the total loss quite quickly. If you're looking for an insurance agent who truly cares about their clients, look no further. Highly recommended!
I have been with Kelly McGrath and her team at State Farm for many years. Kelly, Kate & Maria are all so professional, efficient and accommodating.
Kate was fun, friendly, helpful, and more than willing to meet every need that I expressed. I wouldn’t recommend going with anybody but Kate if you want friendly service and a person you can connect with directly. She is a State Farm superstar, yahoo Kate!
I’ve been with State Farm for almost 40 years and never had a problem . Also, their rates have always been the best compared to other companies. Their agents are so helpful. I recently did a new policy with Kate, and she took care of it right away. I highly recommend Kelly’s agency.
I Recommend Kelly's works. Helpful to identify what was my needs.
Kate was amazing! She was very quick and proficient in providing services for my wife and I when buying our first home. She was also very knowledgable and gave us both reliable answers to any questions that we had. She also gave us some laughs along the way which made the experience even better.
Kate was very helpful and quick in getting our home and auto switched over.
I recommend anyone looking to switch their coverage or get new coverage to contact Kate for a quick and seamless process!
Every conversation is friendly and efficient! Their prices are ultra competitive and the answer to any question is a quick phone call away!! Thanks again!!
Kate and staff were so helpful in the process. Always nice to have someone on your side. I highly reccommend her!
Kelly was a wonderful help today! Assisted me with avoiding an insurance lapse with her advice due to the 3day lag time for policy activation. Thank you!
I switched multiple policies to and from State Farm over the course of 6 months to obtain the best rates. The agents in this office were excellent. There were multiple administrative hangups that they handled with ease and professionalism. Would highly recommend.
The way to resolve any problems or issues very professional
Good job!
Exceptional service from very knowledgeable folks. We have our business and personal insurances through their office. Every time we need something we call and they make it happen. It's very refreshing these days to have people that are not only willing to help, but do so with great attitudes and amazing customer service.
Kate IS GREAT!!! 🥳🥳🥳
Very friendly and knowledgeable
Kelly’s office staff are top notch! Kate is awesome! Nobody can beat the premium policies I have with State Farm and Kate keeps me informed of any changes and discounts I can receive! Kate and the rest of the staff give you that personal feeling as if you are the most important and only client they represent! Kelly has a great team!
Friendly amd great service.
Pleasure to deal with for my life insurance policy … highly recommend
Great to have a local rep to work with and answer all of my questions when they arise! Looking forward to working with Kelly for all of our policies moving forward.
Very efficient, and very patient with my umpteen questions! Saved me a TON of $$$. Thank you Kate!!!
The staff are professional, friendly, helpful, and willing to assist with any questions or concerns. Happy to be a customer.
This State Farm agent has been so amazingly helpful and easy to work with. Highly recommended. The personal attention and clear and direct communication is literally impossible to get with the big national agencies. So glad I switched all my insurance over to them.
Had an excellent phone call today with Kate! Great experience, looking forward to continuing to work with them.
I had the pleasure of working with Kate McCormick and she made the process of acquiring my renters insurance so easy and stress free. She was very informative, efficient, and patient, answering any questions I had. I’d highly recommend her and this office! Thank you again!
Kate was great on the phone and super helpful in getting my renters insurance set up quickly so I could continue with my day.
Great company and excellent customer service everyone is very friendly and helpful
You’re awesome saved me and made my day
Kate McCormick is amazing. She is thorough, organized and professional. I had a major problem and she solved it quickly and efficiently. If you could fall in love with an insurance agent, she is the one. Thanks Kate.
What a pleasure to deal with Kate. Not only did she answer my questions but she gave me some helpful suggestions. Thank you, Kate. Your patience and courteousness is much appreciated.
I have been doing business with Kelly McGrath agency for many years now. I appreciate their excellent customer service and knowledgeable staff. Even during Covid I was able to speak to one of the staff. Thank you for being there.
Kelly helped get myself and my Fiancee quickly on Auto and Home insurance to support the home closing timeline. She was always quick to respond and answer all of my questions!
I had a great experience with Kate from Kelly McGrath State farm. She is very helpful and explained everything out to me about all my policies that I have with them. I would recommend them to anybody.
Kate was fast,responsive, and knowledgeable on how to save me money and get me up and running on my new auto policy. Thanks again!
Kate from State Farm at Kelly McGrath office helped me save hundreds on all of my policies. They do everything they can to make the process possible and talking with them over the phone is a breeze. I highly recommend asking for a quote to compare your policies and pricing.
