Kellye Allison - State Farm Insurance Agent

6917 Telegraph Rd, Alexandria, VA 22310, United States

Kellye Allison - State Farm Insurance Agent
Company Overview

To successfully operate a State Farm Office where State Farm Insurance and Financial Services Products are offered to customers in an ethical and professional manner. To help customers feel confident with their choices, and protected by the State Farm Umbrella of Insurance and Financial Services Products. To provide Auto, Home, Renters, Health and Life Insurance in the most helpful and effective way. License #: VA-736341, MD-99967360, DC-2846971

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Policyholder Reviews
Policyholder Review №1

Execelente servicio lo recomiendo 👍

Policyholder Review №2

such amazing service

Policyholder Review №3

Excellent service!

Policyholder Review №4

Really good service, i got what i needed done, 10/10!!!

Policyholder Review №5

Very nice service and good price

Policyholder Review №6

Muy bueno en la oficina se lo recomiendo

Policyholder Review №7

Muy amable y muy responsable en todos los aspectos. Carolina Grasias

Policyholder Review №8

recomendado muy buen servicio 👍

Policyholder Review №9

Policyholder Review №10

Excelente servicio 👍

Policyholder Review №11

Excelente servicio 👍

Policyholder Review №12

Policyholder Review №13

nice team, juana barbara and yanet help me alot!

Policyholder Review №14

Es una tienda que si te ayudan y te responden todas las preguntas. Ami me ayudaron lo recomiendo

Policyholder Review №15

Policyholder Review №16

Dan un excelente servicio me ayudaron con mi seguro ahora pago menos de lo que pagaba 100% recomendado

Policyholder Review №17

Customer service was above and beyond. The agent, Carolina, listened carefully to my needs and worked out the perfect policy. Thanks so much
Kellye Allison - State Farm Insurance Agent

Policyholder Review №18

Great insurance with State Farm,
I love everything about it

Policyholder Review №19

Satisfecha con el precio que me dieron por mis autos, y muy buen servicio 👍

Policyholder Review №20

Policyholder Review №21

La verdad muy buena atención me explicaron me respondieron mis preguntas muy ables lo recomiendo mi jente muy buena atención

Policyholder Review №22

Policyholder Review №23

Muy amable señorita bien explicado todo la recomiendo al 💯

Policyholder Review №24

Muy Buena su ATENCIÓN, LO RECOMIENDO

Policyholder Review №25

Muy buena atencion %100 recomendado👍👍👍

Policyholder Review №26

Excellente Servicio recomendado

Policyholder Review №27

Excelente servicio lo recomiendo 100%

Policyholder Review №28

My friend Alex recommended me this insurance agent and honestly I am very pleased with their services and their customer services. Mrs. Yanet Tinoco is the agent that helped me thru the process. Mrs. Yanet is a Very professional, knowledgeable and very nice attitude sells representative. They insured my business and plus offered me extra benefits like life insurance at no additional cost! I mean more than I spect. Their prices at unbearable and with high coverages. I highly recommend Kelly Allison State farms insurances for your future business plan.

Policyholder Review №29

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Policyholder Review №31

Thanks…..

Policyholder Review №32

Very great costumer service and Barbara was very kind and helpful to me. Everything was easy to understand and Navigate.

Policyholder Review №33

Muy satisfecho con la atención por parte de Carolina, recomiendo a esta agencia para su seguro de Auto

Policyholder Review №34

If there was a rating of 10 star, I would gladly give it! I’m extremely pleased and satisfied with the service and attention to details Ms. Allison consistently provides. I recommend her and her team without reservations!

Policyholder Review №35

Awesome people there…👍👍👍👍

Policyholder Review №36

Excellent customer service, highly recommended

Policyholder Review №37

Exceptional Service and Expertise – Kellye Allison at State Farm

I cannot recommend Kellye Allison from State Farm highly enough. Her service and knowledge are simply unparalleled. From our very first interaction, it was evident that she genuinely cares about her clients and is deeply committed to helping them make informed decisions.

Kellye's expertise in insurance products is impressive. She took the time to explain every detail of the options available to me, ensuring I understood how each one fit my specific needs. Her patience and ability to break down complex topics into clear, actionable advice set her apart from others in the field.

What truly stands out is Kellye's proactive approach. She consistently goes above and beyond to ensure I feel supported and confident in my insurance choices. Her professionalism, responsiveness, and warm personality make every interaction a pleasure.

