I totally love this place. Donna was absolutely amazing. She was so helpful, and knowledgeable about a weird case I had. After making a few stops to different places, she immediately recognized my issue and solved it immediately. Highly recommend this agency.

I went here today to have my photo taken for my driver’s license and the lady who took my photo was so nice. She made me laugh so hard, which I really needed today. My first picture was hilarious, so we did a retake. We couldn’t stop laughing and talked about Mama’s Family and Carol Burnette since I brought up an episode on Mama’s Family where Mama was at the DMV and had a silly picture taken just like me. 🤣 I highly recommend this place.

Catherine was super helpful. When PennDot wasn’t very helpful, she got my DL issue sorted and resolved in 15 minutes. I should’ve went to Yurconic to start. 5 star service!

This office is SO much easier than going to dmv locations. I went there with a camera card to get new ID, I stayed maybe 5-6 minutes and was done with it. The staff is quick and pleasant.

This is where I go to get my DL photo taken. They have a nice camera with a flash that makes all the difference. My first ever driver's license photo was taken at the Airport Rd PennDOT and they didn't use a flash and even worse, stuck me under hideous fluorescent lighting. I looked like a crackhead on my license for 4 years, so I'm very thankful for this location and their good equipment.

Easier and faster than the DMV. People are courteous too!

I have always gone to this John Yurconic to renew my license as it was quicker than going to the DMV. I decided to go over my lunch break at work today, BIG MISTAKE. I have never waited there as long as I did, I was there for 2 hours waiting to get my picture taken. There were periods of time where the staff wasn't even taking pictures, just fiddling around with the machine or on the phone trying to figure out a problem that had NOTHING to do with the photo center. At one point they went 20 minutes without servicing any customers. I just wanted to leave but at that point they were stuck on number 95 and I was 97 - how much worse could it get? Well the employee took my picture twice and when I got to the questions portion the system crashed (or something ???? i don't know) he had to take my picture a 3rd time and my hair was sticking up, which I'll now be stuck with for 4 years as this time I wasn't asked if it was okay like everyone else was. I understand he noticed I was in a rush (who wouldn't be after being there for 2 hours with a job to go back to??) but like come on man. He apologized for my wait but at that point I just did not care. This place needs to work on it's customer service and realize that there are other things that are more important than figuring out how to receive an order on the computer when there are at least 20 people waiting to get their licenses renewed. They also need to train their employees on the computer system and on how to troubleshoot the printer because a good 30 minutes were wasted with one employee trying to fix the laminating machine. All in all, I will not return - that is two hours of my life I will never get back.

Just needed a form notarized to give permission for traveling minor. Came to the desk and gave the document to woman. I told her I just needed a stamp; handed her my passport for verification. She stared at the form and started shaking her head side to side. She said there's no place to put a stamp on the paper. (On the bottom, there was enough space to park a school bus but also, there was a directive "notarize here").
I suppose she was hired because she was bilingual, nothing more.
I gathered my documents and exited. I drove a little up the road, on Hamilton; had the paper notarized and was out the door in less than 10 minutes.
I'm sure there are qualified people who work here who know more than just speaking Spanish. But I won't be back. The parking and trying to dodge speeding cars in that small lot is enough to keep me away.

Very quick service and friendly, helpful staff

Catherine was super helpful. When PennDot wasn’t very helpful, she got my DL issue sorted and resolved in 15 minutes. I should’ve went to Yurconic to start. 5 star service!

I went here today to have my photo taken for my driver’s license and the lady who took my photo was so nice. She made me laugh so hard, which I really needed today. My first picture was hilarious, so we did a retake. We couldn’t stop laughing and talked about Mama’s Family and Carol Burnette since I brought up an episode on Mama’s Family where Mama was at the DMV and had a silly picture taken just like me. 🤣 I highly recommend this place.

I totally love this place. Donna was absolutely amazing. She was so helpful, and knowledgeable about a weird case I had. After making a few stops to different places, she immediately recognized my issue and solved it immediately. Highly recommend this agency.

Easier and faster than the DMV. People are courteous too!

Good 🙏

This office is SO much easier than going to dmv locations. I went there with a camera card to get new ID, I stayed maybe 5-6 minutes and was done with it. The staff is quick and pleasant.

Outrageous exorbitant fees. Even extra fee using my bank card. I only patronized out of proximity. Employee rushed me along. If you're thinking about Yurgonic Agency, think again!!!!

