Freeway Insurance

3405 Commercial St SE Suite 160, Salem, OR 97302, United States

Freeway Insurance
Company Overview

Save time and money on cheap car insurance in Salem, Oregon. With Freeway Insurance, you can get affordable auto insurance policies in Salem, Oregon. Our bilingual licensed insurance agents compare car insurance quotes from companies to ensure you receive the cheapest rates. You obtain cheap Oregon car insurance, regardless of your driving record. Even if you have had tickets, accidents, a DUI, or require an SR-22. We can also help you get low-cost motorcycle insurance, commercial auto insurance, homeowners insurance, renters insurance, and more in Oregon. We can help you by phone, get a free quote online or visit our Salem, 97302 store.

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Policyholder Reviews
Policyholder Review №1

Emily was absolutely terrific, so helpful, excellent customer service. Emily had me setup with a great rate and with exactly what I needed. I called 5 different agencies that were unable to help. Highly recommend 👌

Policyholder Review №2

Excelente experiencia, muy atentos y muy amables,un servicio Excelente. Son merecedores de mas 5 estrellas.

Policyholder Review №3

I worked with Emily to add a new motorcycle to my policy and take the old one off. She was wonderful to work with, very quick and efficient, plus very personable and nice.

Policyholder Review №4

I have a SUPERHERO! Emily Heart! Amazing Service! I just purchased a used vehicle and needed coverage today! Emily is professional, knowledgeable, and extremely helpful! I will forever stay with this company because of how I was treated by this wonderful person! Thank you, Emily Heart for taking care of my insurance needs!

Policyholder Review №5

Emily Heart Stephen's helped me renew my car insurance policy! Got me a better rate, she was amazing!! She has excellent customer service😊 5 stars Thank you so much Emily!!

Policyholder Review №6

Emily S. helped me was purely amazing at her job and I am a first time customer. And got all the things I need to know and got done. Thank you.

Policyholder Review №7

Emily at the Salem office did a great job, very good phone presence, easy to talk to.

Policyholder Review №8

Thanks to Emily got me a great Sr22 insurance quote

Policyholder Review №9

We're going to have to go with Todd. Just by reading these reviews. Mark helped us out, but haven't received a response. Office has been closed everyday, we called, we talked to someone and they reached out to mark but mark hung up on them. Emailed him as well, nothing. We emailed proof on time and insurance was canceled. Now we got to start all over. Soooo disappointed. If anyone can give us the EXTENSION to TODD?? I would appreciate it. Don't know what else to do or maybe find another insurance. Help!!

Policyholder Review №10

Todd is amazing! He went above and beyond to get me taken care of and the proper DMV filings electronically filed on short notice and on a Saturday. Absolutely recommend them for all your insurance needs!!

Policyholder Review №11

Policyholder Review №12

This guys are great Todd was the man help me out so much my car insurance thank you guys

Policyholder Review №13

Todd made getting insurance and towing coverage for one of our employees extremely simple. It can be a long drawn out process but he made it much less painful. Highly recommended!

Policyholder Review №14

I needed insurance for my SR-22 and Todd helped me and got it sorted within 2 hours. I thought I was going to be paying a ton of money because of my driving history but he was able to find a deal that really wasn't bad at all. I'd recommend them to anyone who needs an affordable insurance plan

Policyholder Review №15

MArk and Todd did awesome with my car insurance. I highly recommend this company for the best rate and excellent service!

Policyholder Review №16

Man Todd is by far the best person i've talked to on my journey trying to get insurance i'm 19 years old and first time car buyer and he gave me great advice and made the progress very relaxed and easy. I promise you wont regret getting in contact with him.

Policyholder Review №17

Todd was amazing

Policyholder Review №18

Policyholder Review №19

Todd is awesome and he made me understand more about the insurance that we are using. He is great! I recommend him for any car insurance or anything. Thank you!

Policyholder Review №20

Teri is so helpful and kind ! Really happy RN!

