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Excellent customer service and great communication from the staff. Lori and Andrew always listen and show that they care and really want to help meet all of our needs and answer our questions. Lori recently helped me with a claim, she went above and beyond and made the process very simple for me. I greatly appreciate it!
I highly recommend this Agency for anyone who is looking for great insurance and excellent service. A+++
Daniel Rivera
Andrew’s office is very helpful and responsive. Working with the account representative, Lori, is always a pleasure. Whenever I have questions about filing a claim, she explains the process in detail and always takes time to respond to my follow up concerns. Would recommend this office!
We have had all of our personal and business insurance policies with Andrew’s agency for a couple years. Their services are exceptional. Andrew, Stephanie and LoriAnn are my main contacts. They are super responsive and professional. Also the rates for both, business and personal policies are very competitive.
I enjoy dealing with Andrew on my insurance needs. With Andrew and his team you always have timely and pleasant service. “Thank you so much for your excellent service
Would recommend Maribel to anyone who is looking for car insurance or home owners insurance. I work in the car business and have switched vehicles more times than I can count and she has always been literally 1 text message away with helping me switch my coverage. She provides excellent customer service and is extremely knowledgeable personable and responsive:)
Lori Germani, from the Andrew Perkin’s office at State Farm is a wealth of knowledge. She had spoke with us regarding a Home System Protection Coverage through State Farm for a small increase to the homeowners. We thought why not it is a small enough fee and we will probably never use it. We were wrong. Our water heater died around Veteran’s Day and we needed it replaced and we were dreading the cost. This turned out to be a good experience. This policy paid to replace the water heater and labor at a time before Thanksgiving and Christmas when money was tight. She processed our claim and personally reached out to the policy company and their representative and ensured everything was taken care of in a timely matter. Her personal care for their clients is amazing.
Maribel is amazing! She constantly finds me auto insurance with the finest coverage at the most competitive price. She also takes the time to explain the coverage I’m receiving. Her customer service is outstanding !
Recommended by a friend, spoke to Maribel Torres - Insurance Agent. She followed up & answered all my questions quick, matched my previous policy & offer me a bundle on home insurance with a tremendous cheaper rate on top of what I had. I am very happy & satisfied. Would recommend them to anyone that crosses my path.
Great to work with, always there when you need them.
Great Service. Very helpful.
Great service!
Excellent friendly customer service. Always available when needed no matter time of day. Always making sure you have the best policy and rates.
Very happy with the office and the customer service
Excellent customer service and great communication from the staff. Lori and Andrew always listen and show that they care and really want to help meet all of our needs and answer our questions. Lori recently helped me with a claim, she went above and beyond and made the process very simple for me. I greatly appreciate it!
I highly recommend this Agency for anyone who is looking for great insurance and excellent service. A+++
Daniel Rivera
Multiple decades and counting, happy with State Farm for my home and auto insurance coverage needs....Expect professionalism, courtesy and informative details on any questions and insurance needs...
I enjoy dealing with Andrew on my insurance needs. With Andrew and his team you always have timely and pleasant service. “Thank you so much for your excellent service
Lori is always so helpful! I always have my questions answered.
We have had all of our personal and business insurance policies with Andrew’s agency for a couple years. Their services are exceptional. Andrew, Stephanie and LoriAnn are my main contacts. They are super responsive and professional. Also the rates for both, business and personal policies are very competitive.
Wouldnt go anywhere else. Exceptional customer service and always there to help with any questions. Lori always explains any claims processes and make you feel at ease. Thank you for all your agency does for my family...
Andrew and his staff have been fantastic, going above and beyond for both my personal and business insurance needs answering my abundance of question. we talked so much he’s practically family
Every time I need something, whether its a quote or I just have a question; they always help me right away. Stephanie is especially polite and kind. She's the best! Would highly recommend Andrew and this office!
Andrew and his staff were able to answer all of my questions quickly and efficiently and they are a pleasure to deal with.
LoriAnn was awesome and helped me make an addition to my policy super fast and easy. I've only had good experiences dealing with this agency!
Andrew’s office is very helpful and responsive. Working with the account representative, Lori, is always a pleasure. Whenever I have questions about filing a claim, she explains the process in detail and always takes time to respond to my follow up concerns. Would recommend this office!
