I would like to offer a raving and positive review for Laura Heideman who is an absolute rock star. Laura saved us thousands of dollars on a bundled insurance package. My only regret is that I didn't contact State Farm years ago as it appears that I've been overcharged for quite some time with their competitors. We look forward to many years of coverage with Laura and Sheila York's State Farm office.

Christine is super helpful! I'm moving across the nation and needed to re-establish my agency in Washington and she has answered so many of my questions. Insurance is so different state to state and and it was refreshing to talk to someone who is willing and able to help. Looking forward to yet another great partnership with a State Farm agency!

Every time I contact my agent for any reason, they listen to hear not to respond. They take care of my needs. Sheila York has the best people working with her!

State farm has always been accommodating to me, so I appreciate the knowledge of expertise of anyone i call there. Christine recently helped me to get back my insurance, but also she was so personable, and it really made me feel like I wasnt just an ordinary transaction.

Thank you Christine for all your help. You have been the best agent! Guys if you email her, she will email your right back! Really one of the best insurance agents!

Dealing with Christine is always a pleasure. She is very personable and professional. She always takes the time to answer questions or deal with issues.

Laura is awesome to work with! She always has everything lined up and ready to go. Always has answers for every question. If you're looking around for a new insurance agent I would highly recommend you call Laura!

Christine provided excellent customer service! Talking to her felt like talking to a friend. We desperately needed new insurance and She explained everything to me. I was able to save money by going with State Farm! Christine mentioned bundling my car insurance with my Rentals insurance to get extra savings and i felt no pressure to switch which I really liked. She made sure to get me the most savings and definitely made me feel welcome while sitting there as a new mom! Great customer service and great pricing! So happy we went in

Very helpfull

Dealing with Christine is always a pleasure. She is very personable and professional. She always takes the time to answer questions or deal with issues.

I would like to offer a raving and positive review for Laura Heideman who is an absolute rock star. Laura saved us thousands of dollars on a bundled insurance package. My only regret is that I didn't contact State Farm years ago as it appears that I've been overcharged for quite some time with their competitors. We look forward to many years of coverage with Laura and Sheila York's State Farm office.

Thank you Christine for all your help. You have been the best agent! Guys if you email her, she will email your right back! Really one of the best insurance agents!

Every time I contact my agent for any reason, they listen to hear not to respond. They take care of my needs. Sheila York has the best people working with her!

I am thankful for your help for sure you very good for our neighborhood!

State farm has always been accommodating to me, so I appreciate the knowledge of expertise of anyone i call there. Christine recently helped me to get back my insurance, but also she was so personable, and it really made me feel like I wasnt just an ordinary transaction.

Christ.ine is great!

Christine was awesome,very knowledgeable and a great person to work with.

Christine is super helpful! I'm moving across the nation and needed to re-establish my agency in Washington and she has answered so many of my questions. Insurance is so different state to state and and it was refreshing to talk to someone who is willing and able to help. Looking forward to yet another great partnership with a State Farm agency!

Laura is awesome to work with! She always has everything lined up and ready to go. Always has answers for every question. If you're looking around for a new insurance agent I would highly recommend you call Laura!

Great customer service!

From Rob:

Christine helped me change my auto insurance, bundled things up, and got me more coverage for less $$$. Excellent personal , and fast service. This is my second time working with Christine , with amazingly unexpected and positive results.

Absolutely a great experience! Quick, easy and affordable... Thank you Christine for your excellent service!

Great, great service! Christine is always accommodating with any of my needs. We've been with State Farm for many years and will stay with them for as long as possible.

Laura Heideman Is amazing!!! She went above and beyond to get me a great discount I really appreciate her and State Farm!! A wonderful insurance company!!

Shana is so knowledgeable and SUPER nice. She was so helpful! Been with State Farm for years and have had only good experiences with them

Since moving to Washington, this team has done a wonderful job getting me everything I needed to get my new home insured and cars under the new policy. Laura and team are absolutely incredible and cordial people - they truly care. *and I’m not a bot review, I’m a real person if that helps you decide to move to this team*

Christine is awesome! Her customer service is top notch!

Christine did a great job educating me as I transition to a new home. She was extremely helpful and informative. Everything is updated and I feel fully protected.

Everyone is so friendly, knowledgeable and always helpful, especially Laura Smith the office manager! Laura always has a smile and is willing to help in any way she can.

This branch is easy to work with and fast to bring total satisfaction to the client. Anytime I've needed to call I feel that my need is put first and that service provider is well informed on any topic I've ever had questions about. Thank you for your excellent service!