This is where I go to get my DL photo taken. They have a nice camera with a flash that makes all the difference. My first ever driver's license photo was taken at the Airport Rd PennDOT and they didn't use a flash and even worse, stuck me under hideous fluorescent lighting. I looked like a crackhead on my license for 4 years, so I'm very thankful for this location and their good equipment.

Good people who help

I had a very good time here no waiting

Efficient and friendly for DMV services

I give Barbie and everyone at the branch a very good review, they handled my situationship professionally they are really funny and they're friendly ! You rock barbie ❤️

Misleading info. Called about getting an I-9 form witnessed, they said they could. Wasted time going in at which point they said no, we don't do that.

Did a wounderful job for me today and went above and beyond Thank both the lady’s in the front 5 stars !!!

You close at 430 on Saturday's. If I show up at 410 don't tell me we closing in a nasty way becuase you have 20 mins so pleas3 just do your job and take my photo that I now have for the next for years cuz I had my evil eyes on from being disrespected. And it was over 60 bucks. That's crazy. And I had to wait 15 days becuae it was a real ID. not just a regular dl. The place stinks like 1970

Donna saved my life and was very nice and patient with me and help me situation everything I had to get done. Amazing

I live in Lehighton and our local Dmv is a joke with very limited hours. I drove 45 min to renew my license here and was done in about 10 min.
The clowns responsible for running our state dmvs should study how this place operates!

All three ladies that assisted me were positive, friendly and helpful! Donna goes above and beyond with her service! American plaza location

I wanna give a special shout out to Ana!! She was such a great help. She was so kind and outgoing. Thank you so much for all your help today!!

Never on time. Barely staffed. Makes you wait in the parking lot for over an hour for even minor services like buying an EZ Pass. Terrible service.

I stopped in for a new driver's license. I was in and out in 20 minutes. Everyone was helpful friendly and professional.

The best place for your IDs situations, whom the founders of Yurconic are they are Awesome.

Liked it only thing i did like have to wait outside

Just needed a form notarized to give permission for traveling minor. Came to the desk and gave the document to woman. I told her I just needed a stamp; handed her my passport for verification. She stared at the form and started shaking her head side to side. She said there's no place to put a stamp on the paper. (On the bottom, there was enough space to park a school bus but also, there was a directive "notarize here").
I suppose she was hired because she was bilingual, nothing more.
I gathered my documents and exited. I drove a little up the road, on Hamilton; had the paper notarized and was out the door in less than 10 minutes.
I'm sure there are qualified people who work here who know more than just speaking Spanish. But I won't be back. The parking and trying to dodge speeding cars in that small lot is enough to keep me away.

I go to the one on American Parkway all the time

Nice employees. Went here to renew my license. Got my camera card online, walked right to the picture seat and was out in 10 minutes. Saved me a miserable trip to a DMV. Thanks!

Barbie is the bomb ! She handled a packed facility on her own like the pro peoples person she is. If more people in the motor vehicle industry were like her , things would get done as they should. Come here and ask for Barbie to assist you , you’ll be taken care of timely and greeted with a smile.

Would be nice if they answered the phone so I could ask what is needed for me to bring in to get a new state ID.

Regarding Services for getting a replacement Personalized Plate. Provided wrong information and almost costed me my personalized vanity plate. Rep was wrong about the services applicable for my situation.

I have a vanity plate from years ago that was $25 before they increased the price to almost $200 or whatever it is these days. I've had it about 10 years and it started to peel. Read online that I should be able to get a new one issued. But when I went here and explained my situation they started filling out the info for a lost or stolen plate and tried to tell me that I needed to apply for a new plate and that I wasn't going to be about to get the same plate I had before.

This was hard to believe since I still physically had the plate and it was just damaged. I ended up leaving and doing more research. Tried the Yurconic in Northampton and had a very knowledgeable rep that was able to fill out the right paperwork and it costed about $30 (I think) 2 months later I have my new license plate!

Please train the agents on this. Because even when I went to Northampton I ended up having to 'argue a bit with another rep that was going to handle my situation the same as Allentown. I was able to ask for the woman I spoke to over the phone and she took the time to explain the process to the lady that swore she was right and I was wrong.

I'm just so happy to have called around. Saved me $200 and allowed me to keep my Vanity plate.

Went and got title work done today and could not get a tag at the time. Was told by the lady working that I could get a tag later on at any notary with the papers she gave me. Tried to get a tag from 2 notaries and she didn’t give me the proper paperwork so now I’m out of a vehicle until the title comes from pen dot. Do not recommend.