Policyholder Review №21

JEFF Benson was amazing he helped me with an amazing quote and I definitely got the insurance..he was very helpful and gave me all the information I needed...thank you so much for your help with getting me insurance..

Policyholder Review №22

Jeff was friendly knowledgeable. He made the experience quick fast and appreciated. He went out of his way to exceed my expectations. And make sure that I could get my lessons back and get back to driving.

Policyholder Review №23

I have been looking everywhere for car insurance and Jeff was the best, he went above and beyond to make my experience buying car insurance as smooth as a whistle I highly recommend going through this company and asking for Jeff!!!

Policyholder Review №24

La atención de Gisela Céspedes fue excelente profesional con buenos resultados, felicidades por tener personal con actitud de servicio y profesionalismo

Policyholder Review №25

Recibimos asistencia de José Vazquez Hidalgo. Amable, Respetuoso Y con mucho Profesionalismo en su Trabajo. Su asistencia fue muy agradecida. Gracias!

Policyholder Review №26

Policyholder Review №27

Carmille Turk was wonderful and She been good for me and my insurance for at least a year in 1/2!!!’ AWESOME JOB !!!! ALL THE WAY FROM TALLADEGA

Policyholder Review №28

Policyholder Review №29

What an ease. Mr. Vasquez was the best at explaining the policy, and making me feel better knowing I got a great deal.

Policyholder Review №30

I want to say a big Thank You to Jose. He’s always there for my needs and is on top of everything. He has helped lots of my friends and family with amazing quotes. I highly recommend! (:

Policyholder Review №31

Freeway insurance was really helpful and affordable also the staff is always super nice and friendly. Overall good experience

Policyholder Review №32

Jose I want to thank you for being the rock through my difficulties in getting my license back if it wasn't for you I would have been lost through this process and you have been there at every twist and corner to answer and help me navigate every issue I've had . Thank you so much for your support I would refer anyone to you guys for coverage your amazing have a blessed day my friend.

Policyholder Review №33

Michaela is my insurance agent and has been for a while now. She is the best always on top of everything, makes the whole process very easy and simple and is always finding me the best rate. She does a fantastic job at what she does!! Best agent I’ve had!!🙂

Policyholder Review №34

Me an alludado mucho con mi aseguranza

Policyholder Review №35

Policyholder Review №36

Jose was amazing. He helped so much and made me feel so taken care of

Policyholder Review №37

Great staff. Goes the step further, keeps you informed I will continue to support freeway insurance first time oregon resident from california been with Michaela lo
she is great on the ball glad I have her as my agent!

Policyholder Review №38

great company 👌🏽

Policyholder Review №39

Jose helped me save $200 from my old insurance and got me a great rate with a reliable insurance company. Super professional, knowledgeable, and friendly. He guided me step by step which was helpful. He explained everything very clearly and I was able to easily and quickly get the coverage I needed. I will definitely be keeping in touch with Jose for any future help!

Policyholder Review №40

Had a very pleasant experience. Walked into the office and was greeted by a young man Jose . He was quick and attentive he had me in and out with the coverage I needed. Definitely recommend to friends and family.

Policyholder Review №41

Jose Vasquez Hidalgo was amazing! Made it very easy, fast, and got me a great rate! Definitely recommend!!

Policyholder Review №42

Michaela has been my agent for quite a while now and she has always been on top of everything with every detail and walks me through everything. Its great to have someone like this work with you. Great job Michaela keep it up.

Policyholder Review №43

I want to say Thank you to Michaela for finding me affordable car insurance. she is very professional and helps find good affordable prices. Thank You Michaela -Freeway Insurance Salem Or.

Policyholder Review №44

Michaela was my service representative and she was delightful and professional!! She took the time to talk through my first motorcycle policy. I felt very informed and confident after talking to her about the policy. She even followed-up to ensure the policy was what I wanted and that it was linked to my auto policy. Thank you freeway insurance!