I had a great experience getting car insurance and rental insurance. Christine was my helper today. She was so nice and explained every question i asked. She helped me out so much! Thank you Christine!

Shana was super helpful and knowledgeable for helping combine our home and auto insurance. She made the process smooth and easy. Highly recommend this office.

Laura has been fantastic to work with for several years now. She is very responsive, knowledgeable, and kind. She has great ideas and suggestions that have helped us as we've navigated things. It's wonderful to have a kind and knowledgeable person to deal with when you have an insurance issue - and any other time as well!

I have worked with Sheila York's office for over 20 years and have never been disappointed. Laura is the best! She is always willing to answer my questions and will research information for me. She has always been in my corner and even helped us navigate a homeowners claim with corporate office!! We appreciate Laura and Sheila York's Office!!!

Christine at Sheila S York is quick to respond and gets the job done!!!

I had a bit of an unusual situation. Christine spent the time to get the information and get me set up. It's always nice to talk to real people and not bots, or having to wait for hours to actually talk to someone real.

State Farm may not be the cheapest, but they have the best customer service, hands down in my almost 35 years of needing any kind of insurance.

I've been with State Farm forever. Great company & extra shout out to Laura who has been exceptional to work with over the years! Thanks for being there!!

Working with Shana at State Farm (Graham, WA.) was an incredibly seamless process. She helped me to get the best insurance on all of our vehicles including homeowners insurance at an unbeatable price. She has great communication skills, very knowledgeable and answered any questions I've had. If you're looking for an agent or have questions about switching to State Farm, give Shana a call! She has all the information and resources you may need.

Christine was very helpful and was able to answer all of my questions.

Laura has handled all of my insurance needs for a number of years. She is always virtually immediately responsive to any changes i might need. I really appreciate the constant timely responses.

They refuse to call people back. They drop your coverage for no reason.

Christine provided excellent customer service! Talking to her felt like talking to a friend. We desperately needed new insurance and She explained everything to me. I was able to save money by going with State Farm! Christine mentioned bundling my car insurance with my Rentals insurance to get extra savings and i felt no pressure to switch which I really liked. She made sure to get me the most savings and definitely made me feel welcome while sitting there as a new mom! Great customer service and great pricing! So happy we went in

Just had a hassle-free and pleasant experience buying homeowners insurance here. Great communication. Friendly people. Highly recommend.

Christine tanner had been very helpful with my insurance answered all questions and explained insurance coverage well

Shana was so helpful in setting up my new policy. She was very thorough and explained each step in detail which was appreciated. Even with some technological issues outside of her (or her team’s) control, she stayed after hours to make sure I was taken care of.

Looking forward to a long standing relationship with Shana and the entire team.

This office is very personable and quick to retorn calls, make appointments and provide quotes. They have a wide variety of services and very helpful information.

Started with a quote online. I got it back quickly, and then she went the extra step to see how I could save more money with discounts and combining policies. I was really happy with the friendly customer service!

Christine provided excellent customer service. Talking to her felt like talking to a friend. I first talk with Christine about getting HOI as a new home buyer. She explained everything to me. I was able to save over $1200 by going with State Farm versus their competitor. Christine mentioned bundling my car insurance with my HOI to get extra savings. I wasn't sure about switching at the time and felt no pressure to switch which I really liked. After my policy ended with my other insurance, I reached out to Christine again to see if I could save on my car insurance. I saved another $90 per month by switching to State Farm. I was impressed. Great customer service and great pricing! Highly recommend.

I recently switched from another carrier to State Farm. I was very impressed with not only the quote I got but also the level of customer service provided from this office. I'm not one who likes to talk on the phone very much, especially for things like insurance, but Lydia made it so smooth and painless. She was extremely easy to talk to and down to earth and did not give off the salesperson vibe. She also did her due diligence to get the best rates possible. Overall, very satisfied and happy I made the switch and that it was this office I worked with to do it. Much appreciated and thank you!

Lydia was extremely helpful, and so friendly. I recently had a 30% price hike with my previous insurance for no particular reason. Lydia helped me pay a rate below what I had paid prior to the hike, with equal coverage! She cares a lot about her job and her customers; she was truly willing to go the extra mile to make sure I was happy with the coverage and price. Extremely happy I decided to call this particular office; thank you, Lydia!

Lydia got me the best insurance rate for my home and auto cheaper than any other provider I called. So much so when the other providers called back when I told them how much they couldn’t compete.

Insurance by definition is never fun but Lydia was an absolute delight. She clearly knows her stuff and was beyond helpful and patient with me while we dug through the *very* confusing records from the previous company. 10/10 would reccomend.

Very friendly.

