We have been a part of the community for over 22 years. We provide honest and respectful advice, without being pushy. We are a family of Insurance Agents and our goal is to do what is right for our clients. We believe that great insurance is more than just the amount you pay, it's the care, concern, and getting to know the needs and lifestyles of our clients. We know that insurance is important but shouldn't break the bank, we make sure that we earn your business, and are there for you when you need us.
Working at Landon Suson Allstate has been a great experience. The team is amazing, and it's a supportive environment with great customer service.
Rommel is wonderful! Heβs very helpful and patience as he assisted me. He always responds to my messages within the same day. I appreciate his professionalism!
Very nice and understanding service. Also patient, and great conversation, Rommel made me feel less like I was calling a company, and more like I was chatting with a nice coworker or friend from work and they wanted to help me with a problem. Far better service than the old agent or company that my family used to have. 10/10 would recommend ππ.
I looked at the pictures on my home, do not agree with them yard was maintained and the outside, the a/c was put on this summer. and they cut the siding a small amount and the cable was installed with new wiring. the tree was not on.the home. It was on the hot tub room outside, we cut the piece off , it really don't matter much with the home, Rommell didn't do a good job, didn't talk with us, and the pictures are not right fit for what he says Thank You Gloria White
Anytime I have questions about policy updates or changes Landon Suson's office is great. They are very responsive and thorough! Recently I had an issue with getting a tow. Rommel was patient and helpful finding a company that wasn't going to overcharge me! Much appreciated!!
These guys are great! Especially when they listen to what you need and make it happen. They also beat my last insurance price and i even got better coverages. If you need the best service call Kristian/Ben or their crew!! They are diffently professionals at what they do!! they even host events for their customers to show there appreciation for there new and long time customers!!
Rommel is amazing! Heβs the most responsive agent Iβve ever had. Itβs rare now to find a person in any industry that youβd consider a friend that will work with you on any aspect of a purchase, but Rommel is always there. Thankful to be working with a guy like him.
Customer service is very important to me and when I notice a company going above and beyond, I feel like I won the lottery. That's how I feel when I do business with Kristian. He makes sure to listens first before he speaks and he gives customer service with a smile. Very rare these days.
Working at Landon Suson Allstate has been a great experience. The team is amazing, and it's a supportive environment with great customer service.
Outstanding Customer Service! I am extremely pleased with my decision to switch Insurance carriers. :-)
I looked at the pictures on my home, do not agree with them yard was maintained and the outside, the a/c was put on this summer. and they cut the siding a small amount and the cable was installed with new wiring. the tree was not on.the home. It was on the hot tub room outside, we cut the piece off , it really don't matter much with the home, Rommell didn't do a good job, didn't talk with us, and the pictures are not right fit for what he says Thank You Gloria White
Rommel is wonderful! Heβs very helpful and patience as he assisted me. He always responds to my messages within the same day. I appreciate his professionalism!
Very helpful.
Used them for insurance for years (home, auto, umbrella). Good service and helpful staff
I am a Snowbird so have been moving between SEA and PHX and must shift my fully insured and suspended vehicles twice a year. Landon Suson has been very accommodating in accurately accomplishing these changes.
Very friendly and informative. Solved my situation perfectly.
Shoutout to Rommel for helping me with my auto policy. Dude was super chill and very informative and made my experience with buying insurance a lot easier than I thought!
Very nice gentleman in the office to help me out with a claim. Took pics and everything.
Go Allstate!
Have always received prompt, excellent service and understanding of policies and steps to insure coverage and they have repeatedly gone above what you would expect in researching pricing and helping get best possible deal even if it involves another company.
Great agent, best service. I've worked with them for years. Can't say enough good things about Kristian and staff!
Very nice and understanding service. Also patient, and great conversation, Rommel made me feel less like I was calling a company, and more like I was chatting with a nice coworker or friend from work and they wanted to help me with a problem. Far better service than the old agent or company that my family used to have. 10/10 would recommend ππ.
