Ideal Concepts, Inc.

842 Hamilton St Suite 800, Allentown, PA 18101, United States

Ideal Concepts, Inc.
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Policyholder Reviews
Policyholder Review β„–1

Policyholder Review β„–2

Policyholder Review β„–3

Michael Mendenhall made the dreadful task of Insurance hunting very pleasant. This was by far the best experience obtaining new coverage that I have ever had. Thank you! :-)

Policyholder Review β„–4

So thankful for Mr. Shumway, always a pleasure working with him and understanding my health coverage options. Very patient and knowledgeable gentleman. I never feel rush when reviewing my my options for my health care. THANK YOU MR. SHUMWAY for giving this mom peace of mind with my health coverage. Blessings & good health for you sir.

Policyholder Review β„–5

Taylor Dileo is amazing , she answered all my questions about my coverage!! Thank you 😊

Policyholder Review β„–6

Tommy Perez was very professional and answear all the questions we had. and found what we needed
Thank you,
Tommy

Policyholder Review β„–7

Ryan Check was super helpful!

Policyholder Review β„–8

Thank you Ms Trinity for all your help you were also with helping me solve my issues thank you so much again it was pleasure

Policyholder Review β„–9

Policyholder Review β„–10

Signing up for health insurance via Ideal Concepts was effortless! The interface was easy to use, and I enjoyed the clear, straightforward information. It made what would normally be a difficult process seem much more achievable.

Policyholder Review β„–11

I was surprised by how quickly Ideal Concepts handled my health insurance. It was everything done online, and their personnel was really helpful throughout!

Policyholder Review β„–12

We had the best company, excellent response, and the nicest experience.

Policyholder Review β„–13

I would like to express my appreciation and thanks to the backend services for insurance claims and policy servicing. They have provided me with amazing services, so I urge you all to go check them out and depend on them for all your insurance needs.

Policyholder Review β„–14

The crew goes above and beyond at every turn and is undoubtedly knowledgeable. Without reservation, I would suggest them.

Policyholder Review β„–15

Before, health insurance choices were confusing and difficult to understand. But thanks to this company, it's now easy and painless. Their website is simple to use and their agents are always there to help. Choosing the right plan is now as easy as taking a leisurely walk through a park!

Policyholder Review β„–16

Stuart Tischler can not be beat! He is the absolute best. He got me insurance I could afford and it is good insurance. Thank you Mr. Tischler

Policyholder Review β„–17

This company rocks.

Policyholder Review β„–18

Don goes above and beyond everytime to best suit your needs for insurance. He has been so helpful!!!

Policyholder Review β„–19

Stuart Tischler was so awesome I was having a terrible day trying to find insurance and I had just got off the phone with someone who just sounded like he was scamming me but than I talked to Stuart and he was the best insurance agent I have ever talked to he explained everything so I understand it and was so friendly. I want everyone to know how great he is and I would recommend him to anyone and everyone looking for insurance. Absolutely the best. Thank you Stuart

Policyholder Review β„–20

Policyholder Review β„–21

I have to tell you Mr.Needman was AWESOME!!!!
I just wanted to say that this License Agent is Fantastic because the way he approached to me and the explanation πŸ˜€ was just unbelievable.
I gave him 5 because you sent me that score rating
but honestly he deserves a 15.
God bless this Wonderful Nation the United States of America

Policyholder Review β„–22

Jennifer called me could never get life insurance from anybody else because I suffer from MS but she was able to get me a policy for $100,000 which is awesome cuz now my funeral expenses and stuff will be covered plus it'll leave some money behind for my first granddaughter that was just born when she becomes an adult. Thank you for being there for me and helping me with life insurance.

Policyholder Review β„–23

The agent I spoke to was wonderful! They helped me find a policy that suited all my needs and was well within my budget. I’m so happy they called me up out of the blue! (and I never thought I’d be saying that about a sales call!)

Policyholder Review β„–24

Called them up for a quote and I got one in less than 10 minutes – now that’s the kind of service I can get behind!

Policyholder Review β„–25

Policyholder Review β„–26

Mark was awesome, he helped me to with everything I wanted to know, he explained everything so I could understand it.
Thank you!
Sheila Rowland

Policyholder Review β„–27

Matthew Brown was one of a dozen agents who recently called me about Medicare. In less than a minute he gave me the most useful information I have received. Don’t waste your time with the others, Matthew is precise and knows what he’s talking about.

Policyholder Review β„–28

My agent is Mrs.Joy Prier ext. 6002 , Absolutely love this woman she went over everything twice with me explained everything did what was best for me instead of a cookie cutter, She was extremely kind and professional & was extremely patient with me in my condition I really needed that, if I still owned a company I would hire her on the spot, she is a keeper, retired business owner

Policyholder Review β„–29

Today I was helped by Mr. Thurston. He was beyond helpful and kind and went above and beyond to help me with get the proper policy for my specific situation. I am beyond grateful. It was actually a pleasure and I look forward to doing business with him in the future..Thanks again!

Policyholder Review β„–30

Amy was fabulous in helping get the best health insurance there is for me! Highly recommended.

Policyholder Review β„–31

Rachel was wonderful she explained my dental and eyeglass prescriptions and everything I needed far as my medicine was concerned she took care of everything I needed wonderfully and asked all the right questions Rachel had a wonderful personality was very very friendly and came up with solutions for my problems are
Thanks Rachel

Policyholder Review β„–32

I'll will give Jennifer Wragg 5 stars, she was very helpful.