If you're looking for someone who combines industry knowledge with outstanding customer service, Kellye Allison is the one to call. Thank you, Kellye, for your incredible dedication and support—you've earned a lifelong customer!

Policyholder Review №38

I've switched to State Farms about 6 months ago, and I can say I'm happy with the customer service they've provided me.

Policyholder Review №39

Excelente servicio y buena atención lo recomiendo..

Policyholder Review №40

Policyholder Review №41

Muy buena atención, ta ayudan a aclarar todas tus dudas, 100% recomendable.

Policyholder Review №42

Great service !! Very helpful… highly recommended!!

Policyholder Review №43

Excelente servicio, la información detallada de acuerdo a tus necesidades, recomiendo 100% a Carolina Maldonado.

Policyholder Review №44

Excelente servicio lo recomiendo 100%
Y sus precios muy buenos

Policyholder Review №45

Great experience 🙏💓 !!!! Kellye Allison and her entire team are A+ they make you feel comfortable I love the way they treat customers, Juana & Yanet thank you

Policyholder Review №46

Agradable personal, and agradables cuotas, contento de tener una nueva poliza con ellos, se los recomiendo .

Policyholder Review №47

Excelente atención

Policyholder Review №48

Buena atención

Policyholder Review №49

Excellent service And very good prices.

Policyholder Review №50

Policyholder Review №51

Tengo 2 Años con esta compañia la recomiendo 100%

Policyholder Review №52

Muy buena compañia de seguro lo recomiendo

Policyholder Review №53

Me siento muy satisfecho con el servicio y la atención del personal de esta agencia (Juanita, Yanet y Barbara) son excelentes, te ayudan a resolver cualquier problema que tengas con tu seguro ….. Recomienfo a esta agencia y a State Farm .,,,,,,,,, compruébalo tú mismo . 👍

Policyholder Review №54

Excelente servicio.

Policyholder Review №55

Excellent choice!!!

Policyholder Review №56

Excelente se lo recomiendo al 100

Policyholder Review №57

Great team, very helpful.

Policyholder Review №58

"Gracias la señorita barbara por su gran ayuda lo mejor en seguros"

Policyholder Review №59

Policyholder Review №60

Muy buena atención al cliente siempre a disposición la verdad si me gusto mucho

Policyholder Review №61

Gracias la señorita barbara por su gran ayuda lo mejor en seguros

Policyholder Review №62

Policyholder Review №63

Excelente and efficiency

Policyholder Review №64

Been using State Farm Insurance since I got my home and I have had geat service each time I go to that office. The staff are very helpfull and professional.

Policyholder Review №65

A Great And Wonderful Team,Everyone Was So Helpful

Policyholder Review №66

My first year with this insurance company was great, but things quickly went downhill. I started receiving phone calls about increasing my premium, which I initially thought was okay. However, with each phone call, the price would increase, almost every three months. By the end, my premium had increased by well over 50% from when I first started with them. As someone who works with insurance companies on a daily basis and knows the basics, I felt like I was being taken advantage of.

Policyholder Review №67

Muy bue a experiencia! Gracias por todo

Policyholder Review №68

Policyholder Review №69

Excelente servicio y atención a el cliente, el personal es muy amable y atento 100% recomendable. Si necesitan un seguro personal ,negocio o de vida vayan a visitar esta agencia y pregunten por Yanet.

Policyholder Review №70

Policyholder Review №71

it been great science I switched from allstate price and the staff once I call I dont have to wait an eternity to get the help I need. I'm satisfied with the attention and service I'm getting

Policyholder Review №72

Policyholder Review №73

Hola, estoy muy satisfecha con la atención brindada por Kelley Allison de State Farm insurance, dan solución con tu seguro, su atención es rápida y de muy buena calidad, amabilidad y mucho respeto. Ella a estado pendientes de mi siempre es algo de admirarle
Altamente recomendado

Policyholder Review №74

Very poor customer service , they keep increasing my auto insurance every six months , I have Clean records and no trick or accident , I need to switch to another insurance company

Policyholder Review №75

Thank you Kellye for taking the time and calling me on a Saturday to address the billing issue.