Thanks Kate. It's nice to be able to text and chat efficiently with an agent on all needs. Coming from Geico, let me tell you, it is no picnic. You have to navigate Virtual assistants and even when you get a live person, nobody knows what's going on.... the ability to efficiently handle customers and perspective customers, in my opinion should be a hallmark or goal of any business. Unfortunately, it is not a priority for many businesses. Showcasing an obnoxious lizard on tv is the priority for Geico. Hahaha. But I much more prefer an insurance company that is.....more like a great neighbor. 😉
Working with State Farm Insurance Agent Kate McCormick was a pleasure. She was thorough and knowledgeable and saved me some$$. Thank you.
Kate was so great in answering my question quickly and thoroughly. Thank you for helping me feel supported and covered!
Was able to call and do everything over the phone. Quick and easy, Kate was helpful throughout setting up my insurance. Highly recommend.
My experience was phenomenal from the moment I reached out. Very thorough and informative. The absolute best experience I have received in a very very long time. Talk about obsessing over a customer experience! Perfection!
Absolutely amazing. Late at the office saved me a ton of money, and I still ended up with better coverage than I had! Highly recommend.
Kate was very helpful and patient with my million questions
Kate, has been amazing. Very perfessional and knowledgeable not only in auto policy but in life insurance policies. Kate explained all questions in detail, and transparency. I feel comfortable dealing with Kate, also helped me save money on my auto policy.
Thank you for your work Kate.
Great experience with Kelly McGrath State Farm Insurance! Simple and easy experience. Friendly, professional and efficient. Thank you again for making the process easy. RWD
Kate has been very professional in our dealing in a new Life Insurance application. She really helped me choose the best option for my life situation, thanks so much Kate!
KATHY MC CORMICK PROVIDED DETAILED INFORMATION AND ANSWERED ALL MY QUESTIONS AND CONCERNS. VERY PROFESSIONAL AND RESPECTFUL
Good rates and helpful people.
Kate was very helpful and wonderful to work with. My transition from another insurance company to this State Farm office was a breeze!
Always a good experience with that hometown service, that is hard to find. Always responds, and has dedicated staff..
Kelly, whome have not met yet but we have emailed a few times and very pleased to have her help.
Then there is kate in the office and she has given much needed help for me.
A month and a half ago was looking for an agent near my home. After meeting her that same day I knew she would be my agent.We clicked or at least I did right away..
We've been with Kelly McGrath for a number of years and her staff and agents are always very helpful, they provide immediate assistance and always there to answer any questions we may have.
Katie was professional, personable and knew immediately how to help me ….. just as she always has in the past. I hope you all appreciate what a treasure you have in Katie L
Kate was very pleasant took the time to answer all of our questions and explain everything where I was ok with transferring to state farms
Nice experience. Reliable, friendly... Highly recommend.
Been with State Farm for about 40 years. Staff is Great (especially Carrie). Anytime I have had an issue or needed to update information, it was done right away with just a phone call. The few times that I did have to make a claim, they made it painless.
Always quick to respond. Looks and finds all discounts available. Patiently answers all questions and concerns presented with. Our family has several vehicles insured and the overall price is very good.
Kelly and her team have been excellent! They are always on top of everything and willing to help with any problems or questions that arise. I would highly reccomend her for any and all insurance needs!
I have been with Kelly McGrath office when it was Kelly Wilbur. They're the best insurance company I have ever had and will continue to have. No company beats their premiums!
Great service. Kate was very pleasant and helpful. She suggested options that I was not even aware of. I was pleasantly surprised by the quality of the service.
I have been with State Farm for many years! Kate is always helpful and answers all of my questions! Highly recommend!
Kelly has a great team working with her and it’s been wonderful deal with their office!! Especially Kate McCormick!!
I know the cost of insurance continues to rise and can be hard on budgets. But I feel the folks at Kelly McGrath’s State Farm office really try to get me to the plans that best suit me and my family. I especially like working with Carrie who puts up with my impatience while demonstrating a high level of professionalism and ability to explain policy changes and options. I even put off “insurance shopping” because I appreciate the efforts of the folks in the office. Good job.
Carrie has now and always been my go to person at State Farm. She is always so lovely to work with as well as someone who is knowledgeable about insurance! She has always been on point at finding out all The information I need and I will forever be in her debt!
These guys are the real deal.. they are 100% commitment to your needs in the insurance world. They show absolute patience on anything that you may be confused about and really breaks everything down to make it simple for you.. I left Nation Wide of 17 years because of the constant price hike..I've been with the State Farm for almost 5 years paying not even half of what I was paying for with Nation Wide ..State Farm have been excellent really affordable prices and doesn't bang you over the head like most insurance companies and willing to work with you any means necessary.. I like to say thank you with not having worries and the feeling of great insurance protection.
I normally deal with Carrie on the phone and she’s great! Very knowledgeable and explains things very well. I have been with Kelly as my agent for over 10 years with zero complaints!