Lydia was very helpful throughout the entire process.

Really enjoyed the process with Lydia! She helped me get the same coverage for a much more affordable rate and was a pleasure to chat with along the way!

Lydia Rocks!!! saved me so much money compared to my old insurance. give here a raise!

Had such a a great experience with this office. Reached out to start a quote and was helped by Lydia. Ended up as a customer. So friendly. So helpful. And great rates. Glad to be back as a Customer.

Lydia was amazing! I am usually a lifer to my insurance companies and don’t usually move around much but with my current provider they were overcharging me drastically. Lydia was able to match my current policies and even get a few other things taken care of, AND SAVE ME lots of money. She was very knowledgeable and drove home to the fact that the office was right by me if I ever needed. I am a new customer and look forward to a lengthy stay here :) thank you Lydia!

Shannon was friendly and patient. She knew her stuff and was very helpful!

Very helpful and professional, she took the time to find the best policy for me! Such an amazing agent, thank you Lydia!

I was signed up for renters and auto today with Lydia. She explained things really clearly and was so knowledgeable. She is great! I was a progressive member for 13 years and I have better coverage now for a better price. Thank you Lydia for taking the time and for answering all my questions!

Lydia was great, answered all my questions and gave great answers. Took the time to go over everything with me, and recommended what I should have.

I highly recommend asking for Lydia very friendly knowledgeable and thorough. Made my experience a breeze! Thank you so much

Just wanted to say thank you Lydia for getting me the best rate possible for my 2 vehicles and home look forward from hearing from you soon

The ladies who are in there rock the got me the best insurance I could find love you guys

This place is really good! Everyone was very helpful and awesome! All are very friendly and awesome

Want to be treated like family? Want to have this one part of your life handled like a rock star? Go with Sheila York; you’ll never regret it. I’ve been working with them for years and am still thrilled to get their calls. I totally enjoy hearing from them, they make my life easier with the super service.

Special shout out to Laura for being most excellent person. Whatever your insurance needs they have you covered.

Sheila York agency and Laura have been my agents and my family’s agents for YEARS! They’ve always been so helpful and caring, getting back to me promptly. Through a few homes and many vehicles over the years as well as some business policies, they’ve done us right. Highly recommend!

I wanted a local, woman-owned agency for my insurance and recently transferred my account here. The service had been GREAT so far. No more calling an agency in Auburn that has never met me and holding for a half hour to speak to someone, yay!

We recently worked with Shana to review our coverage and move our Homeowner's Insurance back to State Farm. It's not often I encounter someone in their 20's that is as competent, confident, and knowledgeable as Shana. She works hard to explain all the combinations, options, etc. so that you can make a financially sound and informed decision. In summary it was a pleasure to work with Shana to ensure my family is covered in the event of the unthinkable.

So incredibly thankful for the excellent service and great rates!!!!

Christine was absolutely brilliant going over the different policy options and getting me better coverage for less per month. Highly recommended if you're in the market for insurance for your home and auto.

Michael was incredibly helpful and worked with me to get the best rate for my auto insurance.

I received a quote from Christine and the customer service was great! Thanks for your time and attention to detail.

Brittany was so nice and easy to work with! She answered all my questions and overall had fantastic customer service. Highly recommend reaching out to this place for all your insurance needs.

I'd like to thank Brittany for her quick and concise information about my car and home insurance. State Farm's rates were the best that I found, after my rates skyrocketed with another agency. Brittany even stayed past her time to go home so I could get signed up.

Working with Brittany was a pleasure. She gave us exactly what we need to get started with a better insurance plan. She was knowledgeable, honest and friendly.
Thank you for a great experience and have a great day!

From the beginning working with Shana York @ State Farm-Graham she was a delight... so very responsive to our questions and requests, so very professional in her knowledge and advice, and lastly her customer service skills are exemplary. I fully recommend Shana and the entire staff in this office. We are also happy to know we working with a local owned family business in our area.

Brittany was so helpful and easy to work with! Highly recommend this office to anyone that is looking for an insurance agency that feels like family.

Christine great helped with every thing we needed she answered all my questions & explained thing very well.

Always a great experience on every interaction. Christine is very helpful, knowledgeable and quick to respond. Highly recommend.

Micheal M. Was very easy to work with. When he called I didn’t think he was going to be able to give me a lower rate and ended up saving me over $50 dollars monthly!! I would highly recommend him to anyone!

The worker Michael Moya did an outstanding job of communicating with me and describing exactly what was best. He helped understand what I was getting into and describing how it would benefit me. I would give a 10/10 if I could. Outstanding job I appreciate it thank you!