Policyholder Review №76

Policyholder Review №77

I have been with State Form for over 4 years and my first insurance policy was around $70 , I have a very clean driving record with no accident or tickets , despite this my policy has been increased every six month without any clear reason. I have two cars insured with State Form , I am now considering switching to another company due to the lack of honesty from this agent , she continues to increase my insurance rates regularly, I would like advice others to be cautious when choosing this agent,

Policyholder Review №78

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Policyholder Review №85

Wow...just wow! If you're anything like me who doesn't know a lick about insurance, you'd be in very good hands at Kellye Allison's office. I left feeling very confident with whom I chose to get my insurance with. The young man who helped me...I think his name was Anthony? He thoroughly explained my policy and options to me. I was presented with transparency and excellent knowledge. Thanks so much to Kellye and her team for making it a smooth process for me!

Policyholder Review №86

I had great experience discussing various options for auto insurance, Anthony Ruiz and Kelly Allison were very helpful.

Policyholder Review №87

Policyholder Review №88

Was trying to find an agent who can help
Me with my situation and even my old State Farm agent didn’t help as much getting my auto insurance going. So I called this office instead and they helped me right away and getting my auto insurance situated. Yanet was truly helpful and getting me the best deal. Glad I switched to this office/agent instead!

Policyholder Review №89

Had a wonderful experience with Anthony Ruiz, he clearly goes up and beyond for his clients and is very comfortable and ecstatic to talk to. Highly recommend to ask for his assistance for future reference!

Policyholder Review №90

Customer service is top rate. You feel like part of the family. Yanet Santoyo is the best.

Policyholder Review №91

Policyholder Review №92

Very good customer service thank you Yanet and Kellye!

Policyholder Review №93

Very responsive and great to work with.

Policyholder Review №94

Excelente experienzia. Juana siempre pendiente de todas mis preguntas y necesidades para mi seguro 100% recomiendo esta oficina

Policyholder Review №95

Kellye and her team are credible and amazing people they were very kind and helpful I really love the environment 10/10 recommend not only do their staff understand and care for their costumers .

Policyholder Review №96

Yaneth Tinoco, very kind, always answers all my questions, he is aware of all my car, business and home policies, he is always trying to tell me what I can do to make my insurance more accessible.

Policyholder Review №97

The Best Agent and Staff

Policyholder Review №98

Policyholder Review №99

I was so fed up with my previous Insurance (ERIE) and chose to switch to Statefarm! Best decision!! Amazing Customer service by Juana and Kellye. I got the coverage and the monthly payment I wanted. Edit: a month later of getting my 2 cars and my condo insured. I find out that I was given a low rate because of the “Drive and safe discount”. My agent did not communicate that I am getting this rate because of the discount. I was totally clue about the beacon coming. When they sent me the quote it said “ including drive and safe discount” in small letters so the customer does not notice it and isn’t aware of this said program. Communication is key especially when you as an insurance company are tracking your client will use this program against your client. I hope in the future it is written in CAPS that a client is getting a low rate because of the program and is well informed about the things that come with installing this beacon.

Policyholder Review №100

Kellye knows her stuff, very professional with speedy replies. She made changing insurances simple and easy. Plus she saved me a lot of money with the bundle.

Policyholder Review №101

Kelley has been my agent since 2000, foe auto and then eventually 3 business policies. Before that, she has been my dad's agent from 90s. It's always pleasure having her as an agent. Shes extremely quick to follow up and always there to help with all of our insurance stuff. I'd highly recommend her and her team.

Policyholder Review №102

We liked this place because it helped my husband to pay off his car policy and they give very good customer service. I recommend them.

Policyholder Review №103

We were initially happy with Kellye Allison (picked her office in 2017 after moving to the area), but they have managed to totally screw up my auto policy in the past three months! Called in February to remove a vehicle, spoke to Kellye herself, who assured me it would be done that day. Called a week later to remove a different vehicle, found out the first one had not been removed! They supposedly got that straightened out, removing the two vehicles and leaving one on the policy. Called a month later (early evening, after regular business hours) to add a vehicle. The call center representative STILL showed the first vehicle we tried to remove in February! He supposedly got it all corrected, and the policy notice we received a week later showed just the correct two vehicles.
Just yesterday, though, I received a notice from the Virginia DMV, saying that State Farm notified them of the cancellation of coverage for a car we have had on the policy for 3-1/2 years, and still have. So, I log on to State Farm dot com, and the ONLY vehicle they show as being covered is that FIRST one I tried to remove in February! (It was sold and is now registered in a different state.) I called, but because this is Saturday, it went to the SF call center. The agent there validated what I saw, and cannot explain how this has gotten so screwed up.
This is totally inexcusable, and I WILL be changing agents.

