Randi Hudson went above and beyond in providing thoughtful and inciteful recommendations for a new homeowners insurance policy. I was victimized by another agency in another city and Randi's calm and helpful efforts brought me to a successful resolution to may problem and a new affordable policy.
M. Maddox

I never had car insurance before, so when I was recommended to this agency by a friend I had a lot of questions to ask. They did not hesitate to answer any questions I had about terminology, or what kind of plans I can choose from. Randi helped a ton in figuring out the best coverage for my car that I can afford. I would highly recommend them, they've been really helpful.

The fabulous folks at C. Don Filer insurance agency in Arlington, have made dealing with insurance policies and claims so much easier! When my son got in his first accident, they were there to help guide me through the challenge. When my older kids wanted to start 'Adulting' and get policies on their own, my good friend Randi was there to help, making the process smooth and seamless. It is wonderful to have that 'Small-town" feeling when you visit your insurance office. I really appreciate this fantastic insurance company, and the great people they employ.

We have been with Redmond general insurance for many years now I'm not sure what happened But they have now lost our business. We are a small construction business, no claims 20 years there's and Redmond general insurance and Liberty Mutual increased our policy to $2600 a month.. I tried asking them why, I tried to get a different quotes from my insurance gal, I tried many things with no response. Our insurance gal did not file our yearly audits which costs me even more. I actually had to call the auditing company and have him credit our account because she did not do her job. Her incompetence and lack of experience nearly cost our company business. I was told there was nothing she could do because in Washington they classified all construction companies in the same category which is now at a higher rate. In some companies it may be that way we are a 3 employee, very efficient small company with excellent ratings all the way around. For us it was a complete lie ! Our new insurance company, we pay 895 a month same coverage and they are fantastic ,they communicate well, on the ball and I love it. I usually don't post things but this was so unfair and unjust and in fact quietly our new insurance company indicated they were grossly out of line and almost criminal.. I'm sure I'm not the only one having to deal with insurance issues so I guess my advice would be to shop around, be proactive and don't be afraid to move companies. I wish I wouldn't have trusted them in the beginning it would have saved me about $25,000. On my defense I assumed they knew what they were talking about. How wrong I was.!

I was in a really bad spot, already being broke and then suddenly being told that, with the military insurance I had, I was going to have to pay a monthly balance of almost $800 for low teir insurance. A friend of mine who also happened to know Randi directed me her way, and honestly, she is a lifesaver. Not only am I paying half of that price, but both my spouse and I's vehicles are covered two tiers higher. Anytime I have had questions or just had trouble understanding details of my insurance, Randi has been more than patient, and incredibly reliable. I can't see myself using any other agency, and I always have, and always will, recommend this agency to anybody I meet that faces similar trouble. Thank you guys for all that you've done!

I had a great experience working with C. Don Filer Agency! Randi has been very helpful in getting me the best deals possible for auto and home insurance, I couldn't praise her enough! I would highly recommend their services to anyone!

Insurance generally confuses me, but Nick, my RGIA agent, has made insurance -- formerly a complicated, befuddling pain in the butt -- a breeze. He'll explain all the jargon, advise you on policies based on what he thinks you need (he doesn't try to sell you stuff that's overpriced or that you won't use!) and will always answer all your questions thoughtfully.

I have homeowners and car insurance through RGIA and they recently saved me more than $500 on car insurance, which, in my estimation, makes this place much better than Geico.

The customer service is good, you'll always talk to a real person, they won't transfer you around a gazillion times, and best of all, you do generally feel as if they're always looking out for YOU. Not their bottom line.

These guys are awesome! Defiantly recommend for anyone looking for new insurance or to manage their current insurance. They have made it so easy to add and change our policy with a simple email or phone call and always treat you like family! Thank you!

Lisa Day is incredible and works SO hard 🤍

Randi Hudson went above and beyond in providing thoughtful and inciteful recommendations for a new homeowners insurance policy. I was victimized by another agency in another city and Randi's calm and helpful efforts brought me to a successful resolution to may problem and a new affordable policy.
M. Maddox

Nice, cheerful people to talk to that know their stuff. Thank you for making it easy!

They are always courteous and efficient, easy to do business with. Thank you.