Kate was very knowledgeable and kind during our call. She called to offer a free quote to cover my business and I am happy to say that she was able to save me money on my insurance. :)))
Great customer service along with speedy turn around!
Very helpful and quick to respond to our problem. We’ve been with them for many many years and would highly recommend them and State Farm.
I have been with Kelly McGrath- State Farm Insurance, as have many family members for more years than we can cumulatively count. I, and we, have been more than beyond satisfied with the representation of this State Farm Insurance office. Kelly and her team are great to work with! And, in particular I have to personally highly commend Carrie Lewis in this office for her incredibly customer service focused attitude, her amazing skills in her areas of expertise, and how comfortable she makes clients (me!), feel with all of my insurance questions and needs, as well as her exceptional response time. I would not choose any other office or company, even when promised lower premiums. It all comes with a gist I’m not willing to risk. Thank you Kelly, Carrie and the team! Pattie B
Highly recommend. I was with Geico for 22 years and finally made the switch to State Farm, my only regret is that I didn't make the decision sooner. My agent Kate was very patient and work with me to get the best package for my auto and renters insurance needs. I was quiet impressed with how much I saved by switching. If you're thinking about getting a fair rate, don't hesitate to call State Farm you won't regret it.
Kate has always been very quick with responses and very helpful! I recommend Kelly Wilbur’s office to anyone! I have been with her office for almost 10 years and have had nothing but positive experiences
I have been a customer for years and I just love working with them especially Carrie Lewis. They are very easy to work with and very helpful even with my move out of state and back. I highly recommend this office.
Kate was absolutely great . She listened to what was needed and delivered the perfect products!!
I have dealt with this office for quite a few years and would highly recommend them. Each of the staff agents and Kelly are extremely courteous, friendly and professional. They are easy to speak with and give answers to questions in detailed and easily understood terms.
Great service
We needed a renter’s policy and later a car insurance policy while our son was at RPI. Kate and Kelly were patient, taking the time to answer his questions and give a bit of insurance education. The office was responsive and helpful for the three years we used their services.
They always go above and beyond to make sure all my needs are met! If I have any questions they are answered in a timely manner. I have been with State Farm for many years and have no complaints
I appreciate the staff and all my experiences I had with this office for the pass 6 or 7 years. Kate is amazing wouldn’t trade her for any other agent in the world. Hands down ver knowledgeable in her field, never rush or makes me feel less than because of my choices, very understanding and very punctual. Makes me comfortable and very patient with my thousand questions I recommend this off to anyone who is seeking people who care about their clients. Thank you for being you.
Kelly and Kate are knowledgeable ,very helpful and always available when needed.
I have been with State Farm for over 10 years and have been very happy with the service and the rates. Both my sons have insurance with them also. I just bundled my home owners also for a significant discount. Kate and Kelly were very accommodating. Would highly recommend Kelly McGrath.
She's a new good agent. I feel great ! Today I had the pleasure of cell meeting Kate. Hi Kate!! I can honestly say I never have had a call of any kind to save money AND IMPROVE MY SERVICES. SOOO AWESOME ! She told me in detail all discounts. SOO thankful!! Great office…great Ladies. 😃💐 Again, my total gratitude and thanks Ladies!! 🌟🌟🌟🌟🌟
If you are a new driver or a just looking for insurance, definitely reach out! Also the customer service along with the care that they provide here is phenomena , they really want you to save money instead of breaking the bank and that's for all kinds of insurance!
Awsome
I have been with Kelly and her team for close to 10 years and I can’t thank them enough for all that they do! They go above and beyond and are always available to help me with what I may need. Carrie & Kate are awesome and I appreciate all of you very much! Thank you!
I needed renter's insurance for my son's new apartment and Kate was super helpful. She determined our needs and gave us a great affordable quote. I highly recommend her for anyone needing renter's insurance for their college kids or themselves!
Kelly McGrath's State Farm office staff have been wonderful to work with, and very responsive and timely. Carrie helped me generate a policy that was effective for my needs, and answered my many questions quickly and thoroughly. I am looking forward to continuing working with this group for my insurance policies.
Great service! They helped me a lot with renter's insurance stuff. It's night and day compared to first renter's insurance company that I had used, where you get bounced around and almost unable to speak with a real human. Here they are very helpful, honest, and solves your problems.
Very professional and great to work with.
I recently had the best experience dealing with Kate at State Farm Insurance. She was so helpful and went out of her way help me. Kate was able to saved me close to 50% on my auto and home owners insurance. She made it so quick and easy to switch and she has a lot of experience which I find to be very reassuring.
Always been very helpful and answers questions promptly. Finds the best rates and options to fit my needs.
Been with Statefarm for years (Kelly McGraths office), have multiple policies through them and have insured countless vehicles.
