D E Cressman Insurance Agency Inc.

2310 Walbert Ave, Allentown, PA 18104, United States

D E Cressman Insurance Agency Inc.
Company Overview

D.E. Cressman is a family-owned and operated insurance agency with over 60 years of service in the Lehigh Valley and areas in Northampton County. We are based in Allentown, close to Easton, Bethlehem, Emmaus, Whitehall and Quakertown. Our priority is providing excellent customer service all while offering the most competitive rates in the area. Our experts will make sure your needs are taken care of with the following types of policies:

•Auto Insurance - We use Erie Insurance for those looking to insure their automobiles. It is a reliable and affordable and offers a variety of options.

•Home Insurance - We use Erie's HomeProtector Insurance to insure the homes of our customers. This policy includes over 50 extra protection features.

Office Locations
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Policyholder Reviews
Policyholder Review №1

We have all of our insurance policies with Cressman!!! I have had them for years . I am very pleased with them

Policyholder Review №2

When I was looking for auto and homeowners' insurance, I had the good fortune of calling upon the D.E. Cressman Agency to request a comprehensive review of my insurance needs. I had the pleasure of meeting with Allison and couldn't be more pleased with the professionalism, knowledge and overall experience that she afforded me. Allison displayed a sincere and genuine commitment to assisting me to find appropriate, personalized insurance solutions. She patiently took her time in explaining every detail along with all available options. I left my initial meeting feeling confident in both my insurance choices as well as in my decision to initiate a relationship with the D.E. Cressman Agency. Clearly, what makes D.E. Cressman a cut above the rest is their obvious concern for their clients and a genuine dedication to providing personalized customer service. It is without reservation that I recommend the D.E. Cressman Agency for all of your insurance needs.

Policyholder Review №3

Absolutely awesome experience! The price is right and the service and help from Cressman was top of the line!! Rob walked me through everything and answered all of the many questions I had for him about switching over, to cancelling my old policy, to just general questions about my new policy. He matched my coverage from my old policy and provided suggestions and broken everything down for me as well. My coverage is better than before and then some! Absolutely fantastic experience!! High highly recommend!

Policyholder Review №4

D.E. Cressman insurance came to the rescue when Geico absolutely JACKED my car insurance with zero claims and zero infractions. They also got me a better rate on my homeowner's insurance. Rob and Allison answered every question , got all of my documents in order and saved me over $800/year. Can't ask for better service !

Policyholder Review №5

Policyholder Review №6

The Cressman agency is focused on helping people get the right coverage for you. They've been there for us for years now

Policyholder Review №7

I have been with Cressman insurance for 50 plus years.
Have my homeowners and car insurance and when I had claims always helpful 100%.

Policyholder Review №8

D E Cressman Insurance has been very good to us. Not only were we able to consolidate insurance providers, but we were actually able to get a better rate and increase our coverage overall. Are you sick of overpaying for insurance premiums? Give this friendly office a call and see if they can help!

Policyholder Review №9

Absolutely great experience with the Crew at Cressman. I have been wanting to stop in to check what they could offer for quite some time but never made the time. When I finally got off my butt and stopped in. They were extremely friendly, knowledgeable, interested in my needs and answered all my questions. And not only did they give me better coverage for less money, they gave me better coverage for HALF of what GEICO was charging me. I have been telling everyone my story and highly recommend everyone to see what Cressman Insurance can do you for.

They cover my vehicles, RV, ATV’s and home.

Policyholder Review №10

Just switched car insurance to them
Great service all good so far

Policyholder Review №11

They could not help me

Policyholder Review №12

Dan is the man! I have my home and auto insurance with them for years. The whole staff is friendly and professional. Always s pleasure dealing with them!

Policyholder Review №13

I’ve been a client for a long time and my experiences here, have always been great. Your people all exhibit professional service coupled with pleasant helpful attitudes. I highly recommend Erie and especially The Cressman Agency!
Keep doin what you’re doin!

Policyholder Review №14

Great customer service! Staff is always positive, friendly, and easy to work with.