Highly recommended! I pretty much don't write reviews but this group. is great. With them for most of the last 20 years, home, auto and health insurance. Don got me a great price on a great plan today

additional feedback?

Jennifer quinde. She was very professional. Her knowledge and customer service were second to none. Also her bilingual skills are a great assets to any company that provides direct customer service. She went above and beyond

The Yurconic Agency has been the only insurance agent that I've been totally pleased with. That is due in no small way to the incredibly attentive and professional diligence of Jose Garcia. As we often do, Jose and I were reviewing my auto and umbrella policies. Jose was back to me the same day and informed me that I could make a change which would save me over $600 per year. He made my day and I'm telling everyone in my retired circle to do a review with Jose.
Thanks for making Jose available to the public!

This was great. The staff was so nice and helpful. I'll be back.

The staff and faculty dealt with my insane small situation extraordinarily, they assisted me in the renewal process of my car and tags which helped me save lots of money from potential tickets and vehicle Impounding if not renewed. The process was long and grueling and I had almost lost hope the I wasn’t going to be renewed in time due to my papers not being mailed quickly but it did and for a great price, I updated my paper work. Thanks!!!

Had to renew my driver's license which had recently expired. The staff was friendly and very quick. I was in and out with my new license in a bit more than 15 minutes. Excellent experience. Thanks!!!

Excellent, customer service I was in & out. I want to recognize Barbie for her outstanding service and always keeping a smile on her face I am very satisfied.Thank you! so much I will be visiting again.

Barbie in this office is awesome! She’s always very helpful and always eager to answer any questions for her customers, and her attitude is simply the best. I will always see Barbie at John Yurconic for all my tag and title needs, and I recommend her to all my friends and family.

I've been here 3-4 times over the years to renew my drivers license (photo). I have never had a long wait, and the staff are pleasant enough. This is not the typical dreaded DMV experience.

The staffs are very friendly. We had to transfer two cars titles and the insurance had to change. The staffs help to call the insurance company and solved the problem. Highly recommend to everyone.

I’ve had a great experience there, the employees are very professional and efficient. Whenever I go I bring the proper paperwork and I’m in and out.

Regardless what other people have said the staff there we’re friendly and helpfulI . I get my camera card online. I show up, come in with it. 20 mins later I'm leaving with my new license. Staff is always friendly. Its a great place. I went there around 1 o’clock

My husband was extremely impressed and pleased by the polite professionalism of the staff at this location. Two thumbs way up!

Rude employees ask what you are there for, then interrupt you when you answer. Without even letting me tell her what I was there for she said "just go to the DMV. When I told her the DMV told me to go to this location she interrupted me again and then walked away

The gentleman named Edward was an absolute professional and a pleasure to be served by. The world needs more people like him and not just in PennDot positions but in general. I hope someone in power reads this and gives Edward the raise he so richly deserves.

Staff is SO RUDE. They have miserable people working there. African American lady in the front should get a new job because she’s so rude.

Always in and out within 15 minutes. I suppose it depends on the time you arrive, however I will pay the extra fees here to expedite my time spent any day. Highly reccomend

Regardless what other ppl have said. I've been coming here for the last decade to renew my license. I get my camera card online. I show up, come in with it. 5-10 mins later I'm leaving with my new license. Staff is always friendly. Its a great place.

I was so happy when I came in to this place at first. They had a nice welcome and very fast line that's way very much better than going to the DMV. I recently moved to PA from NJ and I wanted to transfer my title and registration and everything. They really took good care of me and had me pay about $300. I am fine with paying more than going to the DMV. However, it has been 6 weeks so far and I have not received my title nor new plates yet. When I called "Donna" she put me on hold for 20 minutes. I called back, she answered and said we are too busy, it is a rush hour "Without being sorry at all". I asked her about my issue she said that I can't help you right now you need to be here physically. So, I went there in about 5 minutes (I live super close). I was very surprised that there were only one guy sitting in the chair being served and another guy waiting. Anyways, it is not my job to educate the employees or pick them to do the job. So, after a loooong wait of TWO minutes in line, she asked for my documents and then she said that it had been sent and there is nothing we could do about it, you just have to wait or pay $20 for us to send it again... That is so frustrating, and the way she said it was unbearable. So, I calmly left the store and went back home to wait another 2 weeks but nothing arrived yet. I wish I went to PennDOT.

2 stars.