I just moved cross country and Shana took the initiative to contact me to update my policies. Very informative, not overbearing, and pleasant to work with.

We just changed insurance to this State Farm agency today with Christine who was awesome!!

Thank you so much for setting us up with our new coverage, you were awesome 🤩

Jeff P.

Made the attempt of reaching out to them 4x for broad form and coverage on 4 vehicles. Nobody returned my call (left 2 messages)...o well there loss. Gladly take my money somewhere else 👍

We’ve had Sheila York (State Farm) for at least 12 years, and our experience has been nothing but amazing. Homeowners, and car insurance. As a stay home mom, I love saving every penny and they always have given me every discount possible that applies with the type of policy we have. Shana has been so wonderful, responsive and knows how to treat her clients.

Michael Moya was such a breath of fresh air! A wonderful, down to earth guy who's customer service is top notch! So refreshing and welcomed. Happy to do business with you any day Michael. You are a true gem! Thank you.

Very great atmosphere and wonderful people to work with

I’ve known Breanna for just few days and the bottom line is, she got me a great price! That’s what I was asking for.

Loved Working with these People, Helped me out when I was in a tight spot. Also honest which is hard to find these Days. Michael was the one I spent the most time talking with . I must say it was very refreshing to talk to a normal human being again on the phone. They trained him right. Thanks Again Curtis

Highly recommend this agency for your insurance needs! Breanna was courteous, up beat, and gave me the answers to all the questions I asked and fit my policy perfectly to my needs!

Breanna was a tremendous help in getting my insurance switched over. Had struggles with previous company getting information from them & Breanna handled it with ease! So happy I switched!

This is a great insurance agency. They are quick and easy to deal with and I would recommend them for any and all insurance needs.

We have been customers for many years and can always count on the whole staff for friendly service. I was recently in a terrible car accident. They have been extremely helpful guiding me through the process and answering all my questions.

I’ve been a customer for well over 20 years now and this team has never disappointed me. They have been the most responsive, reasonable, and helpful with my auto, home owner, and life Insurance policies. Even w/ two sons needing car insurance, adding them seemed like a breeze and didn’t break my bank! They have even been thoughtful on a personal level which I’ve appreciated and find very rare. This agency is no less than 5 stars when it comes to customer service and being on point. Everyone is wonderful to work with. I’d like to give a special shout out to Shana for your expertise and lightning speed help with recent policy adjustments. Thank you all for ALWAYS being there when I need you. I definitely made the right choice calling you many years ago seeking a new agency!!! 😀

Michael was very helpful and thorough. He helped me get the best rate for my home and car insurance. He explained every option thoroughly and was excellent in guiding me through the whole process. I would definitely recommend to family and friends.

Shana was extremely helpful in lowering my car insurance and adding it onto my husband's policy and giving us a quote for my daughter to start driving. She offered a state farm app program that would save us additional money for my daughter. Thank you so much for your help!

Shannon was a pleasure and made my "adulting" a breeze. Thank you sooooo much!

I highly recommend Shelia York State Farm...Even more so Shana York!!! Shana is no doubt the most professional and receptive Agent I have ever dealt with in the insurance business, hands down!!! Shana will drop everything she has going on to handle your situation, wether it’s major or as simple as a question. Always prompt at returning phone calls, and never a worry if she will follow up with you on your issues or questions. She handles things with mortgage companies or car loans that most would tell you to take care of. Always upbeat feels as if you are talking to family, IE someone who cares. Which is rare in the world let alone in the insurance world...

Breanna was excellent and very helpful with my decision to switch to State Farm. Plus the cost of insurance is a lot more reasonable than several other insurance companies i've contacted.

Brianna handled my insurance switchover fast, and effectively changed my mind from Safeco insurance. I think she did a great job, very friendly knowledgeable and quick.

Sheila is absolutely incredible and I highly recommend working with her. She is very knowledgable and capable. I could not be happier with Sheila and her team :)

We were with Sheila York's office for almost 5 years when we lived in Washington state, after my transfer, I had issues with policies transferring over correctly and Shana went out of her way to help resolve the billing issue. Everyone I have worked with in this office has been helpful, friendly, and responsive. Thanks Shana and Sheila!

I definitely recommend going to this location. They were extremely kind and welcoming. Shana was super helpful and answered all of my questions & was very sweet! I will definitely be recommending them to others!

Spoke with Michael for assistance regarding my policy and he was very helpful! He spoke Spanish too which was helpful as English is my second language. Highly recommend this location for your insurance needs and their amazing staff!