Policyholder Review №15

I have car and home owners insurance with D E Cressman. I've been with them for many many years. Fantastic people. A few yrs ago my son was leaving for the Marines. I was a wreck. The owner took time to talk with me and try to make me feel better. Super sweet guy. The ladies who answer the phone are sweet and always helpful. Prices are fair but I do have price lock so my rates haven't changed. THANK YOU FOR THAT!!!!!

Policyholder Review №16

Policyholder Review №17

Great customer service and a ton of savings!

Policyholder Review №18

Great people

Policyholder Review №19

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Policyholder Review №21

They were accommodating and insightful

Policyholder Review №22

Amazing people and company...they took care of my parents and have also done awesome in helping me and my family! Highly recommend using them for insurance!

Policyholder Review №23

The staff and service at the DE Cressman Insurance Agency Inc. is vastly superior to all other insurance companies I've used in the past. I highly recommend using this agency for all of your insurance needs because they continually go above and beyond for their customers and treat you like family!

Policyholder Review №24

Excellent service so far, been trying not to change insurance companies but it was 3 years with the last one and they saved me about $40 with switching over. It does make a difference.

Policyholder Review №25

Dan Cressman and his team do everything right. Information when signing on through and including a loss. I was very impressed with the reaction time when our main tree went down and totalled our car! This could have benn a bad experience but it was not. I am impressed!!!

Policyholder Review №26

I was in contact with Maryann Paluch via email throughout the auto/home insurance process. She responded in a timely manner and answered all of my questions. I was able to easily contact her via email and could expect a response within 1 business day. Coming from another insurance company, the service I have received thus far from Maryann at D.E. Cressman is impressive. The price for our auto/home insurance was cheaper than the other company we originally had.

Policyholder Review №27

Mrs. Durnin is the best! She answered all of my questions and provided me with exceptional customer services! I was so pleased with the amount of care I received. She was attentive to my needs and took care of me like I was part of her family! She made this process so easy and took care of everything!
She is fantastic!

Policyholder Review №28

BEEN WITH THE CRESSMAN INSURANCE GROUP FOR OVER 45 YEARS, GREAT CUSTOMER SERVICE, GREAT STAFF

Policyholder Review №29

Awesome experience. Saved over $1400/year on home and auto insurance that was equal to or better then my old insurance.

Policyholder Review №30

A very caring family owned company. They will always stand by you in your time of need!

Policyholder Review №31

Called Dan Cressman for a quote on Home & Auto. Steffanie called back within ten Minutes to get my details. Within an hour I had a quote and saved Over $100.00 on my Homeowners insurance.

Policyholder Review №32

Great service, human interface, highly recommend

Policyholder Review №33

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Policyholder Review №37

Always keeps me up dated about programs. ( Erie your turn). Enabled me to get lower rates too. Allison is a keeper!!!

Policyholder Review №38

My wife spoke to a helpful representative of your company. Besides being helpful, she was kind and courteous and thorough, something you don't see much in todays customer service. She was very pleased with the outcome and she referred our neighbor to your agency, and she was very please with the outcome as well. We will continue to refer clients. Thank you

Policyholder Review №39

The most professional, efficient and hard working team in the Lehigh Valley! They offered great rates, excellent customer service and prompt attention to any and all questions or concerns I've had.

Policyholder Review №40

We LOVE Cressman Insurance and we love that they are a local business. We unfortunately had 2 accidents in the past 6 years, neither were our faults. Within minutes to reaching out to Dan Cressman he got back to us. His first comment.....is everybody ok! They really do care about their customers. They are attentive, caring and know insurance. They are also great supporters in our community. That's why we choose Cressman Insurance!

Policyholder Review №41

Excellent, friendly service! They actually answer the phone when you call! I am paying much less money for much, much more coverage than I had before! I am getting auto , renters, and life insurance for less than I was paying for just auto insurance elsewhere!! Cannot say enough good about them!!

Policyholder Review №42

Policyholder Review №43

Always knowledgeable, pleasant and timely service.