Policyholder Review №45

Highly recommended . Michaela will get you taken care of right away. Love doing business with you guys

Policyholder Review №46

I got my SR-22 from Michaela. It was first off great quote, she is awesome, respectful, and super nice. She is truly an asset to your team!

Policyholder Review №47

Policyholder Review №48

Policyholder Review №49

Michaela Kibby is who helped me and she is absolutely amazing! What is an overwhelming and hard task became an easy and understandable task. She went above and beyond and made extra phone calls and sent paperwork for me she also found the most affordable car insurance for me and my daughter. I’m a single mom and she was able to find all the discounts I needed as well I highly recommend her!

Policyholder Review №50

This was my first time getting a quote for insurance. Michaela was very professional in the help of guiding me picking the right insurance, she was also very patient with me as it was my first time!! I would definitely recommend her!! (: definitely made the process super fast and simple for me !!

Policyholder Review №51

Michaela is very awesome in sweet she help me with no problem in when I wasn't ready for insurance she was willing to work with me every time I love working with her she is very special thank you again Michaela you are awesome. 🙌🏾

Policyholder Review №52

Michaela scored me a $50 savings on my auto insurance. I thought you couldn’t beat what I had because it GPS tracks my driving but she did with no tracker involved too! Thanks Freeway!

Policyholder Review №53

Policyholder Review №54

Policyholder Review №55

Met Michaela in Salem had a real professional and quick response they both definitely are an asset to your company

Policyholder Review №56

Una buena opcion mas barato en aseguranza para tu auto

Policyholder Review №57

Just bought insurance from Tino....he was great...easy, fast and inexpensive!

Policyholder Review №58

Policyholder Review №59

Thank you Mikala for looking out for me! I couldn't have had a better experience with car insurance anywhere else . Ill definitely refer anyone looking for a good afent.

Policyholder Review №60

Definitely recommend Jose ! He helped me save on my insurance finding me a better price by switching. Made the whole transition quick and easy!

Policyholder Review №61

Constantino Contreras Gonzalez is wonderful! He is efficent, gets back to you very quickly, is polite, and gave me a great deal! I have had other insurance companies and they always quote a lower price and then charge you something very different. Usually do not have the best experience with reps. Constantino is amazing and deserves a raise! He made this process quick and easy. I highly recommend him!!!

Policyholder Review №62

Our agent Michaela Kibby did an excellent job with helping us add me as a driver to my wife's policy.. She was friendly, knowledgeable and we could tell she really had our best interest in mind. Thanks Michaela for helping make our experience a good one!

Policyholder Review №63

Jose is the man! Got me a better insurance price then I was paying with my other company! awesome service and if you call this place definitely ask for Jose to help you out!

Policyholder Review №64

Michaela Kibby is a great agent to deal with, she helped me when things where tuff and made it an easy transaction for me. If you are looking for Insurance and an agent look no further she will find you the best rate and fast easy and kind customer service!!!
Lyndsey

Policyholder Review №65

Policyholder Review №66

Constantino Contreras Gonzalez is a great asset to this company! I had been with my last insurance company for a bout 2 years and didn’t consider switching cause it’s always such a hassle looking for insurance. He called me and found me a savings of 80 dollars a month in just a few short minutes and I am so happy to say I switched, I have the best insurance agent around! Call him, he is honest, friendly and gets you what you need!! Very professional, knowledgeable and thank you so much for your expertise!! -Kristen Gaines

Policyholder Review №67

Thank you Mr.Contreras. I appreciate the time you took to help a woman out! Just know hard work doesn’t go unnoticed. Everyone needs to fit him in your schedule...and get that insurance!

-Yours Truly Celina Ludwig

Policyholder Review №68

Policyholder Review №69

Ask for Maria Lopez ! Got me a good deal and really helpful 💯she knows what she’s talking about , differently going back !!!

Policyholder Review №70

I was skeptical to change my insurance at first but With the help of Tino Contreras I am happy to say I feel satisfied and very impressed with how low my monthly payment will be! I will recommend him to all of my loved ones for great and lower quotes!