Kate always works with you and tries to get you the best rates, takes her time and explains things if necessary.
Kate and the whole office always provide a world class experience. It’s always a pleasure dealing with them and they are always kind and helpful.
Great place to get your insurance policies. Always willing to work with you and get you the best deal.
The agent was very helpful in addressing my request to modify my insurance policies
The customer service has been great! Kate has been extremely helpful whenever we have questions regarding our policies! Thank you!!
Professional, prompt and accommodating … Kate McCormick kindly adjusted her schedule to accommodate my last minute request for help. She’s the best !
State Farm insurance is all around excellent. In particular, the service I have gotten from the agents at the Kelly McGrath office, including Carrie Lewis, have consistently been exceptional. I highly recommend them!
Friendly and Efficient.
Always have a great experience. Shout out to Carrie for all the help she’s given over the last couple of years. Always a pleasure to work with her!
I’ve been insured at State Farm for several years and very satisfied with their service. I compare my policy with two other insurance companies each year at renewal and find State Farm is the best price. On top of savings it’s nice to be able to talk to a local agent to answer questions.
Great assistance over the phone! Kate answered all my questions, made me feel at ease (not easy when you gotta talk insurance). Agents like her are what make State Farm great.
Kate was immensly professional, and as concerned (if not more so) for us as customers as for making a "sale". She sought out all the best for us, making certain we had the perfect coverage for the just-right cost. She will soon have all my insurance business.
good service
I have been with this insurance company for over 20 years and have all my car and house insurances through them at very competitive prices and with staff who are very personable and knowledgeable. I have also assisted family members to switch to State Farm for the benefits.
Kate from this agency is awesome ! I highly recommend statefarm
They always answer the phone and are extremely helpful. Top notch customer service
Switching over to State Farm over Seven Years ago was one of the absolute best decisions I have ever made.
State Farm has always helped with all my needs fast and efficiently
I have been a State Farm customer for years. I recently purchased my first home and the experience I had working with Carrie was truly excellent! She was responsive to all my emails and thoroughly answered all my questions. Buying a hone is a stressful process but she made the process easy and really put me at ease. I can’t recommend Carrie and the treat at Kelly McGrath’s office enough!
Service was friendly and professional.
Very professional and helpful, I will save a lot of money every month
convenient
We've been a customer for about 10 years. Kelly is great! All of the staff are great. They have always been very helpful and always respond/follow up quickly.
When they say they will call you back when they are free they really do. Been with other companies they said they will call you and never do
Kelly and staff are very friendly. Whenever I had a question it would be answered almost immediately. I say almost immediately because on occasion I left a message and got a call back before close of business. The only reason I left State Farm was because I got a less expensive premium through my wife's union benefits. Kelly said straight up State Farm would not be able to match or beat it and I'd be foolish not to take advantage of it. But if ever the time comes I'm looking at insurance, my first choice will be back here.
Very nice knowledgeable and helpful staff
Great people to do business with. Upgraded my current coverage and saved me money!
Who doesn't like State Farm
Stopped it to pay my yearly renter's insurance and the staff are extremely helpful and knowledgable!!!
Always a pleasure to do business with great people at State Farm!!!
Great service and guidance from a honest and knowledgeable group of people.
Great business, affordable insurance policies. Covers everything
I have been working with Kelly Wilber since we moved to the area 8 years ago and have nothing but positive things to say. She is always available whenever we have any questions or issues. I highly recommend her agency.
The worst feeling is when you go to turn your car on in the morning and it doesn't start. Fortunately, like in the commercial, I called my state farm guy Frank did the jingle and told him my battery was dead. He hooked me up with roadside assistance and within a half hour I was on my way to work. Thanks a lot guys. Not to mention the fact that I saved money when I switched to state farm. Great customer service.
I have been a client of State Farm for about 2 years for my car insurance and life insurance. Kelly Wilber and her office staff have always been honest, friendly and above all professional. My concerns are addressed promptly and with courtesy.
- 3 photos
- 149 reviews
- 5.0 A.M. Best Rating
- Claims Hotline: +1 518-272-7000
- Official Website: https://www.mcgrathagency.com/?cmpid=ri29_blm_0001
- Corporate Headquarters: 233 N Greenbush Rd, Troy, NY 12180, United States
- Geo Coordinates: 42.682334, -73.68881
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- Insurance agency
- Auto insurance agency
- Home insurance agency
- Life insurance agency
- Renter's insurance agency
- Monday: 9 AM–5 PM
- Tuesday: 9 AM–5 PM
- Wednesday: 9 AM–5 PM
- Thursday: 9 AM–5 PM
- Friday: 9 AM–5 PM
- Saturday: Closed
- Sunday: Closed
- Wheelchair-accessible car park: Available
- Wheelchair-accessible entrance: Available