Policyholder Review β„–33

scam scam scam be careful

scam scam be careful they are not
real insurance company

asked them license number to find the
facts
they not going to pay any premium . they don't even have
legal address or headquarter address in their website . all this
sign clarify about fishing business. i am manjeet this
Shawn McHenry call me and
scam me with the fake identity that he calling from life insurance
company . he saying he calling from Amalgamated Life
Insurance company .that mis leading the identity to sail the
insurance . they are nit legal insurance company . he sail me the
life insurance plan and told me all documents will be arrive in
mail within week. i asked him if he work in life insurance
company Amalgamated Life Insurance company and he said
yes. after payment i asked him all paper work again and he say
wait . i asked him in email to send me the legal information of the
his company like license number . he did not send me and told
me to wait . today when i receive the document in mail it saying
this is not insurance card . so today i find out this is a scam ,
they don't have legal license or permission to sail insurance in
USA they are not Amalgamated Life Insurance company , they
are lying to use that company name . i call Amalgamated Life
Insurance company to find out if my policy is active with them
and they informed me no . so it is very clear this people fail to
provide any insurance document . also when i asked them to
cancel and refund my money they keep argument with me . that
show clear also any legitimate company don't do that . they are
not refunding my money . they took $ 50 + $ 70 from my account
and did not provide me the real insurance card or document
where i can verify my policy . most legitimate insurance company
have 30 days time if any reason customer not satisfied they
refund full amount . this company is fake and scam people . they
using other company name

Policyholder Review β„–34

My agent, Gary Grasso has been amazing to work with. He is very responsive when I have questions and it felt like I was talking to a friend when I originally was looking for insurance. He was very professional and knowledgeable and I would definitely recommend him to everyone!

Policyholder Review β„–35

My agent, Marjulee Colon, is wonderful. She always takes the time to explain everything as many times as needed. Very thorough and awesome to talk to. My second year with her with hopes to have many more. She is a delight.

Policyholder Review β„–36

Policyholder Review β„–37

Policyholder Review β„–38

I was having issues with my medicare health plan ALWAYS wanting to provide or deny services and or medications based on referrals or prior authorizations...for EVERYTHING and violating the maximum time period to make a decision which 95% was a denial. I called Denise Floyd and it was worth the phone call. The nightmare was finally over.
THANK YOU JESUS!!!! I stated what I had and wanted to keep (Doctors, Silver Sneakers benefits and the Nifty After Fifty Physical Therapy services currently using) plus get dental services so desperately needed that wouldn't cost me 20-30K out of pocket expenses...well I got that and vision, hearing and transportation services. Like I said
THANK YOU JESUS!!!----YOU are the source who provides through others the resources. Thank you Denise Floyd❀

Policyholder Review β„–39

Please run from this opportunity. Don’t waste your time or money. They ask you to spend almost 1,000 promising that you will make lots of money. That’s a lie what you get is stale leads ,and customers cursing you out. The products they sell is horrible and are very expensive. Just a joke I got played.

Policyholder Review β„–40

Deb Swider was great to work with. I highly recommend going through her. She was professional and clear when communicating what was covered. She asked great questions to get me a personalized quote and set me up with a great deal on insurance. Thanks Deb!

Policyholder Review β„–41

What wonderful customer service! I usually hate phone calls like this, but with this company I didn’t - it was such a pleasant experience! The man who helped me on the phone was so patient and answered EVERY ONE of my questions ( and believe you me, there were a lot haha). I am so excited to have such great health insurance now! Thanks Ideal Concepts!!! Cheers!

Policyholder Review β„–42

Tim was very pleasant to work with, gave us a good understanding of the plans and cost options.

Policyholder Review β„–43

Great company and awesome service Ken was very helpful and took the time even on Sunday, as my schedule is pretty busy,is the first time I use this company and planning to stay with them thank you!!!

Policyholder Review β„–44

I am very happy I spoke to someone from this company. They were not pushy and they were very kind. My situation was a little different but they were up for the challenge and guided me through the process of finding the right insurance for me and my family. I appreciated their knowledge and explanations of terms that I wasn't very familiar with. I would recommend this company to anyone looking for insurance needs especially if in California. I will definitely use this company in the future. They are truly the best!

Policyholder Review β„–45

WARNING!!!

Have nothing to do with this company or their product SureMed.

The personnel that work for this company lack basic human compassion and are unable to be reasoned with.

I paid for their service every month/ in full AND never even filed a claim.

They managed to swindle me out of money. Cost me a $100 to learn this lesson, my mistake, never again AND I am warning you to stay far away from this company and ANY product or service they offer!!!

Horrible!

Policyholder Review β„–46

Great place that works hard to find you the best health insurance on the market!

Policyholder Review β„–47

Company Details
  • 4 photos
  • 47 reviews
  • 4.7 A.M. Best Rating
  • Claims Hotline: +1 610-740-0000
  • Official Website: http://www.idealconcepts.com/
  • Corporate Headquarters: 842 Hamilton St Suite 800, Allentown, PA 18101, United States
  • Geo Coordinates: 40.6011915, -75.474837
Insurance Products
  • Insurance agency
  • Health insurance agency
  • Life insurance agency
  • Software company
Business Hours
  • Monday: 8β€―AM–5β€―PM
  • Tuesday: 8β€―AM–5β€―PM
  • Wednesday: 8β€―AM–5β€―PM
  • Thursday: 8β€―AM–5β€―PM
  • Friday: 8β€―AM–5β€―PM
  • Saturday: Closed
  • Sunday: Closed
Accessibility
  • Wheelchair-accessible car park: Available
  • Wheelchair-accessible entrance: Available