Update:

After speaking with Kim the co-manager I felt very satisfied. She explained everything that happened in sequence with a professional way and she took care of everything from her end. I really had to do nothing, just passed by the other day to pick up my new documents with no hassle. I wish everyone in that place was as professional, productive, and accurate as Kim. I have now received my plates, and title. I did not change my address or anything, it just this time I found everything in the mail. I recommend you contact the numbers given to you after you make a review and I am sure the managers will solve it to you.

4 stars.

I have always gone to this John Yurconic to renew my license as it was quicker than going to the DMV. I decided to go over my lunch break at work today, BIG MISTAKE. I have never waited there as long as I did, I was there for 2 hours waiting to get my picture taken. There were periods of time where the staff wasn't even taking pictures, just fiddling around with the machine or on the phone trying to figure out a problem that had NOTHING to do with the photo center. At one point they went 20 minutes without servicing any customers. I just wanted to leave but at that point they were stuck on number 95 and I was 97 - how much worse could it get? Well the employee took my picture twice and when I got to the questions portion the system crashed (or something ???? i don't know) he had to take my picture a 3rd time and my hair was sticking up, which I'll now be stuck with for 4 years as this time I wasn't asked if it was okay like everyone else was. I understand he noticed I was in a rush (who wouldn't be after being there for 2 hours with a job to go back to??) but like come on man. He apologized for my wait but at that point I just did not care. This place needs to work on it's customer service and realize that there are other things that are more important than figuring out how to receive an order on the computer when there are at least 20 people waiting to get their licenses renewed. They also need to train their employees on the computer system and on how to troubleshoot the printer because a good 30 minutes were wasted with one employee trying to fix the laminating machine. All in all, I will not return - that is two hours of my life I will never get back.

I have been into John Yurconic's a few times and must say I am very disappointed in the way he treats his staff. The company has some amazing employees who are hard working and very dedicated, but are not treated with the same respect. I have seen on a number of occasions how some of the customers yell at the notaries and how they curse at them. These ladies take a lot of verbal and emotional abuse from their customers each day. They are dealing with our records and information that are being sent to Penndot and their licenses are on the line, but they get no respect or backing from their management when they are dealing with unruly customers. I hope the agency reads this comment and sends their upper management to perfessional development training on how to respect their employees and how to keep their employees happy. I have been into a few offices and seen that some of the notaries are no longer with the company because of the lack of respect from upper management. It seems they need to learn a lession "Employees who believe that management is concerned about them as a whole person - not just an employee - are more productive, more satisfied, more fulfilled. Satisfied employees mean satisfied customers, which leads to profitability. ~ Anne M. Mulcahy" Due to the way this company treats its employees I no longer go to them and have chosen to take my business to another notary. One of the managers who I have called and spoke to about this issue named "Kim" was very rude and even through her employees under the bus." Very unprofessional!

I called this morning to figure out what was needed to get myself a Pa State ID. I was told 2 proofs of residency, birth certificate, and SS# all of which I had. I was also told they only take checks. So I show up pick a number and wait patiently just to find out "THEY DONT DO STATE IDS!!! JUST RENEWALS OF LICENSES. Or so the 19 year old looking girl told me. She also said we would be never released that information over the phone. But they did. I will never be using Yurconic ever again. All they did was give me the run around.

They messed me up even more than helping me with my car Tittle.

I just transfer my title from NY to PA and this people charge me $215 right now im checking the cost of transfer out of state title is only $75 how this people can do that?really how gave them these permotion to open an office to rip the costumers pocket off.PA state i mean PA DMV must be the only place to get the all job related to motor vehicle done ,this kind of office is only to getting extre money.never happy with this never go there

Don't go there for a duplicate ID/License. Although it says they offer that service on their website, they don't.

Spoke with Donna at this location just with a quick question! She was very rude and cocky! If you don't like your job then leave very dissatisfied with your company

I went in for a license renewal. The staff is all very friendly and helpful, the instructions are clear and to the point. They know what they are doing here with polite and efficient service. I had my camera card already with me and the whole process took less than 15 minutes (including waiting time).

I just renewed my driver's license and I was in and it in 7 minutes. They were very nice and efficient. I highly recommend this place!!

Is always good fast and to the point.

Went last week. Was in and out to renew my license in 10min. Had I gone to PennDot it would have taken me all afternoon. Love it and the staff is friendly.

This used to be exclusively a PennDoT facility. They now charge about $14 more than the actual cost of a drivers license.

When the DMZ is packed and all you need is an updated driver's license or registration this place is great. Get in and get out. The fees are more than the DMZ but the convenience is what you pay for. Staff is more than willing to help with any questions and regulations you need help with.