Policyholder Review №71

Great experience renewing my insurance!
Michaela Kibby Was amazing to work with and found me a way better rate, I get more out of my insurance with saving at the same time! Definitely recommend contacting her to help you!!! I’ve been going through freeway insurance for about 2 years now and Michaela Kibby was the best experience I’ve had for my insurance needs!!!

Policyholder Review №72

A very nice lady, Michaela, did what 6 other reps and providers couldn’t. If you have troubles finding great rates and great representatives freeway and Michaela is the best way to go. Whether you are struggling with traffic violations, infractions or speeding tickets you’ll be very surprised what she can do for you.

12/10 ‼️❤️

Policyholder Review №73

MICHAELA WAS AMAZING VERY HELPFUL !!! DIRECT AND TO THE POINT !!! SUPER KIND AND WAS ABLE TO GET ME VERY LOW INSURANCE RATES AND HELP WITH PAYMENTS !!! I ALSO ASKED A MILLION QUESTIONS AND SHE ANSWERED EVERY SINGLE ONE VERY PROFESSIONALLY !!!
THANK YOU FOR YOUR PATIENCE AND TIME HAPPY NEW YEAR !!!

Policyholder Review №74

All I gotta say is Michaela is truly the best! She literally went out of her way to help me find the lowest rate possible "no matter what" loops she needed to take to get it! I have never had anyone work so hard on my behalf & because of that I am beyond appreciative for all her efforts... I couldn't be more pleased with my rates & i will remain a loyal costumer to her. Freeway insurance is blessed to have such a dedicated employee on their team! Thank you again Michaela for EVERYTHING!! Your the best!

Policyholder Review №75

Michaela Kibby is my insurance agent and she helped me get a quote within 20 minutes, she was responsive and easy to talk to. I would recommend her to anyone who is trying to get a fair price on car insurance.

Policyholder Review №76

Policyholder Review №77

Best insurance company I ever had

Policyholder Review №78

Fast friendly service straightforward NO BS OR HIDDEN FEES

Policyholder Review №79

I am very happy to have stumbled upon Freeway Insurance while searching for the best auto insurance policy. I had the pleasure of working with Emma Sutor, she found me auto insurance coverage at about 60% of any other quote I found online. I was amazed, she worked some magic and got me coverage at a cost I didn't think I could ever get. I highly recommend freeway insurane, I doubt you will end up disappointed. Ask for Emma Sutor, she will take care of ya. 10/10

Policyholder Review №80

Policyholder Review №81

Great insurance broker awesome staff and they get you the best price

Policyholder Review №82

TBH, I wish I could advertise for Anthony Chavez he's that awesome!! For some of us, securing insurance is costly, time consuming, irritating and sometimes humiliating. An SR-22 was completely foreign to me, but he eased my nerves and embarrassment through his calm yet professional demeanor. The rates were unbelievable on top of all that!!! I highly recommend him!!!

Policyholder Review №83

Policyholder Review №84

Helped me with getting my car insurance with a top company and at a great rate!!!

Policyholder Review №85

Very helpful and gave me a great rate! Anthony did great! Thank you! Michelle Day

Policyholder Review №86

Anthony Chavez is a great man!

Policyholder Review №87

This place is great! Super nice super helpful and finished in a very sufficient about of time. They help provide the best insurance for you.

Policyholder Review №88

Great services and customer service. Glad i chose them .

Policyholder Review №89

Anthony Chavez has been one of the easiest insurance agents I have dealt with. He goes above and beyond to help and has a great friendly attitude while doing it. I highly recommend if you’re looking to get insurance to go through him.

Policyholder Review №90

Anthony Chavez is the man! He helped me out incredibly and with a not so good driving record he also gave me an amazing price and was super friendly! Thank you for the help!

Policyholder Review №91

Anthony Chavez was very knowledgable and helpful with my car insurance today!

Policyholder Review №92

Michaela was a great help!