Policyholder Review №104

I have car insurance and renters insurance thru Statefarm. I really appreciate this insurance company.

Policyholder Review №105

I would like to thank Kelly Allison for all hard work on getting me taken care of when someone broke into my truck and stole all my tools. She’s was very thorough, very patient and her costumer service was out of this world!! If anyone needs an insurance agent she’s definitely the one to go to!! I would also like to thank Nicole Isom for checking in and following up with me as well. State Farm has a really great team keep up the great work.

Policyholder Review №106

Sitting behind the wheel of our totaled car, first thing in the morning, after a deer strike, in the middle of the Kansas prairie sure made us appreciate your agency. Yanet got the claims process rolling so that by the end of the day, we'd enjoyed a 200 mile ride in a tow truck, our car was at a collision repair shop, we had a rental car lined up, enjoyed a good meal and slept in warm bed. Thanks so much for your first class care.

Policyholder Review №107

one day I was having issues at DMV and I call Juanita and Janeth and they stayed on phone until I had taken care of my issue ...best experience ever..

Policyholder Review №108

I have been with Kellye’s agency for quite some time and she is great. Her team especially Yanet have been very attentive and helpful. Really a fantastic team and office to work with.

Policyholder Review №109

Kellye Allison from State Farm is awesome!! Very professional and responds fast. Even during after hours she gets back to me in a timely manner and her staff is also very helpful and nice.

Policyholder Review №110

Kellyee and team were truly a pleasure to work with. They were patient with me getting paperwork to them and knew when to followup. The team worked on filling any needs me or my business may have had. If you looking for a personable experience , Kellyee and team got you covered!

Policyholder Review №111

Exellent service, and value.
As a corporation ( Amelia Heart and Vascular Center ), we needed business insurance, workmen's compensation insurance, life insurance for our employees and insurance for the facilities. Kellye Allison provided us with competitive price and amazing service. We already had a flood in our office and Statefarm was there right away assessing the damage and getting the money to us right away . They also covered our business losses. We appreciated the prompt and professional service when we needed the coverage. we highly recommend Statefarm and Kellye Allison

Policyholder Review №112

Policyholder Review №113

Absolutely great customer service from Kelley and her team! They answered all questions about the products available and also helped me bundle my items for a discount. I appreciate their prompt response time and customer service. Thanks Kelley for getting me on the road again!!!

Policyholder Review №114

Mila have been a wonderful help to me since I sign up with State Farm. She have help me to resolve so many issues. I enjoy having access to her because I know she will be patient and help me through whatever issues I have.

Policyholder Review №115

Kellye is simply amazing with everything I need from her!! Customer service at its finest!!!

Policyholder Review №116

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Policyholder Review №118

I began working with Kellye a few years ago when I started my business. She was so helpful in providing me with various policies options. She’s a very nice person too!

Policyholder Review №119

Best customer service, Kelly does make a difference. Highly recommend.

Policyholder Review №120

Policyholder Review №121

I needed commercial insurance in a hurry to secure a contract, Kellye Allison came through and exceeded expectations. I will now give her all my insurance business.

Policyholder Review №122

Kellye and her team are great! They always go above and beyond to get the job done and to provide outstanding customer service.

Policyholder Review №123

I want to say thank you to Jacky/Jackie (not sure which one is correct). She was very patient with me over the phone and helped me in a few ways, from taking payment to changing addresses on a couple of my accounts. She was professional and even offered me other options to make sure my home was fully covered.

Policyholder Review №124

I want to thank Gloria in this State Farm office for going the extra mile in helping me get my issue finally resolved. She took the time to fully understand the problem and worked with me and Jessica in the SF billing office to fully clarify all the numbers. Gloria wanted to ensure I had a full understanding of how I was being charged when I sold one car and added a new car. Thank you, Gloria, for exceptional customer service!

Policyholder Review №125

Long story short: Martina really came in to save the day and fixed our existing policies. Martina really took the time to complete our renter's insurance information and took the time to adjust our existing auto policy as well. If you want the best from this office, Martina Lloyd is the person to work with. Thank you again Martina, keep up the great work.