Rommel is amazing! Heβs the most responsive agent Iβve ever had. Itβs rare now to find a person in any industry that youβd consider a friend that will work with you on any aspect of a purchase, but Rommel is always there. Thankful to be working with a guy like him.
The agents here are very easy to work with! I've worked with both Rommel and Kristian and they're responsive as well as knowledgeable about choosing the appropriate coverages for my family.
I don't have great needs at this time just to insure my belongings in this assisted living quarters so all my experience is just great Everyone has treated me with respect and care.
They are fast, flexible and accomodating to last minute changes, and they are local! Yes, would recommend
Professionals with deep knowledge of insurance!
Anytime I have questions about policy updates or changes Landon Suson's office is great. They are very responsive and thorough! Recently I had an issue with getting a tow. Rommel was patient and helpful finding a company that wasn't going to overcharge me! Much appreciated!!
Rommel and everyone at the Landon Suson Agency have been very helpful and great to work with!
After being with my previous insurance for the last 20 years I thought it was time to start shopping around. What I found were lower rates, better coverage and can't forget that they were able to work with my hectic work/kids schedule to get me in for an appointment so I can have everything explained to me in layman's terms. Wish I would've done this sooner
Jean and her team Kristian and Rommel and Johnny are professional, knowledgeable, and exceed all my expectations of excellent customer service. Thank you for helping me with auto, home, and life insurance products for the past 7 years!
I've been with this agency for years with auto, and recently added homeowner's as well. Rommel has been massively helpful through the process of adding earthquake and flood coverage. As a new homeowner, I'm grateful for all the help with protecting my most important asset.
This agency really goes above and beyond and takes their time with each and every person. Great customer service!
Great service.. thank you
Kristian really cares about his clients and makes sure we get what we need. Very professional, responsive and informative!
Customer service is very important to me and when I notice a company going above and beyond, I feel like I won the lottery. That's how I feel when I do business with Kristian. He makes sure to listens first before he speaks and he gives customer service with a smile. Very rare these days.
Great service for over 10 years. A real family feel
Kristian is wonderful agent and he's always helpful with any questions you may have about your insurance
Love this agency! Very friendly staff!
The agent at this office is very friendly, knowledge able and are very responsive. They know me personally, and I have no issue making a change to my policy whenever I buy or sell a car. Update policy is only a few emails away. Thank you for your great services.
We're in good hands.
I have been a customer at Allstate for all my 30 years as a homeowner. The service has always been responsive and caring. I appreciate their customer outreach and sharing opportunities that could effect my policy and premium in a positive way. Thanks so much...feeling in "Good Hands".
Excellent and very helpful
The folks at my local agency have always been friendly and professional, eager to answer all of my questions.
Best insurance company I've ever used.
The folks at this agency are awesome! They are always courteous and responsive and seem to care about the customer. Whenever I've needed to call in to the agency, I always feel valued as a customer. Jean especially is absolutely wonderful and I have the utmost confidence in her!
The customer service is excellent!!
Great service. Care about their customers very much.
Excellent service, very prompt response to claims, reasonable prices.
Always a quick, polite, and professional response that keeps me a 25+ year customer.
Always looking for lower premiums.
Pleasant to deal with. Keep up the good work.
Great assistance and very helpful.
Always ready to answer questions
Very consistent with pricing. More affordable than other companies I went through.
I love how this agency goes above and beyond for their customers with movie days and other customer appreciation perks
Great customer service
We provide shredding service to the Jean Landon Suson agency. You know the integrity of an organization by how it treats its vendors. I can tell you that this agency is consistently a pleasure to work with. They are friendly, organized and pay their invoices promptly.
Very helpful and friendly staff! Highly recommend!
Janelle is an expert! She is respectful and has an extremely positive attitude. She always has an honest answer, which I really appreciate! Thank you Janelle for all your hard work and dedication!!
I had a very pleasant experience, not much difficulty working with them! Everything I needed :)
They are a very good company with a genuinely friendly staff! They care about their customers and it shows in their history with their clients. Theyβve always there whenever we
needed help or had any policy issues. Anytime I call with a question or concern they help in a professional, friendly and timely manor. Their insurance is the best deal over other companies and would recommend them 10 times over! Thanks again!
not only did they teach me about how to properly insure my car and stuff, they taught me about insurance to protect my family! Dopest insurance Agency in Seattle!