Shana from Sheila York has been great and has assisted me with my various needs and is extremely knowledgeable in what she does. Definitely would recommend State Farm and especially at this location!

Great to work with. Highly recommend. I chose them to take my business locally.

I was referred to Sheila York through a mutual friend regarding some insurance. We sat down with Sheila and went over our insurance needs and after some time she came up with some great insurance options. Sheila was very professional and I felt very comfortable with her and her staff. I highly recommend her we were very happy with our decision.

We moved to Washington state almost 2 years ago. I have been a customer of State Farm for more than 35 years so I wanted to stay with them. By chance I found Sheila York agency In Graham, WA and I am so glad that I did. This agency is “The Best”I have ever had. The staff are all absolutely amazing. When I first came I interacted mostly with Clare who was super. Unfortunately she left and then I began to interact with Shanna. I was so delighted to find she was fantastic and nothing is too much trouble for her to deal with. I highly recommend this agency with no hesitation. Best ever!!

Always on top of all our family needs, all of our insurance needs are met. All our cars, boat, home and other insurance services are gone thru them. Very helpful!

Our family relocated to Eatonville and Shana York was so helpful and knowledgeable.

Sheila and her team are awesome! Highly recommend them!

I love this office. They will go above and beyond. They are great at communicating and do their best to get me the best coverage! very impressed with how friendly, thorough and helpful Sheila was. As a small business owner, I can see that she will be a huge asset to anyone she works for and alongside. Thanks for the help!

Had an incredible experience with this office! All of the girls were incredibly kind and Shana made sure I was getting the best of the best for my insurance needs! Would highly recommend them to anyone searching for reputable agents.

Sheila does an outstanding job. She has really strived to make sure my needs are covered without going overboard. She did not trying to sell me things I didn't need and is constantly searching for ways to keep my insurance more affordable. This alone would make me recommend but she has also fielded any and all of my detailed picky questions without making me feel bad or rushed. I really appreciate her efforts!

Shana was really helpful and professional helping me get new insurance set up, she’s really patient and thorough with all the details! Totally recommend

I hated going in to my insurance agent, I always felt like they never cared or listened to my needs. That changed when I switched to Sheila York’s insurance agency, Shana was such a pleasure to talk to, I 100% recommend this Agency!

Outstanding customer service. Shana made the process so quick and seamless! She didn’t try to sell me on anything I didn’t need, but really helped educate me on my policy, and I really appreciated that. If you are looking for help with any of your insurance needs, contact her! You won’t regret it.

I just recently moved and Laura Heideman from Sheila York's office went above and beyond with helping me get my insurance switched over including contacting my new landlords agency to make sure they had the correct paperwork filled out and sent into their corporate office. Saved me so much time and hassle!! THANK YOU LAURA!!

I mostly work with Laura but the whole team knows me and will help when Laura is busy. I have a small construction scheduling business and they cover my personal and business insurance. They do a great job in making sure I have all the coverage I need for both. I recommend Shelia York Agency 100%.

The staff is fantastic. They’ve always been straight shooters in terms of sharing the decision making process for the insurance industry and the staff is very nice and there to look out for you.

This is the best insurance office! Laura, Clare,Shana and of course Sheila take of me like I was family.

Wonderful service..they treat you like family, so friendly yet prompt like you are the most important person in the world!

Annie has been so helpful. She is the best!!!

Laura Heideman is a wonderful office manager! A very warm place to be, with a glowing atmosphere!

The best customer service!

Shana was so helpful in getting us a way better policy for a way better price. She answered all our questions and was very timely in getting this done. I highly recommend this office and State Farm

Laura is always so helpful and informative whenever I've had a question or concern. It is always so nice to get someone on the other end that is dedicated to helping you like she is. Her positive attitude and perkiness always brightens my day! Thank you!

Sheila York- State Farm insurance. What an amazing team to work with. Clare is so amazing she will go above and beyond to take care of all your needs in Sheila York's office!

My experience with this office has always been exceptional. Any questions or concerns I had were graciously met with a kind and helpful attitude. I highly recommend this location when choosing an agent.

Sheila and her staff are always so friendly and helpful. Highly recommend.

Great customer service! I had Shana York as my agent and she went out of her way to find me the best rate possible. I feel confident that I picked the best State Farm agency in the area.

Great customer service! Highly recommend this insurance office. Shana has always been awesome! She helped me through the whole process with the utmost care and customer service. The staff is very personable and always makes you feel like the most important client.

Customer service is top notch

She has been our family's agent for over twenty years and a few houses. Her team is always friendly, polite, and professional. I will always recommend her.

I haven't used this agent but, the location is convenient for the Graham area.