-Dom-

Policyholder Review №126

Kellye Allison State Farm office is amazing and so easy to work with. I just closed on a home and Kellye/Martina followed up at my closing to initiate my policy. Also, helped me get started on a claim and I’ll say best State Farm in NOVA, highly recommend their bundle packages for insurance coverage. Great rates and great service!

Policyholder Review №127

Great service, professional staff, and fast response!

Policyholder Review №128

Martina ALWAYS takes good care of me. She is very efficient and fast with whatever I ask her to do. Keep up the great work! Thank you Martina!

Policyholder Review №129

Policyholder Review №130

Quick and responsive! Transitioned me out of my policy as I move out of the country, wrapped up my homeowner's policy, provided temporary rental insurance and all my history documents for my new insurer. Very easy!

Policyholder Review №131

Policyholder Review №132

Mila Howard has bent over backward to straighten out our policy, we were having some problems with. This State Farm Office always goes the extra mile and I recommend anyone in the community to get your insurance here. Thank you, Mila!

Policyholder Review №133

I've worked with many state farm agents before for personal articles policy and some of them have literally taken weeks to respond to emails or just to communicate to underwriting to fix basic things. Kellye & Martina are truly excellent by all means. They were on top of everything, quick to respond & get work done. Will be using them for any insurance plans. Highly recommend them!

Policyholder Review №134

I can't say enough about the exceptional service I have recieved from Juana and State Farm for my insurance needs. Not only have they given me better rates when I shopped around but they back it up with service I seldom experience in an insurance company. They have always been available when I needed something and have gone above and beyond when I've needed a document, whether I was purchasing a car or even getting documents to me at the last minute of my mortgage closing. Thank you so much for treating me like I was the only customer around and I want to let everyone know that you'll get the same treatment as I have referred them to many friends and family. I would highly recommend Juana and the whole team!

Policyholder Review №135

Martina and Kellye are knowledgeable, prompt and courteous and thats just for starters. Rates are reasonable and willing to spend time getting to know you and your unique situation-just what you want in an agent.

Policyholder Review №136

Martina was fast, friendly and extremely helpful! She provided me with a quote for auto and renter’s insurance and saved me so much money! I highly recommend signing up with State Farm, especially this location!

Policyholder Review №137

5 star experience working with Martina. She was not only extremely helpful, but she worked very quickly, answered all of my questions (no matter how silly they were) and was extremely friendly. I enjoy working with her and the rest of her team at this branch.

Policyholder Review №138

I have been a state farm customer for 14 years and counting. I have been with Kellye Allison this whole time! Her and her office have helped me tremendously! They are all very helpful and knowledgeable. I definitely recommend everyone to switch to her! Her and her team always makes sure to keep you posted, updated, and give you the best possible outcome to the best of their abilities! Thank you for me being with me (and now my husband) all these years!

Policyholder Review №139

Martina

What can I say. Every time i'm frustrated and feeling like I'm paying for something with no results, this lady comes thru for me.

She is exactly what every customer needs when they're life is topsy turvy after an accident. She is on your side and understands your problem.

There is a reason why brick and mortar agents still exist, and she is the reason why I remain loyal to them.

Policyholder Review №140

Always available to assist with any and all insurance needs. Very professional, friendly, and most helpful. Highly recommend Kellye and her staff for all your insurance needs. You won't be disappointed.

Policyholder Review №141

Great staff, extremely helpful! Will contact again and recommend to friends. Thank you Juana and Kelly!

Policyholder Review №142

Exceptional customer service. I have been a customer for four years now and I am very pleased with this agency. Prompt, courteous service from the entire staff.

Policyholder Review №143

I had such a great experience working with Martina to add an additional policy. She was helpful and responsive. I was pleased to have all of my questions answered and the new policy added quickly and seamlessly.

Policyholder Review №144

Policyholder Review №145

I recommend Kellye Allison’s office for all of your insurance needs. As a loan officer, I refer my clients to Kellye’s Office and to speak to Juana. She always quotes great rates and provides excellent service. If you’re looking for homeowners, car, or life insurance give these ladies a call.

Policyholder Review №146

I am soooo very happy that my friend AD suggested that I meet with Ms. Allison about my insurance needs. It was a smooth transition. The staff is very friendly and happy to help. I couldn't be more happy.