Maribel is amazing! She constantly finds me auto insurance with the finest coverage at the most competitive price. She also takes the time to explain the coverage I’m receiving. Her customer service is outstanding !
Would recommend Maribel to anyone who is looking for car insurance or home owners insurance. I work in the car business and have switched vehicles more times than I can count and she has always been literally 1 text message away with helping me switch my coverage. She provides excellent customer service and is extremely knowledgeable personable and responsive:)
Mari was absolutely amazing in assisting me. Knowledgeable, friendly, and customer service driven. I highly recommend her!
Lori Germani, from the Andrew Perkin’s office at State Farm is a wealth of knowledge. She had spoke with us regarding a Home System Protection Coverage through State Farm for a small increase to the homeowners. We thought why not it is a small enough fee and we will probably never use it. We were wrong. Our water heater died around Veteran’s Day and we needed it replaced and we were dreading the cost. This turned out to be a good experience. This policy paid to replace the water heater and labor at a time before Thanksgiving and Christmas when money was tight. She processed our claim and personally reached out to the policy company and their representative and ensured everything was taken care of in a timely matter. Her personal care for their clients is amazing.
I’ve been with State Farm for nearly 20 years now and Lori Germani has always helped me when time came and couldn’t be happier with the service of State Farm overall!
Maribel is a wonderful agent she goes above and beyond to make sure she finds the best deal to get you cover. Her customer service is like no other. I like the fact the she is upfront and what you see is what you get. You can feel confident she has your best interest at hand and she doesn’t do or add on anything without your permission. Definitely a trustworthy agent!
Maribel es una agente maravillosa, todos en la oficina son muy amables. Definitivamente lo recomiendo!
Personal muy agradable y bien informado. Respuestas rápidas a todas mis preguntas.
Best Insurance Agency in Lehigh Street and Allentown, Agents that you can trust. Ask for Maribel when you call this office ! ⭐️⭐️⭐️⭐️⭐️ “THE BEST”
I came to this agency because my insurance was too high and Maribel help me to find the same I have and cheaper. I recommend this place. Keep the good work and thank you.
Mari Torresc is the best agent in the business
very nice place,. workers are nice and helpful.!☺️
Lori helped me out staying late after hours to help me add a new vehicle. I appreciate the amazing customer service!
Recommended by a friend, spoke to Maribel Torres - Insurance Agent. She followed up & answered all my questions quick, matched my previous policy & offer me a bundle on home insurance with a tremendous cheaper rate on top of what I had. I am very happy & satisfied. Would recommend them to anyone that crosses my path.
Great customer service!! Awesome team🙌 special thanks to Maribel Torres she went above and beyond for our family😀.
Call with a question and get the answer. Steph is great! She’ll give you the information you need accurately and in a timely way. I was buying a car and needed the insurance documents quickly. She came through!
I actually landed Andrew as my insurance agent by accident. 13 years ago I tried getting motorcycle coverage through USAA, only to find out they weren't taking on new bike policies. Then I contacted the State Farm agent my mom uses, but got the run around and lackluster treatment from them, so I looked for an agent closer to me. The closest office was a location in Emmaus. So I call them and was connected to Andrew. Needless to say, he's the only agent I've dealt with for the past 13 years for a reason. Great guy who isn't going to give you the run around and is honest with you. Give him a shot, you'll be glad you did.
Very good experience. Stephanie Fick patiently answered all my questions and assured me that everything will be ok.
I recently took advantage of the savings available by getting the Drive Safe app for my smart phone. In my early 70's, the simple installation directions were just a tad opaque to me. In a very short time and with great humor, Stephanie had me on my way.
The app rated my driving. It was helpful to know that I'm a good driver.
I've had State Farm for decades! The whole office staff has always treated me extremely well and courteously. They are always helpful - especially the time I ran into a downed tree just around a corner. The tree won that battle, but State Farm made the experience tolerable.
This agency gets top kudos from us. Lori was knowledgeable and spent a great deal of time working with us to ensure we have proper coverage on our vehicles and our house. She answered our myriad questions and gave us enough information to make choices that fit us and meet our needs. No high pressure, very friendly, and we appreciate that this agency looks out for its customers.