Policyholder Review №44

Policyholder Review №45

Professional and quick!

Policyholder Review №46

Policyholder Review №47

Professional, courteous and friendly associate.

Policyholder Review №48

Great service! Dan and his team are patient, responsive, and super knowledgeable. I highly recommend!

Policyholder Review №49

Policyholder Review №50

Cressman was great to deal with. I spoke with Allison, gave her our information and had quotes very quickly. The quotes were extremely competitive and better than our prior insurance company. Additionally, I'm not getting bombarded with emails and phone calls soliciting us for more business or referrals which was a huge issue with our last insurance company. So far we are very happy and have already recommended them to others.

Policyholder Review №51

Policyholder Review №52

Just simply the best insurance agency in the Lehigh valley

Policyholder Review №53

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Policyholder Review №56

Just switched from another insurance company to Cressman on Walbert Ave in Allentown. The previous company was not rated as high as Erie Insurance, so I decided to switch. To my surprise, the prices were competitive with my previous carrier. Then Cressman was extremely helpful, friendly to deal with, and a pleasure to discuss my needs. My insurance is quite complicated and extensive, but that did not seem to matter. Allison and Kim were super helpful with everything. I hope never to have to use the insurance services, but time will tell how easy that will be. I would rather not find out..... Allison and Kim are highly recommended to deal with.

Policyholder Review №57

Allison was excellent! Professional and very timely with information.

Policyholder Review №58

dear mr cressman, you have an exceptional team which translates to exceptional service. thank you! mdreuber

Policyholder Review №59

Excellent customer service and knowledgeable staff. Very friendly and courteous! Quick turnarounds on quotes and when you need them for a claim, Cressman Insurance works with you every step of the way! Best insurance company in the Lehigh Valley, that’s why my wife and I have been with Dan Cressman Insurance for nearly three decades! Would highly recommend Cressman Insurance to friends and family.

Policyholder Review №60

Welcome to 2019! Cressman Insurance Agency was able to get me in and out the door in under an hour (probably closer to 30 minutes) as a new customer looking for renters and auto insurance policies. I worked with Allison, who was clearly very versed in her trade.

I would highly recommend Cressman to anyone looking for a great agency or for those who have been burned in the past by fly-by-night agencies.

There is ample parking, the office feels very warm, and there's a fish tank you should probably check out while you're in the office as well.

Thanks for the great service!

Note: bring your bank account's routing and account numbers with you for ease in setting up payments.

Policyholder Review №61

I have had two instances when I needed your help. Your agency was very responsive. I could not have asked for more.
Plus, you are available when I call with a question.

Policyholder Review №62

D E Cressman insurance agency gives you the best and personal attention in every matter you bring to them. Very friendly and informative staff!! They have a vast knowledge of insurance needs and provide you with the appropriate coverage and never try to oversell themselves or their services. Great local family company and most important they are there to help you whenever you call and not a computer automated system ,you actually get to talk to a human unlike most companies. I highly recommend Cressman for all your insurance needs!! We have auto home and life coverage with them and are very pleased.Not to mention they have the best TV advertisements !!

Policyholder Review №63

Everyone is always helpful and friendly whether we are calling on the phone or walking into the office. You also give us your honest opinion on the best insurance options for us.

Policyholder Review №64

we moved from Liberty Mutual to D E Cressman about 5 years ago because of price and service. Had a claim and they handled it without an issue. Dan also advised us on what our insurance coverages should contain. Very professional agency. We recommend highly!

Policyholder Review №65

Wonderful place to belong to.

Policyholder Review №66

I had a great experience at Cressman Insurance. The staff was very helpful and offered a quick turnaround on my insurance quote.

Policyholder Review №67

Policyholder Review №68

We have been long time clients with the Cressman Agency. They cover all of my auto and homeowner's policies. The service is always outstanding and rates are hard to beat. If needed they call back quickly, and always resolve any issues. As far as homeowner's they have ensured that I am fully covered. I know if I ever need them, they will be there to help me along the way. I strongly recommend them.