Thank you

Policyholder Review №147

The team did a great job explaining my insurance options.

Policyholder Review №148

Customer service was awesome! Very respectful & helpful agents!

Policyholder Review №149

Nothing was better to me than the great customer care I received when I walked in. Not only is the service great, but the staff were amazing too. I’m am Proud to be insured by State Farm & have this office near home.

Policyholder Review №150

Looking for a good car insurance is always a bit tedious with competitor rates but State Farm never fails, especially Kellye's office. Everyone here is extremely knowledgeable and helpful. Sarai and Juana are always happy to answer any questions I may have. They've got a life long customer. I definitely recommend coming here!!

Policyholder Review №151

Policyholder Review №152

The staff was great and super informative. If you want to work with people who genuinely care and want to help I would recommend coming to this office. Will be coming back here in the future!

Policyholder Review №153

Kelly and her team has been so professional and helpful whenever I have a question. I highly recommend them!!!!!

Policyholder Review №154

You're in better hands here

Policyholder Review №155

Attentive and fast in delivering exactly what was needed to change coverage and plans to meet evolving needs. If you are looking for convenience, speed, and attention to detail then this team is right for you.

Policyholder Review №156

Kellye Alison and her crew are some of the best insurance ppl on Earth! Whenever I need help with my insurance needs her team are there to assist and they do a GREAT job at it. They have been providing me with insurance services for ALL my motorcycles for more than 10 years now. The price for the service is more than worth the fine service they provide. Mrs. Martina Lloyd has assisted me multiple times in the past and it has ALWAYS been a satisfying experience. Mrs. Lloyd is very professional, patient and knowledgeable with the services State Farm offers it's clients. It is always a pleasure working with her and I couldn't be more satisfied with her, Kellye and the others.....definitely my go-to insurance provider.

Policyholder Review №157

Kellye Allison and Martina Lloyd have always been helpful to me and my husband! They are caring, compassionate and very helpful every step of the way. We are fortunate to have them as part of our State Farm Ins family! Thank you, thank you!

Policyholder Review №158

If possible I would leave less stars. I have been a State Farm customer for over 20 years and have never had to file a claim on my State Farm auto or home policies. I've recently suffered damage to my condo as a result of the condominiums water supply pipes and am experiencing many difficulties in having the damage repaired. I've reached out to Kellye numerous times for guidance and advice and the only offer she has made is to push me off onto the 1-800 number of State Farm to file a claim. When paying my premiums I expect more in the way of personalized customer service and for someone to offer insight into insurance in what I hope will only be rare times of need. In this instance, Kellye has failed miserably! I would recommend finding another State Farm insurance agent if you are considering this office and possibly another insurance company altogether.

Policyholder Review №159

Nice People working there
I had them for long time like State Farm agency
They are so helpful specially mr Helaman Cardoso
He is very nice person

Policyholder Review №160

couldn’t ask for more attentive, professional and amazing team to work with. they’re simply the best.

Policyholder Review №161

Kellye Allison and her team are absolutely phenomenal. They are very responsive to any questions you may have in a timely manner. :)

Policyholder Review №162

Kellye Allison has been a fantastic agent for my renter's insurance. From day one when I was shopping for quotes she has been incredibly responsive. She was and is very quick with email responses, which I appreciate a lot because when I'm looking for a quote, I need to get something sooner than later and I want options. Martina has been instrumental in helping us renew and start a new policy at a second location. She did everything in less than 2 hours!!! She's been great! For as long as I can get coverage from Kelley Allison, I will do so. I would recommend her to anyone!

Policyholder Review №163

Very responsive and helpful. Always took care of stuff in a timely manner.

Policyholder Review №164

From day one, Kellye and her staff were incredibly helpful and went out of their way to assist us with all of our policies. We recently experienced some interstate issues with our relocation. Martina went above and beyond to make sure we were well taken care of. The level of professionalism and personal care from this office is exceptional and I highly recommend them for all of your insurance needs.

Policyholder Review №165

I have always received prompt, courteous and efficient service at Kelly's office from her and her staff.