Great rates! Responsive to any questions I have. Treated like family.
Amazing personalized service. Friendly staff, not pushy. Will take the time to ensure you get the right product
I loved working with Jean. She was with me every step of the way and was able to help me with everything I needed!
Excellent service!! Would highly recommend.
The suson family are just overall awesome people. They were helpful when I was involved in a hit and run accident. Iβve never been in accident before and I honestly did not know what to do but they so kindly helped me through it all. Real life savers. Thanks for all the help and the savings!!!!
Great attention to customer satisfaction. They really listen and try to meet your needs together!
Excellent customer service. Friendly and knowledgeable staff.
Really excellent service here!
It has been a few years since we had renter's insurance with Allstate. We have not used it yet but the rate has remained the same and they do periodically check in with us. I would recommend this company to others and I gave 4 stars because I believe no one company is perfect and can always improve their services in one way or another. However, I have no complaints and our rep has been courteous. I do feel like we are in good hands. Thanks!
Hi all just a short message, Been with this company for a few years,they have always been very courteous and efficient in all my dealings.The only company that gave me free movie tickets to a show,plus money back for being a good Driver.good rates also. I highly recommend them. Check them out.
Kristian Suson has always been great. Weβve appreciated the service.
Very helpful, very professional, and quick response time. Theyβll keep my business with Allstate forever if they keep up the Great work!!!!!
Prompt service !
I have had nothing but Excellent Service from the Kristian Landon Susan Allstate Agency. I deal with them only email and phone. They have always been there when I needed them. The Agency and Allstate have walked me through two accidents and have always called to see if I had any questions about the claim process. They just take care of it and handle it for me.
Great experience, prompt service! Personal care for my needs, best rate around! Unbeatable!!
These guys are great! Especially when they listen to what you need and make it happen. They also beat my last insurance price and i even got better coverages. If you need the best service call Kristian/Ben or their crew!! They are diffently professionals at what they do!! they even host events for their customers to show there appreciation for there new and long time customers!!
Kristian and his team set excellent customer services as their priority. They responded quickly when I needed to make a change on my policies. Thank you very much for your assistance!
Very good service and honestly good advice
Everytime I have had a question or a claim, I have been satisfied with prompt attention to detail and wonderful customer service.
Very friendly and knowledgeable customer service. Great family atmosphere. Thanks again for all your help. You guys are awesome!
Amazing and relatable fellow. Will go out of his way to ensure your are always taken care of. I highly recommend everyone to connect with Kristian.
Kristian has been very great to work with as well as the other agents, they were always happy to answer all of my questions and concerns regarding my policies. Keep up the awesome work everyone!
These guys are great!
I have been waiting for an agent with great knowledge and the rate was great. I found one now.
Great service! These guys are awesome! They always make sure I'm taken care of.
Wonderful, kind employees! Don't judge this place by the outside appearance of the office. These folks truly care about their clients.
- 4 photos
- 160 reviews
- 4.9 A.M. Best Rating
- Claims Hotline: +1 206-772-0045
- Official Website: https://www.allstate.com/kristiansuson
- Corporate Headquarters: 11613 Rainier Ave S, Seattle, WA 98178, United States
- Geo Coordinates: 47.498888799999996, -122.22090689999999
- Insurance agency
- Auto insurance agency
- Home insurance agency
- Insurance company
- Life insurance agency
- Motorcycle insurance agency
- Renter's insurance agency
- Monday: 9β―AMβ5β―PM
- Tuesday: 9β―AMβ5β―PM
- Wednesday: 9β―AMβ5β―PM
- Thursday: 9β―AMβ5β―PM
- Friday: 9β―AMβ5β―PM
- Saturday: Closed
- Sunday: Closed
- Identifies as veteran-owned: Available
- Online appointments: Available
- On-site services: Available
- Wheelchair-accessible car park: Available
- Wheelchair-accessible entrance: Available