Policyholder Review №93

Anthony Chavez was great to work with really felt he tried his hardest to get me best quote I can get would definitely do business with him again

Policyholder Review №94

Thanks for the awesome service and advice on getting what I needed. Michaela is an all-star. Plus, it always smells like delicious fried rice.. so it gets you in the mood for lunch. #wouldrecommend

Policyholder Review №95

Let me first say I have been with a lot of different companies trying to find a good rate for Auto insurance. I have never had a better experience in customer service and getting coverage fast. My agent who deserves a Gold medal in all categories and a substantial compensation increase is Anthony Chavez. He has been my agent for many years now. Recently my account information was compromised causing my Auto insurance policy to terminate. Anthony was very understanding and even made me smile and feel good about the whole situation. He also got me back up and covered again. he is fast and efficient. Highly recommend without hesitation in any situation. Even if Anthony is unable to help you at the time of your visit or call every one who works under him is very kind and understanding and will help you as if you were family. Thank you Freeway Insurance you all Rock!!!

Policyholder Review №96

Anthony was very helpful in finding us a way to insure multiple vehicles in the most efficient and cost effective way! My boyfriend has an SR22 and the insurance rates were hurrendous, luckily we found a bundle that would allow us to drive legally, and safely that wouldn’t cost us an arm and a leg. The communication was easy. Not knowing much about car insurance and what I needed and wanted is often a downfall working with someone who can’t give me terms I can understand. Anthony made it quick and easy for me to make my decisions! Definitely recommend anyone looking for affordable insurance that makes sense to go through Anthony. Thank you!

Policyholder Review №97

Policyholder Review №98

What a wonderful, kind person I dealt with Michaela!
I'm used to agents that are short and uncaring and SO long winded. For the first time I got what I wanted when I wanted it and with absolutely no hassle.
Michaela, ever need a job in Portland, Oregon? I'm your chick. Thanks for everything, mostly for making losing my Corvette less painful.

Fond Regards,
Lynn Zachman

Policyholder Review №99

I spoke with anthony and he was great! i normally don’t like doing things over the phone but he made it very fun and personable and easy! 10/10 would recommend!!

Policyholder Review №100

Great place great prices Anthony was one of the most helpful people I've talked to you with getting insurance after my DUI definitely will be recommending them to anybody I know that needs insurance!

Policyholder Review №101

Anthony Chavez has been an amazing help with getting me the policy i need at the best prices with a smile on his face and respect in his voice. Thank you Anthony for all your help.

Policyholder Review №102

No reason

Policyholder Review №103

Our insurance woes have been saved!!!! Anthony has made it such an easy experience.,truly honest and speedy. He listened to our needs and found us the best rate I have ever heard, thank you. If you are in need or just looking for a better price you really can not go wrong.

Policyholder Review №104

I’ve never in my life had someone from an insurance company call me out of the blue and save me money. Not just a few bucks but over a $100 a month. Thanks Anthony I appreciate you

Policyholder Review №105

Anthony was amazing to work with today and found me a plan that saves me over 80 bucks a month but still provides the coverage I need.. and I no longer have to worry about pay per mile! He is thorough, professional, knowledgeable and fun to talk with. Thank you Anthony for the great service and helping me save a bunch!

Policyholder Review №106

Well I was connected with a really awesome agent today by the name of Anthony. He helped my get coverage at an even better rate than I was originally quoted at. Which is always a plus but he was very polite, energetic and quick at getting my situation taken care of.
Thanks for your exceptional service Anthony!

Policyholder Review №107

Policyholder Review №108

Michaela kibby had the best customer service both times I went in. She definitely deserves some recognition, very sweet helping and went out of her way to help me!

Policyholder Review №109

Jose Munoz was a pleasure to deal with when getting set up with our auto insurance. He was fast, friendly, very thorough and clear. It took the hard work out for me and I'm very pleased with the rate I got. Thanks again!!!