We have been with Redmond general insurance for many years now I'm not sure what happened But they have now lost our business. We are a small construction business, no claims 20 years there's and Redmond general insurance and Liberty Mutual increased our policy to $2600 a month.. I tried asking them why, I tried to get a different quotes from my insurance gal, I tried many things with no response. Our insurance gal did not file our yearly audits which costs me even more. I actually had to call the auditing company and have him credit our account because she did not do her job. Her incompetence and lack of experience nearly cost our company business. I was told there was nothing she could do because in Washington they classified all construction companies in the same category which is now at a higher rate. In some companies it may be that way we are a 3 employee, very efficient small company with excellent ratings all the way around. For us it was a complete lie ! Our new insurance company, we pay 895 a month same coverage and they are fantastic ,they communicate well, on the ball and I love it. I usually don't post things but this was so unfair and unjust and in fact quietly our new insurance company indicated they were grossly out of line and almost criminal.. I'm sure I'm not the only one having to deal with insurance issues so I guess my advice would be to shop around, be proactive and don't be afraid to move companies. I wish I wouldn't have trusted them in the beginning it would have saved me about $25,000. On my defense I assumed they knew what they were talking about. How wrong I was.!

Excellent service

Have been with this agency for many years. Always prompt and professional regarding all my Home and auto insurance concerns. Highly recommended!

I never had car insurance before, so when I was recommended to this agency by a friend I had a lot of questions to ask. They did not hesitate to answer any questions I had about terminology, or what kind of plans I can choose from. Randi helped a ton in figuring out the best coverage for my car that I can afford. I would highly recommend them, they've been really helpful.

The fabulous folks at C. Don Filer insurance agency in Arlington, have made dealing with insurance policies and claims so much easier! When my son got in his first accident, they were there to help guide me through the challenge. When my older kids wanted to start 'Adulting' and get policies on their own, my good friend Randi was there to help, making the process smooth and seamless. It is wonderful to have that 'Small-town" feeling when you visit your insurance office. I really appreciate this fantastic insurance company, and the great people they employ.

These guys are awesome! Defiantly recommend for anyone looking for new insurance or to manage their current insurance. They have made it so easy to add and change our policy with a simple email or phone call and always treat you like family! Thank you!

I had a great experience working with C. Don Filer Agency! Randi has been very helpful in getting me the best deals possible for auto and home insurance, I couldn't praise her enough! I would highly recommend their services to anyone!

I was in a really bad spot, already being broke and then suddenly being told that, with the military insurance I had, I was going to have to pay a monthly balance of almost $800 for low teir insurance. A friend of mine who also happened to know Randi directed me her way, and honestly, she is a lifesaver. Not only am I paying half of that price, but both my spouse and I's vehicles are covered two tiers higher. Anytime I have had questions or just had trouble understanding details of my insurance, Randi has been more than patient, and incredibly reliable. I can't see myself using any other agency, and I always have, and always will, recommend this agency to anybody I meet that faces similar trouble. Thank you guys for all that you've done!

Recently, I was forced to make a change in my home and auto insurance. I didn't mind doing some comparison shopping on my own, but I quickly realized that I was over my head - the various insurance companies drowned me in so much jargon that I didn't trust my ability to tell a good policy value from a bad one. Finally it hit me - why not try a local, independent agency to do the research for me? I'M SO GLAD I DID! Nick at RGIA promptly came up with some alternatives for me, explained the choices in clear and understandable terms - and I ended up with substantially better coverage than I had before, without paying more. Boom! Problem solved! Thanks, Nick!

In my dealings with RGIA they have been:

knowledgeable;
honest;
blunt;
friendly;
helpful.

RGIA is exactly what a local insurance agency should be.

Many thanks to Emir. I was paying $ 203/month for my Auto insurance now only $112. Great job!

Insurance generally confuses me, but Nick, my RGIA agent, has made insurance -- formerly a complicated, befuddling pain in the butt -- a breeze. He'll explain all the jargon, advise you on policies based on what he thinks you need (he doesn't try to sell you stuff that's overpriced or that you won't use!) and will always answer all your questions thoughtfully.

I have homeowners and car insurance through RGIA and they recently saved me more than $500 on car insurance, which, in my estimation, makes this place much better than Geico.

The customer service is good, you'll always talk to a real person, they won't transfer you around a gazillion times, and best of all, you do generally feel as if they're always looking out for YOU. Not their bottom line.