Policyholder Review №69

We have been with D.E.Cressman for years and now our son is now also insured through them. They are always professional, kind, and willing to help. When they say they will get back to you, send you an email... they always do. No matter how many questions we have had, how many changes we have made... they are always on top of things and are very friendly. I recommend them to everyone I talk to about insurance. They are amazing!

Policyholder Review №70

I've been with D E Cressman since I'm 16 on my parents insurance and have had my son on mine. Always fast courteous service!

Policyholder Review №71

Staff is friendly and knowledgeable, and always quick to answer any questions and calls. We use D E Cressman for all of our insurance needs and always have a great experience.

Policyholder Review №72

We have been policy holders with Dan for over 20 years. We started with auto and as our needs changed, added home and life. I try to meet with Dan every other year, or so, to review our policies. Dan always takes the time to ask questions to see if we’ve had any life changes. Then, if our needs have changed, may recommend products or changes to our policies. I’ve never felt pressure to make changes or add products, but always appreciated his insight and recommendations.

Policyholder Review №73

I have had Cressman Insurance handling both my personal and my business insurance for many years. They have always exceeded my expectations. I feel as though I have a business partner who truly cares about our success and has offered some excellent advice in the past ... not only insurance related advice, but even help with other business issues by linking us up with other businesses and individuals that he deals with. I would never even consider switching to another company. Price is certainly an issue and they have always been very competitive but the service that backs it up is like gold.

Policyholder Review №74

My family and I have been with Cressman Insurance for well over 30+ years, and have had nothing but great service! And in the very few times we needed to call them for assistance and/or help, they have always been there for us.

Policyholder Review №75

Effective customer service experience since day one...

Policyholder Review №76

Cressman Insurance is great!! very friendly people!

Policyholder Review №77

Policyholder Review №78

Policyholder Review №79

You cannot get a better insurance company than Cressman/Erie Insurance, no one can beat their rates or their service! I have been with Erie since my teenage years (and that was a loooong time ago), switched several years back because my employer's insurance company came in with a lower rate, yeah for a year, and then their rates went up, up, up, and when we had issues they were HORRIBLE!!!! Returned to Cressman/Erie Insurance and I will not switch again to make the same mistake twice! All three of our children are adults and they all use Cressman too. My girl is Kim, but there are others there that will take care of you. :)

Policyholder Review №80

Wonderful group of people to work with. Always available to answer any of your questions! I am always recommending them to my friends and family.

Policyholder Review №81

Nightmare. The treatment this agency doles out to customers is unspeakable. Irritated, inept staff who literally don't know what they're talking about. A completely non responsive owner is very disappointing. You'd think he would care about his own business and want to resolve issues that make people leave.

Company Details
  • 4 photos
  • 81 reviews
  • 4.9 A.M. Best Rating
  • Claims Hotline: +1 610-433-1568
  • Official Website: https://www.choosecressman.com/
  • Corporate Headquarters: 2310 Walbert Ave, Allentown, PA 18104, United States
  • Geo Coordinates: 40.6166486, -75.516272
Insurance Products
  • Insurance agency
  • Auto insurance agency
  • Home insurance agency
  • Insurance company
  • Life insurance agency
  • Motorcycle insurance agency
  • Renter's insurance agency
Business Hours
  • Monday: 9 AM–5 PM
  • Tuesday: 9 AM–5 PM
  • Wednesday: 9 AM–5 PM
  • Thursday: 9 AM–5 PM
  • Friday: 9 AM–4 PM
  • Saturday: Closed
  • Sunday: Closed
From the business
  • Identifies as women-owned: Available
Service options
  • Online appointments: Available
  • On-site services: Available
Accessibility
  • Wheelchair-accessible car park: Available
  • Wheelchair-accessible entrance: Available
  • Wheelchair-accessible seating: Available
  • Wheelchair-accessible toilet: Available
Amenities
  • Gender-neutral toilets: Available
Crowd
  • LGBTQ+ friendly: Available
  • Transgender safe space: Available