Policyholder Review №166

My husband and I have been insured with State Farm, at this particular office, for more than 20 years. Over the last few years, however, their claim and administrative services have declined. A couple of years ago, we had a seemingly simple auto claim which was "administratively" mishandled. It took several weeks and multiple phone calls to clear up their mistakes. Also, our last four auto renewal policies have had informational mistakes, that have, again, taken quite a bit of time and effort on our part to clarify. I feel I am a fairly good communicator, both verbally and in the written form. Yet, the necessary info I provide to them seems to be routinely recorded mistakenly. And the answers to questions I would like provided to me, never seem to fully answer my questions. I feel as if they don't understand what I'm asking. I have tried again and again, communicating as simply as I can, but end up with the same results. It is frustrating. To be fair, everyone in Kellye's office is very responsive. Whether returning a phone call or an email, they get back to you as soon as they can. But, if they're not satisfactorily providing the services or info you need, then their excellent responsiveness doesn't really make up for it. At this point, I would not recommend this office.

Policyholder Review №167

Kellye and her team are wonderful. They are very quick to respond to questions/requests, are friendly yet professional, and provide competitive rates for a level of support that gives real piece of mind. Kudos in particular to Juana Romero - she made making some recent changes to our family's coverage a breeze!

Policyholder Review №168

I highly recommend State Farm Insurance. Kellye Allison have an excellent team working in her office, that will help you to save money combining all your insurance (house, cars, life, umbrella, etc) in one account.
Her working team is very helpful, and attentive to the details of your insurance policies. Our congratulations to Kelly, and her team, in particular Yan Rodriguez.

Policyholder Review №169

i can't believe , i don't have a ticket since 2009 i dont even drive my car , they just keep raising the price of my insurance i call them , they say they would contact me never did .

Policyholder Review №170

Kellye was EXTREMELY helpful to my mother and I. We applied for a car loan, she had it rushed, and it was truly a pleasure working with her. She was fast, knew what she was doing, and explained everything to us. Our interaction with her was less than 20 minutes, and she still left a great sense of customer service and care. I highly recommend everyone to come to Kellye for any State Farm needs. - Teena Singh/Surinder Kaur

Policyholder Review №171

I recently bought a new car and moved from Tennessee to Virginia. I Google searched and came upon Kellye Allison’s agency. I started my internet quote and emailed her about setting up a time for me to come in and purchase the policy. She responded promptly and I was able to meet with her within that week. I’ve worked with Nancy and Norma, both of them are professional, nice and caring about their customers. I’m bilingual and the ladies there spoke with me very fluently, I didn’t know much about insurance, so they took care of everything for me, walked me along the process and cared for me greatly. I’m definitely going to be a lifelong customer!

Policyholder Review №172

Kellye Allison has been my agent for State Farm Insurance since 2013. My business, Cyprion LLC, had a 48 hour deadline to produce proof of a multitude of insurances. Kellye came out personally to meet me while I was on a client site; gathered the necessary signatures; and got the paperwork processed nearly the same day while the client and I worked out other details. That's why I use State Farm Insurance and Kellye Allison as my agent.

Company Details
  • 2 photos
  • 172 reviews
  • 4.8 A.M. Best Rating
  • Claims Hotline: +1 703-922-0224
  • Official Website: http://www.agentallisonnow.com/?cmpid=rajr_blm_0001
  • Corporate Headquarters: 6917 Telegraph Rd, Alexandria, VA 22310, United States
  • Geo Coordinates: 38.768335, -77.119309
Insurance Products
  • Insurance agency
  • Auto insurance agency
  • Home insurance agency
  • Life insurance agency
  • Renter's insurance agency
Business Hours
  • Monday: 9 AM–5 PM
  • Tuesday: 9 AM–5 PM
  • Wednesday: 9 AM–5 PM
  • Thursday: 9 AM–5 PM
  • Friday: 9 AM–5 PM
  • Saturday: Closed
  • Sunday: Closed
From the business
  • Identifies as Black-owned: Available
  • Identifies as women-owned: Available
Service options
  • Online appointments: Available
  • On-site services: Available
  • Language assistance: Available
Accessibility
  • Wheelchair-accessible car park: Available
  • Wheelchair-accessible entrance: Available
  • Wheelchair-accessible seating: Available
  • Wheelchair-accessible toilet: Available
Amenities
  • Gender-neutral toilets: Available
Crowd
  • LGBTQ+ friendly: Available
  • Transgender safe space: Available
Parking
  • Free parking lot: Available
  • On-site parking: Available