This agency has been so wonderful to our family after the passing of our Father. They have gone above and beyond to help with anything we needed. Thank you all! Especially Lori!
Stephanie Fick is such an amazing rep! She answers quickly, is understanding, and is very clear. I just bought my first home not too long ago so I did a bundle with my current auto and homeowners insurance and was confused on the payments. She broke it down to every change and discount (thanks for the birthday discount!💗). Truly an amazing rep, Stephanie you are the best!!
Lori did an awesome job helping me with my Towing situation and getting it resolved, and quickly! As always State Farm keeps us satisfied! We’ve been loyal customers for 40 years and counting, this is why! Thank you Andrew, Lori and staff!
Iv had Andrew as an insurance agent for quite a while now and I could not be happier his office is always accommodating and ready to help regardless my need
Great customer service!, I needed info sent to me while I was on vacation and Stephanie F. got right on it!! Thank you!
I've had State Farm Insurance for many years, both for car and home. I just called today to get a copy of my car insurance card e-mailed to me. The agent with the Andrew Perkins' office helped my immediately. I had a copy in my e-mail within 5 minutes! And thanks to the person at the Frank Armetta who found my account and transferred me to Andrew Perkins' office.
Moise was great to work with!
Always helpful and always available. Stephanie makes my life easier and gives me peace of mind. Definitely a professional who cares for the customer. The customer service I receive is the best in the industry. I highly recommend them!
Andrew was knowledgeable and very responsive!
Great experience meeting with Andrew to review our state farm insurance needs. Andrew took the time to explain specifics as well as give insite to making changes to my and my wife's current insurance plans. Andrew has been a blessing instructing us how we can get the most out of what plans are available.
Andrew is the man!! Always comes in clutch.
My wife and I have used Andrew Perkins for almost 10 years now. He is a top notch insurance agent. We are not the set it and forget it type. We're always cycling through cars and moving. I wouldn't consider ANY other insurance agent. When it comes to insurance I don't sweat at all, a quick email to Andrew and he's got my stuff updated. Over the years I have unfortunately had a number of claims on the auto insurance side and on my homeowners insurance. Andrew has never let me down and when stuff hits the fan I have always had the coverage I needed for insurance to be the last thing I need to worry about when going through tough times. Andrew not only is efficient and skilled at setting up our policies he has always just been a great person and he really cares about his customers.
Andrew rocks! He's always gets me the best prices around on my families car insurance and renters insurance and he takes the time to make sure we understand the coverage we're getting. He always gets back to me right away and makes his customers a priority.
I use Andrew for the insurance policies on my rental portfolio. He really knows his stuff when it comes to liability coverage. I rest easy knowing that my business and personal assets are well protected based on the policies he's put in place. Andrew works hard to get us the best pricing on our policies. He even put us in contact with another insurance provider once when he knew that State Farm pricing was too much for a particular flood policy. You can trust that Andrew has your best interest at heart. Using Andrew for insurance has saved us a ton of money not just in premiums but when I need to act fast when buying something new I can count on him to have quotes back super quick which helps me put our best offers on the table right away. Andrew had been invaluable to my business and I am lucky to have him on my side!
Been using Andrew for all my insurance via State Farm for years now. Never had any problem and he's always been willing to help talk through any questions or concerns with a phone call.
- 3 photos
- 62 reviews
- 4.9 A.M. Best Rating
- Claims Hotline: +1 610-628-3288
- Official Website: https://www.allentownsf.com/?cmpid=vabykv_blm_0001
- Corporate Headquarters: 1605 Lehigh St, Allentown, PA 18103, United States
- Geo Coordinates: 40.577912999999995, -75.47912199999999
- Insurance agency
- Auto insurance agency
- Home insurance agency
- Life insurance agency
- Renter's insurance agency
- Monday: 9 AM–5 PM
- Tuesday: 9 AM–5 PM
- Wednesday: 9 AM–5 PM
- Thursday: 9 AM–5 PM
- Friday: 9 AM–5 PM
- Saturday: Closed
- Sunday: Closed
- Wheelchair-accessible car park: Available