Policyholder Review №110

Michaela was super polite and awesome to work with on obtaining and signing my insurance. She was very knowledgeable and helpful at explaining the policy. 10-10 ask for MIchaela if you are getting insurance in Oregon. Very pleased with service.

Policyholder Review №111

Policyholder Review №112

my agent assigned to me Michaela Kibby literally helped me truly understand my insurance policy, and i've had insurance for over 7 years. She has a way with understanding what the customer truly needs, and her communication & people skills are on point. She was personable and delightful to talk to, and went the extra mile to follow up on me after the initial account setup. Give this girl a raise, because in all the years i've talked to customer service she by far one of the best trained employees i've ever encountered.

Policyholder Review №113

Anthony, thanks for such great customer service!

Policyholder Review №114

Michaela helped me out in finding a quote that I could afford. I tried a lot of places and I was starting to lose hope. I am thankful for Freeway Insurance. Thanks Michaela

Policyholder Review №115

I went in last week to get a quote and saw Jose Munoz he was such a great help. He answered all my questions and was very patient with me. I will be recommending him to people I know.

Policyholder Review №116

Gracias Jose por tu interés en ayudarnos al contestar todas las preguntas de las cosas que no entendíamos, No es fácil encontrar a un agente que hablé en español con La habilidad para hacerte sentir segura en lo que estás comprado . Mary.

Policyholder Review №117

Thanks Jose for finding the best quote for me and making it easy. I recommend you to all my clients.

Policyholder Review №118

Michaela helped me find a really good policy for my motorcycle and has such a positive attitude when helping me.

Policyholder Review №119

Anthony Chavez is my insurance agent from Salem I give him a five star. He has been my agent ever since Aug. 2017. Anthony is good at what he does and the only person That I will deal with. Anthony is kind, courteous and professional and he makes me laugh. Sometimes getting car insurance is like pulling teeth, but not with Anthony Chavez as your agent. Sometimes I talk to his homeboy sorry I 4 got his name. Please don’t b mad at me he cool and laid back also. Keep up the good work guys.

Policyholder Review №120

I worked with Jose and he saved me over 100 dollars on my insurance!! It is great because they work with more than 1 carrier so they do the shopping for me! They also work on finding me better rates every 6 months. Jose also speaks spanish, so dont hesitate to give them a call!! Thank you for finding me a great rate and being so available for me and my insurance needs.

Policyholder Review №121

Anthony helped me get insurance same day was very laid back didnt make the situation stressful got me insurance quick and the lowest quote I was able to find thanks Anthony.

Policyholder Review №122

I had the BEST experience with Jose and Anthony! They were very knowledgeable and quick. Even though it was all over the phone, they answered all my questions and I was able to get a new policy right away. You guys rock and thank you so much!

Company Details
  • 3 photos
  • 122 reviews
  • 4.9 A.M. Best Rating
  • Claims Hotline: +1 503-831-7029
  • Official Website: https://locations.freeway.com/freeway-insurance-salem-or-97302?utm_source=google&utm_medium=GMB&utm_campaign=online_directories&utm_content=VFSAL
  • Corporate Headquarters: 3405 Commercial St SE Suite 160, Salem, OR 97302, United States
  • Geo Coordinates: 44.906166899999995, -123.04393449999999
Insurance Products
  • Auto insurance agency
  • Dental insurance agency
  • Health insurance agency
  • Home insurance agency
  • Insurance agency
  • Insurance broker
  • Life insurance agency
  • Motorcycle insurance agency
  • Renter's insurance agency
Business Hours
  • Monday: 8:30 AM–6 PM
  • Tuesday: 8:30 AM–6 PM
  • Wednesday: 8:30 AM–6 PM
  • Thursday: 8:30 AM–6 PM
  • Friday: 8:30 AM–6 PM
  • Saturday: 9 AM–5 PM
  • Sunday: Closed
Service options
  • On-site services: Available
Accessibility
  • Wheelchair-accessible car park: Available
  • Wheelchair-accessible entrance: Available
  • Wheelchair-accessible seating: Available